Nissan Quest Complaints (2007)

228 consumer complaints on file.

#10787349October 30, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE FRONT END OF THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DETAILS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785945October 26, 2015
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE MARKED 1/4 TANK FULL BUT WAS ACTUALLY EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785068October 21, 2015
POWER TRAIN
^ MONTHS AGO TRANIMISSIN STARTED TO JERK, FOUND ONLINE THAT THIS IS A COMMON ISSUE WITH NISSAN 3.5 TRANSMISSIONS. LOOKED AT WAYS PEOPLE HAD FIXED THE PROBLEM. REPLACE 3 TRANMISSION SOLINOIDS. WORKED GREAT FOR 3 MONTHS AFTER REPAIR TODAY IT JERKED REALLY BAD AND THE NOW IT WILL NOT ACCELERATE. I HAVE TO DRIVE IN LOW TO GO ANYWHERE BECAUSE I HAVE 5 CHILDREN AND THIS IS MY ONLY CAR I HAVE TO PICK THGEM UP FROM SCHOOL AND TAKE MY 100% DISABLED WIFE TO AND FROM DOCTORS APPTS. THIS IS JUST REDICIULOUS THAT NISSAN KNOWS THEIR IS AN ISSUE HAD THOUSANDS AND THOUSANDS OF COMPLAINTS AND YET WILL NOT DO ANYTHING FOR THE PEOPLE THAT HAVE ISSUES WITH THEIR CARS. THEY WILL NOT EVEN TRY GIVE A DISCOUNT ON PARTS AND LABOR FOR THE PEOPLE THAT HAVE THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783079October 17, 2015
VISIBILITY/WIPER
CAR PARKED OVERNIGHT OUTSIDE. TEMPERATURE IN LOW 50S. IN MORNING, FOUND SUNROOF IMPLODED INTO CAR. SPRAYED GLASS PIECES ACROSS DASH, FRONT SEATS, AND MIDDLE SEATS. GLASS WAS IN CHUNKS, SAFETY GLASS LIKE PIECES, AND SMALL SHARDS INCLUDING VERY FINE SHARP PIECES. A LITTLE GLASS AROUND SUNROOF ON OUTSIDE BUT VERY LITTLE - MOSTLY INTO THE INTERIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778036September 28, 2015
FUEL/PROPULSION SYSTEM
THIS IS PROBABLY THE 4TH TIME I HAVE STALLED OUT I LOOSE POWER STEERING WHEN CAR STALLS AND I WAS DRIVING IN A LOT OF TRAFFIC. THE FIRST TIME IT HAPPENED I WAS ON THE FREE WAY. GAS GAUGE SHOWS I HAVE OVER A QUARTER OF A TANK THE DISTANCE TO EMPTY SHOWS THAT I HAVE ANY WHERE FROM 18-70 MILES LEFT AND I STALL OUT. AFTER PUTTING GAS IN THE TANK THE CAR FUNCTIONS AGAIN. THERE IS NO ILLUMINATED LIGHT, NO NOTIFICATION IN THE FORM OF A SOUND OR DING. I WATCH MY MILES BUT WHEN YOU VARY BETWEEN IN TOWN AND HIGHWAY MILES THEY ARE NOT ALWAYS THE SAME. I HAVE DRIVEN 400 MILES BEFORE NEEDING TO FILL UP AND 283 MILES ON THE ODOMETER WHEN TANK HAS EMPTIED AND STALLED OUT. I HAVE BEEN DRIVING FOR 19 YEARS WITHOUT EVER RUNNING OUT OF GAS IN AT LEAST 14 OTHER VEHICLES, AND I HAVE RUN OUT 4 TIMES BECAUSE OF THIS FAULTY GAUGE IN THE NISSAN QUEST. VERY FRUSTRATING!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777977September 28, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHEN YOU START TO TAKE OFF AT STOP SIGN OR RED LIGHT THE TRANSMISSION JERKS AN KNOCKS WHEN IT STARTS CHANGING GEARS . AN SOMETIMES CUTS THE ENGINE OFF SOMETIMES INMIDDLE OF TRAFFIC. <MY TWO GRANKIDS HAVE TO RIDE INN THIS POJ >
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777846September 26, 2015
ENGINE
THE TRANSMISSION, ENGINE MOUNTS, EXHAUST AND ENGINE COMPONENT WAS REPLACED BY THE DEALER UNDER AN EXTENDED WARRANTY. MOST RECENTLY THE TRANSMISSION AND ENGINE MOUNTS HAVE MALFUNCTIONED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777699September 25, 2015
FUEL/PROPULSION SYSTEM
MY FUEL GAUGE SHOWED ABOUT A QUARTER TANK OF GAS AND I WAS DRIVING AT ABOUT 35 MPH WHEN IT SUDDENLY STALLED. LUCKILY THERE WERE NO CARS BEHIND ME AND I WAS ABLE TO COAST TO THE SHOULDER. I GOT THE CAR TOWED TO THE SHOP . THERE WERE CO CHECK ENGINE LIGHT OR ANY CODES. THE SHOP AFTER TESTING THE FUEL PUMP AND OTHER THINGS FIGURED OUT IS WAS EMPTY ON GAS. ONCE WE PUT GAS, IT WAS GOOD TO GO. THIS IS A SAFETY HAZARD. WHAT IF IT HAPPENS ON A BUSY HIGHWAY WHERE I AM NOT ABLE TO PULL OVER TO THE SHOULDER. I SEE THAT THERE HAS BEEN SIMILAR COMPLAINTS, BUT THERE IS NO RE-CALL. PLEASE RE-OPEN THE CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777717September 25, 2015
ENGINE
LATELY, WHEN I START THE CAR, THERE IS A RATTLING SOUND COMING FROM THE ENGINE. IT COMES FOR A COUPLE OF MINUTES AND THEN IT GOES AWAY. I HAVE NOTICED IT ON COLD STARTS. MY MECHANIC SAYS, IT COULD BE THE TIMING CHAIN ISSUE. WHEN I SEARCH THE NISSAN FORUMS, I SEE A LOT OF PEOPLE HAVING THIS ISSUE. THE COST TO FIX THIS IS AROUND 2000.00. I AM NOT SURE IF I SHOULD FIX THIS NOW OR WAIT FOR NISSAN TO ISSUE A RE-CALL FOR THIS. SINCE THE RATTLING SOUND GOES AWAY AFTER A COUPLE OF MINUTES, ONE PART OF ME TELLS ME I CAN CONTINUE TO DRIVE LIKE THIS. ANOTHER PART TELLS ME WHAT IF THE TIMING CHAIN FAILS IN A BUSY HIGHWAY CAUSING A CRASH. PLEASE REVIEW AND MAKE NISSAN ISSUE A RE-CALL FOR THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760906September 2, 2015
UNKNOWN OR OTHER
WHEN DRIVING THE CAR ENGINE SOUNDED AS IF IT WAS GOING TO FALL OUT OF CAR FOUND OUT THE ENGINE MOUNTS WERE ALL BROKEN AND NEEDED TO BE REPLACED. REPLACED ALL THE MOUNTS AND THE CAR STILL JERKS HARD WHEN DRIVING AND LOSES POWER SOMETIMES AND WILL REV VERY HIGH WHEN DRIVING FOR NO REASON AT ALL. TOOK CAR BACK TO MECHANIC AND WAS TOLD HAD TO REPLACE TRANSMISSION MOUNTS AFTER ALREADY REPLACING MOUNTS FOR OVER 900 DOLLARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759246August 25, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING THE VEHICLE ON DECEMBER 1, 2012, I CAME TO A STOP AT THE RED LIGHT. WHEN THE LIGHT CHANGED, I PUT MY FOOT ON THE GAS PEDAL AND IT MOVED SLIGHTLY THEN JUST COASTED, (THROUGH THE LIGHT) AND CAME TO A STOP IN THE RIGHT TURN LANE OF THE PARKING LOT. FORTUNATELY, THERE WERE ONLY A FEW CARS BEHIND ME AND I MADE IT THROUGH THE INTERSECTION. I TRIED TO START THE VEHICLE BUT TO NO AVAIL. I CALLED A TOW TRUCK AND THE LOCAL NISSAN DEALERSHIP TO LET THEM KNOW I WAS ON THE WAY. WHEN THE DRIVER ARRIVED, HE PUT MY VEHICLE ON THE TOW TRUCK AND DROVE TO THE KROGER GAS ISLAND IN THE PARKING LOT. HE PUT $5 IN THE TANK BUT NOTHING HAPPENED. AT THE NISSAN DEALERSHIP I EXPLAINED WHAT HAPPENED. THE INVOICE READS: CUSTOMER STATES THE CAR STALLED OUT CAUSE: GAS GAUGE SHORTED OUT AND STUCK ON 1 (THAT'S ALL THAT PRINTED). I HAD 1/2 TANK OF GAS WHEN THIS HAPPENED. I KEEP TRACK OF MILEAGE AND FILL-UPS. IT TOOK MORE DAYS TO CORRECT THE PROBLEM THAN INITIALLY DISCUSSED. THEY WOULD CALL AND LET US KNOW THAT SOMETHING DIDN'T WORK WHEN PROVIDING A STATUS UPDATE. FINALLY THEY TOLD US THEY BELIEVE THE PROBLEM TO BE FIXED. WE PICKED UP MY VEHICLE ON DECEMBER 6, 2012, AND PAID OVER $775 FOR THE REPAIRS. I HAVE TRIED TO CONTACT THE DEALERSHIP (LEFT VOICE MAIL, LEFT MESSAGE WITH PERSON, AND SENT EMAIL) BUT HAVEN'T HEARD BACK YET. I BELIEVE THE PROBLEM I EXPERIENCED IS THE SAME AS THE NOTIFICATION/ RECALL CAMPAIGN AND 1) MY VEHICLE SHOULD BE REVIEWED TO MAKE SURE THE PROBLEM IS 'CORRECTED' AND 2) A FULL REFUND TO BE MADE AS THIS INCIDENT IS IN LINE WITH THE DOCUMENTED INFORMATION IN THE RECALL CAMPAIGN. NISSAN HAS THE PAPERWORK TO GO BACK AND CONFIRM THIS REPAIR. THE NHRTA ACTION NUMBER I FOUND IS PE14012. (MODEL YEARS 2007-2009)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758683August 23, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING THE VEHICLE ENGINE SUDDENLY CUT OFF AND STOPPED RUNNING. HAD VEHICLE TOWED TO NISSAN DEALER AND WAS TOLD FUEL PUMP HAD TO BE REPLACED COSTING $1163.31. THEN ON DECEMBER 15, 2014 WHILE DRIVING THE VEHICLE STALLED. HAD FUEL DELIVERED AND STARTED RIGHT UP, THE FUEL GAUGE INDICATED 1/4 TANK LEFT WHEN IT STALLED. ONCE FILLED I MONITORED USAGE AND CONCLUDED THE GAUGE IS OFF BY 1/4 TANK OR MORE. TRIED TO HAVE THIS COVERED AS PART OF THE PERVIOUS REPAIR BUT THEY COULD NOT COMMIT THAT THIS WAS PART OF THE PREVIOUS REPAIR. THEN IN JANUARY I RECEIVED NOTICE OF THE FUEL GAUGE RECALL PE14012. WHEN I CALLED THE DEALER THEY INDICATED MY VEHICLE VIN WAS NOT SHOWN TO HAVE A PROBLEM EVEN THOUGH I HAVE EXACTLY THE DESCRIBED PROBLEM. I HAVE JUST RECEIVED NOTICE THAT THIS NOW A KNOWN PROBLEM AND TO CALL THE DEALER TO SCHEDULE FUEL GAUGE REPAIR. HOW MANY OTHERS HAVE HAD A SIMILAR FAILURE WHICH I BELIEVE IS AN EXTENDED PART OF THIS RECALL. THE INITIAL REPAIR SHOULD BE PART OF THIS RECALL AND ANY CHARGED PAID FOR THIS SHOULD BE REFUNDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750325August 21, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I WAS DRIVING FROM PEKIN TO WORK IN PEORIA AND NOTICED THAT I HAD A LITTLE LESS THAN 1/4 TANK OF FUEL SO I FIGURED I WOULD BE ABLE TO GET GAS ON THE WAY HOME. WHEN I CHECKED THE TRIP GAGE IT SAID THAT I HAD 8 MILES TO GO BEFORE I RAN OUT OF GAS. THAT IS A HUGE DIFFERENCE THAN WHAT MY GAS GAUGE SAID. I STOPPED AND GOT GAS IMMEDIATELY AND WHILE DOING SO I NOTICED THAT IT TOOK 17 GALLONS OF GAS. IF IT HAD ACTUALLY HAD A 1/4 TANK IN IT THERE IS NO WAY THAT I SHOULD BE ABLE TO PUT 17 GALLONS OF GAS IN AN 18 GALLON TANK. I HAVE CALLED MY NISSAN DEALERSHIP ABOUT IT AND WAS TOLD THERE WAS NO RECOLLECTION OF THIS BEING AN ISSUE. THIS ISN'T THE FIRST TIME IT HAS HAPPENED BUT I CANNOT REMEMBER THE FIRST TIME IT HAPPENED. SINCE THIS HAS BEEN HAPPENING I HAVE BEEN KEEPING TRACK OF MY MILEAGE AND FILLING UP ACCORDING TO MY MILEAGE RECORDS. I HOPE THIS CAN GET FIXED SOON I AM A MOTHER AND THE LAST THING I WOULD WANT TO HAPPEN IS TO GET STRANDED ON THE SIDE OF THE ROAD WITH MY BABY IN THE CAR BECAUSE OF AN ERROR THAT WASN'T MY FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746921August 7, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE AT APPROXIMATELY 35MPH THE ENGINE SUDDENLY STOPPED RUNNING AND THE VEHICLE DRIFTED TO A STOP. ALL ATTEMPTS T RESTART THE VEHICLE FAILED. THE GAS GAUGE INDICATED THAT THE FUEL TANK HAD APPROXIMATELY 1/3 OF A TANK OF GAS REMAINING. I SPENT JUST A FEW MINUTE SEARCHING THE INTERNET FOR PEOPLE HAVING SIMILAR PROBLEMS WITH THE SAME MAKE AND MODEL (2007 NISSAN QUEST). THE SEARCH UNCOVERED LOTS OF COMPLAINTS ABOUT FAULTY GAS GAUGES INDICATING IMPROPER FUEL LEVELS. SO I POURED A FEW GALLONS OF GAS INTO THE FUEL SYSTEM AND THE VEHICLE STARTED. I HAVE SINCE HAD THE VEHICLE QUIT RUNNING 2 MORE TIMES UNDER SIMILAR CIRCUMSTANCES. EACH TIME MORE FUEL IS ADDED AND THE VEHICLE STARTS WITH NO TROUBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745565August 1, 2015
FUEL/PROPULSION SYSTEM
SAME AS MOST OTHERS ON HERE, WE WERE DRIVING AND THE VEHICLE RAN OUT OF GAS. GAS GAUGE READ JUST OVER QUARTER OF A TANK, YET WAS ACTUALLY EMPTY. WE DO OUR BEST TO GET IT FILLED UP AT A HALF TANK, BUT THIS IS THE THIRD TIME THIS HAS HAPPENED IN A YEAR AND A HALF. WE'VE GOTTEN TWO LETTERS FROM NISSAN INFORMING US OF THE ISSUE, BUT IT'S STARTING TO APPEAR AS THOUGH NOTHING IS GOING TO BE DONE TO FIX THIS SAFETY ISSUE. HOPEFULLY SOMEONE DOESN'T HAVE TO DIE TO GET THEM TO STAND BEHIND THEIR PRODUCT. OBVIOUSLY THERE'S A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743711July 27, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN IN FOR DIAGNOSTIC TESTING AND THE RESULT WAS A POSSIBLE MISALIGNED CRANK POSITION SENSOR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA ACTION NUMBER: PE14012 (FUEL SYSTEM, OTHER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED, BUT THE CONTACT WAS NOT OFFERED A REMEDY. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736193July 24, 2015
FUEL/PROPULSION SYSTEM
THE GAS GAUGE IS SAYING THAT THERE IS OVER A QUARTER OF A TANK AND THE VEHICLE RUNS OUT OF GAS. THIS WAS HAPPENING OCCASIONALLY. NOW, IT IS HAPPENING MORE AND MORE. NOW, I FEEL THAT I MUST FILL UP EVERY FEW DAYS SO I AM NOT LEFT STRANDED AGAIN. FIRST TIME, CLOSE TO HOME. SECOND TIME ON MY WAY TO WORK ON A MAJOR HIGHWAY (VERY SCARY). THIRD TIME, CLOSE TO HOME AGAIN. I WAS TOLD THAT A RECALL WAS TO HAPPEN OVER THE SUMMER OF 2015 BUT CAN NOT FIND ANY INFORMATION ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735986July 23, 2015
FUEL/PROPULSION SYSTEM
VEHICLE STALLED ON MORNING DRIVE TO WORK. OVER 1/4 TANK OF GAS ACCORDING TO GAS GAUGE. HAD VEHICLE TOWED TO AUTO REPAIR WHERE THEY DETERMINED IT WAS A FAILED FUEL PUMP. WHEN THE REMOVED THE GAS TANK TO REPLACE THE FUEL PUMP THE MECHANIC SAID THERE WAS VERY LITTLE GAS IN THE TANK. THEY REPLACED THE FUEL PUMP AND CHARGED ME $736.00. WHEN THEY TESTED THE ORIGINAL FUEL PUMP, IT OPERATED BELOW THE MANUFACTURERS SPECIFICATIONS. THE MECHANIC STATED THAT TRYING TO RESTART THE ENGINE WITH LITTLE GAS IN THE TANK (FAULTY GAS GAUGE) CAUSED THE ORIGINAL FUEL PUMP TO OVERHEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734506July 16, 2015
FUEL/PROPULSION SYSTEM
FIRST OF ALL, THIS IS RELATED TO NHTSA ACTION NUMBER PE14012. I JUST GOT OFF THE PHONE WITH NISSAN AND WAS TOLD THAT THERE IS NO PROGRAM OR FIX AVAILABLE FOR THE PROBLEM. YOU CLOSED THIS INVESTIGATION ON JANUARY 13, 2015 BASED ON NISSAN TELLING THE NHTSA THAT THEY WERE GOING TO DO SOMETHING TO RECTIFY THE ISSUE. IT IS NOW JULY 15, 2015, 4 MONTHS AFTER I WAS TOLD BY NISSAN CONSUMER AFFAIRS THAT THEY WOULD HAVE A FIX BY JULY. I BELIEVE THAT NISSAN LIED TO YOU TO GET YOU OFF THEIR BACKS. THEIR FIX SO FAR IS TO TELL ME THAT I NEED TO FILL UP THE GAS TANK WHEN IT IS HALF FULL.... IN A DAY AND AGE WHEN EVERY CAR HAS A RED LIGHT THAT COMES ON, THIS IS RIDICULOUS FOR ME TO HAVE TO WATCH MY GAS GAUGE OR MILEAGE IN ORDER NOT TO RUN OUT OF GAS WHEN AT FULL SPEED! THIS IS A SAFETY ISSUE. I HAD THE VEHICLE STOP ON MY IN THE MIDDLE OF A VERY BUSY INTERSECTION... OTHER CARS HAD TO SLAM ON BRAKES AND SINCE I WAS MAKING A TURN IN A SPACE OF ONCOMING TRAFFIC... THEY HAD TO SWERVE TO AVOID ME! MY WIFE ALSO HAD IT CUT OUT ON HER, BUT FORTUNATELY WAS JUST PULLING INTO A STATION TO FILL UP. PLEASE REOPEN THIS INVESTIGATION TO PUT NISSAN ON NOTICE. THEY ARE DOING NOTHING. I EVEN OFFERED TO MY DEALERSHIP TO PAY TO HAVE THIS FIXED AND THEY COULDN'T DO IT BECAUSE THERE AREN'T PARTS AVAILABLE. NISSAN LIED TO YOU. GET 'EM! I AM GOING TO SEND A COPY OF THIS TO SENATOR JOHNNY ISAKSON AND CONGRESSMEN ROB WOODALL, TOM PRICE, LYNN WESTMORELAND, JODY HICE, DOUG COLLINS, BARRY LOUDERMILK, DAVID SCOTT, AUSTIN SCOTT AND TOM GRAVES. ALL OF WHOM ARE PERSONAL FRIENDS OF MINE. THANKS FOR YOUR ATTENTION TO THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733833July 14, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 30 MPH, THE FUEL GAUGE DISPLAYED AN INCORRECT READING INDICATING THAT THE FUEL TANK WAS FULL WHEN IT WAS REALLY EMPTY. AS A RESULT, THE VEHICLE STALLED. THE VEHICLE WAS REFUELED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Quest