Mercury Sable Complaints (2001)

430 consumer complaints on file.

#10206366October 19, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THERE IS A RECALL ON THE BRAKE WIRE ASSEMBLY (RECALL NUMBER 04S12). THE RECALL REPAIR WAS PERFORMED AND THE WIRE LAYOVER STOPPED AT THE STEERING KNUCKLE. THE WIRES WERE SQUEEZED TOGETHER AT THE TOP, WHICH CAUSED A FIRE AND SKEWED THE WIRES TOGETHER AT THE HARNESS. THE RECALL WAS CREATED TO CORRECT THIS FAILURE. THE WIRES BECAME A FIRE HAZARD AND THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INFORMED HIM THAT THE REPAIR WOULD BE HIS RESPONSIBILITY. THE MANUFACTURER STATED THAT THEY WOULD NOT HONOR THE REPAIR. THE VEHICLE IS CURRENTLY AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 66,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10202141September 7, 2007
SUSPENSION, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
ON SEP 6, 2007, MY 2001 MERCURY SABLE AT 56,640 MILES WAS DETERMINED TO HAVE BROKEN REAR SPRINGS. MY LOCAL FORD DEALER REPLACED REAR SPRINGS, STRUTS, SWAY BAR LINKS, AND UPPER STRUT MOUNTS. THIS SEEMS SIMILAR TO PROBLEMS THAT YOU HAVE PREVIOUSLY INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201735September 3, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY MASTER CYLINDER FAILED CAUSING ME TO LOSE MY BRAKES. I CRASHED MY CAR INTO A POLE. THE INSURANCE COMPANY TOTALED MY CAR. AFTER A CAR IS TOTALED THE INSURANCE COMPANY WOULD ONLY SEND IT TO THE SALVAGE YARD. I INSISTED ON KNOWING WHAT WENT WRONG. A SIMPLE TEST WAS DONE BY TURNING ON THE MOTOR AND PRESSING ON THE BRAKE PEDAL. IF IT GOES TO THE FLOOR GRADUALLY THEN YOU KNOW IT WAS A MASTER CYLINDER FAILURE. THIS HAPPENED 3 TIMES. THE MANUFACTURE DIDN'T WANT TO DEAL WITH ME AND THE DEALERSHIP DIDN'T EITHER. HOW MANY CARS FALL BETWEEN THE CRACKS AND THE REASON FOR SERIOUS BRAKE FAILURE NEVER REACHES THE VERY PEOPLE WHO CAN CORRECT IT?? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10200745August 25, 2007
SUSPENSION:REAR:SPRINGS
BROKEN REAR SPRING, CAUSING TIRE DAMAGE. (FRONT SPRINGS REPLACED BY FORD 2 MONTHS AGO FREE UNDER REPLACEMENT PROGRAM, DEALER TELLS ME THAT THE FORD REPLACEMENT PROGRAM DOES NOT APPLY TO REAR SPRINGS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201365August 22, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
2001 FORD SABLE GS WITH BROKEN REAR COIL SPRINGS CUSTOMER STATES THAT THIS IS A DESIGN DEFECT**NAR**CC THE CONSUMER STATED WHILE GETTING A ROUTINE OIL CHANGE IT WAS DISCOVERED BOTH REAR SPRINGS WERE BROKEN AND THE SPRINGS AND STRUTS HAD TO BE REPLACED. THE CONSUMER STATED HE WOULD LIKE AN INVESTIGATION TO BE DONE AND REIMBURSED FOR OUT OF POCKET EXPENSES FOR THE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200225August 20, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
I WAS DRIVING MY CAR AT ABOUT 20 MILES AN HOUR AND I FELT A VIBRATION. I MADE A DECISION TO PULL THE CAR OVER AND GET OFF THE ROADWAY AND STOP. WHEN I TRIED TO USE MY BRAKE I FELT THE RESISTANCE HALF WAY DOWN AND THEN IT SUDDENLY WENT ALL THE WAY TO THE FLOOR. I SAW MYSELF GAINING ON THE CAR IN FRONT OF ME. I QUICKLY TURNED TO THE RIGHT AND UP ON THE SIDEWALK HITTING THE CURB IN THE PROCESS AND THEN INSTEAD OF HITTING A STORE WALL I TURNED SLIGHTLY TO THE LEFT AND HEADED DEAD CENTER FOR AN EDISON POLE. I COULD HAVE KILLED SOMEONE. I NEED TO TALK TO SOMEONE WHO CAN TELL ME WHO TO GET TO LOOK INTO MY BRAKE SYSTEM TO SEE WHAT WENT WRONG. I AM SO SCARED TO EVER DRIVE THAT CAR AGAIN. MY CAR IS ONLY 5 YEARS OLD AND IN EXCELLENT CONDITION AND MAINTAINED WELL. NEVER HAD ANY HINT THAT MY BRAKES WERE FAULTY. MY CAR HAS BEEN LOOKED AT AND HE SAID THE BODY CAN BE FIXED. HE DOESN'T KNOW ABOUT THE BRAKES. I NEED AN EXPERT TO LOOK AT THOSE BRAKES. CAN YOU HELP ME???? MY AIR BAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10199002August 9, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
HAVE A 2001 SABLE THAT THE LEFT REAR COIL SPRING BUSTED. COST IS OVER $900 TO REPLACE. SAW ON MANY FORMS THAT OTHER SABLE OWNERS ARE HAVING SAME ISSUE. MERCURY REPLACED FRONT COILS, BUT NOT BACK......WHY NOT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196649July 18, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
GOT IN MY '01 SABLE AND HEARD A LOUD BANG. COULDN'T FIND THE PROBLEM SO DROVE HOME. SOME DAYS LATER I HAD THE BRAKES REPAIRED AND THE MECHANIC FOUND A BROKEN COIL SPRING, DRIVER'S SIDE REAR. I HAVEN'T FIGURED OUT WHY FORD PUT SHIELDS ON THE FRONT AND NOT THE BACK. ACTUALLY, I CAN'T FIGURE OUT WHY FORD DOESN'T REPLACE THESE AT N/C. I HATE PAYING FOR OTHER'S MISTAKES LIKE WE'RE BETA TESTERS. I ALSO HAD TO REPLACE BOTH REAR SPRINGS ON MY AEROSTAR AFTER THEY BROKE. YOU'D THINK THE FORD ENGINEERS LEARNED... UNFORTUNATELY, I ALSO OWN AN '01 TAURUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196305July 13, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT NOTICED THAT THE VEHICLE WAS LOWER TO THE GROUND ON THE DRIVER SIDE THAN ON THE PASSENGER SIDE. PRIOR TO PURCHASING THE VEHICLE AND DURING THE VEHICLE INSPECTION, THE DEALER STATED THAT THE REAR COIL SPRING ON THE DRIVER SIDE NEEDED TO BE REPLACED. THE COIL SPRING WAS REPLACED. THE FRONT COIL SPRINGS WERE A PART OF RECALL # 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE CONTACT WAS ADVISED THAT SINCE THE FRONT COIL SPRINGS HAVE AFTER MARKET PARTS, HE WOULD BE REQUIRED TO PAY $250 FOR THE REPAIR. THE CURRENT MILEAGE IS 86,000 AND FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195465July 6, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, TIRES
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 55 MPH, THE PASSENGER SIDE REAR COIL SPRING SNAPPED. BY THE TIME THE CONTACT WAS ABLE TO PULL OVER, THE TIRE WAS SHREDDED. HE REPLACED THE SPRING ASSEMBLY AT THE TIME OF FAILURE. HE LATER NOTICED THAT THE DRIVER SIDE REAR SPRING HAD FAILED IN THE SAME PLACE AS THE PASSENGER SIDE SPRING. FORD MOTOR COMPANY STATED THAT THERE IS A RECALL FOR JUST THE FRONT SPRINGS, NOT THE REAR. THE CURRENT MILEAGE IS 45,000 AND FAILURE MILEAGE WAS 40,000. THE CONSUMER STATED THE PROBLEM WAS DUE TO CORROSION FROM SALT. THE CONSUMER STATED DOES NOT KNOW WHY THE SALT CORROSION AFFECTED THE FRONT SPRING BUT NOT THE REAR SPRING. UPDATED 07/31/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194744June 27, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE DRIVER SIDE REAR COIL SPRING FAILED AND CAUSED DAMAGE TO THE VEHICLE. THE FAILURE OCCURRED WHILE DRIVING 25 MPH. THE FORD DEALER STATED THAT THERE WAS A DEFECT WITH THE COIL SPRING. THE MANUFACTURER STATED THAT THERE WAS A RECALL REGARDING THE FRONT COIL SPRINGS, BUT NOT THE REAR COIL SPRINGS. THE CURRENT AND FAILURE MILEAGES WERE 52,000. UPDATED 02-01-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194786June 27, 2007
SUSPENSION:REAR:SPRINGS, TIRES:TREAD/BELT
2001 MERCURY SABLE TAKEN IN FOR TIRE ROTATION AND BALANCE. WHEN THE REAR TIRES WERE REMOVED, MECHANIC NOTICED THAT BOTH COIL SPRINGS WERE BROKEN AT BASE. HE SAID I WAS LUCKY IN THAT THE BREAKS WERE TO THE CENTER OF THE CAR AND NOT TOWARDS THE TIRE SIDE, WHICH WOULD HAVE BLOWN THE TIRE. THE LEFT REAR TIRE WOULD NOT BALANCE, IT WOBBLED, RESULTING IN PURCHASING A NEW TIRE. COST TO REPAIR, $550.00. I AM NO METALLURGIST, BUT LOOKING AT THE BREAKS I'D SAY THAT IT LOOKS LIKE POOR HEAT TREATMENT OF THE METAL COIL THAT CAUSED THE BREAKS. SEARCHING THE INTERNET REVEALED NUMEROUS COMPLAINTS REGARDING 2001 TAURUS FOR SAME COIL BREAKING PROBLEM (SAME BODY AS SABLE). WHY IS THERE NO RECALL BY FORD TO RECTIFY THIS PROBLEM?. BECAUSE IN THIS COUNTRY THERE HAS TO BE SERIOUS INJURY OR DEATH BEFORE ANY ONE REACTS. HOW PATHETIC IS THAT!.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194268June 26, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TURNING LEFT HAD EXTREMELY LOUD NOISE DUE TO FRACTURED RIGHT FRONT AND LEFT REAR COIL SPRINGS, REPLACED 4 COIL ASSEMBLIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194703June 26, 2007
SUSPENSION:REAR:SPRINGS
WE OWN A 2001 MERCURY SABLE WHICH WAS RECALLED PREVIOUSLY DUE TO PROBLEMS WITH THE FRONT SPRINGS BREAKING ON CERTAIN VEHICLES. GUARDS WERE PLACED ON THE FRONT SPRINGS TO AVOID TIRE PUNCTURES.*AK IN MAY 2007 MY WIFE TRAVELLED ABOUT 200 MILES WITH PASSENGERS. UPON RETURNING, ONE OF THE FRONT SPRINGS FELL APART IN OUR YARD. AFTER THE DEALER INSPECTED THE VEHICLE, BOTH FRONT SPRINGS WERE BROKEN, ALONG WITH ONE OF THE REAR SPRINGS. SHE WAS DRIVING ON HIGHWAYS WITH THREE BROKEN SPRINGS! THE REAR SPRINGS SEEM SIMILAR IN DESIGN TO THE FRONT, IF NOT IDENTICAL. THEY HAVE NEVER BEEN SUBJECT TO A RECALL AND THE BILL FOR REPLACEMENT OF BOTH THE REAR SPRINGS WAS $632.30. THE DEALER REFUSED TO HELP. AFTER SPEAKING TO THE SERVICE MANAGER AT THE DEALER, SHE SUGGESTED PURSUING THIS, CLAIMING THEY HAVE REPAIRED LOTS OF REAR SPRINGS ON THESE VEHICLES. SHE SEEMED TO IMPLY THEY HAVE BEEN A PROBLEM AS WELL AS THE FRONT UNITS, ALTHOUGH THEY HAVE NEVER BEEN RECALLED AND THEREFORE NOT COVERED BY FORD. TRAVELLING 65 MPH ON THREE BROKEN SPRINGS IS AN ACCIDENT WAITING TO HAPPEN. FORD SHOULD BE RECALLING THESE VEHICLES BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194070June 24, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I WORK NIGHTS IN KANKAKEE,I HAD JUST GOT OFF OF WORK AND WAS HEADING HOME ON ROUTE 45/52 SOUTH 3 MILES FROM KANKAKEE AT 60 MPH WHEN I HEARD A NOISE COMING FROM UNDER THE CAR ABOUT 15 SECONDS LATER THE LEFT TIRE BLEW,I PULLED OVER TO CHANGE THE TIRE,WHEN I REMOVED THE WHEEL I NOTICED THE TIRE (SIDE FACING COIL SPRING)LOOKED AS THOUGH IT HAD BEEN CUT OPEN LIKE THE TOP OF A TIN CAN,I THEN NOTICED THE COIL SPRING WAS BROKEN AND HAD A SHARP EDGE PROTRUDING TOWARD WHERE THE INNER SIDE WALL WOULD BE,I MEAN THIS TIRE WAS CUT ALL THE WAY IN A PERFECT CIRCLE APROXIMATELY 2 INCHES FROM THE WHEEL EDGE,WHILE CHANGING THE TIRE I WAS ALMOST HIT BY A CAR THAT WAS PASSING ANOTHER CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192959June 11, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS 2001 MERCURY SABLE. WHILE DRIVING 25 MPH HE HEARD A NOISE IN THE RIGHT REAR. HE LOOKED IN THE RIGHT SIDE MIRROR AND HE COULD SEE PART OF THE COIL SPRING FALLING OFF THE VEHICLE. THE CONTACT RETRIEVED THE COIL SPRING. THE DEALER NOTICED THERE WAS MISSING PIECES ON THE PASSENGER SIDE REAR COIL SPRINGS. THERE IS A RECALL FOR THE FRONT COIL SPRINGS (RECALL #04V332000). THE FAILURE MILEAGE WAS 92,500 AND THE CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192292June 2, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
RIGHT REAR COIL SPRING BROKE - PUNCTURE TIRE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192104May 31, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 50 MPH, THE FRONT END OF THE VEHICLE WOULD VIBRATE. THE DEALER NOTICED A FRACTURE ON THE DRIVERS SIDE REAR COIL SPRING DURING A ROUTINE INSPECTION. THE VEHICLE IS CURRENTLY BEING REPAIRED. THERE WAS RECALL # 04V332000 FOR THE FRONT COIL SPRINGS. THE CURRENT AND FAILURE MILEAGES WERE 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191835May 28, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
LEFT REAR COIL SPRING FAILURE ON MY 2001 MERCURY SABLE WITH ONLY 48,000 MILES. SPRING WAS RUBBING ON THE TIRE. LITTLE DAMAGE TO THE TREAD. NOT ENOUGH TO WARRANT TIRE REPLACEMENT. I LEARNED OF AN NHTSA PROBE OF THIS PROBLEM ON CONSUMER AFFAIRS.COM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191765May 25, 2007
SUSPENSION:REAR:SPRINGS
FORD MOTOR COMPANY RECALL FOR FRONT SPRINGS ON 2001 MERCURY SABLES BUT NOT REAR SPRINGS MY VEHICLE HAS JUST OVER 60,000 MILES AND I HAD TO REPLACE BOTH REAR SPRINGS DUE TO BRAKING HOW IS THE REAR SPRINGS ANY LESS OF A DANGER THEN THE FRONT SPRINGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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