Nissan Leaf Complaints (2018)

68 consumer complaints on file.

#11492170November 3, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Around 45 degree weather, while driving on the freeway, a warning light indicating the AEB had been turned off started flashing on my dashboard without any collision, jerky movements, sudden stops, or changes to settings. At the same time this happened, my electric battery mileage started to fluctuate erratically (73% to 8% to 14% back to 70% and finally to 60%). This is extremely concerning because of the car immediately brakes or if the battery dies on the freeway, it could cause a major collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492173November 3, 2022
ELECTRICAL SYSTEM
Around 45 degree weather, while driving on the freeway, my electric battery mileage started to fluctuate erratically (73% to 8% to 14% back to 70% and finally to 60%). It gave me low battery warnings two separate times. At the same time this happened, a warning light indicating the AEB had been turned off started flashing on my dashboard without any collision, jerky movements, sudden stops, or changes to settings. This is extremely concerning because of the car immediately brakes or if the battery dies on the freeway, it could cause a major collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486228September 24, 2022
UNKNOWN OR OTHER
When the vehicle is booting up after pressing the power on button you can try to shift from P to R or D. It is very easy to do this too soon. Instead of staying in P or shifting to the desired gear it shifts to N. You can then shift to R or D without using the brake pedal. Normally you would think this is no big deal. The problem is if you are on a hill and expect to move in reverse you end up rolling forward and vice versa. This happens a lot, because I am impatient. It has not caused an issue for me yet, but I can foresee something happening from a minor collision to something horrible where a child is run over or injured. I brought it to the attention of my local dealer before my warranty expired and they said all of the Leaf vehicles do this. How does Nissan think this is acceptable? How does a dealership not report this after they are made aware of such an issue? This has been the case since I have had the vehicle since late 2018. I keep meaning to report it. I hope this has not caused any injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475265July 22, 2022
AIR BAGS
There is a faulty passenger airbag sensor. I see that this has been an issue in the past for older Nissan models. The dealer has inspected it and confirmed the problem. If there is no passenger in the front seat, the supplemental airbag warning light and the front passenger airbag status light stay on. If there is a passenger, the supplemental airbag warning light will turn off, but the front passenger airbag status light stays on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461430April 20, 2022
FUEL/PROPULSION SYSTEM
While driving on the highway with a full battery charge, the vehicle battery was suddenly depleted, the car entered "turtle mode" (a reduced motor power at low charge feature), and then turned off completely moments later. This is a huge safety issue as it leaves you to coast to a stop without the benefit of power brakes or steering. This is caused by a weak cell in the high voltage battery, an issue Nissan is aware of but has chosen not to address. Currently I have no other option but to continue driving the car as is, with the risk of an accident in a situation like this continually increasing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447574January 15, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
AEB system malfunction around 25000 miles. Dealer diagnose as the front radar failed and cause the cruise control not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436355October 11, 2021
STEERING
Steering wheel paint chipping causes multiple lacerations on finger during turn
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11429682August 19, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2 incidents have occurred with this vehicle. The first earlier this year (2021) is that upon slowly accelerating to move closer to vehicle that moved up in a turn lane, the automatic emergency brake system engaged, abruptly stopped the vehicle and many lights lit up across the dashboard. The brakes then released and all lights on the dashboard disappeared. I was not close enough to the car ahead or at any rate of speed that should have caused this abrupt brake reaction. The 2nd incident and most dangerous happened on 8/13/21. I was slowly reversing out of a parking spot at a crowded location, when I saw a car behind my vehicle. I went to brake (not hard brake just regular), and the brakes did not work. I continued to slowly roll back towards the car behind me. I tried pressing the brakes repeatedly and it would not stop rolling backwards. I then pulled the emergency brake and the car came to a stop. No lights appeared on the dashboard. I turned the car off and powered it on again and slowly moved forward into the parking space and tried reversing again. The car was driving completely fine just after. I had a short trip home & didn't drive the rest of the evening. I didn't charge the car as there was still 85% left on the battery. The next morning, the car would not start and a message showing "Service EV System No Power" appeared on the dashboard with multiple lights lit. I called a tow truck to take it to the dealer and they found that the 12v battery was completely dead. Battery light not lit on dashboard prior to the complete outage. The dealer said it was the 12v battery that was likely the cause of these incidents and they replaced it. The brake issues could not be reproduced at the dealer after the new battery installed. Also note, that I just had the vehicle in for a multi-point inspection in June where nothing was found to be faulty. They did recommend a brake fluid exchange, so this was done as well as tire rotation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415463May 6, 2021
STRUCTURE:BODY
I HAD INITIATED A CLAIM SOMETIME LAST YEAR ABOUT THE B PILLAR PLASTIC DOOR TRIM POSSIBLY BEING DAMAGED FROM THE SUN'S REFLECTION. NISSAN USA REFERRED ME TO THE LOCAL DEALERSHIP SINCE THEY CANNOT HELP ME. THEY SAID THAT IT'S NOT A DEFECT AND WE WOULD HAVE TO PAY FOR ANY DAMAGES THAT NEEDED TO BE REPAIRED (ABOUT $1000). I DON'T AGREE WITH THIS AS IT'S NOT AN UNCOMMON ISSUE FOR DOOR TRIMS TO MELT JUST LIKE IF THE HEAT FROM A HEAT GUN WAS APPLIED TO IT. THERE ARE QUITE A FEW PHOTOS ONLINE AND NOT JUST NISSAN. I HAVE NO CONTROL OVER WHERE THE SUN REFLECTS OR THE BUILDINGS THAT REFLECT THE SUN'S RAYS. I DON'T BELIEVE THAT I SHOULD BE HELD LIABLE FOR THIS, THE VEHICLE WAS USED AS INTENDED, AND THERE ARE NO INSTRUCTIONS ON THE MANUAL REGARDING THIS. THE CAR IS MELTING FROM THE SUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394518February 3, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I WAS DRIVING ALONE AT 4:20PM AT ABOUT 30 MPH, WITH NO OTHER CARS OR PEDESTRIANS AROUND WHEN THE BRAKES SUDDENLY ACTIVATED, AND THE ACCELERATOR WENT TO IDLE. THE BRAKING LASTED ABOUT ONE SECOND AND DID NOT STOP THE CAR COMPLETELY. THIS OCCURRED ON A CITY STREET. THESE EVENTS HAVE BEEN HAPPENING SEVERAL TIMES A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391083February 1, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
WAS DRIVING AT APPROX. 30 MPH ALONE ON A LOCAL HIGHWAY WITH NO TRAFFIC AROUND, NO PEDESTRIANS OR OBSTRUCTIONS IN THE ROAD, WHEN THE ACCELERATOR DISENGAGED AND THE BRAKES CAME ON. THE BRAKING ONLY LASTED ABOUT ONE TO TWO SECONDS AND DID NOT STOP THE CAR. A TRIANGULAR WARNING SIGN APPEARED ON THE DASH DURING THE BRAKING, AND WENT OFF WHEN THE BRAKES RELEASED. I BELIEVE THE PROBLEM IS A MALFUNCTION OF THE FORWARD COLLISION WARNING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389170January 21, 2021
STRUCTURE:BODY
FRONT DRIVER SIDE DOOR STARTED SAGGING AGAIN, SAME ISSUE AS PREVIOUSLY REPORTED UNDER # 11308649. TAKEN TO THE DEALER TODAY, THEY ADJUSTED THE "DOOR STRIKER". AS REPORTER PREVIOUSLY, THERE MAYBE A STRUCTURAL ISSUE WITH THE DOOR STRIKER BEING TOO FRAGILE OR TOO THIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330412June 23, 2020
UNKNOWN OR OTHER
BACKUP CAMERA PERIODICALLY FAILS TO PRODUCE FEED, RESULTING IN BLACK SCREEN WHEN VEHICLE IS IN REVERSE (THOUGH BACKUP TURN GUIDANCE LINES STILL APPEAR). SLAMMING TRUNK DOOR OR PRESSING ON THE CAMERA MODULE ITSELF SOMETIMES RESOLVES ISSUE BUT CAN ONLY BE DONE FROM OUTSIDE THE VEHICLE AND DOES NOT ALWAYS FIX THE ISSUE. THIS IS SEPARATE FROM THE EXISTING RECALL IN REGARDS TO THE SOFTWARE ISSUE. DEALERSHIP HAS INSPECTED VEHICLE AND NOT FOUND ANY WIRING ISSUES AND NOTED THAT THIS IS NOT RELATED TO THE SOFTWARE ISSUE IN THE EXISTING RECALL. CANNOT RELIABLY REPRODUCE BUT SEEMS TO OCCUR ROUGHLY ONCE A MONTH OR MORE OFTEN. POSSIBLY OCCURS FROM OPENING AND CLOSING TRUNK DOOR THOUGH ISSUE IS NOT NOTICED UNTIL NEXT TIME THE CAR IS OPERATED AND PUT IN REVERSE. TURNING VEHICLE OFF AND THEN BACK ON DOES NOT RESOLVE ISSUE. BACKUP CAMERA TURN GUIDANCE LINES CONTINUE TO APPEAR EVEN IF NO BACKUP CAMERA FEED APPEARS (BLACK SCREEN) WHICH SEEMS TO INDICATE AN ISSUE WITH THE CAMERA MODULE ITSELF RATHER THAN THE DISPLAY MODULE OR SOFTWARE. THIS HAS BEEN AN ISSUE SINCE THE FIRST YEAR OF VEHICLE OWNERSHIP BUT HAVE NOT BEEN ABLE TO FIX/DIAGNOSE AS IT HAS NOT OCCURRED WHILE AT DEALERSHIP OR OTHER REPAIR FACILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316742March 7, 2020
SERVICE BRAKES
THIS HAS OCCURRED MULTIPLE TIMES THROUGHOUT MY ALMOST TWO YEARS OF OWNERSHIP. THE NISSAN LEAF 2018 HAS A MODE CALLED "E-PETAL" THAT ALLOWS THE DRIVER TO OPERATE THE VEHICLE USING ONLY THE GAS PETAL. THE ISSUE I HAVE WITH MY CAR IS WHEN I AM IN A PARKING LOT TURNING MY STEERING WHEEL AS FAR TO THE LEFT OR RIGHT AS IT WILL GO TO NAVIGATE INTO THE PARKING SPACE, MY CAR WILL SUDDENLY STOP BRAKING CAUSING MY CAR TO RUSH FORWARD. I HAVE NEVER BEEN HURT, BUT THE SUDDEN SPEED INCREASE WHILE MAKING A HARD TURN WIPES MY CAR AND HAS CAUSED ME TO ALMOST HIT PARKED CARS. THE "E-PETAL" SHOULD CAUSE THE CAR TO BRAKE WHEN THE GAS PETAL IS DEPRESSED, BUT IT SEEMS TO DISENGAGE ENTIRELY WHEN I DO AS STATED ABOVE. I DON'T SEE ANY REASON TURNING THE WHEEL A CERTAIN WAY SHOULD CAUSE THE "E-PETAL" TO DISENGAGE. I DIDN'T KNOW IF I SHOULD REPORT THIS, BUT IT SEEMS LIKE I COULD REALLY HURT SOMEONE IF THIS HAPPENED WITH PEDESTRIANS AROUND. I AM UNSURE ABOUT THE EXACT MILEAGE, DATE, AND SPEED WHEN THE INDECENT OCCURRED BUT IT HAS HAPPENED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308645February 12, 2020
ELECTRICAL SYSTEM
THE CONTROL PANEL TOUCHSCREEN DISPLAY IN THE NISSAN LEAF (2018) HAS A DENIAL OF SERVICE VULNERABILITY THAT CAN BE USED TO LOCK UP THE SCREEN. ONCE LOCKED, THE TOUCH SCREEN CAN NO LONGER BE USED EVEN IF THE CAR IS TURNED OFF AND ON. THE ONLY WAY TO UNLOCK THE SCREEN IS BY REMOVING AND RE-INSERTING THE SD CARD CONTAINING THE MAPPING DATA. THIS SEEMS TO ARISE FROM THE SOS FUNCTIONALITY LOCKING THE TOUCHSCREEN AND NOT TURNING OFF WHEN THE CAR DOES. TO REPLICATE: 1. TURN ON THE CAR, VERIFY THAT NISSANCONNECT WITH SOS FUNCTIONALITY IS ENABLED BY CHECKING THAT THE LITTLE LIGHT ON THE SOS BUTTON IS LIT. 2. PRESS THE SOS BUTTON. 3. PRESS AND HOLD THE SOS BUTTON WHILE TURNING OFF THE CAR. 4. THE SOS CALL WILL LOCK THE SCREEN OF THE CAR, AND WILL STAY THAT WAY UNTIL THE SD CARD IS REMOVED AND RE-INSERTED. TRIED REPORTING THIS TO NISSAN, NO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308649February 12, 2020
STRUCTURE:BODY
ON FRIDAY, 02/07/2020, THE FRONT DRIVER SIDE DOOR NO LONGER CLOSED CORRECTLY ON THIS CAR. THE CAR WAS TAKEN TO A NISSAN DEALER WHERE AN "ADJUSTMENT" WAS MADE. LATER THAT DAY, THE DOOR WOULD NO LONGER CLOSE AGAIN. ON MONDAY, 02/10/2020 THE CAR WAS TAKEN TO A NISSAN DEALER, AND ANOTHER ADJUSTMENT WAS MADE. THE DEALER ADVISED THAT "NO WEIGHT" SHOULD BE PUT ON THE DOOR EVEN THOUGH THIS HASN'T BEEN AN ISSUE BEFORE. I BELIEVE THAT THERE MAYBE A MANUFACTURING DEFECT INHERENT IN THE HINGING MECHANISM OF THIS MODEL WHICH LEADS TO GRADUAL WEAKENING OF THE HINGE LEADING TO A DOOR NOT BEING ABLE TO CLOSE PROPERLY. THIS MAY BE RELATED TO AN EXISTING NHTSA ID # 10143486 (NTB18-042).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301859January 25, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
THIS NISSAN LEAF HAS AN EZ-PEDAL FEATURE. WHEN ENABLED, TAKING YOUR FOOT OFF THE ACCELERATOR SLOWS YOU DOWN QUICKLY UNTIL YOU COME TO A FULL STOP. AND THEN THE CAR DOES NOT MOVE. AND THIS NON-MOVEMENT DOES NOT REQUIRE DEPRESSING THE BRAKE. WHILE A CONVENIENCE, THERE IS A DESIGN FLAW. WHEN ENABLED AND THE CAR IS STOPPED (BUT IN DRIVE), THE BRAKE LIGHTS DO NOT COME ONE. IN CONTRAST, WHEN STOPPED USING THE BRAKES, THE BRAKE LIGHTS ARE ILLUMINATED. THIS IS A SAFETY HAZARD! DRIVERS APPROACHING FROM BEHIND DON'T EXPECT A STOPPED CAR TO NOT HAVE BRAKE LIGHTS ON. THEY MAY REALIZE RATHER LATE THAT THE CAR IS STOPPED. IN OTHER WORDS, THE VISUAL CUE OF "BRAKE LIGHTS ON MEANS CAR IS STOPPED OR SLOWING DOWN" IS NOT EVIDENT. WHICH CAN LEAD TO MISTAKES BY DRIVERS WHO ARE NOT PAYING FULL ATTENTION. THIS HAPPENED TO ME RECENTLY. I WAS STOPPED BEHIND A CAR WAITING AT A CROSSWALK. ON A 3 LANE 40MPH STREET, WITH NO LIGHTS OR STOP SIGNS FOR A MILE. A FAST STRETCH WITH NO EXPECTATION OF STOPPING!. I, IN MY LEAF, HAD EZ PEDAL ENABLED. I WORRIED THAT SOMEONE MIGHT HIT ME, SINCE I WAS STOPPED IN A PLACE THAT IS UNUSUAL TO STOP IN. AND 15 SECONDS AFTER STOPPING I WAST REAR ENDED! NO PERSONAL DAMAGE, BUT $1500 IN REPAIR (AND MORE FOR THE CAR THAT HIT ME). SINCE I WAS NOT AT FAULT, I WILL GET FULL INSURANCE. BUT IT IS NOT A GOOD THING! I CHECKED LATER - AND INDEED THE BRAKE LIGHTS DO NOT GO ON WHEN THE CAR IS STOPPED IN EZ-PEDAL MODE. THIS NEEDS TO BE RESOLVED! I IMAGINE THIS IS A SOFTWARE UPDATE. I SUGGEST THAT FOR CARS (LEAF OR OTHER) IN DRIVE, WITH EZ-PEDAL ENABLED: WHEN THE CAR IS FULLY STOPPED THE BRAKE LIGHTS MUST GO ON. AND, WHEN THE CAR IS DECELERATING QUICKLY (WHEN YOU TAKE YOUR FOOT OF THE ACCELERATOR WHILE MOVING), THE BRAKE LIGHTS SHOULD GO ON. THANKS. I COULD OF PUT ON MY EMERGENCY FLASHERS, BUT IT IS NOT EASY TO THINK OF SUCH A TRICK ON THE FLY.*DT*JB *DT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11286815December 4, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
NISSAN PROPILOT HAS A SERIOUS SAFETY FLAW. WHEN USING PROPILOT ON MY 2018 NISSAN LEAF SV IN STOP AND GO HIGHWAY TRAFFIC, SOMETIMES WHEN MY NISSAN LEAF COASTS TO AN ALMOST COMPLETE STOP 15 FEET BEHIND A "BOXY" VEHICLE LIKE A SEMI-TRUCK, THE LEAF SUDDENLY ACCELERATES LIKE IF THERE IS NO VEHICLE DIRECTLY IN FRONT OF ME AND IF I AM NOT COMPLETELY ATTENTIVE AND IF I DO NOT IMMEDIATELY APPLY THE BREAKS, THE NISSAN LEAF WOULD REAR END THE SEMI-TRUCK. THIS HAS HAPPENED TO ME 4 TIMES OVER THE PAST 6 MONTHS WHEN FOLLOWING A SEMI-TRUCK WITH TRAILER AND THIS MORNING IT OCCURRED AGAIN A FIFTH TIME BUT THIS TIME I WAS BEHIND A SEDAN. I HAVE A DASHCAM VIDEO OF THE INCIDENT FROM THIS MORNING. I HAVE REPORTED THIS ISSUE TO NISSAN BUT THEY HAVE DONE NOTHING ABOUT IT. I HAVE TAKEN MY 2018 NISSAN LEAF IN TO THE LOCAL NISSAN SERVICE CENTER BUT THEY SAY THERE IS NOTHING WRONG WITH THE SENSORS AND THEY DO NOT SEE ANY ISSUES AND NO ERROR CODES REPORTED BY THE CAR. I BELIEVE THIS IS A SOFTWARE PROBLEM WHERE THE SOFTWARE IGNORES THE RADAR IMAGE OF THE TRUCK IN FRONT BECAUSE IT THINKS IT IS AN OVERHEAD SIGN AND NOT ANOTHER VEHICLE IMMEDIATELY IN FRONT, THE CAMERA INPUT OF THE VEHICLE IN FRONT ALSO APPEARS TO BE IGNORED BY THE SOFTWARE IN THIS SITUATION. ADDITIONALLY, I HAVE HAD AT LEAST TWO INCIDENTS (ALSO OCCURRED THIS MORNING) WHERE PROPILOT LANE KEEPING FEATURE SHUTS OFF AND AUTOMATIC EMERGENCY BREAKING IS ALSO SHUT OFF AND DEACTIVATED FOR AND EXTENDED PERIOD OF TIME FOR NOW APPARENT REASON (IN EXCELLENT WEATHER AND CLEAR CONDITIONS, NO OBSTRUCTIONS OF SENSORS, ETC.), I HAVE VIDEO OF THIS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282306November 25, 2019
SERVICE BRAKES
ON THE STREET WE USE TO LEAVE OUR NEIGHBORHOOD, THERE IS ONE SECTION OF THE CEMENT THAT IS A LITTLE TALLER THAN THE ONE BEFORE IT.INTERMITTENTLY, THE AUTOMATIC BREAKING WILL BE SET OFF IN THIS SPOT FOR NO REASON. IT IS ALARMING! WE ARE ALSO WORRIED IT WILL HAPPEN ON A BUSY STREET AND CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240675July 30, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2018 NISSAN LEAF. THE CONTACT STATED THAT THEIR SPOUSE WAS DRIVING THE FAMILY VEHICLE AND WAS ABOUT TO COME TO A STOP WHEN ANOTHER VEHICLE CRASHED INTO THE CONTACT'S SPOUSE FROM THE REAR. THEY ATTEMPTED TO BRAKE HOWEVER, THE VEHICLE SLID UNTIL IT HIT CURB. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S SPOUSE WAS NOT INJURED. THERE WAS KNOW ONE ELSE IN THE VEHICLE WITH THE CONTACT'S SPOUSE. THE PERSON THAT CRASHED INTO THE REAR OF THE CONTACT'S SPOUSE WAS NOT INJURED. THEIR WAS NO MEDICAL ATTENTION NEEDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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