Nissan Leaf Complaints (2020)

167 consumer complaints on file.

#11662891May 24, 2025
ELECTRICAL SYSTEM
On September 12, 2024 Nissan issued a safety recall because of "thermal incidents" affecting batteries in 2019 and 2020 Nissan Leafs. A software repair was promised by March 2025. Nissan has not provided the necessary repair and cannot tell owners if and when it will be available. Please see NHTSA Recall 24V-700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661888May 19, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661463May 16, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661155May 15, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660609May 13, 2025
ELECTRICAL SYSTEM
The battery fire recall on my vehicle has been open since October 2024. The fix was supposed to happen March 2025. It is now May 2025 with no fix in sight. The value of my car has plummeted due to this recall and I am unable to sell to a private party as it is not in working condition. My car should be deemed a lemon as it is unsafe on the road with no fix in the pipeline. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660785May 13, 2025
ELECTRICAL SYSTEM, ENGINE
The recall preventing me from fast charging and using my car as intended was supposed to be fixed by now! I would like a buyback by Nissan since they can't reach a resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659427May 7, 2025
ELECTRICAL SYSTEM
The affected EV battery in my vehicle is in danger of fire during Level 3 quick charging that I frequently use. It has been 8 months since the recall, but no remedy is available yet. This is utterly unacceptable and may even be illegal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658295May 1, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654150April 11, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653743April 9, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure but had avoided long distance driving due to a possible failure related to the recall. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653322April 7, 2025
ELECTRICAL SYSTEM
UNKNOWN - Since being notified of Recall R24B2 for the 2020 Nissan Leaf, I’ve been unable to safely use many chargers due to the risk of battery overheating and potential fire. The fix was first promised for Nov 2024, then delayed to Mar 2025, and now it's April 2025 with no resolution. This ongoing delay has disrupted the ability to use the vehicle as intended. Leaving it on slow chargers for long periods requires the use of alternate transportation frequently. My local dealership has no updates, and Nissan has not offered interim solutions. I’m reporting this as a safety concern due to the risk of overheating and the prolonged lack of remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652620April 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650092March 24, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The local dealer was contacted; however, parts were not yet available. The vehicle was taken to a second local dealer and was left until parts for the recall would become available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648540March 16, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Can’t use fast-charging! I am filing this complaint regarding Nissan’s failure to resolve the DC fast charging issue affecting my 2020 Nissan Leaf. In October 2024, Nissan issued a recall for nearly 24,000 Leaf vehicles due to a fire risk linked to Level 3 fast charging. Nissan advised owners to stop using fast charging and promised a software update by November 2024 to fix the issue. It is now March 2025, and Nissan has yet to deliver the promised fix. As a result, I cannot safely use a key feature of my vehicle, which significantly impacts its functionality and usability for long trips. This continued delay has caused major inconvenience and has left owners without a solution for months beyond Nissan’s stated timeline. I am requesting that the NHTSA investigate Nissan’s failure to resolve this issue and hold the company accountable for not providing a timely fix. Nissan should either deliver the promised update or offer alternative solutions for affected owners. Please confirm receipt of this complaint and advise on any further steps I can take.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642564February 13, 2025
POWER TRAIN
While attempting to drive on icy pavement and “rocking” the vehicle forward and back, the motor accelerates uncontrolled without pressing the accelerator and would not stop when the brake pedal was pressed and released. It would only stop when the brake pedal was held depressed. I do not have a photo, but I do have a video which cannot be uploaded since it’s not a photo file. I would be happy to provide if requested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640120February 1, 2025
ELECTRICAL SYSTEM
Nissan has delayed the fire-safety fix for the 2020 LEAF's (CHATdeMO) direct current charging defect. The recall was listed in September 2024 and it was supposed to be available in 2024. However, the fix is delayed until March 2025. As a result of this delay, I am unable to use the vehicle as intended, since direct current fast charging is prohibited. This is causing me great inconvenience. Can NHTSA demand Nissan ready this important safety fix in a timely fashion? Waiting six months for a recall that will likely only involve software modification is unacceptable! Please take action!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637211January 20, 2025
VISIBILITY/WIPER
The defrost in my Nissan Leaf with does not function at all when the temperature is below around 10 degrees Fahrenheit. I found this out by having my windshield rapidly frost over while driving down the highway at over 65 MPH, almost causing a multi-vehicle accident because I could not see out of any of my windows. When I departed for my trip the vehicle had defrost functionality, but the ambient temperature must have dropped during my trip to the point where I can only assume the heat pump became disabled by the vehicle control systems, leaving only the Positive Temperature Coefficient (PTC) heater to supply defrost functionality. I assume that my PTC heater is somehow inoperative and thus resulted in the rapid frosting without any warning or indication to the driver. I see this as a critical safety concern as it affects vehicle visibility and defrost performance to where the vehicle no longer meets FMVSS Standard 103. Driving in ambient temperatures around the point at which the heat pump becomes disabled can cause rapid frosting of the vehicle windows with zero warning or indication of the defrost functionality being compromised. Since it only happens in extreme cold, I assume the issue is related to the Positive Temperature Coefficient (PTC) heater that is supposed to kick in when the vehicles heat pump becomes ineffective below a specific ambient temperature. I tried the process outlined in NTHSA recall 22V-048, but it still does not supply any defrost functionality. Conducting a quick internet search has resulted in numerous other Leaf owners experiencing similar issues with their loss of defrost functionality and vehicle heat in extreme cold ambient temperatures. The vehicle has not yet been inspected by a dealer or the manufacturer. I was lucky and did not get into an accident, but other owners of this vehicle may not be so lucky. I feel that Nissan is hiding a known defect here since there was already a recall related to Defrost performance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636592January 17, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My Nissan Leaf high voltage battery has experienced excessive heating due to normal use of the level 3 chargers. Recently the battery tripped a fault sensor due to the expansion of battery cells due to excessive heating, and the vehicle is no longer drivable. They recommend replacing the battery, but refuse to help with the repairs because the vehicle is 3000 miles over the battery warranty. With the latest recall I believe this is unacceptable, and Nissan isn't even sure they can get a replacement battery. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636177January 15, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Hello. I have a 20/20 Nissan Leaf SV Plus. This morning I had a total brake failure for lack of a better term. The E-Pedal system, which I always use, suddenly failed while I was driving, showing a warning on screen that said E-Pedal system malfunction... Please use pedal to break. When I went to use the pedal to break nothing happened except for this horrible sound and feel in the pedal. It barely just finally grabbed a little bit enough to stop before I hit the car ahead of me. But it was nothing short of a total brake failure, both E-Pedal and manual pedal. Extremely distressing. What I want to know is how on earth when the E-Pedal fails, the normal manual brake pedal doesn't work either. One thing to note, I let it sit almost all day while I was at work, went out and tried it, and it suddenly was working. I drove around the parking lot, turned it off...back on ..and then The E-Pedal warning came up again. I then went and purchased a 12 volt battery, as I read in some forums that it's possibly due to that. That also did nothing. Got the same E-pedal malfunction. The main reason I'm letting your agency know, is because I would consider this a total break failure, and completely unacceptable. By sheer luck I was only going about 5 mph when it first happened, and I could still barely break in time. Any help on the Federal level...would be great. Thank you so much for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635100January 9, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf SV Plus. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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