Nissan Juke Complaints (2011)

153 consumer complaints on file.

#11298146January 9, 2020
STEERING
WHEN I'M DRIVING DOWN THE INTERSTATE OR REALLY ANYWHERE MY POWER STEERING WILL GO OUT, I'VE HAD IT LOOKED A MANY OF TIMES AND PEOPLE SAY IT'S THE BATTERY BEING LOW AND IT SHOULDN'T DO IT A LOT I'VE HAD THE BATTERY REPLACED AND IT STILL DOES IT, I'M NOT PAYING FOR THE WHOLE REWIRING OF MY CAR BECAUSE I DID NOT KNOW IT WAS LIKE THIS WHEN I BOUGHT IT, LITERALLY 2 DAYS AFTER I BOUGHT IT IT STARTED ACTING UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288447December 11, 2019
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING OUT OF A PARKING LOT, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. WHILE INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE BALL JOINT AND TIE ROD WERE ON THE GROUND AND THE WHEEL WAS SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO DEERY BROTHERS NISSAN OF DUBUQUE (600 CENTURY DR, DUBUQUE, IA 52002, (563) 582-7700) TO BE DIAGNOSED, BUT THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282331November 25, 2019
ENGINE
IN 2014 NISSAN OF NORTH OLMSTEAD DID A RECALL ON OUR TIMING CHAIN WHEN THEY DID THE RECALL THEY DID NOT REPLACE THE TENSIONERS CAUSING THE CHAIN TO RUB THROUGH THE TIMING CHAIN COVER. THERE IS ALSO METAL SHARDS IN OUR OIL IN THE ENGINE. THE CAR WOULD NOT START AND WAS LEAKING OIL VERY BADLY WE TOOK THE CAR TO CONRAD'S IN LAKEWOOD AND THAT IS WHAT THEY TOLD US AND SHOWED US WITH VIDEO. *LN *TR*JB CONSUMER STATED DEALERSHIP REFUSE TO FIX.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269300October 18, 2019
POWER TRAIN
RECENTLY MY 2011 NISSAN JUKE AFTER RUNNING ON INTERSTATE OR GOING ABOVE 55 FOR SHORT PERIOD OF TIME LOSES ALL POWER. I ALMOST WAS IN WRECK ON OCT 5 2019. I WENT FROM 70MPH TO 5. ONCE CAR RESTED I REROUTED ONTO SIDE ROSDS HOME. NOW I'M UNABLE TO DRIVE MY CAR ON INTERSTATE OR HIGHWAY . WHAT I HAVE READ IS SAFETY ISSUE WITH COOLING OF THE TRANSMISSION. NOW I'M WRITING YOU TO PLEASE HELP ME WITH MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265356October 1, 2019
FUEL/PROPULSION SYSTEM
MY VEHICLE WAS TAKEN IN FOR ORIGINAL RECALL REPAIR IN NOVEMBER 2018 TO CHARLIE CLARK NISSAN. UPON PICKUP OF VEHICLE, I ALERTED SERVICE MAN OF STRONG SMELL OF GAS AND HE STATED IT HAD BEEN REPAIRED BUT MY FILTERS SIMPLY NEEDED TO BE REPLACED. I HAD ALL MY FILTERS REPLACED THREE TIMES AND ATTEMPTED TO TAKE MY VEHICLE TO ALTERNATE NISSAN DEALERSHIPS DUE TO PERSISTENT SMELL OF GAS BUT WAS TOLD SINCE THEY'RE ARE NO OPEN CAMPAIGNS WITH MY VIN. I TOOK MY VEHICLE BACK TO ORIGINAL DEALERSHIP AND HAVE NOW BEEN TOLD IT IS INDEED LEAKING FUEL AS A DIRECT RESULT OF THE RECALL BUT THEY ARE UNABLE TO COVER THE COSTS OF THE REPAIR DUE TO IT ALREADY BEEN PREVIOUSLY WORKED ON. VEHICLE LEAKS FUEL PROFUSELY, OMITS BLACK FUMES THROUGH EXHAUST AND HAS ISSUES ACCELERATING. AVERAGE FUEL USAGE IS 60 MILES PERFULL TANK OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233028July 18, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER AN UNKNOWN NHTSA CAMPAIGN NUMBER AT RAIRDON'S NISSAN OF AUBURN (713 35TH ST NE, AUBURN, WA 98002, (253) 833-4700); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202772April 21, 2019
ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL TO WHOM IT MAY CONCERN MY 2011 NISSAN JUKE HAS BEEN HAVING SOME ELECTRICAL PROBLEMS WHEN I PURCHASED THE VEHICLE IT CAME WITH A REMOTE START TWO WEEKS IN THE VEHICLE WOULDN'T START WITH THE REMOTE START WHENEVER I PUSHED THE REMOTE START IT WOULD CLICK AND WOULDN'T COME ON. IT ALSO MADE THE TWO CAR KEYS I HAD NOT WORK AND THE MONITOR SCREEN WOULDN'T TURN ON. I REPLACED THE BATTERIES ON THE KEYS AND ALSO THE CAR AND EVENTUALLY DISCONNECTED THE REMOTE START AST THE PROBLEM STILL PROCEEDED. AFTER DOING SO IT WORKED FOR A COUPLE MONTHS FINE EXCEPT FOR A FEW GLITCHES IN THE MONITOR NOW IT'S ACTING UP AGAIN WHILE I WAS DRIVING IT THE SCREEN WENT OFF WHILE DRIVING I TURNED THE CAR OFF AND THE SCREEN COMES ON AGAIN. THEN THE CAR STOPS WHILE I'M DRIVING. I HAD A LOCAL MECHANIC CHECK HE SAID IT WAS MY TIMING CHAIN IN MY ENGINE I FOUND AN ARTICLE ON CARS.COM THAT SAID THE REPAIR IS COVERED UNDER RECALL. I'M STILL MAKING PAYMENTS ON MY VEHICLE AND I HAVE NO WARRANTY THE REPAIR IS EXPENSIVE ABOUT 2,000 TO FIX SO I AM WITHOUT A CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197107April 18, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING AT UNKNOWN SPEEDS, THERE WAS AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. WHILE AT A STOP LIGHT, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO VADEN NISSAN OF HILTON HEAD (200 FORDING ISLAND RD, BLUFFTON, SC 29910, (843) 836-6800) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35378015. THE MANUFACTURER OFFERED TO PAY SIXTY PERCENT OF THE REPAIR COST. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191338March 25, 2019
ENGINE
I HAVE A 2011 NISSAN JUKE. THERE WAS A TIMING CHAIN RECALL ON ALL 2011-2014 NISSAN JUKES. I WAS NOT NOTIFIED OF ANY RECALLS. WHEN MY TIMING CHAIN BROKE, I WAS TOLD BY HENDERSON NISSAN IN NEVADA THAT THE VALVES WERE DAMAGED BECAUSE OF THE DEFECTIVE TIMING CHAIN. A REP FROM NISSAN'S CORPORATE OFFICE TOLD ME THAT MY VIN NUMBER DOES NOT FALL INTO THE RECALL CATEGORY FOR THE DEFECTIVE TIMING CHAIN SO THEY DID NOT WANT TO PAY FOR THE $9,000 FOR A NEW ENGINE. THERE IS A CLASS ACTION LAWSUIT IN CALIFORNIA IN REGARDS TO THE TIMING CHAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184366March 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, A CLICKING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO GEORGESVILLE NISSAN (1260 AUTO MALL DR, COLUMBUS, OH) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE IN MARCH OF 2015 (AT 49,000 MILES). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,540.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181783February 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING, THE VEHICLE IDLED ROUGHLY, STALLED, AND THERE WAS EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE TIMING WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. NORTH WOODS NISSAN (2039 SUSQUEHANNA TRAIL, HUMMELS WHARF, PA) AND THE MANUFACTURER WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165881January 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING, THE TIMING BELT FRACTURED. THE VEHICLE WAS TOWED TO LANDERS MCLARTY NISSAN OF HUNTSVILLE (6520 UNIVERSITY DR NW, HUNTSVILLE, AL 35806, (256) 203-8191). THE CONTACT WAS INFORMED THAT THERE WAS A RECALL FOR THE TIMING BELT, BUT THE VEHICLE WAS NOT INCLUDED. THE DEALER STATED THAT THE REPAIR WOULD COST $10,538. THE MANUFACTURER CONFIRMED THE CONTACT'S STATEMENT AND STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162451December 19, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED. THE DRIVER ATTEMPTED TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND IT STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT NOTICED A BURNING ODOR COMING THROUGH THE VENTS FROM THE ENGINE. THE DRIVER ATTEMPTED TO RESTART THE VEHICLE WHILE IN TRAFFIC, BUT IT FAILED TO START. THE VEHICLE WAS TOWED TO MELLOY NISSAN (LOCATED AT 7707 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, (505) 545-6420), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11152191November 17, 2018
FUEL/PROPULSION SYSTEM
FUEL PRESSUE SENSOR FAILED AFTER TORQUED DOWN RECALL WAS COMPLETED BY DEALER. BOUGHT MY 2011 JUKE NEW FROM DEALER. CAR HAS BEEN PAID OFF SINCE 2016. I NEVER RECEIVED ANY RECALL INFORMATION REGARDING THE FUEL PRESSURE SENSOR UNTIL 2018. I WAS NOT EXPERIENCING ANY PROBLEMS WITH THE VEHICLE. APON RECIEVING THE RECALL NOTICE IN MAY 2018, I TOOK MY VEHICLE IN TO THE NISSAN DEALERSHIP TO ADDRESS RECALL. I PICKED UP MY JUKE AND BROUGHT IT HOME. SINCE I HAVE ANOTHER VEHICLE, THIS ONE WAS NOT MY DAILY DRIVER. I WENT OUT ONCE EVERY FEW DAYS TO CRANK IT UP. I DID NOTICE THAT THERE WAS A FUEL SMELL WHEN I CRANKED THE CAR. THOUGHT MAYBE SINCE THEY TORQUED THE FUEL PRESSURE SENSOR FOR THE RECALL, MAYBE SOMEHOW FUEL HAD GOTTEN IN THE ENGINE COMPARTMENT AND WOULD SIMPLY BURN OFF. THIS CONTINUED EVERY TIME I STARTED THE CAR. I DECIDED TO TAKE IT BACK TO THE DEALER. HAD TO TOW VEHICLE 30+ MILES BECAUSE OF POSSIBLE FIRE OR EXPLOSION FROM ANY IGNITION SOURCE THAT COULD OCCUR. I WAS CONCERNED WHEN THE FUEL SMELL DID NOT GO AWAY. SERVICE MANAGER CALLED AND SAID IT WAS THE FUEL PRESSURE SENDER AND THAT IT WOULD NEED TO BE REPLACED. I ASK FOR PART NUMBER WHICH CAME BACK TO FUEL PRESSURE SENSOR. HE ADVISED ME THAT I WOULD HAVE TO PAY OVER $750 DOLLARS FOR PARTS AND LABOR. SO I AUTHORIZED HIM TO ORDER THE PART BECAUSE THEY DONT KEEP RECALL PARTS ON HAND. I NEEDED TO CONTACT NISSAN. MY QUESTION IS IF THERE IS OR HAS BEEN 3 SEPARATE RECALLS FOR THIS PART AND MY VEHICLE WAS FINE BEFORE THE 2018 RECALL REPAIR. WHY IS THE DEALER REQUIRING ME TO PAY FOR THE REPAIR? IT IS MY UNDERSTANDING THAT RECALLS DONT HAVE AN EXPIRATION DATE. IF A PART FAILS THAT IS A KNOWN RECALLED PART THROUGHOUT NISSAN VEHICLES, THEN WHY ISN'T IT BEING REPLACED FOR FREE DUE TO THE HAZARDOUS NATURE OF NOT REPLACING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149884November 7, 2018
UNKNOWN OR OTHER
THE TURBO COMPONENT WENT OUT AND ITS UNSAFE TO DRIVE, I AM ONE MONTH OUTSIDE OF THE RECALL FOR THIS PROBLEM MY CAR IS A 2011 WITH 57K MILES ON IT AND THE AVERAGE FOR LA IS 12-15K. I AM TRYING TO OPEN A CASE WITH NISSAN TO SEE IF THEY WILL COVER IT CONSIDERING THEIR OWN MECHANICS TOLD ME I COULDN'T HAVE CAUSED THIS AND ITS A MANUFACTURE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144939November 2, 2018
POWER TRAIN
ISSUES WITH TIMING CHAIN CREATING LOUD NOISE WHEN RUNNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143748October 29, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE REPAIR FAILED TO REMEDY THE VEHICLE. THE VEHICLE WAS TAKEN TO SHEEHY NISSAN OF GLEN BURNIE (7232 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 754-1777) WHERE THE VEHICLE WAS REPAIRED TWICE. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140322October 15, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TOW TRUCK DRIVER INSPECTED THE VEHICLE AND INDICATED THAT THE TIMING CHAIN MAY BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139963October 12, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT SMELLED FUEL AND NOTICED FUEL LEAKING FROM UNDER THE MIDDLE OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130194September 18, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE MASS AIR FLOW SENSOR. THE VEHICLE WAS TAKEN TO KELLY NISSAN, INC. (4300 95TH ST, OAK LAWN, IL 60453, (708) 499-1000) AND THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS COMPLETED; HOWEVER, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, WHICH FOUND THAT THE MASS AIR FLOW SENSOR WAS STILL FAULTY. THE MANUFACTURER WAS NOT CONTACTED. THE NHTSA CAMPAIGN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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