Nissan Xterra Complaints (2002)

157 consumer complaints on file.

#10067056April 13, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHEN DRIVING AT HIGHWAY SPEEDS OF 80 MPH AND FASTER VEHICLE RAPIDLY DECELERATED AND LAUNCHED FORWARD. DEALERSHIP SERVICED THE VEHICLE SEVERAL TIMES BEFORE IDENTIFYING THE PROBLEM AS CRUISE CONTROL . IN THE MEANTIME THE PROBLEM PROGRESSED AND ALMOST CAUSED AN ACCIDENT. THIS FAILURE COULD HAVE RESULTED IN LOSS OF CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058203February 15, 2004
ELECTRICAL SYSTEM:WIRING
ALL PARKING LIGHTS, SIDE MARKER LIGHTS, AND INSTRUCMENT LIGHTS STOP WORKING. THE "TAIL LAMP" FUSE IN THE ENGINE COMPARTMENT IS BLOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055362January 20, 2004
POWER TRAIN:AXLE ASSEMBLY
THE VEHICLE CONTINUED TO EXPERIENCE PROBLEM WITH THE AXLE AFTER THE VEHICLE WAS SERVICED FOR NHTSA RECALL #02V299000. THE DEALER STATED THAT THERE WAS NOTHING THEY COULD DO AND THAT THEY REPLACED THE COMPONENT INDICATED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049275December 5, 2003
ELECTRICAL SYSTEM
ONE BY ONE MY 2002 NISSAN XTERRA WINDOW REGULATORS HAVE ALL FAILED. THEY HAVE FAILED DURING INCLEMENT WEATHER AND HAVE CAUSED A GREAT INCONVENIENCE AND USE OF MY TIME TO KEEP GETTING THEM FIXED. I KNOW OF OTHER OWNERS WHO HAVE HAD THE SAME PROBLEM. THERE ARE TONS OF INTERNET SITES WITH THE SAME COMPLAINTS. WHY HASN'T A RECALL BEEN ISSUED?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045198October 31, 2003
ENGINE AND ENGINE COOLING, STEERING:COLUMN, FUEL SYSTEM, GASOLINE, POWER TRAIN:MANUAL TRANSMISSION
ENGINE MAKES LOUD "WHISTLING" SOUND; ENGINE DEFINITELY LOST POWER OVER THE LAST YEAR; WILL NOT GO OVER 70-75 MPH; MAKES LOUD WHINING/GRINDING SOUND WHEN SHIFTING GEARS; PULLS TO THE RIGHT ALL THE WHILE DRIVING; USING AN EXTRAORDINARY AMOUNT OF GAS. (CONSUMER CAN ALSO BE EMAILED AT [email protected]) *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040595September 24, 2003
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE INVOLVING 2002 NISSAN XTERRA.*MR THE CONSUMER IS REQUESTING THAT THE SITUATION BE INVESTIGATED UNDER NISSAN XTERRA ROTOR FAILURE ACTION # DP03-005 OPENED 7/11/03. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039139September 18, 2003
SERVICE BRAKES, HYDRAULIC
I HAVE A 2002 NISSAN XTERRA THAT HAD BRAKE SQUEALS SINCE ABOUT 9000 MILES. I HAVE REPEATEDLY TAKEN IT TO THE DEALER TO HAVE THE PROBLEM FIXED/INSPECTED. I WAS TOLD THAT THE SQUEAL IS A RESULT OF THE TYPE OF BRAKES AND THAT THEY WERE JUST COLD. THE PROBLEM IS THAT THE BRAKES SQUEAL ALL THE TIME. I WAS THEN TOLD ON ANOTHER VISIT THAT IT WAS THE DRIVE BELT AND NOT THE BRAKES. AFTER THIS SERVICE THE SQUEAL WAS STILL THERE. I TOOK IT BACK YET AGAIN AND THEY DID ANOTHER BRAKE INSPECTION AND SAID THAT WHEN I DO MY BRAKES THEY WILL HAVE TO SPIN THE ROTORS AND THIS SHOULD FIX THIS. THE PROBLEM I HAVE IS THAT I SHOULDN'T HAVE TO PAY FOR THIS FIX SINCE IT'S BEEN ON GOING FOR ALMOST A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038699September 11, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
ON 09/10/03, WHILE DRIVING AT A SLOW RATE OF SPEED MY VEHICLE EXPERIENCED TOTAL BRAKING FAILURE WITH LOSS OF ALL PRESSURE IN THE BRAKE PEDAL. FORTUNATELY, THIS DID NOT RESULT IN A COLLISION. THE VEHICLE WAS TOWED TO TAMAROFF NISSAN WHERE ANALYSIS WAS PERFORMED AND THE FOLLOWING EXPLANATION OFFERED: I WAS TOLD THAT THROUGH NORMAL WEAR ON THE BRAKE PADS THE METAL-TO-METAL CONTACT CREATED EXCESSIVE HEAT CAUSING THE CALIPERS TO SEIZE THE ROTOR CREATING DAMAGE TO BOTH THE ROTOR AND CALIBERS RESULTING IN A MAJOR LOSS OF FUNCTION. AN ESTIMATE OF REPAIRS OF GREATER THAN $940.00 WAS PROVIDED. I AM QUESTIONING THIS EXPLANATION AND AM REQUESTING FORMAL INVESTIGATION NOT ONLY DUE TO THE EXPENSIVE REPAIR, BUT THE POTENTIAL FOR MAJOR SAFETY IMPLICATIONS IF THIS IS IN FACT A PART OF NORMAL WEAR AT 25,000 MILES. I AM REQUESTING THAT THIS SITUATION BE INVESTIGATED UNDER THE ONGOING NHTSA INVESTIGATION OF NISSAN XTERA ROTOR FAILURE ACTION NUMBER DP03-005 OPENED 07/11/03. I FIND THE EXPLANATION DIFFICULT TO ACCEPT IN AS MUCH AS THE EVENT OCCURRED AFTER DRIVING ONLY APPROXIMATELY 1,000 FEET ON THE PROPERTY OF WILLIAM BEAUMONT HOSPITAL. IT IS IMPLAUSIBLE THAT EXCESSIVE HEAT COULD HAVE CAUSED THE SEIZURE OF THE NISSAN NORTH AMERICA INC. PAGE TWO SEPTEMBER 11, 2003 BRAKE CALIBERS ON THE ROTOR. ON AT LEAST TWO OCCASIONS THE VEHICLE WAS SERVICED AT THE SAME DEALERSHIP WHEN COMPLAINTS OF A NOISE FROM THE LEFT FRONT WHEEL WHILE TURNING TO THE RIGHT WERE ADDRESSED. IN ADDITION, A BURNING SMELL WAS DESCRIBED AND ADDRESSED. A VEHICLE INSPECTION AT THE DEALERSHIP AT 17,180 MILES WAS ALSO PERFORMED WITH NO INDICATION OF ANY BRAKE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036994September 1, 2003
ELECTRICAL SYSTEM:WIRING
I HAVE SERIOUS ELECTRICAL MALFUNCTION WITH MY 2002 NISSAN XTERRA. THE ELECTRICAL SHORT CAUSES MY AMP TO BLOW AND STEREO TO DIE. I HAVE BROUGHT MY TRUCK IN OVER 7 TIMES (*CURRENTLY IN DEALERSHIP'S SERV DEPT FOR EXACT SAME PROBLEM) AND MY TRUCK HAS BEEN "OUT OF SERVICE" FOR 23 DAYS (*CURRENTLY IN DEALERSHIP'S SERV DEPT AS WE SPEAK) SINCE THE PROBLEM ORIGINALLY OCCURRED.THERE HAS NEVER BEEN A PROBLEM FOUND W/IN MY ELECTRICAL SYSTEM OR STEREO, ONLY AMPS AND FUSES REPLACED (7 TIMES AND COUNTING).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037778August 27, 2003
WHEELS
WHEN DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING CONSUMER COULD HEAR A LOUD GRINDING NOISE COMING FROM THE RIGHT REAR WHEEL. DEALER HAD BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029657July 18, 2003
SERVICE BRAKES, HYDRAULIC, STEERING:HYDRAULIC POWER ASSIST SYSTEM
CONSUMER STATES WHILE DRIVING AND APPLYING THE BRAKES STEERING WHEEL WOULD PULL IN EITHER DIRECTIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026089July 15, 2003
TIRES, SEATS:FRONT ASSEMBLY:RECLINER
I HAVE BEEN COMPLAINING TO BANKSTON NISSAN OF IRVING ABOUT THE PASSENGER SIDE FRONT SEAT SHAKING BADLY WHEN DRIVEN. THERE FIRST ANSWER ON 5/29/02 WAS THERE IS NOTHING WE CAN DO. THE NEXT TIME I COMPLAINED THE ANSWER WAS THERE MIGHT BE SOMETHING WRONG WITH THE TIRES OR THEY MIGHT BE OF BALANCE. THE LAST TIME I TOOK IT TO THEM THEY TOLD ME THAT ALL XTERRA SEATS SHAKE LIKE THAT. I TOOK IT TO URBAN NISSAN FOR A SECOND OPINION THEY TOLD ME WITHIN 1 HOUR THAT THE SEAT BACK NEEDS TO BE REPLACED. THIS TELLS ME THAT THE SERVICE TECH AT BANKSTON DON'T KNOW WHAT THEY ARE DOING OR THEY ARE BEING RACIST AGAINST SOME RACES. DP
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10025778July 10, 2003
SEAT BELTS:FRONT
I OWN A 2002 XTERRA SE-SC THE SEATBELT ON PASSENGER SIDE LOCKS UP BUT DOESN'T RELEASE WHEN DRIVING COMPLAINED TO DEALER THEY CAN'T FIND ANYTHING WRONG WITH IT. CAN YOU PASS SOME INFO TO ME WHEN AVALIBLE. DP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#10025634July 8, 2003
STEERING
MY 2002 NISSAN XTERRA 4X2 STEERING WAS DESIGNED TO NOT RETURN TO CENTER ON ITS OWN AFTER MAKING A SHARP TURN EITHER RIGHT OR LEFT AT SLOW SPEEDS. I DISCOVERED THIS BY ALMOST RUNNING INTO A FENCE AFTER TURNING OUT OF A DRIVEWAY INTO THE RIGHT LANE. THIS OCCURS EVERY TIME...PULLING INTO A PARKING PLACE IS A REAL CHALLANGE TO KEEP FROM RAMMING THE CAR NEXT TO ME. MY DEALER ADMITS THEY ALL DO IT WITH NO CORRECTION AVALIABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026526July 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
E-MAIL FWD FM NPO-200/TIS/DOERNBERG REQUEST FOR A DEFECT PETITION ON THE 2002 NISSAN XTERRA BRAKE SYSTEM, BRAKE ROTORS USED ON THE XTERRA IS SUBJECTED TO PREMATURE HEAT WARPAGE.*MR PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015708June 27, 2003
WHEELS:LUGS/NUTS/BOLTS/STUDS
THE RIGHT REAR WHEEL SEPARATED FROM THE AXLE. THE NUTS AND BOLTS HAD LOOSENED AND FALLEN OFF. *JB WHILE DRIVING DOWN AN OFF ROAD PATH, THE VEHICLE SUDDENLY STOPPED. THE EMERGENCY BRAKE HAD ENGAGED. THE CONSUMER NOTICED THE TIRE SHIFTED OUTSIDE OF THE TIRE WELL ABOUT 2 INCHES. AS THE CONSUMER EXAMINED UNDER THE VEHICLE, HE NOTICED THAT OF THE 4 BOLTS HOLDING THE WHEEL TO THE AXLE ONLY ONE REMAINED AND DIDN'T HAVE A NUT HOLDING IT. (ALL FOUR NUTS HAD LOOSENED TO THE POINT OF FALLING OFF) AT A SLOW SPEED ON A GRAVEL SURFACE IT HAD BROKEN THE BRAKE LINE, PARKING BRAKE, AND VARIOUS PARTS OF THE BRAKE DRUM. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023122June 16, 2003
SERVICE BRAKES, HYDRAULIC
FRONT DISK BRAKES OVERHEATED AND BECAME WARPED. VEHICLE RARELY CARRIES FULL PASSENGER OR CARGO LOADS. VEHICLE HAS NEVER PULLED A TRAILER. VEHICLE HAS UNDER 18,000 MILES ON IT WITH NORMAL DRIVING, SELDOM STOP AND GO. FAILURE MAY CAUSE FAMILIES ON TRIPS WITH TRAILERS TO HAVE A CATASTROPHIC FAILURE OF THE BRAKING SYSTEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021209June 7, 2003
ELECTRICAL SYSTEM
PROBLEMS WITH THE CAR STARTING. FIRST PROBLEM CAR DIED JUST AFTER STARTING. ODOMETER TRIP AND A @ B HAD BEEN SET BACK TO ZERO AND CAR STEREO PRESETS ALL ERASED. NEXT MORNING CAR WOULD NOT START. WAITED AN HOUR, CAR STARTED. TOOK IN THEY ADJUSTED THE IDLE. THE CAR WAS FINE OTHERWISE. THIS WAS JUST OVER ONE MONTH AGO. YESTERDAY WENT TO LEAVE WORK CAR WOULDN'T START. NO POWER THEN I GOT THE RADIO TO WORK. THEY GOT THE CAR STARTED, THEN SHUT OFF TO SEE IF THE PROBLEM WAS STILL THERE. IT WAS. WOULDN'T START. CALLED TOWING, BUT AFTER BANGING ON MY STEERING WHEEL, CAR WOULD START. I DROVE TO NISSAN WHO NOW AFTER 9 HOURS THREE TECHNICIANS CAN FIND NOTHING WRONG AND THEY SAY YOU CAN COME PICK UP YOUR VEHICLE. UNLESS THEY WITNESS THE PROBLEM THERE IS NOTHING THEY CAN DO. SAID NEXT TIME LEAVE IT ALONE AND CALL THEM AND THEY WILL HAVE IT TOWED. THIS NISSAN HAS ONLY BEEN SERVICE THROUGH THE DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022484June 5, 2003
SUSPENSION:REAR
THE VEHICLE WAS TAKEN TO THE DEALER FOR A RECALL #02V299000. THE CONSUMER NOTICED THE MECHANIC DID NOT PUT SEALANT ON THE ABS SENSOR. THE MECHANIC STATED HE DID EVERYTHING AS HE WAS TOLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022327June 4, 2003
ELECTRICAL SYSTEM:IGNITION
ENGINE WILL STALL OUT WITHOUT WARNING WHILE DRIVING. CAUSE UNKNOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Xterra