Nissan Quest Complaints (2004)

445 consumer complaints on file.

#10078842June 26, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
(1) EVER SINCE BUYING THE VEHICLE ON MAY 1 2004, THE A/C SYSTEM ON THIS VEHICLE HAS BEEN PERFORMING POORLY. (2) ON A 100 TO 110 DEGREE DAY IN PHOENIX ARIZONA, THE A/C AT BEST CAN BLOW 60 TO 70 DEGREES OUT OF THE FRONT VENTS EVEN WHEN THE VEHICLE HAS BEEN DRIVEN FOR 1 HOUR. MY OTHER 2 VEHICLES AND MY FRIEND'S 2004 HONDA ODYSSEY ALL BLOW 40 DEGREES OUT OF THEIR FRONT VENTS. THE QUEST A/C SYSTEM IS UNACCEPTABLE ESPECIALLY WITH 6 MONTH TWINS IN THE VEHICLE SWEATING. THESE READINGS WERE MEASURED WITH A THERMOMETER. (3) THE QUEST HAS BEEN AT THE DEALERSHIP 4 TIMES. THE FIRST TIME THEY FOUND THE FREON LEVEL WAS UNDERCHARGED. THEY RECHARGED THE FREON AND CHECK FOR LEAKS IN WHICH NONE WERE FOUND. 2ND AND 3RD TIME, THE DEALERSHIP SAID THEY CANNOT DO ANYTHING SINCE THE A/C SYSTEM WAS OPERATING WITHIN THEIR SPECIFICATIONS. AT 104 DEGREES, THE A/C SYSTEM CAN BLOW 72 TO 78 DEGREES AND STILL BE WITHIN SPECIFICATIONS. THE SPECIFICATION RANGE IS UNACCEPTABLE WHERE OTHER VEHICLES CAN EASILY PERFORM BETTER. THIS IS BECOMING A SAFETY ISSUE LIVING IN A HOT CLIMATE. I BOUGHT THIS VEHICLE WITH MY TWINS IN MIND. IF WE KNEW THE A/C SYSTEM WAS GOING TO PERFORM POORLY THEN WE WOULD HAVE NOT PURCHASE THIS VEHICLE. 4TH TIME:AFTER CALLING 1800NISSAN1, WE TOOK THE QUEST TO ANOTHER DEALERSHIP FOR A SECOND OPINION. THEY CONSULTED WITH NISSAN ASSIST AND LOWER THE FREON PRESSURE. THIS DID NOT HELP. CALLED 1800NISSAN1 AGAIN AND THEY SAID THEY CANNOT DO ANYTHING ELSE. I'M AT THE END OF MY ROPE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073733June 22, 2004
STRUCTURE:BODY:DOOR
DRIVER AND PASSENGER SIDE DOORS WOULD UNEXPECTEDLY OPEN AND CLOSE ON THEIR OWN WHILE THE CONSUMER WAS DRIVING. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE PASSENGER SIDE SLIDING DOORS DID NOT REVERSE IN DIRECTION WHEN AN OBJECT WAS ENCOUNTERED UNTIL THAT OBJECT WAS PUSHED TO 4-6 INCHES OF THE DOOR FRAME. (THE BUTTON SWITCH CAUSED THE DOOR TO CLOSE ON PEOPLE) THE CONSUMER WAS TOLD THAT THE DOOR WAS WORKING AS DESIGNED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078497June 20, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING DOES NOT FEEL LIKE IT IS BLOWING AS COOL AS IT SHOULD. ALSO, HOT AIR COMING FROM FLOOR VENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078387June 17, 2004
STRUCTURE
VEHICLE PURCAHSED 3/23/04. DISCOVERED LEAKS BEGINNING 4/11/04. VEHICLE HAS SINCE LEAKED ON FOUR SEPARATE OCCASSIONS. REQUESTED INFORMATION IS AS FOLLOWS: (1) NORMAL DRIVING, (2) FOUR SEPARATE LEAKS WITH EXTENSIVE WATER ENTRY INTO THE VEHICLE, (3) FIRST LEAK DEALERSHIP RESEALED DRIVER'S SIDE SKY-VIEW WINDOW (WINDOW IN ROOF ABOVE 2ND AND 3RD ROW SEATS), SECOND TIME THEY REPLACED THE WINDOW, THIRD TIME THE RESEALED THE LUGGAGE RACK ROOF MOUNTS AND FOURTH TIME THEY RESEALED THE REAR SIDE WINDOW ON THE DRIVER'S SIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075407June 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER VEHICLE IS STARTED AND PLACED INTO GEAR, DRIVE OR REVERSE, THE VEHICLE BARELY MOVES. THE ENGINE REVS NORMALLY BUT THE TRANSMISSION DOES NOT RESPOND. THE ONLY WAY TO REMEDY THE ISSUE IS TO TURN THE VEHICLE OFF AND RESTART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073718June 14, 2004
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. WITHIN SECONDS OF PARKING THE VEHICLE A FIRE OCCURRED. THE VEHICLE DISPLAYED A DANGEROUSLY SLOW ACCELERATION AS IF THE TRANSMISSION WAS IN THE WRONG GEAR WHEN TRYING TO ACCELERATE THE VEHICLE. THERE WAS ALSO POOR FUEL ECONOMY (11.6 TO 12.1 MPG INSTEAD OF THE NORMAL 19-26 MPG). ALSO, WITHIN THE FIRST FEW WEEKS OF OWNERSHIP, THE POWER SLIDING DOOR ON THE RIGHT SIDE OPENED INDEPENDENTLY ON TWO OCCASIONS AND FAILED TO OPEN OR CLOSE ON SEVERAL OCCASIONS, THERE WERE PROBLEMS WITH THE CONTROL BUTTONS, THE RADIO TEXT DISPLAY ON THE DASH READ MALFUNCTION MULTIPLE TIMES AND SOMETIMES IT OCCURED WHEN THE ENGINE WAS STARTED. *AK *SC THERE WAS A PROBLEM WITH THE CATALYTIC CONVERTER. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10071494June 4, 2004
STRUCTURE
CONSUMER PURCHASED VEHICLE IN DECEMBER 2003, AND SOON AFTER, IT BEGAN TO RATTLE BEHIND THE DRIVER'S SIDE DOOR. CONSUMER NOTIFIED THE DEALER AND THEY FOUND NOTHING. THEN,CONSUMER CONTACTED A SECOND DEALER ,WHO ADJUSTED THE HINGE BECAUSE IT WAS LOOSE. VEHICLE RODE QUIETLY FOR ABOUT 3-4 WEEKS, THE IT STARTED TO RATTLE AGAIN. CONSUMER CALLED THE MANUFACTURER, AND WAS TOLD THAT A TECHNICAL SERVICE BULLETIN WAS ISSUED ON THIS PROBLEM, AND THAT HE SHOULD TAKE VEHICLE BACK TO THE DEALER. CONSUMER CALLED THE DEALER, AND DEALER MADE AN APPOINTMENT FOR THE FOLLOWING DAY TO HAVE VEHICLE INSPECTED. CONSUMER SAW MANY SIMILAR COMPLAINTS ON THE WEBSITE.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074738June 3, 2004
TIRES, STRUCTURE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A NEWLY PURCHASED 2004 NISSAN QUEST WITH CURRENT MILEAGE OF AROUND 4,800 MILES WHEN INCIDENT HAPPENED. WHILE DRIVING ON HIGHWAY, THE DRIVER SIDE REAR TIRE SUDDENLY BENT AND SMOKE CAME OUT. VAN WAS THEN TOWED BACK TO DEALERSHIP AND FOUND THAT THE CROSS MEMBER WAS BROKEN OFF. DEALERSHIP DENIED WARRANTY COVERAGE BECAUSE SERVICE MANAGER THOUGHT THAT SUCH DAMAGE MAY HAVE BEEN CAUSED BY A COLLISION, BECAUSE HE SAW A FEW LIGHT SCRATCHES AND A SMALLER THAN 2CM MARK ON THE RIM. I AM SURE THAT THE VAN WAS NOT HIT BY ANYTHING WHEN THE TIRE WAS BENT. THE SCRATCHES AND LITTLE MARK COULD BE CAUSED BY PULLING OVER TO SHOULDER WITH A BENT TIRE. I POINTED TO THE SERVICE MANAGER THAT THE JOINT OF THE BROKEN CROSS MEMBER WAS FULL OF RUST, A SIGN OF INCOMPLETE SEALED OVER A PERIOD OF TIME, OBVIOUSLY NOT A NEW DAMAGE CAUSED BY AN ACCIDENT. EVEN TRIED CONTACTING MANUFACTURER MANY TIMES, BUT NO SOLUTION WAS MADE BECAUSE MANUFACTURER MAKES DECISION BASED ON DEALERSHIP STATEMENT. ALSO, SQUEAKING NOISE HAS BEEN COMING OUT FROM REAR SLIDING DOORS, DEALERSHIPS STATED THAT THEY REMOVED DOORS BUT NO FINDING AND PROBLEMS STILL EXIST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073006May 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CAR WAS STARTED AND BACKED INTO STREET, UPON SHIFTING TO DRIVE, THE CAR WOULDL NOT ACCELERATE. FEELS LIKE THE TRANSMISSION IS STUCK IN THIRD GEAR. VERY DIFFICULT TO GET THE CAR TO MOVE OUT OF TRAFFIC. CAR WAS THEN PARKED. UPON SHUTDOWN AND RESTART, TRANSMISSION FUNCTIONED NORMALLY. TAKEN TO THE DEALER ON MAY 12, WITH COPIES OF MESSAGES FROM EDMUNDS.COM FROM OTHER OWNERS WITH THE SAME PROBLEM AND SUGGESTION TO REPLACE TCM. BECAUSE DEALER COULD NOT DUPLICATE THE PROBLEM THEY WILL NOT REPLACE ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067520May 20, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPER FLUID SPRAYED TOO LOW, CAUSING IMPAIRED VISION. THE CAUSE HAS NOT YET TO BEEN DETERMINED. *AK THE DEALER TRIED TO CORRECT THE PROBLEM BY REPLACING THE NOZZLES BUT THAT DID NOT CORRECT THE PROBLEM. THE PART HAS BEEN REPLACED TWICE. THE CONSUMER BELIEVES THE NOZZLE NEEDS TO BE REDESIGNED. THE STORAGE LID WARPED AND AS A RESULT THE LID IS NOT FLUSH WITH THE DASH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072833May 18, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM. DROVE HOME AFTERWORK LET VEHICLE SIT FOR NO MORE THAN 15 MINS. PROCEEDED TO DRIVE VEHICLE OUT OF DRIVE WAY AT WHICH TIME I HAD NOTICED NO POWER ENGINE VERY SLUGGISH. IF IT WERE A STANDARD STICK SHIFT VEHICLE IT SEEMED AS IT WAS STARTING IN 3RD OR 4TH GEAR. I CONTINUED TO DRIVE THE VEHICLE, PROCEEDED UP A SLIGHT INCLINE OF WHICH I NEEDED TO FLOOR THE GAS PEDAL. MY CAR HAS NOW BEEN AT TONY NISSAN DEALERSHIP SINCE MAY 6, 2004. THEY HAVE ACKNOWLEDGED THAT THERE ARE OTHER VEHICLES WITH THE SAME REPORTED PROBLEM, HOWEVER THEY ARE UNABLE TO DUPLICATE THE PROBLEM. THEY HAVE BEEN IN CONTACT WITH NISSAN TECH LINE, PER NISSAN TECH LINE UNTIL THE DEALERSHIP CAN "DUPLICATE" THE PROBLEM THERE IS NOTHING THAT CAN BE DONE. PER TONY NISSAN GM HIS SERVICE DEPARTMENT HAS CHECKED EVERYTHING POSSIBLE THEY DON'T SEE ANY PROBLEM WITH THE VEHICLE THAT IT IS "OKAY TO DRIVE". I ACKNOWLEDGED, I'D PICK UP MY VEHICLE IF HE'S SAYING IT SAFE TO DRIVE, HOWEVER IF SOMETHING HAPPENS TO MYSELF OR FAMILY,I WILL HOLD TONY NISSAN AND THE GM LIABLE DUE TO THE FACT IT'S A REPORTED PROBLEM BUT, THEY CAN'T DUPLICATE IT. AS I SPOKE TO THE GM, I READ TO HIM 9 COMPLAINTS LISTED ON THIS WEBSITE REGARDING THIS TRANSMISSION ISSUE. MY COMPLAINT SHOULD MAKE 10, NOT TO MENTION THE OTHER VEHICLES HERE ON THE ISLAND OF OAHU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072591May 14, 2004
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
2004 NISSON QUEST, HOOD PROP ROD DESIGN FLAW. IF WIND CATCHES HOOD, PROP ROD FALLS OUT, DROPPING HOOD ON PERSON LOOKING AT ENGINE. I REPORTED IT TO NISSAN DEALER, SERVICE MANAGER SAID HE CAN NOT DO ANYTHING ABOUT IT, THAT'S JUST THE WAY THEY ARE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068237May 3, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
POWER SIDE DOORS WILL NOT STOP FORWARD MOTION UNLESS OBJECT IS WITHIN A VERY SMALL SAFETY ZONE APPROXIMATELY IN THE MIDDLE OF THE DOOR. ALSO, GREAT FORCE IS REQUIRED TO STOP FORWARD MOTION (ADULT MALE, BOTH HANDS PULLING HARD). FINALLY, WITH CHILD LOCK 'ON', POWER BUTTON BY DOOR WILL STILL ALLOW CHILD TO CLOSE THE DOOR FROM INSIDE AND CRUSH WHATEVER HE STICKS OUT. NISSAN MECHANIC ASSURED ME THIS IS BY DESIGN AND CANNOT BE CHANGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068143May 1, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WE PURCHASE A 2004 NISSAN QUEST MINIVAN APPROXIMATELY 3 MONTHS AGO. THE VAN HAS HAD DOOR RATTLE PROBLEMS FROM DAY ONE. THE REAR DOOR RATTLED AND THE DEALER HAS REPLACED A HINGE THAT SEEMS TO HAVE FIXED THAT. BOTH SLIDING DOOR RATTLE LIKE A BUCKET OF BOLTS. THE CAR HAS BEEN TAKEN TO SERVICE NOW 3 TIMES FOR THIS. WE WERE FINALLY TOLD THAT THIS WAS A KNOWN ISSUE WITH THE LATCHES, BUT THERE WAS NO FIX FROM NISSAN FOR THIS. A $38,000 VEHINCLE THAT RATTLES DOWN THE ROAD DUE TO POOR QUALITY WITH NO FIX KNOWN IS UNACCEPTABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067977April 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
QUEST SL 2004 HAS FAILED TO ACCELERATE FROM A STOPPED POSITION TWICE; ONCE 2 WEEKS AFTER BUYING, AND THE SECOND ABOUT 4 WEEKS AFTER; DEALER NOT ABLE TO REPLICATE PROBLEM. WHEN THE GAS PEDAL IS DEPRESSED THE VAN DOES NOT ACCELERATE, JUST MOVES VERY VERY SLOWLY, AS IF IT WAS IN A HIGHER GEAR. WHEN CAR IS STOPPED AND TURNED OFF, THE PROBLEM GOES AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064517April 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
HAD AN EPISODE WHERE THE AUTOMATIC TRANSMISSION WOULDN'T GO INTO THE RIGHT GEAR. WHEN ACCELERATING FROM A STOP, THE ENGINE RACED AND TOOK ALOT OF POWER TO START ROLLING. AT HIGHWAY SPEEDS, THE CAR ACTED NORMALLY, BUT IN SLOWER SPEEDS, THE ENGINE MISBEHAVED AGAIN. THE PROBLEM RESOLVED WHEN THE CAR WAS TURNED OFF AND ON AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053694April 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION OPERATED POORLY. WHEN PULLING OUT FROM A COMPLETE STOP, THE VEHICLE ACCELERATED TO 25 MPH WITHIN 225 FEET WITHOUT PRESSING ON GAS PEDAL. THE DRIVER HAD TO PRESS THE BRAKE PEDAL REALLY HARD TO SLOW DOWN. *AK THIS OCCURRED ON DOWNHILL SLOPES AND WAS AN ONGOING PROBLEM. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064299March 31, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 NISSAN QUEST WOULD NOT SHIFT OUT OF 3RD GEAR EVEN FROM DEAD STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063252March 16, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DURING COLD WEATHER IT WOULD BE HARD FOR THE CONSUMER TO CLOSE THE REAR PASSENGER DOOR. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062118March 13, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
POWER SLIDING DOORS RATTLE SEVERLY AND DO NOT CLOSE PROPERLY. SOMETIMES THE LATCH IN THE DOOR STICKS IN THE CLOSED POSITION AND WILL NOT ALLOW THE DOOR TO CLOSE AND LATCH. BACK HATCH OPENS ON ITS OWN. THIS HAS HAPPENED 4 TIMES, ONCE AS WE WERE BACKING OUT OF THE GARAGE AND IT RIPPED OFF THE COVER OVER THE LICENSE PLATE LIGHTS. SOMETIMES THE IGNITION SWITCH WILL NOT TURN TO THE OFF POSITION. THE KEY WILL NOT COME OUT OF THE IGNITION IF THE SWITCH IS NOT IN THE OFF POSITION. THE VEHICLE HAS BEEN IN FOR SERVICE FOR THESE ISSUES 3 TIMES WITH NO SUCCESS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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