Nissan Armada Complaints (2019)

79 consumer complaints on file.

#11502692January 19, 2023
ENGINE
The contact owns a 2019 Nissan Armada. The contact stated while driving 65 MPH, the vehicle failed to properly accelerate. There was no warning light illuminated. The contact pulled over on the side of the road and turned off and restarted the vehicle and the vehicle operated but failed to exceed 20 MPH. The vehicle was taken to the dealer and the transmission was replaced and the engine coolant was flushed and replaced; however, the failure recurred. Additionally, the contact stated that the HVAC system failed to operate as needed. The vehicle was taken back to the dealer and the contact was informed that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496109December 5, 2022
ELECTRICAL SYSTEM
Despite two new batteries, within 10 months, I have been stranded several times when the car would not start. I checked with my local mechanic and the alternator is working correctly, but apparently there is a sensor that only works the alternator when doing non-city driving. I checked with Nissan today and even though this is clearly a defect, they charge $400 to disable the faulty sensor and do not consider it a design flaw
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495319November 29, 2022
ELECTRICAL SYSTEM
Have had several issues with the battery draining when nothing is on. Over the 2.5 years since I've owned the vehicle, this has been a constant problem. The vehicle has been to the dealership on several occasions and I was told that a wire from the computer to the electrical system was causing the problem. The dealer also told me they had to call Nissan Headquarters to try to troubleshoot the problem. There are several forums online discussing how everyone knows this is a known problem with the Armada, but nothing is being done. Went to buy a new battery today because it would not start or jumped, but was told the battery was actually good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481100August 24, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Repeatedly drained battery, and won’t start.Nissan dealership Has the worst scheduling system that takes 1 week to get an appointment. Still unknown issue, car turns on, replaced battery worked for one week and then issue appeared again. The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happened on several occasions and then it starts later after a jump. Can’t turn car off or I will get stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460562April 12, 2022
SUSPENSION
Rear suspension failed while I was sitting in parked car. I heard a pop and then felt the back of the suv drop low to the ground. Had it towed to Nissan dealer and was told the pop noise I heard was the air bag for the rear suspension. There was no warning for this issue. I had to replace the entire rear suspension for 1500 dollars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460565April 12, 2022
SUSPENSION
While driving car on highway the rear felt like it was going one way while I was steering another. Took to dealer that just replaced rear suspension on 2/23/22. They saw that the rear tires were worn on the inside to the point of exposed wires. The tires checked out fine on 2/23/22 which indicates an issue on their end. They could not get the rear to align, tried to sell me rear tires (which weren't bad before they worked on the rear suspension).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460570April 12, 2022
ELECTRICAL SYSTEM
Repeated issue of car randomly not starting. Ironically was at dealer on 4/11/22. I was told that car wasn't giving error of an issue. Today on 4/12/22 car would not start in the am when I was leaving for work. Jump started it and drove to work. Got off work, stopped at gas station and car would not start when I attempted to leave gas station. Had to get jump in order to drive it home. This is absolutely ridiculous and annoying for me to have this repeated issue while only having the car for 1 1/2 years. What is even more frustrating is that Nissan has yet to diagnose/fix the issue. They are very much aware that it's a wide spread issue as multiple complaints from multiple people have been made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460173April 8, 2022
ELECTRICAL SYSTEM
Randomly will not start after normal use. Just purchased in Nov 2020. Started having non start issue by April 2021. Returned to dealer who states brake sensor needs to be replaced but want to charge hundreds of dollars. It is clearly a Nissan issue as many others report the same issue. Literally can work fine, drive to work and will not start after my standard 8 hour shift! SUV will only start after getting a jump start. Issue will randomly occur again in a few days, weeks, or months. Car cost too much to experience this issue that Nissan wants the consumer to pay for when it is clearly a defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448622January 24, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
12/2/2021 SUV accelerated on its own incident happened in my daughters driveway. SUV is available for inspection I have possession as of 1/22/22 picked up from Nissan dealership. I pulled in the her driveway then I backed up so I would be half on the driveway and half on grass in the event her or her husband needed to leave Backed up the car and soon as I put the car in drive the car accelerated on its own. I pushed my foot on the brake pedal as hard as I could would not stop till it hit my daughters car which then shoved her new car through her garage door. A warning message came up on the screen stating SONAR Malfunction as this was all going on. There was a police report filed that same day. Car was taken to Nissan Dealership We were told to leave the car and contact Nissan Consumer hotline. I called they said they would assign someone to the case and they would call me. The first contact from the Nissan Consumer hotline case manager was1/3/2022. This person was very hard to reach. Called me and Stated inspection would be done in a couple weeks she would contact me when she had a date. She calls me the same day they were doing the inspection. Then called me back on 1/21/2022 to inform me the inspection results were in. Stated they could find anything wrong and were unable to duplicate. When I went to pick up my Nissan SUV we were handed a paper from the inspection did not have any details regarding the test. What did they do to come to the conclusion there is nothing wrong? They code is gone that came up when car was accelerating (sonar malfunction) . They told us the car is safe to drive. I have had so much anxiety about driving period since this incident. Since Nissan stated it’s safe to drive my husband said he would we have no choice The day Nissan called back to inform us of that we’re be a scheduled inspection. I called back forgot to ask a few questions . Is the car safe we can drive this was before inspection results no return call.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11446427January 5, 2022
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
Repeatedly drained battery, and won’t start. Replaced brake switch, replaced battery, problem continued, system updated, problems still continue. Several others are complaining of similar issues on Facebook armada group so I know many others have experienced the same problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441512November 23, 2021
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Armada. The contact stated while attempting to start the vehicle, there was difficulty in starting the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing a new battery. The vehicle was repaired but continued to experience a failure. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439405November 4, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happen in several occasions and then it starts later on and no code for draining battery was found at dealer. They try to blame it on the trailer brake. I remove it and it still does the same. Trailer brake wiring was done at factory. Car only has 20428 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437293October 19, 2021
ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Armada. The contact stated that while attempting to start the vehicle, the vehicle failed to start up. The contact mentioned that the vehicle needed a jump start before operating as designed. The vehicle was taken to the dealer where it was diagnosed that the brake switch needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer three more times and the dealer diagnosed that Electrical Control Unit (ECU) needed to be repaired. The second time the dealer diagnosed that the ECU, brake switch, and battery needed to be replaced. The last time the dealer diagnosed that the alternator module needed to be reprogrammed. The vehicle was repaired each time, but the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435856October 7, 2021
ELECTRICAL SYSTEM, SUSPENSION
Algunas veses el veiculo no quiere encender ,como que se descarga la bateria ,pero no siempre ,como que algo esta Mal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434998September 30, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle does not recognize that the brake pedal is being depressed when trying to start the car. Pushing the start button only cycles the ignition through the on and acc options. The only way to start the vehicle is to use the remote start function on the FOB. Additionally, the vehicle experiences and displays a BCI malfunction, AEB braking warning, and traction control indicator light is now on. These errors occur while using both key FOBs even after replacing the FOB batteries. There is a Nissan Service Bulletin for replacing the brake light switch for multiple Nissan vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427910August 5, 2021
ELECTRICAL SYSTEM
Vehicle is not turning on as it is not recognizing brakes. When Vehicle is on it does not recognize brakes and will not shift out of park. During these times brake lights will not turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404335March 22, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
BCI MALFUNCTION EARRING, SHOWS ON THE DASHBOARD. THIS ISSUE OCCURRED SINCE JANUARY, THE ENTIRE SYSTEM SHUTS OFF, PRE COLLISION, BACK UP WARNING, CRUISE CONTROL, AND SONAR SYSTEM, ALL GOES OFF. MOREOVER, THE CAR WOULD NOT START, HAVE TO PUSH THE BRAKES 3 TO 6 TIME IN ORDER TO TURN THE CAR ON. MORE TO THAT, FEW TIME THE GEAR SEEMED TO BE STUCK ON PARK AND WOULDN'T SWITCH TO D OR R.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400177March 10, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
WE HAVE A GROUP OF CUSTOMERS MUST OF US HAVE EXPERIENCED A STOP LAMP BRAKE LIGHT SWITCH GONE BAD THAT CAUSES THE COMPUTER TO TROW CODES ABS,TC,COLLISION DISTANCE FROM THE CAR IN FRONT ,BCI MALFUNCTION,DEALERS ARE CHARGING NISSAN CUSTOMERS TO REPAIR THIS ISSUE $200+
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398594March 1, 2021
ELECTRICAL SYSTEM
2019 NISSAN WAS PURCHASED AUG 2020 FROM VALLEJO NISSAN(CA). OCTOBER 20' THE ARMADA WOULDN'T START, I TOOK IT TO THE TRACY NISSAN DEALERSHIP AS I HAVE THE NISSAN PLUS EXTENDED WARRANTY. TECH SAID IT WAS THE BATTERY WHICH WAS NOT COVERED. I PURCHASED A NEW BATTERY WITH MAX CRANKING AMPS. JAN 28, 2021 I TOOK THE CAR BACK TO DEALERSHIP AS IT FAILED TO START AGAIN(#2). NISSAN TECH SAID THE NEGATIVE BATTERY TERMINAL CABLE WAS LOOSE. FEB 3, 2021 I TOOK THE CAR BACK TO TRACY NISSAN AS IT FAILED TO START (#3). NISSAN TECH REPLACED THE STOP LAMP SWITCH WHICH HE STATED WAS THE REASON WHY THE ARMADA WOULDN'T START. FEB 20TH, ARMADA AGAIN WOULD NOT START (#4). TOOK IT TO DEALER FEB 22ND AND WAS TOLD A FEW DAYS LATER(FEB 27TH) THAT A NISSAN REGIONAL TECHNICIAN WAS CONTACTED AND THEY HAD TO UPDATE THE "RAPID CHARGE" SYSTEM IN THE ARMADA AND THEY WERE "PRETTY SURE" THE PROBLEM HAS BEEN REPAIRED. MY WIFE ARRIVED AT NISSAN ON FEB 27TH AND ARMADA AGAIN, WOULD NOT START(#5). THIS WAS WHILE IT WAS STILL IN THE NISSAN DEALER LOT. MARCH 1ST I WAS CONTACTED BY NISSAN TECH WHO STATED MY BATTERY HAS LOW CRANKING AMPS DUE TO THE UPDATE THEY HAD TO DO TO THE RAPID CHARGE SYSTEM AND ASKED ME TO REPLACE THE BATTERY...AGAIN! FOUR OF THE FIVE TIMES THE VEHICLE WOULDN'T START IT WAS PARKED IN MY DRIVEWAY, THE FIFTH TIME IT WAS PARKED AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386924January 7, 2021
ELECTRICAL SYSTEM, ENGINE
ON JANUARY 4TH, 2020 WHEN WE WENT TO START THE CAR, ALL THE LIGHTS FLICKERED AND THE SEATS RATTLED FROM ELECTRICAL PULSES. THE CAR DID NOT START AT ALL. WE HAVE HAD THIS HAPPEN 20+ TIMES. SOMETIMES WHEN WE JUMP THE CAR, IT WILL START. THE DEALERSHIP HAS REPLACED THE BATTERY 4 TIMES. IT IS CLEARLY NOT THE BATTERY. NISSAN NEVER HAS AN ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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