Mercury Sable Complaints (1998)

190 consumer complaints on file.

#738310December 27, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
REAR BRAKE PADS COMPLETELY WORN, NEEDING REPLACEMENT AND MACHINING OF ROTORS. DEALER THOUGHT FRONT BRAKES HAD BEEN SERVICED BECAUSE PADS WERE IN SUCH GOOD SHAPE. ALL BRAKE PARTS WERE ORIGINAL EQUIPMENT FROM TIME VEHICLE WAS BUILT. DEALER CLAIMS REAR BRAKES DO 70% OF STOPPING ON THIS CAR BY DESIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737505December 8, 2000
SEAT BELTS
THE FAILURE OF THE FIVE POINT HARNESS (MAKER: COSTCO, MODEL: 20448BNG, MADE: 03-03-00) FAILS IN THE REGARD THAT THE CHEST CLIP IS EASILY SLID DOWN BY THE CHILD ENABLING THEM TO FREE THEIR ARMS. THIS CREATES ENOUGH SLACK IN THE STRAPS THAT THEY CAN CONCEIVABLY FREE THEIR LEGS FROM THE RESTRAINT AND, INDEED, THEIR ENIRE BODY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875875December 1, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
FRONT WINDSHIELD WOULD FOGGED UP FIRST, AND THEN UNFOGGED WHEN USING DEFOGGER, WHICH COULD LEAD TO A VEHICLE CRASH DUE TO POOR VISIBILITY. DEALER NOTIFIED, AND INFORMED CONSUMER THAT THIS WAS A NORMAL CONCERN, BUT UNABLE TO CORRECT THE PROBLEM AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736761November 22, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, STEERING:LINKAGES:TIE ROD ASSEMBLY
MY CAR MADE A LOW ROARING NOISE FROM THE REAR END AFTER ABOUT 3 MONTHS, SINCE THE FIRST INCIDENT DIDN'T OCCUR AGAIN FOR A FEW WEEKS I DIDN'T WORRY ABOUT IT, HOWEVER, AFTER I HAD IT FOR ABOUT 6 MONTHS THE NOISE GOT WORSE AND I WAS TOLD I NEEDED NEW BRAKE PADS, THESE WERE INSTALLED THE SAME DAY, A FEW WEEKS LATER THE SAME NOISE OCCURRED AGAIN AND THIS TIME I WAS TOLD I NEEDED NEW TIE ROD ENDS, THESE WERE INSTALLED THAT DAY, THEN IT WAS MY BRAKE PADS LATER IT WAS THE ROTORS, BRAKE PADS AND SHOES, I STILL HAVE THE NOISE IN THE REAR OF THE CAR AND NOW MY BRAKES ARE STILL NOT RIGHT, I CAME DOWN A HILL LAST WEEK AND WHEN I HIT MY BRAKES THERE WERE NONE, THE DEALER IS SAYING IT IS THE FACT THAT I DRIVE A LOT FORD MOTOR CO IS SAYING THEY AREN'T RESPONSIBLE AND BUD SHELL IS SAYING IT IS MY FAULT CAN YOU HELP ME I HAVE HAD THIS CAR IN THE SHOP FOR THIS SAME PROBLEM ABOUT 10 TIMES SINCE SEPT 1999 I AM AFRAID THAT MY BRAKES WILL FAIL ME AGAIN IN A MORE DANGEROUS SITUATION THAN THE LAST TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736519November 18, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
MAKES A PRONOUNCED CONTINUAL "WINDING UP/DOWN" NOISE WHILE ACCELERATING/TRANS SHIFTS. TRANSMISSION SHOP CAN'T PINPOINT NOISE; ONLY THAT IT'S COMING FROM TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557180November 9, 2000
TIRES:TREAD/BELT
AMERICAN GENERAL CONTINENTAL TIRE'S (P205 65 R15) STEEL BELT FLEW OFF, CONSUMER'S HEAD HIT THE STEERING WHEEL AND THE WINDOW. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#735915November 7, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR LOST DRIVE POWER, AND APPEARED TO GO INTO NEUTRAL. THE TRANSMISSION SHOP LATER FOUND THAT A SHAFT, FROM THE TORQUE CONVERTER TO THE PUMP, HAD SNAPPED. THE SHAFT IS A FAIRLY SUBSTANTIAL PIECE OF METAL. THE SHOP REPAIRED THE TRANSMISSION BUT COULD NOT MAKE A GUESS AS TO THE REASON FOR THE METAL FAILURE. I HAVE THE SHAFT THAT SNAPPED AND CAN PROVIDE DIGITAL IMAGES. THERE IS NO OBVIOUS REASON TO ME WHY IT WOULD HAVE SNAPPED WETHER IT IS DESIGN OR METALLURGY. I CAN PROVIDE DIGITAL IMAGES OF THE COMPONENT BREAKAGE. IF YOU SO DESIRE, I CAN PROVIDE YOU WITH THE PART IF YOU WISH TO PERFORM FAILURE ANALYSIS FOR METAL DEFECTS / MANUFACTURING PROBLEMS, OR DESIGN ISSUES. IN MY CASE, THE FAILURE HAPPENED ON A LIGHTLY TRAVELLED ROAD, WITH NO TRAFFIC AROUND. IF THIS A FAILURE THAT HAD OCCURRED ON A BUSY HIGHWAY, WHILE TURNING IN TRAFFIC, OR DURING MANY SCENARIOS - THIS COULD HAVE CAUSED A REAL PROBLEM FOR ME, PASSENGERS, OR OTHER MOTORISTS. I HOPE THAT ANYONE ELSE WITH THE SAME FAILURE IS AS FORTUNATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556847October 26, 2000
VEHICLE SPEED CONTROL
CONSUMER HAD COME TO A COMPLETE STOP WHEN THE VEHICLE SLOWLY STARTED TO MOVE FORWARD AND WOULD NOT STOP UNTIL THE IGNITION WAS TURNED OFF, CONSUMER NUDGED THE VEHICLE IN FRONT DUE TO LOSS OF BRAKE CONTROL (NO DAMAGE). *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873961October 26, 2000
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING
TURNED VEHICLE OFF TO FILL IT WITH FUEL. TURNED IT OFF & THEN ON WITHOUT STARTING. WAS UNABLE TO SHIFT VEHICLE INTO NEUTRAL TO BE MOVED. CONTACTED DEALER & WAS INFORMED HOW TO SHIFT WHEN ON BUT NOT RUNNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732104September 21, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
A $2 RETAINING CLIP AFFECTING THE 4TH GEAR IN THE AUTOMATIC TRAN IS BROKEN OR HAS COME OFF, ACCORDING TO THE DEALERS COMPUTER CODE READING AND SERVICE BULLETIN, AND IT IS GOING TO COST UP TO $900 TO FIX IF IT DAMAGED THE HOUSING INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554272September 1, 2000
TIRES:SIDEWALL
REAR PASSENGER FIRESTONE TIRE RIPPED AT SIDEWALL A FEW MONTHS AFTER PURCHASE (P20565R15). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866321July 31, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VEHICLE HAD BEEN PARKED IN GARAGE. WIFE STARTED CAR IN ORDER TO BACK OUT WHEN REAR WINDOW SHATTERED OR EXPLODED WITHOUT WARNING. *AK GLASS EXPLODED OUTWARD COVERING THE INTIRE REAR HALF OF THE VEHICLE'S INTERIOR. NO INJURIES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726021July 25, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725730July 20, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I ROTATE TIRES EVERY 6000 MI. DURING ROTATION I INSPECT BRAKE PADS FOR WEAR. AT 18000 MI I FOUND EXCESSIVE WEAR ON REAR PADS, TO THE POINT THAT THEY NEEDED TO BE REPLACED FAIRLY SOON. I TOOK THE CAR TO THE DEALER FOR REPLACEMENT UNDER WARRANTY. THEY ADVISED THAT THOS WEAR WAS "NORMAL" AND WAS NOT COVERED UNDER WARRANTY. THAT'S NONSENSE. I'VE NEVER HAD A CAR THAT NEEDED REAR PAD REPLACEMENT AT LESSS THAN 50000 MI. NO PROFESSIONLS I SPOKE WITH THOUGHT THIS WAS "NORMAL" WEAR. THIS IS MADE WORSE BY THE FACT THAT, WHEN THE CAR WAS NEW, I HAD BROUGHT IT IN FOR CORRECTION OF BRAKE VIBRATION. THE DEALER MACHINED THE ROTORS AND THE TECH SAID HE "DIDN'T LIKE THE LOOKS OF THE REAR PADS SO HE REPLACED THEM." THAT'S AT 1500 MI. WHICH MEANS THE REPLACMENT SET ONLY LASTED 16500 MI. THE OWNER SERVICE GUIDE ONLY SAYS TO INSPECT FRONT AND REAR BRAKES AT 30000 MI. IF I HAD WAITED TO 30000 MI I WOULD HAVE HAD AT LEAST ROTOR FAILURE AND MIGHT HAVE HAD BRAKE SEIZURE, CAUSING ACCIDENT/INJURY. DEALER CONTACTED FORD MOTOR CO REP WHO SAID IT WAS NORMAL WEAR AND WOULD NOT BE COVERED UNDER WARRANTY. I PERSONALLY REPLACED REAR PADS WITH AFTER-MARKET LIFE-OF-THE-CAR-WARRANTY PREMIUM-GRADE PADS BECAUSE I WON'T PAY FORD FOR ANOTHER SET OF FAST-WEARING PADS. I KEPT THE ORIGINAL PADS FOR NHTSA INSPECTION, IF DESIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725353July 12, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE EXITING RAMP FROM A HIGHWAY ONTO A MAIN STREET, THE EXPLORER IN FRONT OF US STOPPED BEFORE ENTERING THE MAIN STREET. WE WERE DRIVING SLOWLY WHEN WE TRIED TO STOP BEHIND THE OTHER VEHICLE. MY HUSBAND PUT HIS FOOT ON THE BRAKE AND IT WENT TO THE FLOOR. HE CONTINUED A NUMBER OF TIMES, BUT COULD NOT STOP OR EVEN SLOW DOWN. WE KNEW WE WOULD HIT THE VEHICLE IN FRONT OF US, WHICH PREVENTED OUR CAR FROM GOING ONTO THE MAIN STREET OF TRAFFIC. FROM TRYING TO STOP MANY TIMES, MY HUSBAND SUFFERED A SIATICA INJURY, WHICH HE CURRENTLY BEING TREATED BY AN ORTHOPEDIST, CHIROPRACTER, PHYSICAL THERAPIST AND PRIMARY CARE DOCTOR. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#724011June 14, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR RELEASING FROM SPEED OF 15 MPH TO 20-25 MPH WHEN EASING OFF GAS PEDAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861892May 15, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN TRAVELING AND STOPPING TRANSMISSION WILL GO INTO NEUTRAL, AND CAR WILL NOT GO FORWARD OR BACKWARD. CONSUMER HAS TO PUT TRANSMISSION INTO PARK, AND THEN BRING IT BACK INTO DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860013April 10, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER HEARD GRINDING SOUND FROM THE REAR & TOOK VEHICLE TO THE DEALER. ROTORS, AND BRAKE SHOES AND PADS WERE REPLACED. HOWEVER, PROBLEM OCCURRED AGAIN ON 10-AUG-1999. IT WAS TAKEN TO THE SAME DEALER, AND HE REPLACED ALOT OF PARTS. AS OF 10-APR-2000, VEHICLE IS AT THE DEALER'S AGAIN. DEALER COULDN'T FIND CAUSE OF PROBLEM. BRAKES ARE STILL LOCKING UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858733March 17, 2000
SUSPENSION
WHILE DRIVING VEHICLE VIBRATES AND SEVERELY PULLS TO THE RIGHT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858570March 15, 2000
AIR BAGS:FRONTAL, STRUCTURE:BODY:BUMPERS
CONSUMER WAS DRIVING OVER 50 MPH ON HIGHWAY, AND IN BETWEEN TWO 18 WHEELERS.THE 18 WHEELER ON RIGHT HAND SIDE HIT VEHICLE ON SIDE. THEN, PUSHED VEHICLE INTO ANOTHER 18 WHEELER ON LEFT SIDE. THEN CONSUMER'S VEHICLE HIT A PICKUP TRUCK WITH FRONT END. UPON HITTING MEDIAN, BUMPER BROKE IN HALF. ALSO, DUAL AIRBAGS DID NOT DEPLOY,CAUSING INJURIES *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

← Back to Mercury Sable