Nissan Pathfinder Complaints (2014)

586 consumer complaints on file.

#10875849June 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 NISSAN PATHFINDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 07/19/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874745June 17, 2016
AIR BAGS
WE HAD A NEW 2014 NISSAN PATHFINDER THAT WAS LESS THAN A YEAR OLD. WE WERE HIT FROM BEHIND INTO ANOTHER CAR. IT WAS ENOUGH IMPACT TO TOTAL A NEW CAR. THE SIDE AIRBAGS DEPLOYED WHEN THE IMPACT WAS FRONT/BACK. NEITHER THE DRIVER OR THE PASSENGER AIRBAGS DEPLOYED. I HAD A LOT OF BRUISING FROM THE SEAT BELT & MY HUSBAND HAD A HEAD RELATED INJURY LIKE A CONCUSSION DUE TO THE IMPACT AS WELL AS US BOTH HAVING BACK PAIN ISSUES. I FEEL THAT IF I HADN'T BEEN WEARING MY SEAT BELT SEEING HOW BADLY I WAS BRUISED & A KNOT IN MY BREAST FROM THE IMPACT THAT I WOULD HAVE DEFINITELY HIT THE WINDSHIELD OR WORSE. I WAS IN A MUCH LESS SEVERE ACCIDENT WHEN I WAS A CHILD & HIT MY HEAD ON THE WINDSHIELD. THAT IS WHY I FEEL VERY STRONGLY THAT IF I HADN'T BEEN WEARING MY SEAT BELT, IT FAILED,ETC THAT I WOULD HAVE HIT THE WINDSHIELD. I HAVE PERSONAL EXPERIENCE UNFORTUNATELY BEFORE I REALIZED HOW IMPORTANT SEAT BELTS WERE. WE ALWAYS WONDERED WHY THE FRONT AIRBAGS (BOTH PASSENGER AND DRIVER) DIDN'T DEPLOY CONSIDERING THE IMPACT WAS FROM THE REAR AND FRONT. NOW THAT THERE IS A RECALL, IT MAKES PERFECT SENSE. THE SIDE PASSENGER AIRBAGS DID DEPLOY, BUT NOT THE FRONT PASSENGER... OR DRIVER FOR THAT MATTER. WE WERE COMPLETELY STOPPED IN A TUNNEL DUE TO A QUICK TRAFFIC PROBLEM WHEN THE CAR BEHIND US HIT US. THE IMPACT WAS HARD ENOUGH TO PUSH US INTO THE STOPPED CAR IN FRONT OF US. THEY HAD TO CLOSE THE TUNNEL DOWN TO TOW OUR CAR AS WELL AS THE CAR BEHIND US OUT OF THE TUNNEL. 2 OF 3 CARS WERE NOT DRIVE-ABLE AND OUR CAR WAS TOTALED. I AM SURE THE CAR BEHIND US WAS TOTALED ALSO. WE ENDED UP GETTING A 2015 NISSAN PATHFINDER - BECAUSE WE THOUGHT IT WAS ONE OF THE SAFEST OPTIONS - & NOW THERE IS A RECALL ON THOSE AIRBAGS BUT THE PARTS AREN'T AVAILABLE. SO THIS IS VERY CONCERNING... PHOTOS ATTACHED ARE OF THE SIDE AIRBAGS THAT DEPLOYED. AT LEAST 2 INJURIES +.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10874106June 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 NISSAN PATHFINDER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED EVEN THOUGH THERE WAS A PASSENGER IN THE FRONT SEAT. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE NEEDED TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873816June 13, 2016
POWER TRAIN
NISSAN CVT TRANSMISSION ISSUE PRIMARILY DURING ACCELERATION FROM A STOP, THE CVT TRANSMISSION BEHAVES ERRATICALLY. AT TIMES, ACCELERATION SEEMS NORMAL. AT OTHERS, THERE IS A SIGNIFICANT DELAY WHICH MAY OR MAY NOT BE FOLLOWED BY A VIOLENT "THUD" AND WILD LURCH FORWARD OF THE VEHICLE. MY CONCERN AROUND THIS ISSUE IS TWO FOLD; 1) ACCIDENT AVOIDANCE. IN THE EVENT OF A REQUIRED "FAST START" TO AVERT AN ACCIDENT, THE SIGNIFICANT DELAY IN ACCELERATION FOLLOWED BY THE WILD LURCH, MAY SIGNIFICANT IMPACT THE VEHICLES ABILITY TO AVERT A COLLISION. 2) LONG-TERM DAMAGE TO THE ENGINE OR COMPLETE DRIVE TRAIN. IT IS UNCLEAR TO ME IF/HOW THESE "THUDS" AND WILD LURCHES ARE AFFECTING THE MECHANICAL INTEGRITY OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873915June 13, 2016
VISIBILITY/WIPER
AFTER JUST ONE YEAR OF OWNERSHIP, THE DRIVER'S SIDE SUN VISOR IS NOW OBSTRUCTING CLEAR VIEW OF THE ROAD, CAUSING A SAFETY HAZZARD! THIS IS ONE OF MANY COMPLAINTS I HAVE READ ONLINE, AND I HOPE IT DOES NOT TAKE FOR SOMEONE TO GET HURT IN ORDER FOR A RECALL TO BE INITIATED. NOW, MY PASSENGER SIDE VISOR IS DOING THE SAME THING...THIS IS AN OBVIOUS DEFECT IN THE PARTS. I AM AWAITING THE SERVICE DEPARTMENT'S SOLUTION, AND HOPEFULLY THEY CALL US BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872693June 6, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I PURCHASED A 2014 NISSAN PATHFINDER AS USED VEHICLE IN SEPTEMBER 2015. SINCE PURCHASING THE VEHICLE MY WIFE HAS COMPLAINED ABOUT THE VEHICLE SHUDDERING AT LOW SPEED OR WHEN TURNING. THIS SHUDDERING HAS BECOME MORE FREQUENT AND NOW HAPPENS WHEN THE VEHICLE IS CRUISING DOWN THE ROAD. WE HAVE ALSO NOTICED THAT THE PASSENGER AIRBAG WILL SHOW THAT THERE IS NO BODY IN THE SEAT EVEN WHEN THERE IS SOMEONE SITTING IN THE SEAT. THE FIRST TIME WE TOOK THE VEHICLE BACK TO THE DEALERSHIP THE MECHANIC WAS NOT ABLE TO EXPERIENCE THE ISSUES THAT WE HAD COMMUNICATED TO THEM AD DISMISSED OUR CLAIMS. CONTACTING DEALERSHIP 6/6 TO HAVE VEHICLE ISSUES CHECKED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872826June 6, 2016
AIR BAGS, SEAT BELTS
SOMEONE RAN INTO MY CAR AND THE AIRBAG DEPLOYED AND CAUSED A MILD CONCUSSION AND BURNED ON MY CHEST AREA. ALSO, THE SEATBELTS CAME LOOSE UPON IMPACT. WE WERE TURNING LEFT AND SOMEONE RAN A RED LIGHT AND HIT THE SIDE OF THE PATHFINDER.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10865165May 16, 2016
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
THE COMPUTER IN MY 2014 NISSAN PATHFINDER CONTINUED TO PRESENT DIFFICULTIES. THESE MALFUNCTIONS WERE DOCUMENTED WITH NISSAN AND THE COMPUTER WAS IN FACT REPLACED. WE WERE IN NEGOTIATIONS WITH NISSAN TO WARRANTY THE COMPUTER WITH THE POWERTRAIN WARRANTY. ON APRIL 1, 2016 MY WIFE STARTED THE VEHICLE IN THE DRIVEWAY AND WENT INSIDE TO LET IT WARM UP. WHEN SHE WENT OUT (APPROXIMATELY 10 MINUTES LATER) THE VEHICLE WAS GONE. IT HAD SLIPPED INTO DRIVE ON ITS OWN AND GONE STRAIGHT DOWN INTO THE WOODS, TAKING OUT TWO TREES AND HITTING A TELEPHONE POLE AT THE BOTTOM OF THE HILL. THE AIRBAGS DID NOT DEPLOY. NISSAN'S FINDING WERE THAT THE BLACK BOX WITHIN THE VEHICLE DID NOT SHOW ANYTHING AND, THEREFORE, THEY WERE NOT TAKING RESPONSIBILITY FOR IT. WE HAVE ALL THE DOCUMENTATION FOR THE DIFFICULTIES WITH THE VEHICLE LEADING UP THE COLLISION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10863258May 4, 2016
POWER TRAIN
TRANSMISSION FAILURE- MY VEHICLE HAS HAD A SHUDDER WHEN TURNING AND AT LOW SPEEDS SINCE DAY ONE, AND IT WAS PURCHASED BRAND NEW. IT NOW HAS 38,000 MILES. EACH TIME I BROUGHT IT IN FOR THE SHUDDER, THE DEALER WOULD BLAME IT ON SOME 'OTHER' ISSUE. SINCE I BOUGHT THE CAR, I HAVE REPLACED THE TIRES 2 TIMES AT THE ADVICE OF THE DEALER (YES, THEY TRIED TO BLAME IT ON THE TIRES) AND HAVE HAD THE BRAKES REPLACED AT THEIR ADVICE. NONE OF THAT FIXED THE SHUDDER. I'VE SPENT A FEW THOUSAND DOLLARS PROVING THAT. LAST WEEK IT WAS AT THE DEALER FOR 4 DAYS, AND THEY ADMITTED THERE IS STILL A SHUDDER, WHICH IS CONSTANT AND GETS WORSE WHEN GOING UPHILL, BUT SAID IT IS BECAUSE MY TIRES ARE "SQUARE". BRAND NEW TIRES THEY JUST TALKED ME INTO BUYING. THEY TOLD ME THERE IS NOTHING MORE THEY WILL DO AND ASKED ME TO COME GET MY VEHICLE . THIS IS THE FOURTH DEALERSHIP MY CAR HAS BEEN TO. I PICKED UP THE VEHICLE AND NOT 2 BLOCKS DOWN THE ROAD AT ABOUT 10 MPH IT STARTED VIOLENTLY JERKING AND NO AMOUNT OF GAS WOULD MAKE IT GO. IT STALLED IN THE MIDDLE OF THE ROAD, WITH MY BABY IN THE BACK SEAT. IT DID THE SAME THING SEVERAL MORE TIMES ON THE WAY BACK TO THE DEALERSHIP. THEIR MECHANIC DROVE IT AND AGAIN, IT IMMEDIATELY JERKED VIOLENTLY AS HE FIRST PRESSED THE GAS PEDAL- HE DID NOT EXPERIENCE IT STALL (OR SAID HE DIDN'T ). NOW THEY ADMIT IT IS NOT TIRES AND SAID THEY NEED THE COMPUTER TO VERIFY THAT THERE IS A PROBLEM. THEY WON'T FIX IT UNLESS THE COMPUTER SAYS THERE IS AN ISSUE, EVEN THOUGH IT IS NOT DRIVABLE. NISSAN CORPORATE CALLED ME TODAY TO SAY THE COMPUTER SAYS THERE IS NO ISSUE AND TOLD ME I HAVE TO RETURN THE LOANER CAR AND PICK MY BROKEN DOWN PATHFINDER BACK UP. NO REPAIR WILL BE PERFORMED, SINCE THE "COMPUTER" ISN'T GETTING A FAULT CODE. SO I AM STUCK WITH A $40,000 HUNK OF JUNK THAT I CAN'T DRIVE OR EVEN SELL. CORPORATE EVEN SAID THAT IF IT IS NOT DRIVABLE, I SHOULD TOW IT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860845April 21, 2016
AIR BAGS
PASSENGER SIDE AIRBAG TURNS OFF WITH ADULT SITTING IN PASSENGER SEAT. THE MALFUNCTION OCCURS WHEN SITTING STILL OR IN MOTION. THE VEHICLE HAS BEEN TO THE DEALERSHIP 6 TIMES FOR THE ISSUE. THE IMPLEMENTATION OF THE RECALL WAS THE FIRST ATTEMPT TO FIX THE PROBLEM. THREE ATTEMPTS LATER NISSAN DIRECTED THE DEALERSHIP TO REPLACE ALL COMPONENTS FOR THE PASSENGER SIDE AIRBAG AND THE PROBLEM IS NOT FIXED. OF NOTE, THE DEALERSHIP IS VERY COURTEOUS, PROVIDES ME WITH A LOANER VEHICLE EACH TIME, BUT ACTS LIKE MY CAR IS THE ONLY NISSAN TO EVER HAVE THIS PROBLEM. 2014 NISSAN PATHFINDER PLATINUM 4WD 30,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860391April 19, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN PATHFINDER. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION EXHIBITED HESITATION AND BEGAN TO VIOLENTLY JERK. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS. THE TRANSMISSION WAS REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED AND SENT AN ENGINEER TO INVESTIGATE THE FAILURE; HOWEVER, THERE WAS NO RESOLUTION. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855027April 12, 2016
AIR BAGS
THE AIRBAG WARNING LITE COMES ON WHEN THE VEHICLE IS STARTED & FREQUENTLY STAYS ON FOR THE ENTIRE TRIP EVEN WHEN A HEAVY ADULT IS SEATED IN THE PASSENGER SIDE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853159April 3, 2016
UNKNOWN OR OTHER
WHILE DRIVING TO WORK, ON THE MAIN ROAD, I STARTED SEEING SMOKE BLOWING FROM THE VENTS. I PULLED OFF THE ROAD AND WITHIN NO TIME THE VEHICLE WAS IN FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10850344March 18, 2016
AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN PATHFINDER. THE CONTACT STATED THAT THE AIR BAGS WERE DEFECTIVE AND THE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE SEAT LOAD SENSORS, OCCUPANT CLASSIFICATION SYSTEM, AND REPROGRAMMED THE AIR BAG MODULE. THE FAILURE WAS NOT CORRECTED. IN ADDITION, THERE WERE A DEFECTIVE VALVE BODY IN THE TRANSMISSION. THE VALVE BODY WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825043February 9, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 NISSAN PATHFINDER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. IN ADDITION, WHEN THE SEAT WAS NOT OCCUPIED, THE LIGHT DID NOT REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS INHERENT TO THE MODEL VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819461January 11, 2016
POWER TRAIN
TRANSIMISSION SLIPS AND HESITATES. WE'VE OWNED IT FOR TWO WEEKS NOW AND IT HAS ALREADY SLIPPED TWICE. VEHICLE ON HAS 24,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818961January 8, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN PATHFINDER. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION "SLIPPED" AND STARTED TO SHAKE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE THE TRANSMISSION WAS DIAGNOSED AS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH, WHICH VOIDED THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000....UPDATED 02/03/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811858December 23, 2015
AIR BAGS
PASSENGER SIDE AIRBAG OFF LIGHT STAYS ON WHILE DRIVING WITH A PASSENGER IN THE SEAT. VEHICLE HAS TO BE STOPPED AND RESTARTED TO RESET THE AIRBAG LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811864December 23, 2015
AIR BAGS
ONGOING ISSUE WITH FRONT PASSENGER OCCUPANT CLASSIFICATION SYSTEM. "AIRBAG OFF" OCCASIONALLY LIGHTS UP (BEFORE MOVING AND WHILE MOVING) INDICATING THAT THE AIRBAG IS OFF EVEN THOUGH THE PASSENGER SEAT IS OCCUPIED WITH SEAT BELT ON. NISSAN OCS SERVICE RECORD: 12/17/2013 OCS REPROGRAMMED BY DEALER PRIOR TO PURCHASE DATE OF 1/16/2014 2,480 MILES 5/16/2014 OCS REPROGRAMMED BY DEALER 6,777 MILES 10/24/2014 OCS SEAT SENSOR REPROGRAMMED BY DEALER 13,447 1/28/2015 NEW AIRBAG PRESSURE DETECTION SENSOR & CONTROLLER ASSEMBLY-OCCUPANT SENSOR INSTALLED 17,831 MILES 12/22/2015 OCS CHECKED BY DEALER AND DEALER STATES NO PROBLEM FOUND. CONTRARY TO THE DEALERS FINDING, THE OCS LIGHT STILL COMES ON AT LEAST ONCE A WEEK. DATE AND TIMES ARE BEING RECORDED. THIS WILL BECOME A VERY UNSAFE SITUATION IN THE EVENT I DO NOT NOTICE THAT THE LIGHT IS ON AND AN ACCIDENT WERE TO OCCUR. AN OUTSIDE SOURCE HAS TOLD ME THAT THIS IS A SOFTWARE ISSUE BECAUSE IF I TURN THE CAR OFF WHEN THE LIGHT IS ON, THE LIGHT WILL GO OFF. NISSAN HAS NO IDEA HOW TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810899December 17, 2015
STRUCTURE:BODY, VISIBILITY/WIPER
PURCHASED 2014 PATHFINDER NISSAN FROM NALLEY NISSAN IN DECATUR, GEORGIA. PRIOR TO PURCHASING I CONDUCTED MY RESEARCH AND WAS INFORMED THAT THE THEIR WAS A RECALL ON THE HOOD LATCH. I WAS INFORMED THAT THIS HAD BEEN REPAIRED. AFTER RETURNING HOME WITH THE CAR OVER 170 MILES, THE 2ND DAY (RAINY MORNING) WHILE TRAVELING WITH MY TWO DAUGHTERS, HOOD BLEW BACK (BENDING BOTH SIDES), WHICH BLINDED MY VISIBILITY, THUS FORCING ME TO STEER OFF THE ROAD TO AVOID HITTING OTHERS. THE DEALER WAS NOT RESPONSIVE AND I CONTACTED NISSAN HEADQUARTERS. AFTER 2-WEEKS, AN INVESTIGATOR CAME AND RULED THAT THE HOOD WAS NOT REPAIRED PROPERLY. IT TOOK NEARLY 4-ADDITIONAL WEEKS TO PROCESS PAPERWORK. AFTER 6-WEEKS OF PAYING OUT OF POCKET FOR CAR RENTALS (THEY WOULD NOT PAY NOR ASSIST ME WITH GETTING A RENTAL CAR) WHICH CAUSED FINANCIAL HARDSHIP; EMOTIONAL DISTRESS (EMERGENCY ROOM VISITS AND SEVERAL DOCTORS APPOINTMENTS); AND NOT TO MENTION TWO PAID CAR NOTES WITHOUT THE CAR. NISSAN HEADQUARTERS CALLED TO INFORM ME THEY CAN ONLY REPAIR THE CAR AGAIN AND REFUND ME MY CAR RENTAL FEES. I AM CONCERNED THAT THE HOOD ON THIS CAR IS A LEMON DEFECT THAT WILL JEOPARDIZE MY SAFETY AS WELL AS OTHERS. IS THERE ANY OTHER COURSE OF ACTION THAT COULD BE DEMANDED FROM THE NISSAN SUCH AS A REFUND FOR THE CAR OR NEW CAR REPLACEMENT (2014)? I AM NOT COMFORTABLE WITH THE REPAIRS TO A HOOD LATCH FOR A 2ND TIME. RECALL #15V033000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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