Nissan Quest Complaints (1996)

134 consumer complaints on file.

#763875July 6, 2002
STRUCTURE:BODY:DOOR
THE DOOR LOCKS INTERMITTENTLY LOCK BY THEMSELVES FOR NO REASON. THE LAST TIME THIS HAPPENED, MY TWO CHILDREN WERE LEFT LOCKED IN THE CAR, IN 110 DEGREE WEATHER WHILE MY WIFE FRANTICALLY CALLED THE POLICE TO HELP GET THEM OUT. THIS IS A DANGEROUS SITUATION AND NISSAN NEEDS TO ISSUE A RECALL TO FIX THIS BEFORE SOMEONE GETS KILLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760103April 2, 2002
SEAT BELTS:FRONT:ANCHORAGE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760139April 2, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AT ANY SPEED EVEN STOPPED THE LOCKS LOCK AND UNLOCK WITHOUT EVEN TOUCHING THE BUTTON. THE VAN CAN BE SITTING STILL, THE KEYS OUT, AND NO ONE NEAR THE CAR AND YOU CAN HEAR THE LOCKS LOCKING AND UNLOCKING. MY CHILDREN HAVE BEEN LOCKED IN AND WE HAVE HAD TO BREAK A WINDOW TO GET THEM OUT. I COULD NOT UNLOCK WITH THE KEYS OR THE REMOTE. IT WOULD NOT LET ME. ALSO THE SLIDING DOOR POPS OPEN AT VARIOUS SPEEDS AND CONDITIONS EVEN ON LEVEL SURFACES WITH NO BUMPS. THIS CAUSES THE INTERIOR LIGHTS TO COME ON AND THE DOOR AJAR LIGHT TO COME ON. IT HAPPENS EVEN IF THE DOORS ARE LOCKED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004710February 28, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM
VEHICLE WILL LOSE POWER AND STEERING WILL LOCK UP. THIS HAPPENS WHEN CONSUMER IS DRIVING AT SPEEDS BELOW 40 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756703January 11, 2002
ENGINE AND ENGINE COOLING:ENGINE
THE HEAD OF A BOLD HOLDING THE HEAD TO THE ENGINE BLOCK FAILED. THE LOOSE BOLT HEAD THEN JAMMED THE CAM SHAFT PREVENTING THE CAM SHAFT FROM ROTATING. WHEN STARTING THE ENGINE, THE TIMING BELT BROKE AT THE DRIVE SHAFT DAMAGING VALVES SINCE THE ENGINE IS A "NON-CLEARANCE" ENGINE. THE BOLT FAILED BY FATIGUE WHICH IS EVIDENT IN THE FAILURE SURFACE. THE FATIGUE FAILURE ORIGINATED AT A LOCATION JUST UNDER THE BOLT HEAD DUE TO A MANUFACTURING DEFECT. IT IS ESTIMATED THAT THE REPAIR WILL COST ABOUT $2000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754162November 6, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AT THE SLIGHTEST DECLINE (NOSE FACING DOWNWARD) THE SLIDING DOOR WILL VIOLENTLY SHUT HITTING WHOMEVER OR WHATEVER IS IN THE PATH. IF YOU ARE TRYING TO REMOVE SOMETHING FROM THE MIDDLE OR BACK SEAT, YOU HAVE TO PUT YOUR BODY IN BETWEEN THE DOOR AND THE DOOR FRAME TO KEEP IT OPEN. MY SON GOT HIS ARM HURT JUST RECENTLY DUE TO THE FORCE OF THE DOOR SHUTTING ON HIM. TO MY KNOWLEDGE, THE DOOR HAS NEVER HAD ANY TYPE OF LOCKING MECHANISM TO HOLD THE DOOR OPEN WHEN NEEDED. OR IF IT WAS SUPPOSE TO HAVE ONE, MY VAN'S LATCH HAS NEVER WORKED. I HAVE DONE A SEARCH TO SEE IF THERE WAS A RECALL ON THIS SITUTION, HOWEVER DID NOT FIND ONE. THIS HAS BEEN AN ONGOING PROBLEM SINCE PURCHASED NEW BUT ONLY NOW HAS MANIFESTED ITSELF INTO THE POTENTIAL DANGER! SOMETHING NEEDS TO BE DONE AND ADDRESSED TO CORRECT THIS PROTENTIAL LIFE THREATENING SITUTION.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#898527October 30, 2001
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
SLIDING DOOR POPS OPEN WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752702September 28, 2001
STRUCTURE:BODY:DOOR
MY KIDS WERE TRAPPED IN THE CAR WE HAD TO BUST OUT A WINDOW TO GET THEM OUT. THE DOORS WOULD NOT UNLOCK EVEN EITH A KEY IN THE DOOR OR USING THE REMOTE FOR KEYLESS ENTRY. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, JUST THE FIRST TIME WITH MY KIDS IN THE CAR. MY KIDS ARE IN CAR SEATS. AGES 2 AND 5 MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896421September 17, 2001
STRUCTURE:BODY:DOOR
LOCK MECHANISM WORKS IMPROPERLY. FOR INSTANCE, WHEN DOOR IS OPENED ALL OF THE DOORS WOULD AUTOMATICALLY LOCK. *AK CONSUMER STATES WHILE DRIVING, LOCKING MECHANISM WILL AUTOMATICALLY LOCK ON ITS OWN OR, IF OUT OF THE VEHICLE, OR PERHAPS GETTING SOMETHING, DOORS WILL AUTOMATICALLY LOCK. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752147September 13, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING THE PAASENGER SIDE SLIDING DOOR WILL UNLACTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751886September 7, 2001
STRUCTURE:BODY:DOOR
THE POWER DOOR LOCKS ON MY 96 NISSAN QUEST HAVE A MIND OF THEIR OWN. THE FAMILY CALLS THEM "CRAZY" AND WE HAVE TO MAKE SURE THAT WE DO NOT EVER LEAVE THE VEHICLE WITHOUT THE KEYS IN HAND. I AM RETIRED AND MY WIFE AND I BABY SIT SOME OF OUR GRANDCHILDREN, WE PRAY THAT WE DON'T FORGET ABOUT THEM "CRAZY" DOOR LOCKS WHILE TRANSPORTING THE GRAND KIDS. I MENTIONED THE PROBLEM TO A LOCAL SERVICE REP. AND HE WAS WELL AWARE OF THE PROBLEM WITH THE QUEST VAN POWER DOOR LOCKS. HE INDICATED THAT THEY HAD BEEN UNABLE TO FIX THE PROBLEM EVEN AFTER REPLACING ALL THE POWER DOOR LOCKS. THIS LEFT ME WITH THE FEELING THAT A ROOT CAUSE HAD NOT BEEN FOUND AND PERHAPS I WOULD BE NOTIFIED IN THE NEAR FUTURE OF A "RECALL" OR SERVICE BULLETIN TO HELP WITH MY "CRAZY" POWER DOOR LOCKS. AFTER JUST SEEING THE CBS REPORT TONIGHT, IT IS APPARENT THAT MANY OTHER HAVE THIS SAME PROBLEM, BUT HAVE NOT LET NHTSA KNOW. I JUST SPENT OVER $500 TO FIX THE AIR BAG LIGHT FROM COMING ON, TO REPLACE THE CONTROL MODULE, NOW I AM WONDERING IF THE POWER DOOR LOCKS PROBLEM MAY BE ANOTHER BAD CONTROL MODULE. CONTROL MODULES THAT INVOLVE SAFETY ISSUES SHOULD BE VERY RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751110August 25, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THIS VEHICLE'S DOORS WILL LOCK RANDOMLY FOR NO KNOWN REASON. IT HAPPENS WHETHER RUNNING OR NOT AND IS COMPLETELY AT RANDOM. IT PRESENTS THE POSSIBLITY OF A SMALL CHILD BEING LOCKED IN THE VEHICLE AND IF THE KEYS ARE ALSO IN THE VEHICLE THE CHILD COULD BE TRAPPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893909August 9, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHEN STARTING VEHICLE BATTERY BLEW UP. CONSUMER REPLACED BATTERY, BUT VEHICLE WAS NOT TAKEN TO DEALER OR MECHANIC TO DETERMINE CAUSE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893910August 9, 2001
VEHICLE SPEED CONTROL
WHEN OUTSIDE TEMPERATURE IS OVER 90 DEGREES AND VEHICLE HAS BEEN SITTING IN SUN, VEHICLE WILL ALLOW GAS TO GET TO ENGINE ERRATICALLY AND ENGINE CHECK LIGHT WILL COME ON, RESULTING IN UNPREDICTABLE DECELERATION. CONSUMER HAS TAKEN VEHICE TO DEALER ON NUMEROUS OCCASIONS, BUT WAS NOT ABLE TO DIAGNOSE THE DEFECT. CONSUMER TOOK VEHICLE TO ANOTHER DEALER WHO REPLACED THROTTLE SYSTEM SENSOR SWITCH WHICH DID NOT CORRECTED THE DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749594August 1, 2001
STRUCTURE:BODY:DOOR
THE POWER DOOR LOCKS CONTINUALLY LOCK BY THEMSELVES. ONCE, LOCKING MY 2 YEAR OLD DAUGHTER IN THE VAN WITHOUT IT RUNNING. WE LIVE IN TEXAS, AND IT MAKES ME SICK TO THINK WHAT WOULD HAVE HAPPENED IF I HAD NOT HAD AN EXTRA SET OF KEYS. I KNOW FROM A CBS NEWS REPORT THAT MY VAN IS NOT THE ONLY ONE LIKE WE THOUGHT THAT THIS IS HAPPENING TO. IS IT GOING TO TAKE A CHILD'S DEATH FOR A RECALL TO BE ISSUED? NISSAN TOLD ME TO HAVE IT FIXED MYSELF. I CANNOT AFFORD TO DO THAT. IT HAPPENS TOO MANY TIMES TO COUNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893150July 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, PARKING BRAKE:CONVENTIONAL
BRAKES FAILED, AND BRAKE PEDAL WENT DOWN TO THE FLOOR. ALSO, EMERGENGY BRAKE WOULD NOT STOP VEHICLE. VEHICLE ROLLED INTO LAKE AND SUNK. HAD NOT CONTACTED DEALER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747407June 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICAL HAS FAILED ON ME FOUR TIMES SINCE I PURCHASED IT USED IN EARLY 2000, WHILE OPERATING UNDER HEAVY STRAIN AT HIGHER ELEVATIONS, THE ENGINE QUITS DEAD WITH NO NOTICE OF THE ON COMING FAILURE, I HAVE HAD IT INTO A DEALER TWICE FOR THE SAME PROBLEM AND THEY CAN NOT DIAGNOSE THE PROBLEM.IT IS DANGEROUS AND POSSIBLE A DEADLY SITUATION FOR ME AND MY FAMILY. I HAVE HAD THE FUEL PRESSURE REGULATOR CHECKED AND CHECKS OK. I WOULD NOT NOR WILL NOT SELL THIS CAR TO ANYONE UNDER IT'S CURRENT CONDITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747415June 26, 2001
STRUCTURE:BODY:DOOR
DOORS WILL LOCK ON THEIR OWN WITHOUT WARNING INCLUDING WHEN ENGINE IS RUNNING AND NO DRIVER AND/OR PASSENGERS ARE INSIDE. DEALER HAS REPLACED PARTS, BUT PROBLEM STILL EXISTS AND SEEMS TO BE GETTING WORSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747383June 25, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DEALERSHIP FIXED LOCK PROBLEM, BUT THEN REFUSED TO FIX ALARM PROBLEM AFTER CAR WAS PAID FOR. THEY TOLD ME IT WASN'T THEIR PROBLEM, AND THAT IT WOULD COST ME ABOUT $500.00 TO FIX IT. I COULDN'T AFFORD TO GET IT FIXED RIGHT. CAN YOU HELP ME WITH THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746441June 5, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
NOTICED GAS SMELL INSIDE AND AROUND VEHICLE FOR SOME TIME EVEN AFTER THE RECALL FIX WAS DONE. ON DATE OF FAILURE, VEHICLE WAS HARD TO START AND ENGINE RAN POORLY WITH VISIBLE SMOKE FROM THE EXHAUST. GAS FUMES WERE EXTREMELY STRONG AND GAS WAS VISIBLE ON INJECTOR AND ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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