Nissan Juke Complaints (2011)

153 consumer complaints on file.

#11033122October 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE ENGINE STALLED. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO GET A DIAGNOSTIC TEST FROM THE LOCAL DEALER. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,454.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018857August 22, 2017
ELECTRICAL SYSTEM
DOOR LATCH AND LOCKS NOT WORKING PROPERLY. SERVICE BULLETINS (3) WERE ISSUED BUT I WAS NEVER INFORMED AND NISSAN WON'T COVER THE COST OF THE REPAIRS. CAR IS PARKED. I TOLD NISSAN THIS IS A SAFETY ISSUE CAUSE PASSENGERS CAN NOT GET OUT OF THE CAR AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014672August 11, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING, THE VEHICLE SUDDENLY LOST POWER AND WOULD NO LONGER ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TURBOCHARGER SENSOR BRACKET FRACTURED. THE MECHANIC WAS ABLE TO APPLY A TEMPORARY REMEDY TO THE VEHICLE, WHICH LATER FAILED. THE VEHICLE WAS LATER TAKEN TO FENTON NISSAN LOCATED IN OKLAHOMA CITY, OKLAHOMA WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V583000 (ENGINE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995270June 15, 2017
FUEL/PROPULSION SYSTEM
DOSE NOT EVEN GET CLOSE TO THE EST GAS MILAGE SHOULD 25CITY 30 HIGHWAY IT REALLY GEYS 18 CITY AND 22/23 HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993308June 5, 2017
FUEL/PROPULSION SYSTEM
NOTE LONG AGO., MY CAR WAS TAKEN FOR AN OIL CHANGE. AFTERWARDS OIL BEGAN TO APPEAR ON THE GROUND. I TOOK THE VEHICLE BACK. I WAS CHARGED $163.OO FOR DIAGNOSTIC BUT NEVER GIVEN A INVOICE ADDRESS THE ISSUE EXCEPT TO SAY CHECK ENGINE LIGHT WAS ON WITH CODE PO 1113. PO11C AND PO 171.THEY REPLACED SOMETHING BUT ONLY GAVE A RECEIPT FOR A DIAGNOSIS. THEN I RECEIVED A MONTH LATER, A NOTICE ABOUT AN EVAPORATIVE EMISSON VAPOR VENT TUBE. I BELIEVE I SHOULD RECEIVE THE MONEY RETURNED FOR THE DIAGNOSIS BECAUSE IT WAS THE ERROR OF THE DEALERSHIP AND I NEED A COPY OF THE WORK PERFORMED FOR MY RECORDS; WHICH WAS NOT PROVIDED EXCEPT WHAT WAS MENTIONED ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992137May 30, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT SMELLED STRONG FUEL FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO EXECUTIVE JEEP (900 UNIVERSAL DR N SUITE B, NORTH HAVEN, CT 06473 (203) 239-5213) WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED, AND THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986293May 18, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO LOSE POWER. WHEN THE CONTACT CAME TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE APPROACHING A STOP AND THE VEHICLE BEGAN TO PUT ITSELF IN LIMP MODE. THE DEALER DIAGNOSED THAT THE WELD DETACHED FROM THE TURBO. THE DEALER ALSO INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 11V583000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983746May 5, 2017
FUEL/PROPULSION SYSTEM
I HAVE A NISSAN JUKE 2011 AND HAD TO REPLACE THE FUEL PRESSURE SENSOR BECAUSE IT WAS LEAKING GAS. I FEARED FOR MY SAFETY AND THE SAFETY OF PASSENGERS. NISSAN REFUSED TO REPAIR MY VEHICLE BECAUSE MY CAR WAS NOT APART OF THE VIN NUMBER SELECTED FOR RECALL. I HAD THE SAME PROBLEM AND COULD HAVE BEEN KILLED. THEY SHOULD BE RESPONSIBLE. GRAINGER NISSAN, 1550 CHATHAM PARKWAY, SAVANNAH, GA, 912-358-5858 REPAIRED MY VEHICLE. NISSAN NEED TO REFUND MY MONEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983245May 3, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT'S WIFE OWNS A 2011 NISSAN JUKE. ON SEVERAL OCCASIONS, THE VEHICLE SMELLED OF FUEL. THE CONTACT STATED THAT THE FUEL ODOR BECAME STRONG AND SPREAD THROUGHOUT THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE ISSUE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979917April 22, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
SEVERAL TIMES MY 2011 NISSAN JUKE SL AWD HAS LOST SIGNIFICANT POWER. EVERY TIME IT HAPPENED SPEED DROPPED TO APPROX. 20MPH. THESE WERE ALSO ON INTERSTATE DRIVES WHERE QUICK DECELERATION IS VERY DANGEROUS. IT IS MY UNDERSTANDING THAT NISSAN DID RECALL JUKES WITH THE SAME ISSUE BUT MY VEHICLE WAS NOT INCLUDED. I HAVE READ MANY COMPLAINTS ON, THE INTERNET, ABOUT THE SAME PROBLEM AND THOSE PEOPLE WERE NOT INCLUDED IN THE RECALL. I WOULD APPRECIATE CONSIDERATION OF INVESTIGATION INTO POSSIBLE EXTENSION OF THE RECALL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967512March 21, 2017
FUEL/PROPULSION SYSTEM
VEHICLE EXPERIENCED ODOR OF RAW GASOLINE IN VENTILATION SYSTEM TO PASSENGER COMPARTMENT WHILE VEHICLE WAS ON, PARTICULARLY AFTER STARTUP. THIS ODOR COULD ALSO BE SMELLED ON THE EXTERIOR OF THE VEHICLE. VEHICLE WAS TAKEN TO DEALER AND IT WAS DETERMINED THAT A FUEL PRESSURE SENSOR LEAK WAS THE PROBLEM AND PERFORMED REPAIR. AFTER THE VEHICLE WAS REPAIRED, A WEB SEARCH SHOWED THAT THIS SAME PROBLEM HAD A SAFETY RECALL ON THIS SAME VEHICLE (12V-069), BUT THIS VEHICLE JUST "OUT OF THE VIN RANGE" FOR THE RECALL. THE SAFETY RECALL SHOULD BE EXTENDED AND OWNERS ADVISED OF THIS SAFETY ISSUE THAT MAY OCCUR, POTENTIALLY CAUSING A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966189March 15, 2017
STRUCTURE:BODY
DURING RAIN, WATER LEAKS AND WILL DRIP RIGHT ON TOP OF FEET AREA UNDER THE DRIVER SIDE DASH, RIGHT ONTO OUR FOOT. MANY USER ALSO HAVE THE SAME ISSUE AS REPORTED ON THE JUKEFORUMS.COM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959659March 8, 2017
UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY THE SUNROOF ON MY 2011 NISSAN JUKE EXPLODED. IT SOUNDED LIKE SOMEONE HAD SHORT MY CAR. THANKFULLY THE SHADE WAS CLOSED OR THE GLASS WOUND HAVE FALLEN DOWN WHILE DRIVING, CAUSING AN INJURY OR POSSIBLE CRASH. THE EXTREME NOISE ITSELF WAS VERY SCARY AND COULD HAVE RESULTED IN A CRASH DUE TO BEING SO STARTLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958771March 6, 2017
ENGINE
MY TURBO BECAME FAULTY AFTER ONLY 67,000 MILES. THE CAR SOUNDS AND FEELS LIKE IT COULD STALL AT ANY TIME. THERE WAS A RECALL FOR THIS BUT ONLY COVERING JUKES MANUFACTURED THROUGH MAY OF 2011, MINE WAS MANUFACTURED IN JULY OF 2011. THIS REPAIR IS ESTIMATED TO COST $2500.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953749February 9, 2017
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE ENGINE WAS IDLING LOW. THE VEHICLE WAS TAKEN TO THE DEALER WHO, INITIALLY, WAS UNABLE TO REPLICATE THE FAILURE. WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, IT WAS DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE MANUFACTURER AND THE DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. UPDATED 05/10/17*LJ UPDATED 11/06/2017*JS *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936455December 20, 2016
ENGINE, FUEL SYSTEM, GASOLINE
MY 2011 NISSAN JUKE HAS BEEN SITTING IN AUSTIN TX. WAITING TO BE TOWED FROM CLAY COOLEY NISSAN. THE MOTOR HAS BEEN RENDERED UNFIXABLE DUE TO SLUDGE FROM THE ENGINE. THE JUKE WAS RECALLED FOR A TIMING CHAIN REPLACEMENT ON DEC 16,2015 AT MILEAGE 96,133. IN THEIR REPORT IT STATES THAT DUE TO THE TIMING CHAIN HAVING BEEN STRETCHED AND RUBBED INTO THE SIDE OF THE ENGINE AND TIMING COVER;ALUMINUM SHAVINGS FROM THE BLOCK SOAKED IN OIL FROM THE LEAK THE CHAIN CREATED, IS THE REASON THE ENGINE WAS MALFUNCTIONING THIS TIME AROUND. IT WAS ONLY "PATCHED AND NOT FIXED" STATES THE MECHANIC FROM ED HICKS NISSAN. I PURCHASED THE EXTENDED WARRANTY FOR 100,000 MILES AND AT 108,000 MILES THE ENGINE BLOWS AND NISSAN DOES NOT WANT TO CLAIM RESPONSIBILITY FOR THE DAMAGE. I TOOK CARE OF MY CAR SINCE IT IS ALL I HAVE AND BELIEVED IN NISSAN MECHANICS WHEN THEY SAID IT WAS FIXED AND READY.NOT HAVING MY VEHICLE HAS CAUSED SO MUCH STRESS IN MY LIFE. IT HAS BEEN SINCE 8/17/2016 THAT I HAVE BEEN DEALING WITH NISSAN CORPORATE AND THERE CONSUMER AFFAIRS DEPARTMENT. IT SEEMS AT THIS TIME THEY DO NOT WANT TO COMMUNICATE WITH ME ANYMORE. THANK YOU FOR YOUR TIME AND HOPE TO HEAR FROM YOU SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925306November 10, 2016
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE FUEL SYSTEM WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 90,000. UPDATED 01/27/17*LJ UPDATED 7/5/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923964November 3, 2016
FUEL/PROPULSION SYSTEM
THERE'S BEEN A FUEL LEAK FROM THE FUEL RAIL SENSOR AFTER THE RECALL WAS PERFORMED. IT IS CONCERNING THAT NISSAN WOULD NOT COVER THE COST OF THIS LEAK EVEN THOUGH THEY SAY THEY PERFORMED THE RECALL AND REPAIR THE PROBLEM THEY DID NOT REPLACE THE FUEL SENSOR GASKET WHEN DOING SO WHICH I BELIEVE CAUSED THE CURRENT LEAK. THIS SEEMS TO BE A REOCCURRING PROBLEM AND FEEL NISSAN SHOULD TAKE CARE OF SUCH A RISKY FUEL PROBLEM JUST ABOVE THE STARTER THAT COULD CAUSE A SPARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905965September 13, 2016
STRUCTURE:BODY
I TOOK THE CAR TO CAR WASH TODAY, WATER LEAKED INTO MY SHOES AREA FROM UNDER THE DASH BOARD. MY SHOES FEET GOT ALL WET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903388September 2, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
RECALL 11V583000 DOES NOT INCLUDE MY VIN. ALL 2011 NISSAN JUKE SHOULD BE INCLUDED IN THE RECALL. MY TURBO CURRENTLY NEEDS REPLACED DUE TO A WORN BEARING. SEVERAL PEOPLE ONLINE HAVE TO REPLACE THEIR TURBOS IN THEIR 2011 JUKES AT A COST OF $2800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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