Nissan Quest Complaints (2004)

445 consumer complaints on file.

#10553047November 20, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE LED LIGHTS ON THE INSTRUMENT CLUSTER MALFUNCTIONED AND NONE OF THE READINGS COULD BE SEEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE INSTRUMENT CLUSTER REPLACED. THE DEALER STATED THAT WHILE ATTEMPTING TO REPLACE THE INSTRUMENT CLUSTER, THE MILEAGE COULD NOT BE RETRIEVED TO TRANSFER INTO THE NEW CLUSTER. THE DEALER STATED IN ORDER TO KNOW THE TRUE ACCUMULATED MILEAGE OF THE VEHICLE, THE INSTRUMENT CLUSTER COULD NOT BE CHANGED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550462November 1, 2013
AIR BAGS, SEAT BELTS
DRIVING ON A LOCAL SINGLE LANE ROAD IN THE EARLY EVENING (DUSK) AND THE WEATHER WAS CLEAR AND DRY. THE DRIVERS AIR BAG DEPLOYED. THERE WAS NO IMPACT WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523139July 3, 2013
POWER TRAIN, ENGINE
RATTLING NOISE THAT INCREASES AS I ACCELERATE. I ASSUMED IT WAS PART OF THE EXHAUST SYSTEM ONLY TO FIND OUT IT IS A TIMING CHAIN ISSUE WHICH CAN COST AT A MINIMUM OF $1800 FOR LABOR THAT DOES NOT INCLUDE PARTS. I HAVE CONTACTED SEVERAL MECHANICS IN MY AREA AND THEY WON'T EVEN DEAL WITH THIS ISSUE DUE TO THE WAY NISSAN HAS PUT THE TIMING CHAIN IN THE 2004 QUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522748July 1, 2013
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE LOST SPEED DRAMATICALLY ON THE ROAD. CAR WOULD NOT DRIVE MORE THAN 10 MPH, NO INCREASE IN RPMS WITH ACCELERATOR DEPRESSED. MECHANIC REPORTS ECM FAILED WHILE DRIVING DUE TO RUST DEVELOPMENT. ECM IS PLACED IN UNPROTECTED LOCATION DIRECTLY UNDER WINDSHIELD DRAIN. NISSAN OFFERS NO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513855May 28, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE LAST DIGIT ON THE ODOMETER READING ON THE CAR IS NOT READABLE. I'VE SEEN SEVERAL CARS WITH THIS PROBLEM. I CALLED NISSAN AND THEY OPENED A CASE. THE CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513858May 28, 2013
ELECTRICAL SYSTEM
THE LAST NUMBER ON THE ODOMETER READING IS NOT READABLE. I HAVE SEEN SEVERAL CARS WITH THIS SAME PROBLEM. I CALLED NISSAN AND THEY OPENED A CASE. THE CASE NUMBER IS [XXX]. A NISSAN DEALER IN PENNSYLVANIA CALLED ME AND TOLD ME IT CAN NOT BE FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504244March 23, 2013
ENGINE, SERVICE BRAKES, HYDRAULIC
VEHICLE COMING OFF TURNPIKE ENTERING ONTO THE INTERSTATE WOULD NOT ACCELERATE PAST 45 MPH ONTO THE INTERSTATE ALMOST RAN OVER BY VEHICLES WHEN I WAS COMING OFF THE RAMP. VERY DANGEROUS. MANAGED TO GET VAN TO A SAFE PLACE WHERE WE HAD IT TOWED TO OUR HOME. WE HAD OUR MECHANIC LOOK AT IT AND HE DIAGNOSED IT AS THE TIMING CHAIN TENSIONERS NEEDED REPLACING AND IT HAD JUMPED TIME. HE WOULD NOT TOUCH IT SINCE THIS IS A KNOWN PROBLEM AND THERE IS A TECHNICAL SERVICE BULLETIN ISSUED FOR THIS YEAR VAN CONCERNING THE TENSIONERS. HAD IT THEN TOWED TO NISSAN AND THEY QUOTED 1700 TO FIX THE MECHANIC EVEN STATED THAT IT IS A HUGE PROBLEM AND HE IS SEEING AT LEAST 1 A WEEK WITH THIS VERY SAME ISSUE. BUT NISSAN WONT ISSUE A RECALL. IS IT GOING TO TAKE SOME FATALITIES FOR THEM TO WAKE UP AND REALIZE THIS IS SERIOUS. AFTER WORK PERFORMED TO VAN THEY CALLED AND SAID IT IS STILL MISFIRING THAT THEY FOUND VALVE COVER LEAKING OIL ON SPARK PLUGS ANOTHER 600 DOLLARS TO FIX THIS. I JUST REPLACED SPARK PLUGS IN 2010. ALSO REPLACED BRAKES 3 TIMES AND TIRES 2 TIMES NOW. ALTERNATOR ALSO REPLACED. I BOUGHT THIS VAN HOPING IT WOULD BE A SAFE AND RELIABLE VAN FOR MY FAMILY TO ENJOY FOR A LONG TIME IT HAS LOW MILES AND I HATE TO GET RID OF IT. I AM AT THE POINT THOUGH THAT I KEEP PUTTING MONEY INTO IT THINKING WE WILL BE ABLE TO BE SAFE AND NEXT THING YOU KNOW SOMETHING ELSE IS WRONG. I FEEL NISSAN SHOULD RECALL ALL MODELS AFFECTED AND FIX THIS PLASTIC TENSIONER ON THE METAL CHAIN, THEY KNOW BETTER THIS IS A WAY FOR THEM TO BECOME RICHER OFF THE PEOPLE THAT TRUSTED THEM. NEVER WILL MY FAMILY OR FRIENDS BUY NISSAN AGAIN> SINCE THIS HAS HAPPENED I HAVE TALKED WITH MANY PEOPLE THAT OWN OR HAVE OWNED A QUEST AND THEY WERE NOT HAPPY EITHER. PLEASE START A INVESTIGATION BEFORE WE LOSE A LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501027March 2, 2013
POWER TRAIN
WHILE DRIVING TO WORK, I NOTICED MY VAN WAS HAVING ACCELERATION PROBLEMS. FROM A STOP SIGN WHEN I DROVE THE ENGINE REVVED UP TO ALMOST 5000 RPM THEN SHIFTED HARD INTO 2ND GEAR ON MY AUTOMATIC TRANSMISSION. THEN WHILE DRIVING 40 MPH THE VEHICLE FELT LIKE IT WAS CONTINUALLY SHIFTING BETWEEN GEARS. THEN WHEN I TRIED TO PARK AT MY WORKS PARKING LOT, THE VAN WOULD NOT SHIFT INTO REVERSE AT ALL. THEN WOULD I TOOK IT TO THE NISSAN DEALERSHIP THEY CHARGED ME $93.50 ON 02/27/2013 AND TOLD ME I NEEDED A NEW TRANSMISSION AND THE COST WOULD BE APPROXIMATELY $2500. I'VE ONLY HAD THE VEHICLE FOR LESS THAN THREE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499867February 24, 2013
POWER TRAIN
MY 2004 NISSAN QUEST SE WOULD LOOSE POWER WHEN SLOWING DOWN TO 30 MPR. I WAS TOLD THAT 2ND OR 3RD GEARS ARE LOCK ENGAGED. IT WOULD THEN MAKE A LOAD CRUSHING SOUND LIKE THE TRANSMISSION WAS KNOCKING AGAINST THE GEARS. THIS IS VERY HARD TO DRIVE EARLY IN THE MORNING. I TOOK THE VEHICLE TO AAMCO. THEY TOLD ME THAT I CAN HAVE A REBUILT TRANSMISSION FOR ABOUT $2300.00. I DON'T KNOW ABOUT YOU BUT I CAN NOT AFFORD THIS ON MY INCOME AND OUT OF WORK. DO ANYONE HAVE A SOLUTION TO THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492071January 10, 2013
ENGINE
HEARD A TICKING NOISE WHEN STARTING UP MY CAR BUT SUBSIDED AFTER IT WARMED UP GRADUALLY OVER THE MONTH IT GOT VERY LOUD. BROUGHT IT TO NISSAN DEALER IN POMPANO BEACH AND THEY SAID IT WAS TIMING CHAIN NEEDS REPLACEMENT FOR A COST OF 2,300 DOLLARS! I RESEARCHED THIS AND SEE THAT IT IS A FREQUENTLY VOICED COMPLAINT AND IS HAPPENING VERY PREMATURELY 50 -90 THOUSAND MILES.. RIDICULOUS EXPENSIVE AND DANGEROUS, ALSO ! NEED REPLACEMENT OF CONTROL ARMS AT A COST OF 800 DOLLARS! I ALSO SEE THAT THIS IS A COMMON COMPLAINT WITH NISSANS....I AM GENERALLY THE ONLY ONE IN THE VAN WE ARE A FAMILY O THREE WITH THREE VEHICLES ,IT WAS GARAGED KEPT NEVER USE IT TO HAUL ANYTHING MORE THAN A SUITCASE ONCE IN AWHILE WHAT IS MY RECOURSE, WHAT CAN I DO TO GET SOME ASSISTANCE SO I CAN REPAIR IT BEFORE MY SELF OR PASSENGER GETS KILLED ON THE HIGHWAY WHEN THE CHAIN BREAKS?... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482046October 24, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT THE SLIP, ABS, AND TCS WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE SUDDENLY STALLED. THE FAILURE RECURRED FOUR TIMES WHILE TRAVELING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482136October 24, 2012
ENGINE
I WAS DRIVING ABOUT 50 MPH WHEN I HEARD A NOISE COMING OUT OF THE ENGINE CRANK NOISE WHEN I STOPPED TO CHECK , THE ENGINE STOPPED AND NEVER STARTED AGAIN I TOWED TO GARAGE AND THEY SAY IT IS THE TIMING CHAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478369October 2, 2012
ENGINE
MY NISSAN QUEST HAS BEEN MAKING A RATTLING NOISE THAT IS PROGRESSIVELY GETTING WORSE. I TOOK IT IN TODAY AND WAS TOLD THAT I HAD PROBLEMS WITH THE TIMING CHAIN AND THAT I SHOULD TAKE IT TO A DEALER OR ENGINE SHOP THAT IS EQUIPPED TO FIX SUCH AN ISSUE. ONE OF THE REASONS I FAVORED BUYING THIS CAR WAS BECAUSE OF THE FACT THAT NISSAN USES A TIMING CHAIN RATHER THAN A TIMING BELT. THUS, I WOULDN'T HAVE THE EXPENSE OF REPLACING A TIMING BELT IN THE FUTURE. I WAS LEAD TO BELIEVE THAT TIMING CHAINS WOULD NOT BE SOMETHING THAT I WOULD NEED TO FIX. BECAUSE THIS PROBLEM IS PREVALENT AMONG QUEST OWNERS, I BELIEVE THAT NISSAN SHOULD RECALL THEIR VEHICLES THAT SUFFER FROM THE SAME DESIGN FLAW. IF NISSAN DOESN'T ADDRESS THIS ISSUE, SOMEONE IS GOING TO GET INJURED OR KILLED AS A RESULT OF ONE OF THEIR FAULTY TIMING BELTS BREAKING WHILE ONE OF THEIR FAULTY CARS IS BEING DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475157September 12, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY MECHANIC NOTICED SEVERE ROTTING OF RIGHT SIDE OF SUBFRAME WHICH HOLDS THE ENGINE AND OTHER IMPORTANT CAR PARTS IN PLACE. I WAS MADE AWARE THAT IF THE SUBFRAME BROKE, THE ENGINE WOULD FALL OUT AND THE RIGHT WHEEL WOULD SLIDE TO THE SIDE, CAUSING COMPLETE LOSS OF CONTROL OF THE CAR. VERY DANGEROUS, POSSIBLY FATAL. I WAS LUCKY IT WAS FOUND BEFORE SUCH AN ACCIDENT OCCURRED. I HAVE FOUND TWO OTHER SIMILAR COMPLAINTS ABOUT THE SUBFRAME ROTTING OUT. THERE IS A DRIP FROM THE AIR CONDITIONER THAT IS DESIGNED TO FALL RIGHT ON THIS IMPORTANT STRUCTURE AND POOLS THERE. MY FEAR IS THAT OTHERS ARE UNAWARE OF THE STRUCTURAL ISSUE AND COULD NOT BE SO LUCKY TO FIND IT IN TIME BEFORE FATALITY OCCURS. I BELIEVE THE CAR NEEDS TO BE RECALLED TO FIX THE IMPROPER DRAINAGE OF THE AIR CONDITIONING. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472874August 29, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE PARKED, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL GAUGES WERE NOT PROVIDING ANY ACCURATE READINGS. THE CONTACT STATED THE VEHICLE HAD BEEN PARKED FOR TWO DAYS DURING A HURRICANE PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467534July 24, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE STARTED TO MAKE A LOUD NOISE AND THE WARNING LAMPS FOR THE ABS SYSTEM AND TRACTION CONTROLS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ABS PUMP ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465245July 11, 2012
ELECTRICAL SYSTEM
I HAVE HAD AN INTERMITTENT ELECTRICAL ISSUE WITH MY NISSAN QUEST FOR THE LAST FEW YEARS (SINCE 60,000 MILES, NOW AT 100,000 MILES). THE DEALER HAS BEEN UNABLE TO PROPERLY DIAGNOSE THIS ISSUE OVER A PERIOD OF YEARS, AND IT IS A SAFETY CONCERN. SUDDENLY THE SPEEDOMETER DROPS TO ZERO WHEN I AM DRIVING AND ALL THE DASHBOARD HAZARD LIGHTS GO ON. WHEN I AM ABLE TO PULL OVER AND TURN OFF AND RESTART THE CAR, THE CHECK ENGINE LIGHT REMAINS ON AND THE CAR IS OK FOR A FEW DAYS/WEEKS/MONTHS. THEN IT ALL HAPPENS AGAIN. THEY HAVE CHANGED SENSORS, TIGHTENED ALL ELECTRICAL CONNECTIONS, AND NOW WOULD LIKE TO CHANGE THE ABS ACTUATOR ASSEMBLY. I NOTICE ONLINE THAT THIS IS A PROBLEM THAT MANY OWNERS OF 2004 QUESTS HAVE, AND SEEMS TO BE A SERIOUS SAFETY ISSUE. I HAVE NOT ALLOWED MY CHILDREN TO DRIVE MY CAR. I FEEL THIS NEEDS A RECALL FROM NISSAN TO CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465052July 10, 2012
ELECTRICAL SYSTEM, POWER TRAIN
A FAMILY TRIP FROM ST AUGUSTINE HEADING SOUTHBOUND ON I-95 TOWARDS W.PALM BEACH 75 MILES INTO JOURNEY THE VEHICLE SHUTS DOWN WITH NO WARNING SIGNS. HAD THIS VAN TOWED TO NEAREST REPAIR SHOP 25 MILES AND HAD THE THROTTLE BODY REPLACE. THERE WAS NO CHECK ENGINE LIGHT ON PRIOR TO THIS REPAIR. PARTS THAT WAS DEFECTIVE WAS THE THROTTLE BODY, IGNITION COIL AND WAS TOLD BY REPAIR SHOP A POSSIBLE DEFECTIVE FUEL INJECTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460492June 5, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2004 NISSAN QUEST. CONSUMER STATES SAFETY PROBLEM WITH THE POWER WINDOWS AND POWER DOORS *TGW THE CONSUMER STATED THE PASSENGER SIDE WINDOW WOULD NOT STAY CLOSED. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, HE WAS INFORMED TO FIX THE PROBLEM IT WOULD REQUIRE REPLACING THE MOTOR, WHICH WOULD BE VERY EXPENSIVE. THE CONSUMER DECLINED THE REPAIR. LATER ON, THE WINDOW REVERTED BACK TO ITS PROPER CLOSING PROCEDURE AND OPERATED AS IT WAS DESIGNED. HOWEVER, THE DRIVER'S WINDOW WOULD NOT CLOSE AUTOMATICALLY AND THE CONSUMER WAS FORCED TO HOLD DOWN THE BUTTON MANUALLY. THE DOOR ON THE PASSENGER SIDE WOULD NOT CLOSE COMPLETELY. IT WOULD STOP ABOUT HALF WAY. THE CONSUMER HAD TO PHYSICALLY PUSH THE DOOR CLOSED WHICH LASTED FOR WEEKS. THEN, SUDDENLY THE DOOR BEGAN CLOSING CORRECTLY WITHOUT ANY ATTEMPT AT REPAIR. THE SLIDING DOOR ON THE DRIVER'S SIDE DIDN'T FUNCTION AS IT SHOULD. IT ALL STARTED WHEN THE CONSUMER'S GRANDSON WAS EXITING THE VEHICLE BY PUSHING THE OPEN BUTTON FROM THE INSIDE. AS HE WAS GETTING OUT, THE DOOR REVERSED ITSELF BEFORE IT OPENED COMPLETELY AND BEGAN CLOSING, HITTING HIM AND WOULDN'T STOP AS IT WAS SUPPOSED TO WHEN MEETING AN OBJECT. FORTUNATELY, HE WAS ONLY FRIGHTENED, BUT NOT INJURED. THE DOOR CONTINUED TO MALFUNCTION, SO THE CONSUMER NO LONGER USED IT ANYMORE. THE CONSUMER REFERENCED RECALL # 04V186000. HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457513May 4, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THERE WAS A RUMBLING NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT ALL OF THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ABS ACTUATOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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