Nissan Quest Complaints (2012)

93 consumer complaints on file.

#11387302January 9, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE LCD SCREEN ON THE DASH DOOR KEEPS ACTING CRAZY LIKE SCRAMBLING AND IT HAS NOW JUST GONE COMPLETELY BLACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386890January 7, 2021
POWER TRAIN
WE WERE DRIVING ON THE HIGHWAY AND THE TRANSMISSION FELT LIKE THE VAN WAS JERKING EVERY TIME THE GAS WAS PRESSED. THIS WAS EVEN HAPPENING THE DAY PRIOR WHEN DRIVING ON THE HIGHWAY. AT ONE POINT THE RPM WOULD GO START GOING HIGH WHEN THE GAS WAS BARELY BEING PRESSED. WE DECIDED TO GET OFF AT THE NEXT EXIT. WE WERE AT A STOPLIGHT AND THE VAN JUST SUDDENLY STOPPED GIVING ANY POWER WHEN PRESSING ON THE GAS. THERE WERE NO LIGHT INDICATORS ON THE DASHBOARD TO ALERT OF ANYTHING WRONG WITH THE VAN. THE RPM WOULD NOT REV UP EVEN WITH THE GAS PEDAL FLOORED. WE TURNED THE VAN OFF AND ON TO SEE IF THAT WAS THE ISSUE. THE SAME THING HAPPENED AND THERE WAS STILL NO POWER PUSHING THE GAS PEDAL. THE VAN HAD TO ROLL UNTIL WE WERE ABLE TO PARK SAFELY AT A GAS STATION. WE LET THE VAN SIT FOR OVER 30 MINUTES JUST IN CASE TO SEE IF IT WAS AN OVERHEATING ISSUE. THERE WAS A JIFFY LUBE NEARBY AND WE ASKED A MECHANIC WHAT THE ISSUE WOULD BE. THEY SAID THAT NISSAN HAD A CVT TRANSMISSION WHICH HAS BEEN KNOWN TO HAVE PROBLEMS LIKE LOSS OF POWER, TRANSMISSION JERKING, ETC. EVENTUALLY WE HAD TO GET THE VAN TOWED BECAUSE THE TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377477December 2, 2020
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
I WAS SOLD A DECEPTIVE VAN AT THE END SEPT 2020, I DID A TEST DRIVE WITH THE SALESMAN, POINTED OUT SEVERAL ISSUES WITH THE VAN LIKE CHECK ENGINE LIGHT ON, TRACTION LIGHT ON, AIR BAG LIGHT ON, REMOTE MISSING TO CONTROL TV, THE SALESMAN TOLD ME NOT TO WORRY ABOUT ALL THE LIGHTS THAT'S ON HE WILL GET THAT FIX AT A LATER DATE AND TO BUY THE TV REMOTE AND A DEDUCTION WILL BE APPLIED TO MY CONTRACT. I WAS FINE WITH THAT, BUT THAT HASN'T BEEN THE CASE. I ADMITTEDLY START TO FIND OTHER ISSUE WITH THE VAN THE MORE I DROVE IT LIKE THE REAR WIPER MOTOR IS NOT WORKING, THE COMPLETE STEERING WHEEL IS NOT WORKING SO THE HORN, CRUISE CONTROL, BLUETOOTH SETTINGS, RADIO VOLUME BUTTON. I HAVE MADE THE SALESMAN A WHERE OF THIS BUT HIS WHOLE TONE CHANGED. I WAS TOLD TO GET WHATEVER ISSUES FIXED MYSELF AND MAYBE A DEDUCTION WOULD BE APPLIED TO MY BALANCE, ONCE AGAIN I SAID BUT THAT'S NOT WHAT WE AGREE ON. SO NOW ITS TIME FOR MY TEMPORARY TAG TO EXPIRE, WAS ISSUED A NEW ONE 3 TIMES BUT HAD TO TAKE IT TO A SHOP TO LET THEM MANIPULATE THE SYSTEM BECAUSE THE VAN WILL NOT PASS MARTA/EMISSION TO GET REGISTER FOR REAL LICENSE PLATE WITH THE CHECK ENGINE LIGHT ON. THE VAN IS MISSING THE CADILLAC CONVERTER AND THE SALESMAN WILL NOT PUT ONE ON SAID YOU DO NOT REALLY NEED IT ON THE VAN. AT THIS POINT HE SAID IN A CONVERSATION WITH ME THAT A PREVIOUS OWNER HAD THE VAN FOR ABOUT A MONTH AND RETURNED IT FOR ISSUES, BUT WHEN I SAID I'M NOT SATISFIED WITH THE VAN AND WANT TO RETURN AS WELL, IT WAS PASS 2 MONTHS NOW AND AS LONG AS THE VAN GETS ME TO POINT A TO POINT B THAT'S ALL THAT MATTERS! ONCE AGAIN THE MORE I DRIVE THE VAN I'M FINDING ISSUES SO NOW THE BUTTON ON THE RADIO GET STUCK WHEN PUSHED IN, CONTROLLING THE HEAT AND AIR IT HAS A MIND OF ITS OWN, SO WHEN I TURN ON THE HEAT, THE AC BUTTON WILL NOT TURN OFF, ALSO THE AUTOMATIC WINDOW BUTTONS DON'T WORK PROPERLY. THIS VAN IS UNSAFE TO DRIVE PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372490October 31, 2020
STRUCTURE:BODY
AUTOMATIC REAR DOORS CANNOT BE STOPPED FROM CLOSING ONCE ACTIVATED AND A PERSON CAN GET CRUSHED IN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365118October 19, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CHECKED THE OIL LEVEL AND DISCOVERED THAT THERE WAS NO OIL IN ENGINE. THE CONTACT TOOK THE VEHICLE TO NISSAN WORLD OF RED BANK (NEWMAN SPRINGS RD E, RED BANK, NJ 07701) WHERE THE VEHICLE WAS SERVICED FOR AN UNKNOWN FAILURE AND WAS RETURNED TO THE CONTACT. A YEAR LATER, THE CONTACT STATED THAT THE SAME FAILURE REOCCURRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS NOT YET DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364342October 14, 2020
POWER TRAIN
AT 119,000 MILES THE VEHICLE EXPERIENCED A COMPLETE TRANSMISSION FAILURE WHILE DRIVING. THE VEHICLE WOULDN'T GET OUT OF 1ST GEAR, MAKING ACCELERATION FROM A DEAD STOP NEARLY IMPOSSIBLE. SEVERAL CALLS TO MY NISSAN DEALERSHIP AND TO NISSAN CORPORATION RESULTED IN "I'M SORRY BUT WE CAN'T DO ANYTHING FOR YOU BUT OFFER A COMPLETE REPLACEMENT OF YOUR TRANSMISSION AT AT COST OVER $5000". THE VEHICLE IS ONLY 19K MILES OUT OF THE EXTENDED WARRANTY THAT I PURCHASED FROM NISSAN, BUT THEY ARE CLAIMING THEY DON'T LOOK AT THAT, THEY LOOK AT THE ORIGINAL MANUFACTURE WARRANTY. NISSAN IS AWARE OF ISSUES WITH THE CVT TRANSMISSION THEY HAVE PUT IN THEIR CARS BUT REFUSE TO FIX THE ISSUES OR WORK WITH CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354413September 11, 2020
ENGINE
TL* THE CONTACT OWNED A 2012 NISSAN QUEST. THE CONTACT STATED WHILE HIS SON WAS DRIVING AT APPROXIMATELY 65 MPH, AN EXPLOSION WAS HEARD IN THE ENGINE COMPARTMENT AND BLACK SMOKE WAS SEEN COMING FROM THE REAR OF THE VEHICLE. THE DRIVER STOPPED ON THE SIDE OF THE HIGHWAY AND THE FAMILY EXITED SAFELY HOWEVER SMOKE FILLED THE INSIDE OF THE VEHICLE IMMEDIATELY WHEN THE DOORS WERE OPENED. THE CONTACT STATED THAT THE FAMILY MEMBERS NOTICED THAT THE ENGINE COMPARTMENT WAS ON FIRE AS FLAMES WERE EXITING THE FRONT OF THE VEHICLE. THE SHERIFF ATTEMPTED TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER HOWEVER WAS UNABLE TO. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT STATED MORE THAN HALF OF THE VEHICLE WAS ON FIRE. THE CONTACT WAS UNAWARE IF A FIRE OR POLICE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE INSURANCE COMPANY WAS NOTIFIED AND WAS AWAITING TO INSPECT THE VEHICLE. THE DEALER TROPHY NISSAN ( 5031 N GALLOWAY AVE, MESQUITE, TX 75150) WAS MADE AWARE OF THE FAILURE HOWEVER, THE OFFERED NO ASSISTANCE. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER BUT WAS TRANSFERRED TO ROADSIDE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *LN*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11353955September 9, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING 75 MPH, WHEN HE HEARD AN ABNORMAL NOISE AND STATED HE SAW SMOKE EXITING THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARKED ON THE SIDE OF THE ROAD AND EXITED SAFETY THE VEHICLE WITH HIS FAMILY. THE CONTACT STATED HE SAW FIRE EXITING THE FRONT PASSENGER SIDE WHEEL. THE CONTACT STATED THE POLICE WAS ON THE LOCATION AND CALLED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISHED THE FIRE. THE CONTACT STATED HE WAS UNAWARE IF THERE WAS A POLICE OR FIRE REPORT COMPLETED. THE CONTACT STATED NO ONE WAS INJURED OR SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVE. THE VEHICLE WAS TOWED TO RECORD SERVICED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,632.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11288100December 10, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 50 MPH AND SLOWING DOWN IN TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT HESITATED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V076000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270562October 23, 2019
ENGINE
ENGINE NOISE WHEN IS COLD , SOMETIMES IS LOOSING POWER , WHEN YOU STEPON GAS PEDAL CAR IS NOT MOVING , STOP SIGN AND TRAFIC LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257343September 23, 2019
POWER TRAIN
COMPLETE TRANSMISSION FAILURE RIGHT AFTER PASSING THE 60,000 MILE WARRANTY. THE VEHICLE JERKED AND THE CHECK ENGINE LIGHT CAME ONE. THE NISSAN DEALER STATED THAT THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. IT CAN'T BE REBUILT. THIS APPEARS TO BE A KNOWN PROBLEM ACROSS OTHER 2012 NISSAN QUESTS. OTHER CUSTOMERS HAVE COMPLAINED ABOUT THIS AS WELL. HTTP://WWW.LEMONLAWCASE.COM/PROBLEM-VEHICLES/NISSAN-CVT-PROBLEMS/ NISSAN SHOULD EXTEND THE WARRANTY FOR THE TRANSMISSION TO 100K MILES FOR ALL 2012 NISSAN QUESTS. HTTPS://WWW.CARCOMPLAINTS.COM/NISSAN/QUEST/2012/TRANSMISSION/TRANSMISSION_FAILURE.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257522September 23, 2019
POWER TRAIN
THE VEHICLE STALLS DUE TO TRANSMISSION. CVT FAILED WHEN THE VEHICLE HAS SOME 93,000 MILES. VEHICLE STALLED IN THE MIDDLE OF THE FREEWAY AND DID NOT MOVE. WE HAD TO TOW IT HOME. THIS SEEMS TO BE A WIDESPREAD PROBLEM WITH THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233350July 19, 2019
SEATS
HELLO, MY NAME IS [XXX] . I BOUGHT A NISSAN QUEST 2012, AND I'VE HAD IT FOR ABOUT 2 OR 3 YEARS. WHEN I BOUGHT IT, THE SEATS WERE GOOD. OVERTIME, THE SEATS HAVE BECOME WORN OUT. THE HANDLE TO REST YOUR HAND HAS A RIP IN HALF. THE SEAT (DRIVER'S) IS ALSO BEING WORN. I'M NOT SURE IF THE LEATHER IS BAD QUALITY BECAUSE IT'S ONLY BEEN ABOUT 7 YEARS OF USE AND THE LEATHER IS BEING WORN OUT. ADDITIONALLY, THE BACK SEATS ARE IN GOOD CONDITION UNLIKE THE PASSENGER SEAT, WHICH IS BEGINNING TO MIRROR WHAT THE DRIVER'S LOOKS LIKE. I ONLY MENTION THIS BECAUSE I OWN OTHER CARS THAT ARE OLDER, AND I'VE HAD FOR A WHILE AND THE LEATHER ISN'T A PROBLEM. I WANTED TO KNOW IF THIS WAS A RECALL. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204735April 30, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT STRUCK A UTILITY VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS UNINJURED AND DROVE HERSELF TO THE HOSPITAL FOR EXAMINATION. THE VEHICLE WAS TOWED TO AN IMPOUND FACILITY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11197266April 18, 2019
FUEL/PROPULSION SYSTEM
SE ME PRENDI UNA. SEAL EN LA PANTALLA. LO LLEVE MECNICO. U ME APARECE EL CODIGO PO101 Y AL LEERLO DICE. PROBLEMAS. DE LA CONDUCION GASOLINA AL MOTOR. MALO EL FLUJO GASOLINA TENGO TEMOR. PUES. ANDO CON 3 NIAS. QUE SE. VAYA. A PARAR MI CARRO Y UN ACCIDENTE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187317March 17, 2019
UNKNOWN OR OTHER
LOSS OF POWER WHEN DRIVING. ALSO HAPPENS WHEN STOPPED THEN TRY TO GO. RUMBLES LIKE WHEELS CANT CATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181320February 20, 2019
FUEL/PROPULSION SYSTEM
MULTIPLE TIMES GOT INTO THE VEHICLE (NO SPECIFIC TIME THIS WOULD OCCUR) AND ATTEMPTED TO START THE VEHICLE. THE VEHICLE WOULD START AS IT WAS IN THE PARK POSITION. WHEN THE VAN WOULD BE PLACED IN REVERSE IT WOULD ENGAGE AND BACKING UP WOULD OCCUR. ONCE THEN THE VEHICLE WAS PLACED IN DRIVE, THE VEHICLE WOULD THEN SHUTTER AND THEN STALL OUT. THIS DID OCCUR TWICE WHILE DRIVER WAS PULLING OUT, AND THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. AFTER MULTIPLE ATTEMPTS THE VEHICLE WOULD FINALLY START. AFTER THE FIRST TWO TIMES THIS OCCURRED, WE STARTED DOCUMENTING THE AMOUNT OF FUEL IN THE VEHICLE AND EACH TIME THIS OCCURRED IT WAS ON OR BELOW A QUARTER OF A TANK OF GAS. SINCE KEEPING AT LEAST A 1/2 TANK OF FUEL, THE VEHICLE HAS NOT EXHIBITED THIS BEHAVIOR. THE VEHICLE WAS TAKEN TO LOCAL MECHANIC TO BE LOOKED AT. AFTER ASSESSING THE VEHICLE BASED ON OUR DESCRIPTION, THE MECHANIC STATED THAT THE VEHICLE NEEDS TO BE TAKEN TO A NISSAN DEALER DUE TO BEING A TSB OUT ON THIS YEAR AND MODEL OF VEHICLE. PRIOR TO THIS ISSUE, THE VEHICLE WOULD SHUTTER AFTER BEING STOPPED IN DRIVE (STOP SIGN, PULLING OUT MOVING FORWARD, OR ACCELERATING UP A HILL). TESTING WAS DONE, AND CODE P0500 WAS LISTED. WE HAD THE MASS AIR FLOW SENSOR CHANGED, NEW BATTERY, AND UP /LOWER MANIFOLD GASKETS CHANGED, IN ATTEMPT TO FIX THIS ISSUE. AFTER EACH OF THESE SERVICES WERE DONE, THE VEHICLE DID RUN SOMEWHAT BETTER, BUT STILL OCCURS OFF AND ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166371January 10, 2019
STRUCTURE:BODY
DRIVER SIDE DOOR WON'T OPEN, IF IN A EMERGENCY CASE HOW CAN THE DRIVER GET OUT OF THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163697December 27, 2018
POWER TRAIN, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING VARIOUS SPEEDS, THE FUEL TANK GAUGE INDICATED THAT THE TANK WAS EMPTY. THE CONTACT STATED THAT TWO HOURS AFTER FILLING UP THE FUEL TANK, THE TANK WOULD BE EMPTY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO BROWN'S FAIRFAX NISSAN (11010 FAIRFAX BLVD, FAIRFAX, VA 22030, (703)-591-8009) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES PER THE VIN. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133538October 5, 2018
POWER TRAIN
DOESN'T WANT TO SPEED WHEN ACCELERATE, SPECIALLY ON A HILL. NO ELECTRICAL PROBLEMS DETECT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Quest