Mercury Sable Complaints (2001)

430 consumer complaints on file.

#10221784March 19, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED UNDER THE RECALL FOR THE SUSPENSION:FRONT:SPRINGS:COIL SPRINGS. CURRENTLY, SHE IS EXPERIENCING ISSUES WITH THE REAR COIL SPRING AND BELIEVES A RECALL SHOULD BE AVAILABLE. THE CONTACT HAS TO PAY FOR THE REPAIR. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 56,425.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221654March 19, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT FOUND A PIECE OF COIL SPRING ON THE FLOOR OF HIS GARAGE. HE TOOK HIS VEHICLE TO THE DEALER FOR INSPECTION AND WAS INFORMED THAT BOTH REAR SPRINGS FAILED. THE EDGE OF THE PASSENGER SIDE SPRING WAS TOUCHING THE TIRE. BOTH COIL SPRINGS WERE REPLACED BECAUSE THE RECALLS WERE FOR THE FRONT COIL SPRINGS, NOT THE REAR. THE CONTACT BELIEVES THAT THE REAR SPRINGS SHOULD BE RECALLED AS WELL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 43,000. UPDATED 4/7/08 *CN UPDATED 04/07/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221216March 14, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
REAR COIL SPRING BROKE IN MULTIPLE LOCATIONS CAUSING SEVERE TIRE RUB. IF NOT CAUGHT IMMEDIATELY TIRE WOULD HAVE BEEN PUNCTURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221102March 13, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
03/12/08 - AUTO TEMPERATURE CONTROL DOES NOT WORK. A/C DOES NOT WORK AND BLOWS CONSTANT HOT AIR. CAR HAS BEEN SERVICED TWICE BY FORD DEALERSHIPS WHO ADMIT THIS IS A COMMON PROBLEM YET FORD HAS NOT REACTED. INTERESTINGLY THE A/C WORKS FOR ABOUT 6 MONTHS AFTER DEALERSHIP DIAGNOSTICS THEN GOES HOT. MY GUESS IT IS AN ELECTRONIC COMPONENT WHICH, WHEN MOVED / MANIPULATED, MAKES CONNECTION FOR A SHORT PERIOD OF TIME. TO REPAIR THE A/C, BASICALLY COMPLETELY REPLACING THE SYSTEM, IS $2500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220953March 12, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I HAVE A 2001 MERCURY SABLE AND WHILE DRIVING DOWN THE ROAD TODAY THE REAR COIL BROKE AND WENT THROUGH THE INSIDE OF MY TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220803March 11, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:REAR
I WENT IN TO THE LOCAL DEALER TO HAVE A COOLANT LEAK CHECKED AND WAS TOLD THAT MY REAR SPRINGS, STRUTS AND BRAKES WERE ALL BAD, THE SPRINGS WERE BROKEN AND WERE HAZARDOUS TO DRIVE WITH. TOTAL COST OF THESE REPAIRS IS WELL OVER $1,500. I ASKED ABOUT THE RECALL ON THE SPRINGS AND WAS TOLD IT WAS ONLY FOR THE FRONT OF THE VEHICLE. THE RECALL SHOULD INCLUDE THE REAR ALSO BECAUSE THE SAME SPRINGS WERE USED IN THE REAR AS IN THE FRONT. I SHOULD NOT HAVE TO PAY TO HAVE ALL THESE THINGS REPAIRED BECAUSE OF FAULTY SPRINGS. I WAS ALSO TOLD THE OTHER ITEMS, STRUTS AND BRAKES WERE LIKELY CAUSE FROM THE BAD SPRINGS. FORD NEEDS TO BE ACCOUNTABLE, MANY OTHER PEOPLE HAVE HAD THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220119March 5, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE. HE PULLED INTO A GAS STATION, HEARD A LOUD POP, AND NOTICED THAT THE REAR DRIVER SIDE TIRE WAS LOSING AIR. WHILE REPLACING THE TIRE WITH THE SPARE, THE CONTACT NOTICED LOOSE WIRES. THE VEHICLE WAS TOWED TO THE DEALER AND THEY CONFIRMED THAT THE REAR DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CONTACT WAS URGED TO FILE A COMPLAINT WITH THE MANUFACTURER BECAUSE THE FAILURE COULD BECOME A RECALL. THE TRANSMISSION TYPE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220095March 4, 2008
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, EQUIPMENT:ELECTRICAL
ENGINE LIGHT COMING ON THIS IS THE SECOND TIME I HAVE HAD PROBLEMS WITH THIS AND IT COST A BIG AMOUNT. FIRST TIME PAID FOR CORRECTION. LIGHT CAME ON AGAIN AND HAD TEST ON THIS PROBLEM AND SAID WAS FUEL CONDITION PRESSURE OR MASS AIR FLOW, OXYGEN SENSOR DEFECTED, IGNITION MISFIRED-REPAIR,FUEL INJECTION PROBLEM, I THINK THIS SHOULD NOT HAPPEN TWO TIMES, I DON'T HAVE MONEY FOR REPAIRS,CHECK OUT FOR OTHER FAILURES IT TAKES OFF THEN LOOSES POWER CAN SHUT OFF ENGINE FOR ABOUT 5 MINUTES AND WILL START AGAIN AND GO FOR SEVERAL MILES AND THEN START ALL OVER OF LOOSING POWER NOW YOU TELL ME THE ANSWER? CANT KEEP SPENDING OUT MONEY ON A FIXED INCOME AND CANT TRADE OFF THE CAR PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219029February 24, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS
HAVE A 2001 MERCURY SABLE LS PREMIUM WITH ABOUT 70,000 MILES TODAY AFTER BACKING FROM THE GARAGE, I FOUND A BROKEN PIECE OF COIL SPRING ABOUT 6 INCHES LONG, LAYING OF GARAGE FLOOR. ONE END SHOWED A NEW BREAK, THE OTHER END SHOWED A RAGGED, RUSTED BREAK SHOWING THE SPRING HAD ALSO BROKEN AT LEAST ONCE BEFORE THIS DATE. THIS BROKEN SPRING WAS LAYING TOWARDS THE REAR OF THE CAR ABOUT WHERE THE REAR SUSPENSION IS. I SEE THERE IS A RECALL FOR FRONT SPRINGS BREAKING BUT NONE FOR REAR SPRINGS, ALTHOUGH I HAVE FOUND NUMEROUS COMPLAINTS ABOUT THE REAR SPRINGS BREAKING TOO, BECAUSE OF SALT DAMAGE. MYCARSTATS.COM SHOWS AT LEAST 127 COMPLAINTS ON 2001 SABLE REAR SPRING BREAKAGE, THAT ALSO CAUSE INSTANT TIRE DEFLATION. I HAVE BEEN A FORD CUSTOMER SINCE 1955 AND I THINK THEY ARE WRONG TO NOT COVER THIS FAULTY REAR SPRING PROBLEM AS THEY DO WITH THE FAULTY FRONT SPRINGS- I CAN'T HELP THAT SALT IS USED ON ROADS, AND IT IS THEIR RESPONSIBILITY TO MAKE SOMETHING AS HEAVY AND (SHOULD BE) AS STRONG AS A SPRING SHOULD BE, IN A RELIABLE MANNER. THIS JUST MIGHT END MY RELATIONSHIP WITH FORD PRODUCTS ALTHOUGH THEY HAVE ALWAYS BEEN RELIABLE FOR ME IN THE PAST-JD MYERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217913February 13, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
MY 2001 MERCURY SABLE REAR COIL SPRING BROKE AS MY WIFE WAS BACKING OUT OF THE GARAGE AND A PIECE OF THE COIL SPRING FELL TO THE FLOOR. IF SHE WERE OUT ON THE HIGHWAY, SHE COULD HAVE LOST CONTROL OF THE VEHICLE. THE DEALER SAID MERCURY WILL REPLACE THE FRONT COIL SPRINGS FREE OF CHARGE, SINCE THEY ADMITTED TO A PROBLEM WITH THE QUALITY OF THE SPRINGS. BUT THE REAR COIL SPRINGS, EVEN THOUGH THIS IS A COMMON PROBLEM ON THIS MODEL, THEY WILL NOT STAND BEHIND. THIS CAR ONLY HAS 68,000 MILES ON IT. I HAVE OWNED MANY CARS AND PUT WELL OVER 100,000 MILES ON THEM AND NEVER HAVE HAD A COIL SPRING BREAK. FORD AND MERCURY KNOW THEY HAVE A PROBLEM AND WILL NOT HELP THE CONSUMER. HOW MANY TRAFFIC ACCIDENTS AND DEATHS DOES IT TAKE FOR ACTION TO BE TAKEN? WHAT CAN YOU DO FOR THE OWNERS OF THESE VEHICLES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216793February 3, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SUSPENSION:REAR
REAR OF MY 2001 MERCURY SABLE HAD BEEN SAGGING FOR SOME TIME, TO THE POINT I WAS AFRAID THAT THE TOP OF THE WHEEL WELL WOULD HIT THE TOP OF THE TIRE, (ON SEVERAL OCCASIONS THE REAR END DID BOTTOM OUT ON SLIGHTLY STEEP INCLINES). I FINALLY TOOK IT TO A MECHANIC, WHO SAID THAT BOTH REAR SPRINGS HAD FAILED (BROKE), AND FROM THE RUST ACCUMULATED ON THE BRAKE AREAS, IT HAD BEEN BROKEN FOR SOMETIME. I CALLED THE LOCAL FORD DEALER IN QUINCY WHO SAID THAT THIS WASN'T AN ISSUE. I HAD ANOTHER MECHANIC, (MY BROTHER DUE TO THE HIGH COST), REPLACE THE REAR SPRINGS AND SHOCKS. I KNOW THAT THERE HAS BEEN A RECALL ON THE FRONT SPRINGS (ROAD SALT CORROSION), BUT I WOULD BE CURIOUS TO FIND OUT HOW MANY OTHER SABLES/TAURUS'S HAVE HAD THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216721February 1, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
THE REAR COIL SPRINGS IN MY 2001 MERCURY SABLE HAVE FAILED. THIS IS A WIDE SPREAD PROBLEM WITH THESE CARS AND WELL KNOWN. IT IS NOT A QUESTION IF YOUR SABLE/TAURUS SPRINGS WILL FAIL BUT WHEN THEY WILL FAIL. YOU SHOULD HEAD OUT OF WERE EVER IT IS AND GET FORD TO DO SOMETHING ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216468January 30, 2008
SUSPENSION:REAR:SPRINGS
HAD TO REPLACE RIGHT REAR COIL SPRING, WHICH BROKE AND WAS SCRAPING THE TIRE, WHICH WAS A VERY HAZARDOUS CONDITION. THE FRONT COIL SPRINGS WERE REPLACED IN A FORD RECALL ABOUT 3 YEARS AGO, THE LEFT REAR COIL SPRING ALSO BROKE IN 2005 AND I HAD TO HAVE IT REPAIRED PRIVATELY AS THERE WAS AND STILL IS NO RECALL FOR THE REAR SPRINGS. (FILED A DOT COMPLAINT AT THAT TIME ALSO -- 3/9/05). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215443January 19, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
MY FRONT SPRING ON MERCURY SABLE 2001 GS JUST BROKE. IT TORE MY FRONT TIRE AND NOW THE CAR IS NOT IN DRIVING CONDITION. I PUT THE SPARE TIRE AND IT TORE IT APART AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215100January 16, 2008
SUSPENSION:REAR:SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT TOOK THE VEHICLE TO HAVE MAINTENANCE WORK PERFORMED, AND LEARNED THAT THE REAR SPRINGS ON BOTH SIDES OF THE VEHICLE FAILED. THE COST TO REPLACE THE STRUTS AND SPRINGS WOULD BE APPROXIMATELY $600. THE CURRENT AND FAILURE MILEAGES WERE 86,000. UPDATED 02-14-08. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214226January 8, 2008
STRUCTURE
IN EARLY 2007 THE PAINT ON MY 2001 MERCURY SABLE LS STARTED TO BUBBLE/BLISTER UP ON THE ROOF NEXT TO THE DRIVER'S SIDE REAR WINDOW TRIM. SHORTLY AFTER I STARTED TO NOTICE THAT BOTH REAR WHEEL HOUSINGS ALSO HAD BUBBLES/BLISTERS IN THE PAINT AND ARE NOW SHOWING RUST. I FIGURED IT WAS JUST BAD LUCK AND WAS STUCK BECAUSE THE WARRANTY EXPIRED BUT THEN LAST WEEKEND I WAS PARKED IN FRONT OF ANOTHER 2001 SABLE LS AND WALKING BY IT I NOTICED THAT STRANGELY IT HAD THE VERY SAME PAINT BLISTERING AND RUSTING IN THE EXACT SAME PLACES AS MY CAR. I SUDDENLY REALIZED THAT THIS HAS TO BE A DEFECT AND ITS NOT JUST MY CAR. I WENT ON THE INTERNET AND ON WWW.LEMONLAW.COM THERE'S ALOT OF INFORMATION ABOUT THIS VERY PROBLEM MY CAR AND MANY OTHERS ARE EXPERIENCING DUE TO ALUMINUM CORROSION CAUSED BY IRON PARTICLES WORKING THEIR WAY INTO THE ALUMINUM BODY PART PRIOR TO IT BEING PAINTED. NOW KNOWING THIS IS NOT AGE OR "NORMAL WEAR AND TEAR" OR LACK OF PROPER CARE I EXPECT FORDDLINCOLN MERCURY TO FIX MY CAR AT NO EXPENSE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211889December 14, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
PASSENGER SIDE; REAR SPRING AND STRUT OF 2001 MERCURY SABLE FAILED CAUSING AN ABRUPT STOP AND MINOR LOSS OF CONTROL. VEHICLE WAS TAKEN TO REPAIR SHOP WHERE BOTH REAR SPRINGS AND STRUTS HAD TO BE REPLACED. PASSENGER SIDE REAR STRUT WAS BENT. REPAIR COST OVER $700. WAS TOLD FRONT SPRINGS UNDER RECALL BUT NOT REAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211605December 12, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE REAR SPRINGS CONTINUE TO FAIL. THE FAILURE HAS OCCURRED TWICE AND PUNCTURED THE TIRES ON BOTH OCCASIONS. THE CONTACT PAID $237 FOR BOTH REPAIRS. THE DEALER AND MANUFACTURER HAVE NOT OFFERED ANY ASSISTANCE. FORD MOTOR COMPANY TOOK A COMPLAINT ON HIS BEHALF (CLAIM NUMBER 1529113467). HE STATED THAT THERE WAS A RECALL (NHTSA CAMPAIGN ID NUMBER 04V332000) FOR THE FRONT SPRINGS, BUT NOT FOR THE REAR COIL SPRINGS. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 75,000. UPDATED 01/02/08 *BF UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211480December 11, 2007
SUSPENSION:REAR:SPRINGS
LEFT REAR SPRING BROKE WHILE SITTING IN PARKING LOT. WHEN DRIVEN NEXT THE REAR TIRE WAS SHREDDED! VEHICLE HAD TO BE TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210957December 5, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I SENT CAR IN FOR INSPECTION. I GOT A PHONE CALL FROM THE SHOP AND WAS TOLD BOTH REAR STRUT ASSEMBLY AND SPRINGS WERE BROKE. I UNDERSTAND THERE HAVE MANY COMPLAINTS ABOUT THIS PROBLEM. WHY IS NOTHING BEING DONE AND WHERE AM I GOING TO COME UP WITH $650.00 TO GET THE REPAIR DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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