Nissan Pathfinder Complaints (2023)

107 consumer complaints on file.

#11721344March 2, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
Went out to my car and shut the door. Heard a cracking sound after I shut the door. Then the back window fell in. It completely shattered the back window from shut the driver side front door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716505February 7, 2026
SERVICE BRAKES
On my 2023 Nissan Pathfinder I have approximately 25000 miles on it. When I step on the brakes, there is a noticable vibration as if the rotors are warped and pads worn. The brakes and rotors should not be an issue this soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713250January 25, 2026
UNKNOWN OR OTHER
I am reporting a failure of the Around View Monitor / camera system on my 2023 Nissan Pathfinder. The system stopped functioning completely without warning. Pressing the camera button does nothing, the camera cannot be activated through vehicle settings, and no camera views (rear, front, or surround) are available. Parking sensors and the infotainment screen continue to work, indicating a system-level electronic failure rather than user error or a single camera issue. This vehicle relies on the camera system for rear visibility and low-speed maneuvering. The loss of this system reduces driver visibility and increases the risk of collision, especially when reversing or parking. The failure occurred despite normal use and maintenance, with no prior warnings or messages to the driver. The vehicle is only a few years old, yet the repair involves replacement of a major electronic control module at significant cost. This appears to be a premature failure of a safety-related electronic system. I am concerned this may affect other vehicles of the same model year and configuration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712591January 22, 2026
FUEL/PROPULSION SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
My vehicle has had 3 fuel pump failures in under a year, requiring 3 separate fuel pump replacements by an authorized Nissan dealership. The fuel pump failure causes the vehicle without warning to stall in active traffic, loss of power and the drivers seat to move back away from the steering wheel. The infotainment center has also failed 2 times and had to be replaced 2 separate times by an authorized Nissan dealership. The infotainment center failures also cause the back up and side view cameras to become inoperable. The vehicle and repair records are available for inspection upon request. My safety and the safety of others is put at risk because the repeated and unpredictable fuel pump failures cause the engine to stall in active traffic and the loss of power. This is unsafe because the stalling has happened in hazardous situations like while exiting the interstate. The drivers seat also moves away from the steering wheel and brake while the car is in motion creating a risk of loss of control. Additionally, when the infotainment system fails so do the side view and back up cameras increasing the risk of an accident. Although the vehicle is currently operational, the pattern of failures creates an ongoing safety risk. An authorized Nissan dealership confirmed the failures and replaced the fuel pump three times and the infotainment system twice. The vehicle was inspected and repaired multiple times by an authorized Nissan dealership, and the issues were reported to Nissan Consumer Affairs. The failures occurred intermittently and without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706465December 22, 2025
SERVICE BRAKES
I am reporting a concern regarding premature rear brake pad and rotor wear on a 2023 Nissan Pathfinder that appears inconsistent with mileage and normal driving conditions and may indicate a brake system design or control issue. The vehicle was purchased as Nissan Certified Pre-Owned with approximately 4,000 miles and has received multiple Nissan dealer inspections with no brake concerns noted. A Nissan Vehicle Health Report issued shortly before the issue indicated “No Action Required” for the brake system. At approximately 14,600 miles, a Nissan dealer measured the rear brake pads at approximately 3 mm, while the front brakes were still in good condition. A second inspection by an independent repair facility confirmed advanced rear brake wear and further determined that the rear brake rotors were damaged and not serviceable. The independent shop advised returning the vehicle to Nissan because the wear pattern was not consistent with mileage or normal driving behavior. Rear brakes wearing significantly faster than front brakes is atypical. The vehicle has not been used for aggressive driving, towing, or severe duty. A Nissan service advisor stated that they have seen early rear brake wear on Nissan Pathfinders and suggested it may be related to the Auto Hold brake feature. The Auto Hold feature is not used on this vehicle, raising concern that brake system logic, electronic parking brake behavior, or control software may be contributing to unintended brake application or drag. Premature rear brake and rotor wear could reduce braking effectiveness, increase stopping distance, and create a potential safety risk, especially if drivers are unaware of accelerated brake degradation. I am submitting this complaint to document a potential pattern of early rear brake system wear on this vehicle model for safety review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704850December 13, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, SEATS
Premature wear on rear brakes and dealers tells there fine each time I’ve taken it in for service I don’t think they even test driven the car is shakes and vibrates when you brake at speeds higher than 30-40 mph. They advised me the battery needs replacing on the last service that it’s showing some sort of signs that needs to be replaced. The heated seats on the passenger side just stopped working all of a sudden. From what I can see online from forums and people complains these are common issues on this vehicle and they are pushed on the customer. I will see what can be covered under warranty but it seems only the seat issue would be covered. This needs to be addressed the brakes are too small and under powered for this size of a vehicle especially if you are towing. It appear they wear out prematurely if your using the cruise control which I don’t use a often or drive down mountain sides or tow at the moment so it doesn’t make sense I have a 2023 Nissan pathfinder with less than 28000 miles. I will be taking the vehicle in soon to address these issues as the tech spoke to me about the battery only when I went in for an oil change and I refused the battery since the vehicle has not had any issue or sign or needing a battery and they would not cover it telling me it was more preventative.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703671December 8, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Forward warning system dashboard light goes on and does not shut off. Module has been replaced at a cost of $2500 and this has not solved the problem. Light has gone off with a chime alarm and yellow triangle with an exclamation point too. We were told we needed to get it fixed as soon as possible for safety reasons. Unfortunately, Nissan dealer can't seem to fix the problem and we're afraid to drive the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702838December 3, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER
The control buttons located on the steering wheel of the newer model Nissan Pathfinder are malfunctioning. These buttons control numerous functions and sensors. What's happening is, the spring action of the buttons are failing and the button is loose. This causes the button to make contact as if it was pushed without touching it, simply driving over a bump. Some of these buttons control warning sensors for the vehicle, anti-collision, parking, blind spot, etc. Numerous people are complaining about this online. Several have said their dealer service department acknowledges that this is a known issue. I contacted Nissan customer service and they told me there is no information in their system about this problem and any repair would be out of pocket by the customer. This is a very expensive repair. This issue must be addressed. There are too many Pathfinder owners having the exact same problem. Please look into this. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700068November 18, 2025
UNKNOWN OR OTHER
Vehicle Year: 2023 Make: Nissan Model: Pathfinder Platinum 4WD VIN: [XXX] Mileage: 24,500 Date First Noticed: October 8, 2025 Problem: The panoramic sunroof drain system is defective, causing water to leak into the cabin during rain, dripping from the driver-side overhead console and door area. This matches Nissan TSB NTB23-073 (Oct 9, 2023), which admits a design flaw in the front drain grommets (Part #76938-5NA0A) leading to poor drainage and clogs—even from normal environmental debris like sand in Florida. The vehicle was built November 2022, well within the 3-year/36,000-mile warranty. Nissan dealer (Nissan of Naples) inspected (Oct 9, 2025) but performed an inadequate diagnosis: only a photo of sand in the tray, no water intrusion test, no drain line analysis, and no TSB verification. They charged $207.54 and denied warranty, claiming "environmental concern" and "outside influence" (sand clog, not defect)—contrary to the Owner's Manual (pp. 2-121/2-122), which requires zero drain maintenance. Nissan Consumer Affairs (Case XXX) upheld the denial, refusing written explanation. BBB complaint (NIS2519919) and FL Lemon Law Form 1A filed Nov 6—still unresolved. Safety Risks: - Mold/mildew growth in headliner (health hazard). - Electrical shorts in overhead console (lights, controls, airbags). - Driver distraction from water dripping near visor/windshield. This defect impairs safe operation and could affect others. Nissan must recall/fix under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699880November 17, 2025
BACK OVER PREVENTION: WARNINGS
Front Parking assist sensors excessively activates theyre calibrated no faults given to Nissan Tech even at a complete stop they go off with loud obnoxious beeping this has been documented by my local dealer they're dumbfounded because there's no faults any speed under 6 MPH they're going off non stop as if there's obstruction or object there is. nothing Nissan Techs originally completely useless and denied any issues at all until I made the service manager get involved Nissan of America DOES NOT RETURN CALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699633November 16, 2025
UNKNOWN OR OTHER
AVM cameras stopped working. The Pathfinder is a large vehicle with inherent blind spots. The rearview camera system is essential for safety. The problem was inspected and verified by local Nissan dealership (Jim Kerras Nissan of Jackson, TN). The problem is unresolved and dealership has made very little effort to reconcile. The issue started for no apparent reason and the vehicle is just outside of the warranty mileage. 2023 Nissan Pathfinder Platinum with 41000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699353November 14, 2025
SERVICE BRAKES
I brought my 2023 Nissan Pathfinder in for an oil change and tire rotation at 33, 221 miles and was informed my rear brake pads were worn and my rotors needed to be re-surfaced. I understand this is a long standing issue with 2022 and 2023 Nissan Pathfinders. I rive 95% highway miles , never use my cruise control or electronic parking brake. I understand the rear brake pads are considerably smaller than the front pads causing an early wear issue. I also understand there is a class action law suit in the US District Court of Tennessee for this issue as well . I would like my complaint put on file and a case number sent to me for future reference. Regards, [XXX] Sr. Sales Manager Jeneil Biotech Inc. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697450November 4, 2025
SEATS
Passenger side captain seat frame has too much play causing shaking and noise in the seat when passenger is in seat. Frame was replaced 05/2024 and same issue has occurred less than a year later. After accident on 10/17/2025, sound has gotten worse in seat and inspection shows frame to be critical. At time of accident passenger was in seat. Accident involved a deer on front passenger side bumper and side panel. Insurance did not cover seat claiming accident could not cause seat malfunction.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11694737October 21, 2025
POWER TRAIN
Heard a high pitch whistle sound coming from front right of vehicle when accelerating. Mechanic confirmed it’s a vacuum leak in the intake manifold runner. Nissan says this is not part of powertrain warranty will not cover. Last I checked the intake is part of powertrain. Vehicle has 40,000 miles on it. Have seen multiple other complaints about this issue online. Part is on a national back order at the moment. The fact that their demand is that high for this part should speak volumes. I believe this should be looked into as a possible recall. If an intake runner vacuum leak is not repaired, it will lead to a lean air-fuel mixture causing engine misfires, a rough idle, poor acceleration, and potential stalling which could all contribute to a possible accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694733October 21, 2025
SERVICE BRAKES
Rear brakes needed to be replaced at 20,000 miles. Dealership stated it was normal for electronic brakes to go out that early, which is absurd. Took the car to another mechanic to have the work done, turns out it was a defect in the assembly of the car and the brakes were not fully releasing so we basically were riding our brakes for 20,000 miles. According to the dealership they were getting a lot of this model in for brakes needing replacement. This needs to be looked into for a recall. I have a video of the mechanic showing the issue that I can send in if need be. This is a major safety concern considering if the brakes were to go out because of this or if the brakes would have fully not released causing potential for being hit from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688014September 17, 2025
SERVICE BRAKES
I was informed of a need to replace worn rear brake pads and rotors due to excessive wear after just over 19,000 miles. Being treated as a wear item despite the fact that the issue is common and known by the manufacturer as an issue. After almost 3 years no recall has been done. Thankfully this was caught prior to the brakes entering a failing state.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687423September 15, 2025
UNKNOWN OR OTHER
Mold & Mildew smell is coming from air vents every time vehicle starts. Bommarito Nissan of hazelwood first said they smelled something when we brought it in. But they said we must’ve spilled a drink and suggested we clean our carpets. We knew that wasn’t true but we had it professionally cleaned and aired out. The dealership also replaced both filters and cleaned the evaporator. The smell didn’t go away so we brought it back. Now they’re just saying they “don’t smell anything out of the ordinary..” This is a certified vehicle, like new.. We’re very concerned for our health and safety. And the dealership isn’t going to help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686300September 10, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, LANE DEPARTURE: BLIND SPOT DETECTION
Safety Cameras stopped working on the screen just gives black image when cars put into reverse. If cameras button is pushed screen swaps over to a black screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685776September 8, 2025
UNKNOWN OR OTHER
The car shifted into neutral all by itself. I had to completely put the vehicle in park, then put it back in drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684866September 3, 2025
POWER TRAIN, SERVICE BRAKES
Incident 1: Rear brakes needing replaced within 30,000 miles. Rear brakes at that mileage is unheard of. Incident 2: Coil packs failing and leaving me stranded. 34,000 miles Incident 3: Most recent at 44,000 the flex plate is now broken. With a simple internet search the flex plate is a reoccurring issue that a lot of motorist are experiencing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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