Nissan Pathfinder Complaints (2002)

156 consumer complaints on file.

#10136776September 16, 2005
ELECTRICAL SYSTEM
1) NISSAN PATHFINDER 2002 -AIR CONDITIONING FAN WOULD ONLY WORK ON SPEED 4 (HIGH) AND WOULDN'T SHUT OFF. RUNS CONTINUOUSLY 2) FAN WOULD ONLY SHUT OFF IF IGNITION WAS TURNED OFF - ELECTRICAL SHORT ISSUE 3) NISSAN HAD A "KIT" THAT WAS TO FIX THE PROBLEM & WAS INSTALLED AT MY EXPENSE. ONCE INSTALLED IT FIXED THE FAN ISSUE (NISSAN ISSUED A TSB 10-16-2003 - COMPONENT 353600 EQUIPMENT - ELECTRICAL - AIR CONDITIONER) BUT CREATED ANOTHER PROBLEM. NOW FAN WON'T COME ON FOR HEAT OR DEFROSTER (WHILE ON AUTO) WHEN OUTSIDE TEMPERATURE IS BELOW 60 DEGREES. NISSAN DOESN'T KNOW HOW TO SOLVE THE PROBLEM ONLY THAT THEY ARE NOW SUGGESTING TO POSSIBLY REPLACE THE AC AUTO AMP UNIT OR THE INSIDE SENSOR OR POSSIBLY BOTH. ONLY A SUGGESTION BUT NOT A "FIX FOR SURE" AGAIN AT MY EXPENSE. I ALREADY PAID $428.42 BECAUSE VEHICLE WAS 4000 MILES OVER WARRANTY AND NOW THEY WANT TO EXPERIMENT AT MY EXPENSE FOR ANOTHER $500.00. I REFUSED BECAUSE THEY ARE NOT GUARANTEEING THAT THIS WILL SOLVE THE PROBLEM BECAUSE THE ENGINEERS/TECHNICIANS REALLY DON'T KNOW WHAT IS CAUSING THE NEW ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129683July 22, 2005
POWER TRAIN
CAR HAD VIRATION DURING TEST DRIVE BEFORE PURCHASE. DEALER SAID MINOR PROBLEM AND WOULD BE FIXED. 8 TRIPS AND MANY REPAIRS AND PARTS BY DEALER OVER 3 MONTH PERIOD, SAME VIBRATION PROBLEM STILL EXISTS. CAR IS IMPOSSIBLE TO DRIVE OVER 55 MPH DUE TO CONSTANT VIRATION THAT I FEAR MAY DEVELOPE INTO A LARGER PROBLEM AND COULD CAUSE LOSS OF CONTROL ON HWY. DEALER NOW CALIMS HE DROVE SAME MAKE, MODEL VEHICLE AND IT HAS SAME VIRATION THEREFORE HE CLAIMS VIBRATION IS NORMAL FOR THAT YEAR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129385July 19, 2005
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I WENT TO HAVE MY OIL CHANGE AT THE GARAGE,I TOLD THE MECHANIC I COULD HEAR A HISSING NOISE FROM UNDER NEAT,LIKE A NOISE FROM THE MUFFLER.WHEN HE CHECKED HE SAID THE CATALYTIC CONVERTER WAS SPLIT OPEN,HE TOLD ME TO BRING IT TO THE DEALER,IT SHOULD BE COVERED UNDER THE POLLUTION CONTROL.WHEN I GOT TO THE DEALER HE CHECKED IT OUT AND TOLD ME ,IT WAS CALLED A TUBE OR A PIPE NOT A CATALYITIC CONVERTER NOT COVERED UNDER WARR.,BUT NISSAN SOLD A PATCH TO REPAIR THIS,AT THE TIME I HAD AROUND 44,528 MI.ON MY PATHFINDER JUST OVER THE 36,000 MI WARR.SO I CALLED NISSAN TO EXPLAIN THE PROBLEM AND TOLD THEM I WAS A LOYAL CUSTOMER AFTER BYING 3 PATHFINDER AND MY WIFE 2 MAXIMA,I DON'T SEEM TO HAVE GOTTEN ANYWHERE BUT SORRY.I WAS TOLD THAT A REGIONAL REP.WAS GOING TO CALL,BUT WE NEVER CONNECTED.THE SERVICE MGR.AT NISSAN TOLD ME THEY WERE AWARE OF THE PROBLEM,THAT I WAS NOT THE FIRST,I HOPE THIS WILL DO SOME GOOD MAYBE GET MY MONEY BACK.REPAIR WORK DONE ON 6/18/05.THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120436May 6, 2005
VEHICLE SPEED CONTROL
2002 NISSAN PATHFINDER EXPERIENCING PROBLEMS WITH SUDDEN ACCELERATION.*MR CONSUMER HAD THE CRUISE CONTROL DISCONNECTED TO SEE IF THAT WILL SOLVE THE PROBLEM. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117280April 1, 2005
TIRES:SIDEWALL
WHILE DRIVING AT 35 MPH AND SLOWING DOWN TO TAKE AN EXIT THE RIGHT REAR TIRE BLEW OUT. CONSUMER WAS ABLE TO GET THE VEHICLE OFF THE ROAD. NO CRASH WAS INVOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099188November 23, 2004
STEERING, SUSPENSION
WITHIN 5 MINUTES OF PULLING OUT OF A PARKING LOT AND ONTO A MAIN STREET, DRIVING AT 20 MPH IN STOP AND GO TRAFFIC , SUDDENLY THE VEHICLE VEERED TO THE RIGHT. THE DRIVER LOST CONTROL OF THE VEHICLE , CAUSING IT TO GO OVER A CURB, UP ONTO A LAWN, ACROSS THE STREET, HITTING A MAIL BOX AND WENT BACK ONTO THE ROAD. THE VEHICLE HIT AN ON COMING VAN, WENT BACK UP ONTO A CURB AND STOPPED. THE DRIVER HAD NO STEERING CONTROL. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP BEING REPAIRED. *JB *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10093517October 3, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE EXHAUST PIPES AND CATALYTIC CONVERTER THAT RUN UNDER THE DRIVER AND PASSENGER SIDE OF THE VEHICLE WERE LEAKING CAUSING EXHAUST FUMES ENTER THE INTERIOR OF THE CAR. THE EXHAUST FUMES CAUSED BOTH THE DRIVER AND PASSENGER TO FALL ASLEEP WITHOUT ANY SYMPTOMS OF SLEEPINESS OR DROWZYNESS. THE CAR WAS TAKEN TO THE DEALER TO HAVE THE PARTS REPLACED. THE DEALER STATED THAT THE PARTS DID NOT NEED REPLACING AND ONLY A FOAM SPRAY SEAL WAS REQUIRED. THIS DID NOT GIVE ME THE ASSURANCE I NEED TO CONTINUE DRIVING THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092843September 20, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CONSUMER STATED A HOLE FORMED IN THE CATALYTIC CONVERTER. DEALER WAS UNABLE TO REPAIR THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078598June 22, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, EQUIPMENT
DEFECTIVE CONVERTER PIPES. REPLACED BY DEALER UNDER WARRANTY MAY 03. BOTH NEED TO BE REPLACED 1 YEAR LATER. BEYOND THE 12.000 WARRANTY. COST APPROX. $2,000. CREATING EMISSIONS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067384April 19, 2004
VEHICLE SPEED CONTROL
WHEN DRIVING 35 MPH VEHICLE ACCELERATED. CONSUMER TOOK VEHICLE TO THE DEALERSHIP TO BE INSPECTED, AND MECHANIC WAS UNABLE TO RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066243April 15, 2004
AIR BAGS:FRONTAL
I WAS INVOLVED IN AN ACCIDENT WHICH CAUSED EXTENSIVE DAMAGE TO THE FRONT OF MY CAR. I HIT ANOTHER VEHICLE AT A SPEED OF 50 MPH. HOWEVER, MY AIRBAGS DID NOT DEPLOY WHICH APPEARS TO BE A MAJOR MALFUNCTION. I WANT THE NHTSA TO INVESTIGATE NISSAN FOR A SERIOUS PRODUCT DEFICIENCY. AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10065179March 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE CONSUMER STARTED HIS VEHICLE, WITH HIS FOOT ON THE BRAKE AND THE VEHICLE IN PARK, THE VEHICLE JERKED FORWARD ABOUT A FOOT. *PH THE CONSUMER HAS SCHEDULE AN APPOINTMENT AT THE DEALER TO HAVE THIS PROBLEM DIAGNOSED AND REPAIRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057033February 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE JERKS SHORTLY AFTER PLACING IN THE "PARK" POSITION. THREE TIMES THE VEHICLE HAS ROLLED BACK WHILE IN THE PARK POSITION AND ONE OF THESE EPISODE'S WAS WHILE I WAS WALKING BEHIND THE VEHICLE. I AM VERY CONCERNED WITH THIS INCIDENT AND I AM UNABLE TO LOCATE ANY INFORMATION REGARDING THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056863February 9, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
- DECEMBER 2003, BRAKES BECAME 'SOFT' WHEN APPLIED - EXPERIENCED PROBLEM INTERMITTENTLY. - JANUARY 30, 2004 - BRAKES FAILED WHILE TRAVELING AT A SPEED OF 25 MPH - JANUARY 30, 2004, TOOK VEHICLE TO AN INDEPEDENT SERVICE STATION - SERVICE PERSONNEL STATED THAT THEY ... "EXPERIENCED INTERMITTENT BRAKE FAILURE, THAT THE ABS WAS ENGAGING, AND THAT CAUSED THE PATHFINER TO LOOSE BRAKES ... THAT THE BRAKES WENT ALL THE WAY TO THE FLOOR... ALLOWING NO CONTROL OVER THE BRAKES." - FEBRUARY 2, 2004, PATHFINDER TOWED TO NISSAN DEALER FOR DIAGNOSIS - NISSAN DEALER KEPT VEHICLE UNTIL FEBRUARY 9, 2004. - NISSAN DEALER STATED THAT MY NISSAN PATHFINDER WAS DRIVEN BY VARIOUS SERVICE PERSONNEL, AND THATTHE BRAKES SEEMED NORMAL. - NISSAN DEALER STATED ... "NOT SURE IF BRAKES WILL FAIL AGAIN." - NISSAN CONSUMER REPRESENTATIVE ADVISED THAT I PICK THE VEHICLE UP FROM THE NISSAN DEALERSHIP AND DRIVE IT... "ALTHOUGH SHE (NISSAN CONSUMER REPREPRESENTATIVE ) WAS CONCERNED THAT THE BRAKE FAILURE I EXPERIENCED WAS A SERIOUS SAFETY CONCERN."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070032January 15, 2004
ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
I WAS COMPLETELY STOPPED AT AN ATM WAITING FOR MY TURN, I HAD BEEN STOPPED FOR SERVERAL MINUTES. SUDDENLY, MY CAR REVVED UP AND ACCELERATED FORWARD FAST, BRAKES WERE ENGAGED. I TRIED TURNING TO AVOID THE TRUCK AHEAD OF ME. STRUCK THE TRUCK, WENT OVER A CURB, DOWN AN EMABNKMENT WHERE I STRUCK A TREE, AND ENDED UP IN A DIFFERENT PARKING LOT WHERE THE NISSAN PATHFINDER FINALLY CAME TO A STOP. AT NO TIME DID MY FOOT LEAVE THE BRAKE PEDAL. HAD CAR TOWED TO DEALER. THEY CONTACTED NISSAN IN SAN DIEGO AND WERE INSTRUCTED TO NOT HAVE ANYONE TOUCH THE CAR UNTIL THEY FLEW OUT AN ENGINEER AND POSSIBLY A LAWYER. TEN DAYS LATER, THE ENGINEER FINALLY ARRIVED. HE STATED SEVERAL TIMES THAT I WOULD BE "LUCKY" IF HE WAS ABLE TO COMPILE, ANALYZE, AND PRESENT THE FINDINGS TO THE NISSAN LEGAL TEAM WITHIN THE NEXT 5 DAYS. SHOCKINGLY, I RECEIVED A CALL FROM NISSAN CONSUMER AFFAIRS IN SAN DIEGO NOT 2.5 HOURS AFTER I LEFT THE SHOP HERE IN UTAH (WHERE THE ENGINEER STILL WAS AND HAD NOT VISITED THE CRASH SITE YET TO DOCUMENT IT) STATING THEY HAD DETERMINED THAT THEY WERE NOT RESPONSIBLE FOR THE ACCIDENT. BASED ON THE TIME FRAME, I CAN NOT IMAGINE THAT THE ENGINEER HAD EVEN RETURNED TO SAN DIEGO, LET ALONE DEVELOPED THE 4-5 ROLLS OF FILM HE TOOK AND ANALYZED/COMPILED EVERYTHING AND PRESENTED IT TO THE LEGAL TEAM. AS MENTIONED, THE CRASH WAS A RESULT OF A MALFUNCTION WITH THE NISSAN. I WAS COMPLETELY STOPPED FOR A PRIOD OF TIME PRIOR TO THIS OCCURING. THIS IS NOT THE FIRST TIME A NISSAN PATHFINDER HAS DONE THIS (AS WELL AS OTHER MODELS OF THEIR CARS/TRUCKS/SUVS). THE NHTSA HAS NUMEROUS DOCUMENTS OF THIS OCCURING. WHAT CAN I DO AS A CONSUMER AS I AM TERRIFIED TO PUT MY FAMILY BACK IN THAT CAR AND WORRY ABOUT THE THREAT THIS CAR MAY POSE TO OTHER INDIVIDUALS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10045048October 29, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AFTER 12 MONTHS OF DRIVING BRAKE PEDAL BEGAN TO RESPOND DIFFERENTLY AFTER DEPRESSING IT ON SOME OCCASIONS, NOT ON OTHERS. STEERING WHEEL BEGAN TO SHAKE NOTICEABLY WHEN BRAKES WERE DEPRESSED AT HIGHWAY SPEEDS. AT LOW SPEED, BRAKES FAILED ENTIRELY, CAUSING REAR END COLLISION, THEN, THEY BEGAN TO WORK AGAIN. NO CONSISTENCY OR PATTERN DETERMINED WHETHER BRAKES WOULD FAIL TO RESPOND OR WHEN THEY WOULD RESPOND UNUSUALLY. DIAGNOSTIC TESTS INITIALLY SHOWED NO OVERT PROBLEM WITH ABS WHEN THE BRAKES WERE RESPONDING NORMALLY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10025567July 7, 2003
VEHICLE SPEED CONTROL
WITH THE AUTOMATIC TRANSMISSION IN REVERSE AND MY FOOT ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED TO AROUND 6000 RPM WHILE BACKING INTO A PARKING SPACE. I CAME WITHIN A FOOT OF THE BUMPER OF THE VEHICE PARKED IN THE SPACE BEHIND THE ONE THAT I WAS PARKING IN. I HAD TO TURN THE IGNITION SWITCH OFF TO STOP THE VEHICLE AS THE BRAKES WOULD NOT STOP IT. I RE-STARTED THE VEHICLE IN "PARK" AND THE ENGINE WAS STILL RACING AT ABOUT 4500 RPM. I TURNED THE IGNITION OFF AGAIN AND RE-STARTED THE VEHICLE AND THIS TIME THE ENGINE IDLED NORMALLY. I TOOK THE VEHICLE TO THE NISSAN DEALER IN TOMS RIVER, NJ ON JULY 2, 2003 AND EXPLAINED WHAT HAD HAPPENED ALONG WITH THE FACT THAT THE "SERVICE ENGINE SOON" LIGHT WAS ON. THE DEALER WAS UNABLE TO FIND A PROBLEM AND STATED ON THE REPAIR FORM "TECH TEST DROVE VEHICLE AND ALSO CHECKED TO STORED FAILURE CODES. NO CODES DETECTED, UNABLE TO DUPLICATE SUDDEN ACCELERATION ISSUE". WHEN I PICKED THE VEHICLE UP, THEY TOLD ME THAT THE VEHICLE WAS FINE AND SAFE TO DRIVE. I ALSO CONTACTED NISSAN CONSUMER AFFAIRS ON THE DAY OF THE INCIDENT AND AFTER PICKING UP THE VEHICLE FROM THE DEALER. ON BOTH OCCASIONS, NISSAN STATED THAT THEY WERE NOT AWARE OF ANY SUDDEN ACCELERATION PROBLEM WITH THE 2002 PATHFINDER AND THAT THERE WAS NOTHING ELSE THAT THEY COULD DO IF THE DEALER WAS UNABLE TO DIAGNOSE AND REPAIR THE PROBLEM. I MADE BOTH NISSAN AND THE DEALER AWARE OF THE FACT THAT THERE WERE TWO (2) COMPLAINTS OF THIS TYPE ON YOUR WEB SITE FOR THE 2002 PATHFINDER AND I EVEN GAVE THE DEALER A COPY OF THE COMPLAINTS THAT I PRINTED FROM YOUR SITE. I ALSO SEE ON YOUR SITE THAT THERE ARE FIVE (5) COMPLAINTS OF SUDDEN ACCELERATION FOR THE 2001 PATHFINDER AND THREE (3) COMPLAINTS FOR THE 2000 MODEL YEAR. I HOPE THAT YOUR AGENCY WILL INVESTIGATE MY COMPLAINT, AS NISSAN AND THE DEALER BOTH STATE THAT THERE IS NO PROBLEM OF SUDDEN ACCELERATION WITH THE NISSAN PATHFINDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016978May 4, 2003
POWER TRAIN:DRIVELINE, ENGINE AND ENGINE COOLING:ENGINE
VIBRATION PROBLEMS DURING HARD ACCELERATION AND CONSTANT VIBRATION BETWEEN 35 AND 40 MPH.... FOUR VISITS TO TWO DEALERSHIPS... UNABLE TO FIX PROBLEM ... VEHICLE ALSO WAS IN TWICE FOR OIL LEAK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013801April 1, 2003
SEAT BELTS:FRONT
THE FRONT DRIVER'S SEAT BELT IN MY NISSAN PATHFINDER LE DOES NOT LOCK PROPERLY. I GOT IN AN ACCIDENT RECENTLY AND THE SEAT BELT DID NOT RESTRAIN ME, RESULTING IN A HEAD INJURY WHEN I WAS THROWN UP INTO THE ROOF. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10009605March 17, 2003
TIRES
WHILE DRIVING TWO TIRES BLEWOUT, VEHICLE LOST CONTROL, RESULTING IN A COLLISION WITH A TREE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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