Nissan Quest Complaints (1996)
134 consumer complaints on file.
- #888388May 16, 2001FUEL SYSTEM, GASOLINE
WHEN TRAVELING THERE IS GASOLINE SMELL INSIDE OF VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK CONSUMER STATES THERE IS ALSO A GASOLINE SMELL WHEN VEHICLE IS PARKED.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #745414May 16, 2001STEERING:HYDRAULIC POWER ASSIST SYSTEM, AIR BAGS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AIRBAG LIGHT FLASHING/SYSTEM INOPERABLE. WARRANTY EXPIRED 5 MONTHS AGO.DEALER WILL INSPECT FOR $75.///DOORS LOCK/UNLOCK BY THEMSELVES. DEALER REPLACED LOCKS AT COST OF $393.///SLIDING DOOR DOESN'T CLOSE PROPERLY AND SOMETIMES WILL NOT OPEN. SUSPECT LOCK FAILURE.///POWER STEERING FAILS INTERMITTENTLY AT SPEEDS OF LESS THAN 10MPH.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #745323May 14, 2001LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR POPS OPEN INTERMITTENTLY WHEN VEHICLE IS IN MOTION. LOCKING DOOR DOES NOT PREVENT DOOR LATCH FROM POPPING OPEN. ALSO DEALER ADVISED OF CRACKS IN THE STEERING COLUMN WHERE THE BOLTS HAVE TORN AWAY FROM THE ANCHOR POSITIONS. CAR HAS NOT BEEN IN ANY ACCIDENTS AND ONLY HAS 50, 000 MILES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #745164May 10, 2001LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SLIDING DOOR ON PASSENGER SIDE OF VAN OPENS BY ITSELF. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #744447April 24, 2001ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
ON 4/18/01, NOTICED ONE HEADLAMP NOT LIT. ON OPENING THE HOOD, DISCOVERED BOTH MAIN GROUNDING WIRES WERE "EXPLODED" FROM INSIDE THEIR CASINGS. INDIVIDUAL STRANDS WERE IN SOME CASES STILL INTACT WHILE OTHERS WERE COMPLETELY SEPARATED. WIRES NEARBY WERE ALSO SEVERED BY WHAT APPEARS TO BE A MAJOR ELECTRICAL SURGE. AN ADDITIONAL SMALL SECONDARY GROUNDING WIRE WAS SEPARATED FROM ITS MOUNT. RECONNECTING THAT WIRE "FIXED" THE NONFUNCTIONING HEADLIGHT. NEXT DAY, BOTH HEADLIGHTS WERE OUT. ON OPENING THE HOOD, DISCOVERED BOTH MAIN GROUNDING WIRES COMPLETELY SEPARATED, SECONDARY GROUNDING WIRE SEPARATED, HEADLAMP WIRING CONNECTORS "BURNED" AND ALL CONNECTING WIRES (3 PER) SEPARATED. ELECTRICAL "SCARRING" EVIDENT ON NEARBY METAL AND PLASTIC INSIDE THE ENGINE COMPARTMENT. WIRE AND PLASTIC FRAGMENTS FOUND UNDER AND AROUND AFFECTED AREAS. WINDSHIELD WASHER FILLER CAP AND FUNNEL "SCARRED". ALL OTHER MECHANICAL AND ELECTRICAL FUNCTIONS APPEAR TO OPERATE NORMALLY, INCLUDING TURN INDICATORS AND PARKING LIGHTS. HAS THIS TYPE OF PROBLEM OCCURRED ELSEWHERE? IS THERE REMEDY THROUGH NISSAN EVEN AFTER WARRANTY IS EXPIRED? COPYING TO NISSAN AFTER SUBMITTING TO NHTSA. THANK YOU IN ADVANCE FOR LISTENING AND INVESTIGATING. SINCERELY, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #885759April 12, 2001AIR BAGS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AIRBAG LIGHT HAD BEEN FLASHING. CONSUMER CALLED TO DEALER WHO STATED REPAIR MIGHT COST BETWEEN $500 - $ 2000 . NOT REPAIRED. *AK THE AIR CONDITIONING AND HEATING SMOKED REAL BAD AND HAD QUIT. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #885223April 6, 2001UNKNOWN OR OTHER
ALL FOUR DOORS WON'T UNLOCK WITH REMOTE CONTROL, BUT WHILE DRIVING DOORS WILL LOCK.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #738753January 4, 2001SEAT BELTS:FRONT:RETRACTOR
THE PROBLEM WITH THE SEAT BELTS ON MY NISSAN VAN IS IF YOU PULL THE SEAT BELT MOST OF THE WAY OUT WHEN PUTTING IT ON THEN MOVE FORWARD IT WILL LOCK UP AND ONLY TIGHTEN NEVER RELAXING IN ORDER TO LEAN FORWARD. THE ONLY SOLUTION IS TO REMOVE THE SEAT BELT AND REFASTEN. THIS IS NOT A GOOD IDEA WHILE DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #874059October 27, 2000ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
GAS FUMES WERE LEAKING INTO VEHICLE. VEHICLE BEEN IN DEALER'S SHOP ON TWO OCCASIONS, AND PROBLEM STILL OCCURRING. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #871923September 29, 2000FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
EA 00 015/FUEL TANK VENT HOSE LEAKAGES: VEHICLE EXPERIENCING PROBLEM WITH FUEL LEAKAGES FROM THE FILLER NECK, WHICH CAN RESULT IN A FIRE WHEN EXPOSED TO A SOURCE OF IGNITION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #732421September 25, 2000ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE FUEL TANK VENT LINE FLEXIBLE RUBBER HOSE BETWEEN THE FUEL TANK AND THE METAL VENT PIPE DEVELOPED AT LEAST TWO CRACKS IN IT. THIS IS CAUSING FUEL TO LEAK OUT OF THIS CONNECTING HOSE WHEN THE VEHICLE IS REFUELD. THIS LEAKAGE OCCURS UNTIL THE LEVEL IN THE FUEL TANK IS LOW ENOUGH THAT IT IS BELOW THE FLEXIBLE HOSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #870950September 19, 2000TIRES:TREAD/BELT
GENERAL AMERI G45 TIRE, P205/75R15; WHILE DRIVING APPROXIMATELY 65 MPH REAR LEFT TIRE TREAD HAD SEPARATED FROM THE TIRES. TREAD HAD SHREADED TO PIECES. TIRE WAS THE ORIGINAL TIRE PURCHASED WITH THE VEHICLE. VEHICLE IS A NISSAN TRUCK, QUEST, 1996.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #731743September 17, 2000SEAT BELTS:FRONT:ANCHORAGE
SEAT BELTS FOR FRONT PASSENGER AND FIRST ROW BENCH SEAT OUTBOARD PASSENGER WILL NOT RELEASE AND KEEP GETTING TIGHTER AROUND PASSENGERS. HAVE TRIED TO RELEASE BELT AND BUCKLE AGAIN WITH SAME RESULT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #727563August 11, 2000SUSPENSION:REAR
I CONTACTED PERFORMANCE NISSAN AND ALSO NISSAN CORPORATION SEVERAL TIMES. THEY TOLD ME THAT THERE WAS NOTHING THAT THEY COULD DO TO FIX MY REAR SUSPENSION CRACKING NOISE. ALL THEY COULD DO WAS PUT RUBBER BETWEEN THE SPRINGS IN HOPES THAT IT WOULD TAKE CARE OF THE SUSPENSION PROBLEMS. WELL, IT DID FOR ABOUT 4 OR 5 MONTHS, BUT THE CRACKING NOISE IS BACK AND WORSE THAN BEFORE. I ALSO COMPLAINED ABOUT FRONT SUSPENSION CRACKING NOISES BUT ALSO WAS TOLD NOTHING COULD BE DONE. SEAT BELTS HAVE BEEN CHANGED BEFORE, BUT ARE ACTING UP AGAIN. THEY DON'T RETRACT. THE ENGINE HAS KNOCKING AND PINGING NOISES AT ALL SPEEDS, SO I TRIED SUPER UNLEADED TO SEE IF THE ENGINE KNOCKING AND PINGING NOISES WOULD STOP, BUT THEY DIDN'T. WHAT CONCERNS ME THE MOST IS THE FACT THAT MY SUSPENSION WAS INSPECTED BY NISSAN CORPORATION AND THEY THEMSELVES SAID THAT THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM. AGAIN, LIKE I SAID BEFORE, THEY PUT SOME KIND OF RUBBER BETWEEN THE SPRINGS TO QUIET THE NOISE. IT DID NOT LAST. I HAVE ASKED INDEPENDENT NISSAN DEALERS IF THEY HAVE RAN INTO THIS PROBLEM. THEY SAID YES. THEY ALSO TOLD ME THAT NISSAN KNOWS THAT THERE IS A PROBLEM AND THAT THEY CAN FIX IT, BUT DO NOT WANT TO SPEND THE MONEY. I BELIEVE THAT THEY WANTED FOR MY WARRANTY TO EXPIRE SO THAT I WOULD STOP COMPLAINING TO NISSAN ABOUT THEIR VEHICLE. PRETTY MUCH, IT SEEMS LIKE A BOUGHT A LEMON. IT HAS BEEN IN THE SHOP SO MANY TIMES FOR JUST ABOUT EVERY COMPONENT. IF THE OFFICE OF DEFECTS CONDUCTED AN INVESTIGATION AND GOT RECORDS FROM PERFORMANCE NISSAN, IN REGARDS TO MY VEHICLE, THEY WOULD SEE HOW MANY TIMES I WAS IN AND HOW THEY INCONVENIENCED ME. THANK YOU FOR TAKING THE TIME TO INVESTIGATE MY CONCERNS. I HOPE THAT YOU ARE ABLE TO HELP ME, SINCE I COULD NOT GET ANY RESULTS FROM NISSAN CORP NOR FROM PERFORMANCE NISSAN. THANK YOU FOR YOUR EFFORTS. IF PAPER WORK IS NEEDED TO SUPPORT MY CLAIMS, I HAVE PLENTY OF IT, I JUST NEED TO LOOK FOR IT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #864190June 23, 2000LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE TRAVELING ON THE HIGHWAY PASSENGER'S SLIDING DOOR OPENED INTERMITTENTLY BECAUSE IT WASN'T CLOSING PROPERLY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #863863June 20, 2000LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN FRONT OF VEHICLE IS ON A HILL, DOOR LATCH WOULD NOT WORK PROPERLY. SLIDING DOOR WILL NOT REMAIN OPEN. CONSUMER FELT THIS WAS UNSAFE BECAUSE IF A CHILD HAD TO GO THROUGH THAT DOOR IT MIGHT CLOSE ON THE CHILD. DEALER WAS NOT ABLE TO DO ANYTHING. *AK *ML
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #721420April 13, 2000LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE RIGHT SIDE SLIDING DOOR WILL NOT REMAIN CLOSED. THE DEALER HAS ADJUSTED IT TWICE NOW. AFTER THE LAST ADJUSTMENT THE DOOR CAME AJAR ALMOST IMMEDIATELY AFTER LEAVING DEALER. THE DEALER IS CURRENTLY SUGGESTING THAT I REPLACE BOTH LATCHES AT AN APPROXIMATE COST OF $265.00 ALTHOUGH HE CANNOT ASSURE ME THAT THIS WILL FIX THE PROBLEM SINCE THE LATCHES DID NOT APPEAR TO BE BROKEN WHEN ADJUSTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #860054April 11, 2000ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE
WHILE TRAVELING WITH WINDOW OPEN CONSUMER NOTICED RAW GAS ODOR INSIDE VEHICLE. DEALER HAS BEEN CONTACTED. *AK.ET.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #860016April 10, 2000VEHICLE SPEED CONTROL
VEHICLE IS LEAKING ANTI-FREEZE (COOLANT) FROM THROTTLE BODY DUE TO THROTTLE BEING CORRODED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #858800March 20, 2000POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
WHEN DRIVING ENGINE CHECK LIGHT COMES ON. ALSO, TRANSMISSION WILL GET STUCK IN 3RD GEAR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0