Mitsubishi Montero Complaints (2001)

229 consumer complaints on file.

#10080681July 9, 2004
ENGINE AND ENGINE COOLING, POWER TRAIN
I PURCHASED A 2001 MITSUBISHI MONTERO SPORT FROM JACK TAYLOR ALEXANDRIA TOYOTA. ON SEPTEMBER 09, 2002, I EXPERIENCED TROUBLE WITH MY VEHICLE ON THE WAY BACK FROM OUR SOUTH CAROLINA VACATION. WHILE DRIVING THE VEHICLE IT STARTED HESITATING, SMOKING HEAVILY AND THE A/T TEMP LIGHT CAME ON AND STAYED ON. UNFORTUNATELY, THE STATIONS SERVICE AREA WAS CLOSED, BUT WE WERE ABLE TO PURCHASE TRANSMISSION WE ADDED THE TRANSMISSION FLUID AS RECOMMENDED AND LET THE CAR COOL DOWN. FINALLY, AFTER ABOUT AN HOUR THE VEHICLE STARTED UP, THE A/T TEMP LIGHT WENT OUT AND THE CAR WAS NO LONGER SMOKING. I CALLED THE REPRESENTATIVE BACK AND ADVISED HIM THAT THE TRUCK SEEMED TO BE FINE, THEREFORE WE WERE GOING TO TRY AND MAKE IT HOME. HE SUGGESTED THAT I SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE CHECKED. I CONTACTED THE DARCARS DEALERSHIP THE NEXT DAY AND SPOKE TO A MR. WILLARD WHO SCHEDULED AN APPOINTMENT FOR MY CAR. AFTER THE TECHNICIAN CHECKED THE VEHICLE, THE ONLY PROBLEM THEY COULD FIND WAS THAT THE CAR WAS 2 QUARTS OVERFILLED WITH TRANSMISSION FLUID AND NO OTHER PROBLEMS. MILEAGE WAS 35346. ON OCTOBER 21, 2003, I HAD AN OIL CHANGE PERFORMED ON MY VEHICLE AT JIFFY LUBE WHILE DRIVING HOME THE TRUCK STARTED TO HESITATE, MAKING A LOUD KNOCKING AND TICKING SOUND, THE OIL LIGHT CAME ON AND THE VEHICLE STARTED LOOSING ACCELERATION PRESSURE. I CALLED THE MANAGER MIKE AT JIFFY LUBE WHO SERVICED MY VEHICLE AND PERFORMED THE SERVICE, I TOLD HIM EXACTLY WHAT THE TRUCK WAS DOING AND HE STATED THAT HE COULD NOT TELL ME WHY IT WAS DOING THIS BUT THAT THE TRUCK SHOULD HAVE PLENTY OF OIL IN IT. MILEAGE WAS 56292.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074361June 22, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS
WHILE BRAKING THE REAR BRAKE TAIL LIGHTS FAILED TO WORK. THE DEALERSHIP WAS NOTIFIED BUT THE PROBLEM WAS NOT RESOLVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078284June 15, 2004
ELECTRICAL SYSTEM:HORN
THIS PAST WINTER (2004) WHEN THE TEMPERATURE DIPPED TO THE LOW 20'S MY HORN WENT OFF FOR NO APPARENT REASON. THE ONLY WAY TO MAKE IT STOP WAS TO EITHER WAIT UNTIL THE VEHICLE WARMED UP OR TO PULL THE FUSE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078293June 15, 2004
SUSPENSION:FRONT
WITHIN A FEW WEEKS OF PURCHASING OUR VEHICLE, WE BROUGHT IT BACK TO THE DEALER DUE TO VIOLENT SHAKING FROM THE FRONT END. WE WERE TOLD WE NEEDED 4 BRAND NEW TIRES. BUYING NEW TIRES DID NOT FIX THE PROBLEM. WITHIN A FEW DAYS WE BEGAN TO HEAR A HUMMING, VIBRATING, AND GROWLING NOISE COMING FROM THE FRONT OF THE VEHICLE WHEN YOU HIT APPROXIMATELY 40 MPH. WE BROUGHT THE VEHICLE BACK TO THE DEALER AND BROUGHT THE SALES MANAGER FOR A TEST DRIVE TO HEAR THE NOISE. WHEN MY WIFE EXPLAINED THAT SHE WAS SCARED TO DRIVE THE VEHICLE, THEY ASSURED HER THAT IT WAS NOT A SAFETY HAZARD AND THE VEHICLE WOULD BE FINE TO DRIVE. THE SERVICE MANAGER CALLED AND SAID THEY HAD TO REPLACE THE FREE WHEEL VALVE SOLENOID. WE PICKED UP THE TRUCK AND ON OUR WAY HOME THE NOISE RETURNED. WE CALLED THE SERVICE MANAGER AND EXPLAINED THAT THE NOISE WAS STILL THERE AND WE WERE TO BRING THE VEHICLE IN AGAIN AND TAKE THE TECHNICIAN FOR A TEST DRIVE IN IT SO HE CAN HEAR THE NOISE. WHILE ON TEST DRIVE THE TECH ADVISED HER THAT THEY HAD OTHER MONTERO'S THAT MADE THE SAME NOISE AND WHEN THEY CHANGED THE SENSOR IT WENT AWAY. THEN THEY SAID THE "TORQUE" CONVERTER WAS BAD - THEY CHANGED IT BUT IT DIDN'T FIX THE PROBLEM, THEN THEY DRAINED THE TRANSMISSION FLUID, DIDN'T FIX THE PROBLEM. THEN WE WERE TOLD THEY MIGHT HAVE TO REPLACE THE ENTIRE DRIVE SHAFT. THEY NEVER CHANGED THE DRIVE SHAFT BUT INSTEAD REPLACED THE LEFT HUB BEARING ASSEMBLY. MY WIFE PICKED UP THE VEHICLE 2 DAYS LATER AND THE NOISE WAS GONE BUT THE ENGINE WAS "JUMPING" EVERY TIME SHE STOPPED AT A RED LIGHT. THIS HAS HAPPENED SEVERAL TIMES, BUT WE KEEP GETTING TOLD THAT THE COMPUTER ISN'T SHOWING ANY PROBLEMS. WHY HAS NOTHING BEEN DONE ABOUT ALL THE ROLL OVER CASES WE KEEP HEARING ABOUT? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075035June 8, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
DEFECTIVE HYDRAULIC BRAKE BOOSTER ACCUMULATOR (NHTSA ID#01V254001) ON MY 2001 MONTERO CAUSED MY BRAKES TO FAIL WHILE STOPPING AT AN INTERSECTION WHICH RESULTED WITH ME REAR ENDING ANOTHER VEHICLE! THIS HAPPENED OVER 1 YEAR AGO AND THE DEFECTIVE PART HAS BEEN MAKING A TERRIBLE SOUND WHILE BRAKING FOR OVER 2 YEARS. EVERYTIME I PERFORMED MAINTENANCE ON MY VEHICLE. NO ONE COULD CONFIRM WHAT WAS CAUSING THIS NOISE. I JUST FOUND OUT TODAY (06/08/2004) WHAT THE PART IS AND THAT IT'S KNOWN TO FAIL, CAUSING CRASHES WHAT HAPPENED ON 03/10/2003. I WAS CITED FOR "FAILURE TO YIELD, BUT CONTESTED THAT MY BRAKES FAILED AT THE POINT OF AVOIDING THE CAR IN FRONT OF ME. I HAD THE VEHICLE CHECKED SEVERAL TIMES AND NO ONE KNEW WHAT WAS WRONG WITH THE VEHICLE? THE BRAKES WOULD CONTINUE TO FAIL IF I CAME TO A FAST STOP AND I HAVE BEEN DRIVING THE VEHICLE VERY CAREFULLY SINCE THIS ACCIDENT. LUCKILY I CAME ACCROSS THE NHTSA WEBSITE AND DISCOVERED THAT I HAD A DEFECTIVE PART!!! ACCIDENT CAUSED MY VEHICLE $1,700.00 IN DAMAGES AND THE OTHER VEHICLE DAMAGE. ALSO (NOT SURE $ / COVERED BY INSURANCE) HOW DO I GO ABOUT FILING A CLAIM FOR MY VEHICLES DAMAGE OF $1,700.00 AND GETTING THIS PART EXCHANGED??? THE MITSUBISHI DEALER I PURCHASED MY 2001 MONTERO FROM WENT OUT OF BUSINESS YEARS AGO. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10067243May 20, 2004
ELECTRICAL SYSTEM:HORN
HORN BLEW ON ITS OWN. CONSUMER HAD TO DISCONNECT THE FUSE. *AK CONSUMER ALSO FEARED THAT BECAUSE OF THE HORN BLOWING ON BY ITSELF, AIR BAG MIGHT GO OFF BY ITSELF AS THE VEHICLE WARMS UP. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072435May 11, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
INCIDENT: REPACEMENT OF 4 DIFFERETNIALS IN 30.000 MILES/HAVE ALL DOCUMENTATION, RETURNED VEHICLE 3 DAYS AFTER PURCHASE FOR REPAIR. REPAIRED EVERY 8000 MILES AND SEEKING REPAIR AS OF TODAYS DATE MAY 11 2004 FAILURE: 4 DIFFERENTIALS FAILED, STILL FAILING AS OF MAY 10, 2004 HAVE CONSUMER PROTECTION/FRAUD CASE WORKER & 2 LETTERS FROM DEPARTMENT OF JJUSTICE ASKING FOR DEALERSHIP TO COMPLY. CONSEQUENCES: DIFFERENTIAL 4 IS MAKING NOISE & APPEARS TO BE GOING OUT AGAIN WHAT WAS DONE: REPLACED DIFFERENTIAL 4 TIMES, MITSUBUSHI CANT FIX CAR, SAYS IS A DEFECT FLAW AND IS NOT A PROBLEM WITH SAFETY OR PRODUCT LIABILITY. REFUSES TO REPLACE VEHICLE AND OR COMPENSATE FOR DEFECTIVE DIFFERENTIAL. MEDIATION SUGGESTED MITSUBUSHI REPLACE CAR HAVE OTHER COMPLAINTS WITH SAME PROBLEM YEAR 2001 MONTERO. DEALERSHIP UNWILLING TO COOPERATE. ISHMAEL MARTINEZ TOLD ME THE NOISE WAS NORMAL AND THERE WOULD BE NO SAFETY ISSUES. I WORK FOR A METRO POLICE DEPARTMENT AND THE AUTO MECHANIC TOLD ME YES THERE ARE SAFETY ISSUES IF THE DIFFERENTIAL FAILED COMPLETELY AND IT COULD CAUSE ME TO BE THROWN OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072271May 7, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 45 MPH IN THE RAIN A DEER RAN IN FRONT OF CONSUMER'S VEHICLE. CONSUMER SWERVED TO AVOID THE DEER AND WENT INTO A DITCH. FRONT OF THE VEHICLE STRUCK A METAL POLE IN A DRIVEWAY AND FLIPPED OVER SEVERAL TIMES. SEAT BELTS WERE WORN AT THE TIME OF THE COLLISION, BUT AIR BAGS DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10068466May 7, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN THE VEHICLE WAS PURCHASED THE RATTLING NOTED IN THE AIR CONDITIONING WAS NOTED. THE ALUMINUM BRACKET HOLDING THE COMPRESSOR WAS REPLACED WITH A CAST IRON BRACKET. WE HAVE NOTICED THAT THE VEHICLE DOES NOT COOL DOWN WHILE OPERATING THE AIR CONDITIONING NOW. I HAVE TAKEN IT TO A DEALERSHIPS SERVICE DEPARTMENT ON SEVERAL OCCASSIONS TO BE TOLD IT IS COOLING. IT IS ALMOST AS THOUGH THE VENTS DO NOT OPEN TO ALLOW THE COOLED AIR TO FLOW IN. I HAVE ALSO CONTACTED MITSUBISHI'S DIAMOND CARE SERVICE NUMBER TO BE TOLD THERE IS NOTHING THEY CAN DO TO HELP. THIS IS A LONG STANDING PROBLEM. I HAVE HAD SOMEONE CHECK THE SYSTEM OUTSIDE OF A MITSUBISHI DEALERSHIP WHO AGREES THERE IS DEFINITELY A PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071976May 3, 2004
SERVICE BRAKES, HYDRAULIC
WHILE BACKING OUT OF THE DRIVEWAY BRAKES FAILED. THIS CAUSED EXTENDED STOPPING DISTANCE, AND CONSUMER HAD TO SWITCH TO NEUTRAL TO DECELERATE THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071855April 29, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
BRAKE BOOSTER ACCUMULATOR MALFUNCTIONED. MANUFACTURER ISSUED A RECALL ON THIS PROBLEM. HOWEVER, 1,200 MILES LATER THE PROBLEM RECURRED. DEALER AND MANUFACTURER CLAIMED THAT CONSUMER WAS OBLIGATED TO PAY FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071472April 23, 2004
AIR BAGS
WHILE DRIVING 50 MPH A DEER RAN IN FRONT OF THE VEHICLE AND WAS HIT. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER LOST CONTROL OF VEHICLE, IT SKIDDED INTO A GUARD RAIL, AND FLIPPED OVER BEFORE ROLLING DOWN A HILL. NO INJURIES WERE REPORTED. VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10062476March 17, 2004
AIR BAGS
ROLL OVER ACCIDENT IN 2001 MONTERO LTD. AT 65 MPH THE TRUCK WAS ROLLED OVER 2.5 TIMES AND ENDED UP RESTING ON THE PASSENGER SIDE. OF THE FOUR AIRBAGS AVAILABLE, NOT ONE DEPLOYED. THE DRIVERS SIDE REAR PASSENGER EXTERIOR DOOR SKIN, PASSENGER SIDE FRONT INTERIOR AND EXTERIOR DOOR SKINS WERE COMPLETELY REMOVED. THE ROOF WAS RESTING ON THE STEERING WHEEL. PASSENGER SIDE WINDSHIELD PILLAR SEPARATED AT BODY. DRIVERS SIDE HEADREST BENT AT 90-DEGREE ANGLE TOWARDS HOOD. PICTURES AVAILABLE UPON REQUEST.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10059987February 28, 2004
SUSPENSION, EQUIPMENT:MECHANICAL
2001 MITSUBISHI MONTERO---RATED NOT ACCEPTABLE BY CONSUMER REPORTS. YET AFTER THESE FINDINGS BEING REPORTED THEY CONTINUED TO SELL TO THE UNSUSPECTING PUBLIC. WHY NO RECALL??? I JUST RECENTLY (2003) FOUND THIS OUT AFTER SEARCCHING THE INTERNET FOR RECALLS ETC. BECAUSE OF A NUMBER OF NEAR MISSES ON THE HIGHWAY WHERE MY VEHICLE ALMOST ROLLED OVER BOTH WITH ME AND MY SON DRIVING. DO WE NEED TO DIE FIRST????*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058885February 24, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055828January 26, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 50 MPH THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. NONE OF THE FRONTAL AIR BAGS DEPLOYED UPON IMPACT. AS A RESULT THE CONSUMER SUSTAINED INJURIES WHEN HER HEAD HIT THE WINDSHIELD AND HER CHEST HIT THE STEERING WHEEL. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10050667December 17, 2003
STEERING
2001 MONTER SPORT XLS 2WD 46,000 MILES. WHEN VEHICLE IS IN MOTION AT ANY RATE OF SPEED THE STEERING FEELS LOOSE AND IS ALSO RATTLING. CAUSES EXTRA EFFORT IN STABILIZING VEHICLE IN A SINGLE DIRECTION. WAS TAKEN TO TWO SAN ANTONIO BASED DEALERS GILLMAN MITSUBISHI SAN ANTONIO AND NORTHPOINT MITSUBISHI. NORTHPOINT MITSUBISHI DIAGNOSED THAT THE STEERING COLUMN NEEDS TO BE REPLACED. ALTHOUGH MITSUBISHI PROVIDES POWERTRAIN WARRANTY WHICH INCLUDES SUSPENSION, DRIVETRAIN TO 60,000 MILES MITSUBISHI CORP DENIED WARRANTY COVERAGE STATING THAT IT IS NOT INCLUDED IN THE POWERTRAIN WARRANTY. AFTER EXPLAINING TO MITSUBISHI CORP THAT THIS IS A MATTER OF HIGHWAY SAFETY THE STILL REFUSE TO RECTIFY THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048783November 28, 2003
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
HATCHBACK HINGES ARE OUT OF ALIGNMENT, MAKING IT DIFFICULT TO OPEN AND CLOSE THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048676November 25, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
WHILE DRIVING 35 MPH THE TRANSMISSION COOLING SYSTEM BROKE AND AS A RESULT TRANSMISSION FLUID LEAKED INTO THE RADIATOR WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT DEALER WHERE THEY INDICATED THE COST OF REPAIRS WOULD BE $1,000. THE CONSUMER HAS TO PAY FOR THE REPAIRS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048284November 19, 2003
ENGINE AND ENGINE COOLING, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
ENGINE STALLS CONSTANTLY WHEN COMING TO STOPS.ALSO, STEERING WHEEL LOCKS UP WHEN TURNING IN ANY DIRECTION. AS A RESULT, CONSUMER WAS ALMOST IN AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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