Nissan Pathfinder Complaints (2014)

586 consumer complaints on file.

#11458454March 26, 2022
POWER TRAIN
I started having problems with my Nissan years ago where it did not have sufficient power and it stalled on a couple of occasions. I took my car to a Nissan dealership on May 2020 and they were not able to diagnose the problem. They recommended to replace the transmission but did not guarantee that will solve the issue. The problem got worse making my car very unsafe to drive and I took it to a different dealership on July of 2021 where they told me that I need to replace my transmission and they indicated that this would solve the issue. I went ahead with the repair which costed me close to $6K. Now I receive the recall notice describing exactly the problems that I was having. Nissan should've been open about this recall and not make me spend thousands to solve an issue that was caused by them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456680March 14, 2022
ENGINE AND ENGINE COOLING, HYBRID PROPULSION SYSTEM
The contact owns a 2014 Nissan Pathfinder Hybrid. The contact stated that while driving up a hill during icy road conditions at approximately 10 MPH, the vehicle lost motive power. As a result, the vehicle slid backwards down the hill and crashed into a brick mailbox. The catalytic converter warning light was illuminated prior to the failure however the part was on back order. The front air bags failed to deploy and the unknown air bag that did deploy trapped her in the vehicle causing it to need to be cut in order to release the contact. The failure had occurred on several occasion. The contact did not sustain any injuries. A police report was filed. The vehicle was towed to a dealer where it remained pending an investigation from Nissan. The contact received NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) back in 2021 however parts had not been available. The manufacturer was made aware of the failure and confirmed that there was no remedy for the recall repair. The contact was concerned that it will take 3 months for Nissan to conclude their investigation with the vehicle failure and that in the meantime she was left with no transportation. The failure mileage was 130,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11456378March 11, 2022
STRUCTURE:BODY
While my wife was driving down the street, about 25 mph, the hood suddenly popped open, hitting the windshield, and twisting and tearing the metal on both fender panels. It was terrifying. What if it had happened on the highway?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455007March 3, 2022
UNKNOWN OR OTHER, ENGINE
Car shakes and sputters at low speeds or when stopping. Took to dealership transmission failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454638March 1, 2022
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2014 Nissan Pathfinder. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, shortly after the repair, the vehicle would stall right after start-up. The contact stated that the failure occurred while driving or while the vehicle was idle. The contact took the vehicle to the dealer who diagnosed that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was contacted and stated that they were not obligated to repair any additional damages during the recall repair. The contact was informed that the vehicle had no extended warranty service plan. The approximate failure mileage was 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453817February 24, 2022
POWER TRAIN
The car had a violent shudder/shaking on acceleration. The CVT was the issue and confirmed by the local Nissan dealer to be what they often see. It had several small jolts over the years but nothing like this. Apparently this is a well know issue inside Nissan to where they extended some repairs without telling owners. If we know of issue we would have had it checked by dealer before the end of secret extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452612February 17, 2022
POWER TRAIN
The transmission cvt failed and it's making the car unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452312February 16, 2022
UNKNOWN OR OTHER
Sun visors both sides will not remain up. Had one replaced. Still not staying in position. Holding them up with rubber bands and shoe laces doesn’t allow them to be adjusted when needed for safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452314February 16, 2022
ELECTRICAL SYSTEM
After performing Recall PC786 my vehicle still randomly fails to start and I have to wait for 20 to 30 minutes for it to respond to normal start procedure. Fob battery new, battery good, break engaged. The recall didn’t provide a solution, problem with starting relay and connectivity remains. Safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452065February 15, 2022
ENGINE
This vehicle stops running while driving causing life threatening situations, Nissan is fully aware of the CVT Transmission issues and refuses to cover the repair of this CVT Transmission, this unexpectable, they have known about this problem since 2013, continued to sale and manufacture the vehicle, this is a terrible business practice and should be stopped, these consumers buy these vehicles expecting to be able to keep their families safe. We keep up on all our vehicles maintenance and repairs. I am sure if the CEO or the head of the NTSB had family in a fatal accident related to Nissans refusal to recall this CVT Transmission on all vehicles especially this year and make, then we would not have an issue getting help with this situation. Does someone have to die before a recall is forced? This issue started on 8/6/21 and has continued to stop running while we are driving it, we have parked this vehicle at the nissan dealership to prevent a fatality, until this issue is resolved, we owe money on this vehicle and now nissan is saying its over $10,000.00 to repair! This is madness. Protecting the company instead of the consumer has got to stop!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451201February 9, 2022
POWER TRAIN
Vehicle was purchased used from an AutoNation Dealership. This 2014 product has the same CVT defect as 2015 and above Pathfinders, but is not mentioned in settlement. Noted a continuous rhythmic thumping noise while driving and occasional scraping. We took the vehicle to a mechanic who informed us it needed to go back to the dealership because Nissan will not sell him a transmission. We were informed by the Nissan dealership a transmission replacement was necessary to make the vehicle safe at a cost of $6k. The parking pin is the defect of all other CVT transmissions in this class of vehicle. If this fails on the road, it will cause an accident when it lunges forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447013January 11, 2022
ENGINE
WE PURCHASED THE VEHICLE IN 2017. WE RECEIVED A CLEAN BILL OF HEALTH IF YOU WILL. WITHIN 2 MONTHS OF THE PURCHASE WE NOTICED A TRANSMISSION ISSUE--JERKING JARRING HARD TO SHIFT ETC. WE PURCHASED AN EXTENDED WARRANTY WHICH COVERED EVERYTHING BUMPER TO BUMPER FOR WHAT WE THOUGHT WAS 100k MILES. TURNS OUT IT WAS SOME RIDICULOUS NUMBER 88k. ANYWAY--WE CONTINUED TO COMPLAIN TOT HE SERVICE CENTER ABOUT THE TRANSMISSION AND EVERY TIME WE WERE TOLD THERE WERE NO ISSUES. WELL WE TOOK THE CAR IN FOR OIL CHANGE AS WE HAVE DONE SINCE DAY ONE AND TOLD THEM AGAIN ABOUT THE TRANSMISSIO. THIS TIME (WE WERE OUT OF WARRANTY) THEY CODED IT FOR GUESS WHAT? THE TRANSMISSION WITH A WHOPPING PRICE TAG OF $8k. I HAVE BEEN ALL OVER TRYING TO GET RESOLVE. THIS CAR IS DANGEROUS--I CANT MERGE INTO TRAFFIC BC IT IS TOO SLUGGISH IT STALLS OUT AND WILL NOT SHIFT AT A LOW SPEED---AND TO COMPLICATE MATTERS WORSE-- THERE WAS A CLASS ACTION LAWSUIT THAT NISSAN JUST SETTLED IN THE FALL FOR OVER $277mm FOR THE TRANSMISSION ISSUES---WE WERE NEVER NOTIFIED OF THE SUIT. i REALLY NEED SOME HELP AS NO ONE IS TAKING THIS SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446154January 4, 2022
STRUCTURE:BODY
My 2014 Pathfinder has had all 4 door handles break just randomly causing us to be stuck in the vehicle without being able to get out unless we roll down the windows. Nissan fixed the passenger front door but would not fix the 2 back one's. Then the other day with temperatures inside the car in the 90s both front doors broke and the car would not start for us to get the windows down. We were locked in the car for almost 15 minutes before someone saw us and came over and let us out. We could of all died inside from the heat and had absolutely no way to get out of the vehicle. I took it to 3 mechanics but they all say Nissan is the only one with the part to remove the door panels to fix it. Nissan knows they are broken and wants to charge over $1,000 to fix them. There was no notice no warning just as you try to open the door the handle snaps and just sticks out and cannot open. I have been reading up on complaints and this is very dangerous the amount out there on this same issue. It appears Nissan is very aware of it and does nothing, people can die if they cannot get out of a car during an accident or high temperatures. It is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444794December 23, 2021
POWER TRAIN
Vehicle shudders on acceleration randomly. Needs to be safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443545December 12, 2021
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
We have a 2014 Nissan Pathfinder and started having issues in June 2021. Our car stalled while driving home from work almost causing an accident. Had it towed to Nissan and they told us we needed to replace the Transmission. It took them 2 months to fix our car. In the midst of fixing the transmission they said the supercharger pulley needed to be replaced. OKAY! We finally get our car and a day later the check engine light is on again and now the horn wont stop blaring. We had to disconnect the battery. WE TOOK IT BACK TO NISSAN and they said the battery was bad. They replaced it but it did not fix the issue. Nissan had to call the Nissan Tech Line for suggestions. So they said the DC/DC converter assy needed to be replaced and the HV harness was also failing to communicate. All this is connected to the transmission. With the new recall coming out all of this should be refunded. We need assistance. Any information or suggestions anyone has would be highly helpful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443412December 10, 2021
POWER TRAIN
the CVT transmission jerking/shuddering/hesitation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442835December 6, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
In 2017 the engine light came on and I took my car to Nissan of McKinney, Texas. They found the transmission was damaged and they claimed they replaced with another/new transmission. On November 18, 2021 the engine light came on again and I took the car to Nissan of McKinney. Michael D. Riffe at phone number 214 390 5370 or 469 877 0690 was my service agent., after inspecting the car, he told me that the transmission is bad again and I need to pay approx. $5900 before tax and labor. I reminded him that they had just changed the transmission in 2017 so I didn't understand why the 2nd transmission went bad again, he refused to help repair/replace the transmission even though they claimed to have installed a new transmission in 2017. Michael told me since I had added miles on the car they can't replace the transmission and I will need to pay approx. $5900 before tax for it to be replaced. Nissan of McKinney is deceptive, I feel like I was robbed and Nissan of McKinney lied in 2017 when they claimed that they had replaced the transmission because a transmission does not just break and they never showed me proof that they had installed a new transmission. I am requesting for assist so Nissan of McKinney/Nissan can take full responsibility and repair/replace the transmission at no charge. Also, after a research I found similar SUVs had transmission issues and there was a lawsuit filed in which Nissan accepted to settle, I was never made aware of this lawsuit and my vehicle is one of the affected vehicles in the lawsuit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441703November 26, 2021
POWER TRAIN, ENGINE
THE LEAK ON INNER TRANSFER CASE CAN CAUSE FIRE ON MIDDLE OF PASSENGER AND DRIVER SEAT, ALOS ODOR MAY CASUE THE DRIVE UNCONFORTABLE LEAK IS VERY SERIOUSLY FROM AXLE INNER SEAL. CVT TRANSMISSION JUDDER AND SHUDDER IS VERY DANGEROUS FOR ALL PASSENGER ON HIGHWAY THE SPEED WONT GO UP AND THE CAR WILL SHAKE LIKE A BOAT I MIGHT KILL ALL MY FAMILY DURING A TRIP TO PA WITH THIS CVT ISSUE. PLEASE PLEASE PLEASE ASK NISSAN TO RECALL THIS ISSUE TO SAVE 1000 LIFES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439328November 4, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
June 2021 I brought my 2014 Nissan Pathfinder in for routine maintenance. I was informed there was a recall for the 'Brake Switch'. I had not received notice for this recall but east Charlotte Nissan insisted it get done. Until this date I had NO problems with this vehicle. Right after the recall was done I was driving thru a round-a-bout, tapped the brakes and then had NO Acceleration. There was a semi-truck on my bumper and I had no where to go. I immediately brought the vehicle back to EC and they insisted it was my transmission. They said they found no issues and charged me for work that was not necessary. I continued to brake down 4 more times pulling my trailer from NC to ME. Two incidents were on I81N. I had semi-trucks all around me. Panicked!! I had the vehicle into 4 different dealers, 6 different times. They could not fix the issue. I asked Berlin City Nissan to at least replace the recall parts. They did. My vehicle totally broke down this time, again going thru a round-a-bout. Every light on the dash was flashing. I had no control of the vehicle but was able to roll onto the sidewalk. I was too afraid to drive this vehicle any further. I called a tow truck. Several dealers explained they had seen this already and thought they could repair. None Could. Marc Motors sent that vehicle off to auction, as is!!! I have nightmares of some mom breaking down with her kids in the car. I have filed complaints with Nissan, 10 different departments. Nissan Corporate is telling me the NHTSA is responsible for the Nightmare Nissan has caused me and have 'brushed me off'. I am now in a 2022 Nissan Pathfinder and have identified 3 different issues with the vehicle. One of which is very dangerous. Not sure where to go next. I have all the documentation to back up my claim. Can you help?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439332November 4, 2021
POWER TRAIN
The contact owns a 2014 Nissan Pathfinder. The contact stated while shifting gears from PARK to DRIVE and depressing the accelerator pedal, the vehicle inadvertently started shuddering. There were no warning lights illuminated. The vehicle was not diagnosed by an independent mechanic or dealer. The contact stated that the failure had been recurring while driving. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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