Nissan Quest Complaints (2004)

445 consumer complaints on file.

#10183565February 26, 2007
LATCHES/LOCKS/LINKAGES, UNKNOWN OR OTHER
THE MODEL OF THE VAN IS A NISSAN QUEST MODEL YEAR 2004. THE ONLY DOOR WITH A KEY LOCK IS THE DRIVER'S SIDE DOOR. WE HAVE A REMOTE LOCK/UNLOCK WHICH WAS PROVIDED WHEN THE CAR WAS NEW. THIS REMOTE IS NOT COVERED BY WARRANTY EVEN THOUGH IF DEFECTIVE WOULD PREVENT SOMEONE FROM ENTERING THE VEHICLE IF THE DRIVER'S SIDE LOCK IS FROZEN, DAMAGED OR INACCESSIBLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181180January 31, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN THE OUTSIDE TEMPERATURE GETS BELOW FREEZING - 25 DEGREES F OR LOWER - AND THE 2004 NISSAN QUEST IS OUTSIDE, THE DOORS (WHEN OPENED) FREEZE IN THE OPEN POSITION. THE LATCH WILL NOT ENGAGE UNTIL IT WARMS UP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179454January 23, 2007
SERVICE BRAKES, HYDRAULIC
THE BRAKES STARTING MAKING A LOUD RUBBING SOUND. THE VEHICLE HAS LESS THAN 35,000 MILES SO I TOOK IT INTO THE DEALERSHIP. THEY SAY ALL THE PADS NEED REPLACED AND A ROTOR NEEDS REPLACED. THIS IS THE THIRD NISSAN BUT FIRST QUEST AND I HAVE PUT OVER 50,000 ON THOSE VEHICLES WITHOUT ISSUES. THEY SAY IT IS NOT COVERED UNDER THE WARRANTY BECAUSE OF NORMAL WEAR BUT I DO NOT BELIEVE THAT THIS QUICKLY CAN BE NORMAL WEAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177863January 5, 2007
TIRES:VALVE
2004 NISSAN QUEST PRESSURE VALVE ON VARIOUS TIRES FAILED/LEAKED. THE LAST 4 TIMES OCCURRED ON THE LEFT FRONT TIRE WHILE DRIVING. NO ACCIDENTS. REPAIRED TWICE BY RESEALING AND TWICE BY REPLACING THE RIM AND VALVE. THE LAST DATES WERE 7/19/2005; 2/28/2006; 3/20/2006; AND 12/14/2006. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177586January 2, 2007
SEATS:FRONT ASSEMBLY:RECLINER
TL* - THE CONTACT STATED THAT ON JUNE 12 2006 WHILE CAR WAS PARKED HE ATTEMPTED TO LOWER THE SEAT INTO THE SEAT WELL, TO DO THAT HE HAD TO PULL THE SEAT BACK FORWARD, AND SECURE IT WITH A STRAP. THE CONTACT STATED THAT THE SEAT WEIGHED APPROXIMATELY 70 LBS. THE CONTACT COULDN'T GET HIS HAND OUT OF THE STRAP, AND IT TOOK HIS HAND DOWN INTO THE WELL, AND THE BACK OF THE SEAT SEVERED THE INDEX FINGER OF HIS RIGHT HAND UP TO THE KNUCKLE. THE CONTACT STATED THAT THE STRAP ON THE BACK SEAT WAS THE ACTUAL PROBLEM. THE STRAP HAD A BIG RED WARNING SIGN ON THE BACK STRAP, AND THAT THE STRAP WAS MADE LONGER EVERY YEAR. THE CONTACT STATED THAT HE HAS ALL INFORMATION PERTAINING TO THIS INCIDENT. HE DID NOT HAVE A POLICE REPORT, BUT HE HAD WITNESSES, MEDICAL REPORTS AND XRAYS. THE CONTACT STATED THAT UNTIL THIS INCIDENT WITH THE STRAP HE WAS HAVING DIFFICULTIES WITH THE VEHICLE. *AK UPDATED 2/9/2007 - THE CONSUMER FOUND OUT THAT THE STRAPS ON THE NEW MODELS ARE LONG AND THERE IS WARNING LABEL ON THE BACK OF THE SEAT, *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10176838December 22, 2006
STRUCTURE:BODY:DOOR
TL* - THE CONTACT STATES THAT HIS SLIDING DOORS WILL NOT CLOSE ON HIS 2004 NISSAN QUEST VAN. THE CONTACTS STATES THAT THIS HAPPENS IN ALL TYPES OF WEATHER CONDITIONS. HE HAS TAKEN THIS VEHICLE INTO THE DEALERSHIP SEVERAL TIMES. TO NO AVAIL THE PROBLEM HAS NOT BEEN CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176223December 15, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. AFTERWARDS, THE ENGINE WOULD NOT RESTART, AND THE VEHICLE WAS TOWED TO THE DEALER. INITIALLY, THE DEALER DETERMINED THE BATTERY NEEDED TO BE REPLACED, BUT THE PROBLEM PERSISTED. THE DEALER LATER DETERMINED THE THROTTLE BODY NEEDED TO BE REPLACED. AFTER THE REPLACEMENT, THE STALLING CONTINUED, AND THE VEHICLE WAS TAKEN TO THE DEALER TO AWAIT INSTALLATION OF A DATA RECORDER TO RECORD ANY TYPE OF FAILURE WITHIN THE VEHICLE. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175646December 9, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
ON THREE INCIDENTS, THE ENGINE WILL REV HOWEVER THE VEHICLE FAILED TO ACCELERATE AS THOUGH IT WAS IN THE WRONG GEAR. IF THE ENGINE IS RESTARTED THEN THE PROBLEM CLEARS ITSELF HOWEVER THAT MAY NOT BE POSSIBLE WHEN DRIVING ON A HIGHWAY. TOOK THE VAN TO THE DEALER WITH SEVERAL COPIES OF COMPLAINTS FILED BY OTHERS, HOWEVER THEY ARE NOT ABLE TO REPLICATE THE PROBLEM THEREFORE NOTHING WAS DONE. NISSAN SHOULD SERIOUSLY LOOK INTO THIS PROBLEM AND NOT ADDRESS THE PROBLEM BECAUSE THEY CANNOT REPLICATE THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175647December 9, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS REPLACED AT 4000 MILES DUE TO STEERING WHEEL SHIMMY WHEN BRAKE IS APPLIED. PROBLEM RESURFACED AT 11000MILES. BROUGHT TO DEALER FOR THE SAME COMPLAINT AT 15000 MILES. THEY FOUND ROTORS RUNOUT FOR BOTH THE FRONT AND REAR TO BE EXCESSIVE. RESURFACED FOUR ROTORS AND CHANGED BRAKE PADS. DEALER DID NOT COVER UNDER WARRANTY CITING THAT IT WAS A WEAR ITEM. IT APPEARS AS THOUGH THE PARTS ARE NOT UP TO SPECIFICATION ESPECIALLY WITH THE FAILURE AT 4000 MILES. NISSAN NEEDS TO ADDRESS THAT PROBLEM. TWO OCCURANCES WITHIN 10000 MILES IS NOT THE NORM. THE ROTOR THICKNESS FOR THE SUBSEQUENT MODEL IS THICKER THAN ONE USED ON THE 04 MODEL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175633December 8, 2006
TIRES
I HAVE 2004 NISSAN QUEST, IT CAME WITH GOODYEAR EAGLE LS2, THE SIZE 225/6516. THERE IS ONLY ONE COMPANY WHICH MAKES THAT TIRE, GOODYEAR. I ROTATED TIRE AS SUGGESTED. THE TIRE TRACTION IS LOWEST ONE CAN GET. AFTER DRIVING 20,000 MILES ON THE TIRE STARTED SHOWING SEVERE WEAR. BUBBLE SHOWING ON THE OUTSIDE WALL. WROTE TO NISSAN 3 TIMES, THEY NEVER BOTHERED ME CONTACT ME BACK, CALLED ONCE AND TOLD ABOUT THE TIRE PROBLEM, THE ANSWER WAS WE CANNOT DO ANYTHING YOU HAVE TO PUT SAME TIME I.E. GOODYEAR 225/6516. AND GOOD YEAR KNOWING THAT THEY ONLY MANUFACTURE THAT SIZE PRICED THAT TIRE IS $150+ EACH, BUT ACTUALLY IT IS WORTH $39.99. THE PROBLEM IS IT IS JUST THE MONOPOLY BETWEEN NISSAN AND GOODYEAR, THEY COULD HAVE CHOSEN DIFFERENT SIZE, WHICH WILL GIVE CONSUMER MORE CHOICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175198December 5, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE AIRBAG WARNING LIGHT REMAINED ILLUMINATED AFTER AN OCCUPANT WHO WEIGHED 115 POUNDS SAT IN THE SEAT. THE FRONT PASSENGER AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH WHEN THE AIR BAG LIGHT WAS ILLUMINATED. ON ANOTHER OCCASION, AN OCCUPANT WHO WEIGHED 150 POUNDS SAT IN THE PASSENGER SEAT, AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC, AND DID NOT PROVIDE ANY ERROR CODES. THE DEALER AND CONTACT ENCOUNTERED A NHTSA RECALL #04V103000, REGARDING THE AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE. THE DEALER DETERMINED THE VEHICLE WAS NOT INVOLVED IN THE RECALL DUE TO THE VIN. ALSO, THE FUEL GAUGE ON THE INSTRUMENT PANEL, DID NOT DISPLAY THE CORRECT AMOUNT OF FUEL IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE FUEL TANK, FUEL PUMP, BUT THE PROBLEM RECURRED. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175210December 5, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH AND WHEN DEPRESSING THE BRAKE PEDAL, A SCRAPING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO REPLACED THE FRONT AND REAR BRAKE PADS AND ROTORS. THE MANUFACTURER EXPRESSED THAT THE BRAKES WERE TOO SMALL FOR THE VEHICLE. UPDATED 2/12/2007 - THE CONSUMER HAD AN 1993 QUEST FOR 11 YEARS. HE EXPLAINED THAT THE 2004'S BRAKES ARE SOFTER THAN THE 1993 MODEL. THE 2004'S BRAKES ARE THE SAME SIZE AS THE 1993 QUEST EVENTHOUGH THE WEIGHT HAS INCREASED BY ALMOST 1000 LBS. THE 2007'S BRAKE SIZE HAS BEEN INCREASED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174230November 25, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I AM VERY UNHAPPY WITH THE 2004 NISSAN QUEST. I HAVE HAD TO BRING IT TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE I BOUGHT IT WITH 12 MILES IN SEPTEMBER 2004. I THOUGHT THAT THE NISSAN NAME WOULD BE AS GOOD AS THE TOYOTAS THAT I HAVE BOUGHT, WHICH HAVE LASTED WITHOUT TRIPS TO THE DEALER EVERY FEW THOUSAND MILES. THIS COMPLAINT IS BASED ON HAVING TO REPLACE THE BRAKES AND ROTOR AT 29,000 MILES; IT WAS JUST THE STRAW THAT BROKE THE CAMEL'S BACK. ONCE I LOOKED INTO THE COMPLAINTS LISTED, I REALIZED THAT THIS COULD BE A DESIGN FLAW. WHEN I INQUIRED OF THE SERVICE MANAGER ABOUT THE BRAKES WEARING SO QUICKLY, HE STATED IT IS A HEAVY VEHICLE AND IT ALL DEPENDS ON HOW YOU DRIVE. HE STATED THAT SOME PEOPLE'S BRAKES ON THIS SAME MAKE AND MODEL WEAR OUT EVEN SOONER, AS IF THIS WAS SOME CONSOLATION TO ME. WELL, I HAVE BEEN DRIVING FOR 19 YEARS, AND I HAVE NEVER HAD A BRAND NEW VEHICLE NOT ONLY WEAR THROUGH BRAKE PADS SO QUICKLY, BUT RIGHT TO THE ROTORS WITHOUT WARNING!! THAT'S WHAT INFURIATES ME THE MOST; ONCE I HEAR A SIGN THAT THE BRAKE PADS ARE THINNING, I GET THE BRAKES REPAIRED IMMEDIATELY BECAUSE I AM AWARE THAT IF THEY ARE WORN TO THE ROTORS, THEN THE REPAIR COSTS THREE TIMES AS MUCH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174163November 24, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VEHICLE ABS LIGHTS, SLIP LIGHT AND VSD LIGHT ACTIVATED AND VEHICLE LOST BRAKING SYSTEM TO MANUAL FROM POWER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173012November 9, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 NISSAN QUEST SE WITH 20,000 MILES FAILED TO MOVE WHEN IN (D) GEAR AND ACCELERATOR APPLIED. WHILE IN A TRAFFIC JAM, THE ENGINE REVVED BUT VEHICLE EXPERIENCED NO FORWARD MOTION AS IF IN NEUTRAL. ABOUT 5 SECONDS LATER THE VEHICLE LURCHED FORWARD, AND WE ALMOST HIT THE VEHICLE AHEAD OF US. MINUTES IN THE SAME TRAFFIC JAM, THE VEHICLE WENT INTO THIS "NEUTRAL" MODE AGAIN. I PUT IT IN PARK AND BACK INTO DRIVE, TO AVOID AN ACCIDENT, AND THE VEHICLE MOVED SLUGGISHLY FORWARD, THEN PROCEEDED NORMALLY. THIS HAPPENED ONCE MORE THAT DAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172303October 31, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
A LOUD TICKING SOUND WHEN STARTING UP COLD FOR ABOUT 5 MINUTES BEFORE IT WARMS UP. WE REPORTED THIS A FEW MONTHS AGO AND WERE TOLD THAT IT WAS THE VARIABLE TIMING CHAIN, THEN WERE TOLD NO IT'S NORMAL, THEN IT'S THE VTC, NO THE ENGINEER SAYS IT'S NORMAL. THEY ARE REFUSING TO REPAIR. IT IS NOT A NORMAL SOUND. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172114October 30, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
I PURCHASED A CERTIFIED PRE-OWED NISSAN QUEST 2004 10/25/06 FROM PORTER NISSAN 600 OGLETOWN ROAD,NEWARK DE. ON 10/26/06 I DROVE THE CAR TO NEW YORK TO SEE MY DAUGHTER AND I BECAME VERY SICK. I HAD HEADACHE, NAUSEA AND FELT ILL WHILE I DROVE THE CAR. I GOT IN THE CAR RETURN BACK TO DELAWARE, THE MORE I DROVE THE CAR THE SICKER I BECAME, HEADACHE ,NAUSEA,DIZZINESS, I HAD TO PULL OVER 3 TIMES PRIOR TO ARRIVING TO DE. I REALIZED THAT THE CAR WAS MAKING ME ILL AND CONTINUE MY JOURNEY TO RETURN THE CAR TO THE DEALER 10/27/06 APPROX 9-10 AM. I ALSO INFORMED THE DEALER THAT THE REAR FLOOR RUGS CONTINUE TO BE WET! THEN I PROCEEDED TO EMERGENCY ROOM FOR TREATMENT. LATER PORTER NISSAN FOUND A CRACK IN EXHAUST SYSTEM AND THE FUMES MADE ME SICK. I COULD HAVE DIED OR HURT SOME ON THE ROAD. I BELIEVE THAT BUYING A CERTIFIED CAR SHOULD PREVENT A CONSUMER FROM BUY A LEMON. I AFRAID TO DRIVE THE CAR AGAIN, MY HEADACHE COME AND GOES. JUST THE THOUGHT OF GETTING THAT CAR MAKE FEEL ILL. PORTER NISSAN IS TRYING TO MAKE ME TAKE THAT CAR BACK. AND I TRULY DON'T FEEL SAFE IN THE CAR. HOW EVER I DO WANT ANOTHER NISSAN QUEST BECAUSE I AM MINI-VAN DRIVER AND IT IS THE CAR THAT I WANTED. BUT I DON'T WANT TO DIE TRYING TO FIND OUT IF THE CAR IS SAFE. I DRIVE 1 HOUR TO WORK AND I AM LONG DISTANCE DRIVER , I SPEND MORE HOURS IN MY CAR THAN I DO AT HOME. A CERTIFIED PRE-OWED IS SUPPOSE TO BE SAFE!!!!!!!!! HELP ME PLEASE I HAVE A APPOINT WITH PORTER NISSAN APPROX 5-6PM 10/30/06 TRY TO CONTACT ME. HIGHLY CONCERN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172204October 30, 2006
TIRES:TREAD/BELT
TIRE TREAD WEAR. THE OEM TIRES (GOODYEAR EAGLE LS2 225/65 HR16) TREADS WEAR DOWN AROUND 25K MILES. THERE IS ONLY ONE MANUFACTURER OF THESE TIRES AND THERE IS NO WARRANTY ON THEM. ATTEMPTING TO FIND REPLACEMENT TIRES AT A REASONABLE COST IS NOT EASY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171250October 18, 2006
TIRES, TIRES:SIDEWALL
ON 10/21/06, MY WIFE WAS DRIVING HER NISSAN QUEST ON THE FREEWAY WHEN SHE SUDDENLY HEARD THE FRONT RIGHT SIDE TIRE BLOWOUT. THE TIRE WAS TAKEN TO THE GOODYEAR DEALERSHIP WHERE IT WAS BOUGHT, AND IT WAS DETERMINED THAT THE TIRE DID NOT RECEIVE A PUNCTURE THAT WOULD CAUSE THE TIRE TO BLOWOUT. THE TIRE WAS SHREDDED ON THE OUTSIDE TIRE WALL, AND IT LOOKS AS IF IT WERE CUT. IT SHOULD BE NOTED THAT THE TIRE WAS NOT CUT BY ANY SHARP OBJECT, MY WIFE CAN ATTEST TO THIS FACT BECAUSE SHE DID NOT SEE OR NOTICE ANY DAMAGE TO THE TIRE BEFORE SHE GOT INTO THE CAR A DROVE AWAY. THE ONLY THING THAT HAS BEEN DONE TO CORRECT THE PROBLEM IS THAT THE TIRE WAS REPLACED WITH A SAME SIZE USED TIRE UNTIL THIS MATTER IS RESOLVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169798October 2, 2006
SERVICE BRAKES, HYDRAULIC
BRAKING ON ANY DOWNHILL INCLINE CAUSES THE VEHICLE TO VIBRATE SEVERELY AND THE STEERING WHEEL TO SHAKE. COULD CAUSE LOSS OF CONTROL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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