Mercury Sable Complaints (1997)

228 consumer complaints on file.

#785457August 27, 2001
SEAT BELTS:FRONT:ANCHORAGE
BOTH RIGHT REAR SEAT BELTS DO NOT RETRACT AND MAKING THEM UNUSEABLE, DEALER HAS INFORMED CONSUMER THAT IT WILL TAKE 7-10 DAYS TO REPAIR PROBLEM.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562647August 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE MAKING TURNS THE VEHICLE STALLS INTERMITTENTLY, THE DEALER HAS REFUSED TO REPAIR THIS PROBLEM BECAUSE THEY SAY IT IS NEARLY IMPOSSIBLE TO DIAGNOSE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894304August 14, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTERMITTENTLY WHEN TURNING STEERING WHEEL TO THE LEFT WITHOUT ANY INDICATION VEHICLE WOULD STALL. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893410August 3, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN STEPPING ON GAS PEDAL RPMS GO UP BUT ENGINE DOESN'T RESPOND. THIS HAPPENS IN THE MORNING AND ACTS INTERMITTENTLY. CONTACTED DEALER, AND DEALER FUEL PUMP NEEDED REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749225July 26, 2001
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE BACKING CAR FROM GARAGE(SLOWLY) RIGHT FRONT COIL SPRING SNAPPED ,STABBING TIRE , SLICING TIRE 360 DRGREES. VEHICLE DROPPED TO FLOOR BREAKING UPPER BEARING ON COIL SPRING. LOOKS LIKE A DEFECT IN THE STEEL AT BREAK AND AT OTHER LOCATIONS ON COIL. HAD THIS HAPPENED AT ANY SPEED A SURE ACCIDENT WAS GOING TO HAPPEN. THIS IS A SERIOUS FLAW THAT FORD SAYS HAS NO RECALL, THUS NO RECOURSE FOR ME EXCEPT NEVER BUY ANOTHER FORD. THANK YOU ( WHERE ARE THESE COILS MADE MEXICO???)*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562240July 24, 2001
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION FAILED CAUSING THE VEHICLE NOT TO MOVE WHILE AT A STOP LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748742July 19, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
ON MAY 26, 2001 THE 1997 MERCURY SABLE ENGINE COMPLETELY STOPPED AT 45 MILES PER HOUR ON A COUNTRY ROAD. IT WAS TOWED TO TOM'S AUTO SERVICE IN NEW CARLISLE, INDIANA WHERE IT WAS DETERMINED THAT A CORRODED WIRE TO THE FUEL PUMP WAS THE PROBLEM. THEN ON JULY 12, 2001 THE MERCURY SABLE DID THE SAME THING AND WAS AGAIN TOWED TO TOM'S IN NEW CARLISLE, INDIANA WHERE IT WAS DETERMINED THAT A CORRODED WIRE INSIDE OF THE GAS TANK WAS THE PROBLEM. THE MECHANIC INFORMED US THAT HAD THE FUSE NOT BLOWN FIRST, THE GAS TANK WOULD HAVE EXPLODED. HE THEN STATED THAT HE HAS SEEN THIS PROBLEM MANY TIMES BEFORE ON OTHER FORD VEHICLES AND THAT IT IS A VERY DANGEROUS SITUATION. WE WANT FORD TO REIMBURSE US FOR THE REPAIRS AND TOWING CHARGES AND TO INFORM OTHER VEHICLE OWNERS THAT THERE IS A POTENTIAL DANGER IF THE WIRES ARE NOT IMMEDIATELY REPLACED. WE NEVER HAD AN PRIOR INDICTATION FROM THE VEHICLE THAT THERE WAS ANY SORT OF PROBLEM, THE VEHICLE DOES NOT SPIT OR SPUTTER OR SLOWLY LOSE POWER, IT JUST COMPLETELY STOPS AND MUST BE COASTED OVER TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748437July 13, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747649July 1, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
HAD CAR IN GARAGE SEVERAL TIMES OVER 1 1/2 YEAR FOR ENGINE LIGHT, ALWAYS CODE PO3O3-MISFIRE CYLINDER 3, DEALER ALWAYS FOUND SOMETHING WRONG SO IT SEEMED, LIGHT CONTINED TO COME ON. FINALLY, AT 81,000 DRIVING ON HIGHWAY ENGINE LIGHT FLASHES, LOSE ALL POWER, PULL OVER, COOLANT BLOWN ALL OVER ENGINE, CAR TOWED TO DEALER, FIND IT IS BLOWN HEAD GASKET, ENGINE DAMAGE, NEED NEW ENGINE. TOLD VEHICLE OVERHEATED SEVERAL TIMES, NEVER ONCE DID IT OVERHEAT WHILE DRIVING IT. FIND NUMEROUS PROBLEMS WITH THESE CARS AND HEAD GASKET PROBLEMS, ASKE QUESTIONS OF DEALER AND FORD MOTOR CO. NEVER A STRAIGHT ANSWER, JUST "NOT YOUR CAR" AND "IT'S NOT UNDER WARRANTY, WE CAN'T HELP YOU" NOW OWNER MUST PAY 3200 + TO REPLACE ENGINE AND ADD COOLANT BYPASS SYSTEM TO NEW ENGINE BECAUSE OF PROBLEMS WITH THE ENGINE COOLANT SYSTEM. FORD MOTOR CO. TAKING NO RESPONSIBILITY AT ALL. READ NUMEROUS REPORTS OF BLOWN HEADS, BLOWN ENGINES, COOLANT PROBLEMS. NEED ANWERS, PLEASE!!!! NO ONE IS COOPERATING AT ALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746757June 12, 2001
UNKNOWN OR OTHER
PAINT HAS PEELED AND NOW THE METAL IS RUSTING AROUND ALL EDGES OF THE HOOD. NO SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889026May 23, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING ABOUT ANY MPH WHEN COULD LET ACCELERATOR GO AND VEHICLE WILL NOT DECELERATE. VEHICLE WAS TAKEN TO DEALER AND PROBLEM WAS NOT DIAGNOSED. *AK A LOCAL SERVICE STATION DIAGNOSED PROBLEM AS A DEFECTIVE IDLER CONTROL AND REPLACED IT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745623May 21, 2001
VEHICLE SPEED CONTROL
I PURCHASED MERCURY SABLE IN JULY 1999 AS A NEW VEHICLE (DEALER DEMO). I EXPERIENCED FIRST PROBLEM ABOUT A YEAR AGO DURING TWO SEPARATE WEEKS AND THOUGHT NO MORE ABOUT IT UNTIL THIS MONTH. I LEFT CHURCH AND WENT UP A SLIGHT INCLINE TO A STOP SIGN; WHEN I TOOK MY FOOT OFF THE BRAKE AND TRIED TO PULL OUT INTO THE TRAFFIC, THE CAR BEGAN ROLLING BACKWARDS. I BRAKED AND LOOKED TO BE SURE I HAD NOT SOMEHOW PUT THE CAR IN NEUTRAL; IT WAS IN DRIVE. I AGAIN TRIED TO ACCELERATE AND THE CAR CONTINUED BACKWARD, HALF WAY DOWN THE BLOCK. I PUSHED HARD ON THE ACCELERATOR AND THE CAR SUDDENLY JERKED FORWARD. LESS THAN TWO WEEKS LATER, I SAT AT A RED LIGHT ON FLAT LAND AND WHEN THE LIGHT TURNED GREEN AND I TOUCHED THE GAS PEDAL, IT REVVED UP BUT DID NOT MOVE. I BRAKED, PUT THE CAR IN NEUTRAL THEN BACK IN DRIVE AND IT JERKED FORWARD. WHEN I TOOK IT TO ALLAN VIGIL FORD ON TARA BOULEVARD IN JONESBORO, GEORGIA, THE SERVICE MANAGER QUOTED A PRICE OF MORE THAN $2,500. TO REPAIR THE TRANSMISSION. ON A CAR ONLY FOUR YEARS OLD WITH LESS THAN 70,000 MILES!!!! I HAVE READ OTHER REPORTS ON THIS MAKE AND MODEL AND TRANSMISSION PROBLEMS. I AM NOT THE ONLY ONE HAVING TROUBLE WITH FORD TRANSMISSIONS. MY SON IN LAW, JOSEPH KAIGLER, HAS A 2001 TAURUS WHICH HE RETURNED AFTER LESS THAN A MONTH TO HAVE THE TRANSMISSION REPAIRED. PLEASE HELP! SHORT OF PAYING $2,500, IS THERE ANOTHER REMEDY I MAY GAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888184May 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS REVVING WHILE ENGINE IS RUNNING. MPH DOES NOT MOVE, BUT RPMS GO UP, POSSIBLY DUE TO BANDS WITHIN TRANSMISSION THAT ARE SLIPPING. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887789May 9, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER HAS HAD TIE RODS CHANGED BECAUSE THEY WERE BROKEN, THIS CAUSED STEERING AND BRAKE PROBLEMS. HAS NOT CONTACTED DEALER YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744787May 1, 2001
STRUCTURE:BODY
THE FLOOR PAN UNDER OUR CAR THAT HOLDS OUR REAR SUSPENSION AND WHEELS IN PLACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884338March 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 70 MPH AND ALL OF A SUDDEN VEHICLE SLOWED TO 30 MPH, TRANSMISSION HAD GONE OUT. DEALER FOUND METAL SHAVINGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883918March 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS BEEN TO DEALER 14 TIMES FOR LEAKING ANTI-FREEZE SINCE SHORTLY AFER PURCHASE. CURRENTLY, WARRANTYHAS EXPIRED. DEALER FINDS SHAVINGS OF MOTOR ARE GETTING INTO RADIATOR. VEHICLE ALSO HAS A ANTI-FREEZE SMELL. *AK THE DEALER WANTS TO REPLACE THE ENGINE BECAUSE THE METAL PARTICLES CHIPPING OFF THE ENGINE CAUSED DAMAGE TO THE RADIATOR CORE ( BAD ANTI FREEZE ODER). *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882320March 7, 2001
AIR BAGS:SIDE/WINDOW, SEAT BELTS:FRONT:RETRACTOR
FRONT PASSENGER SIDE AND REAR PASSENGER SIDE AIRBAGS DO NOT RETRACT PROPERLY, CAUSING SEAT BELTS TO GRAB OR TO BE TOO LOOSE. RETRACTORS NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882372March 7, 2001
POWER TRAIN:CLUTCH ASSEMBLY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, ENGINE AND ENGINE COOLING:ENGINE
WHEN DRIVING VEHICLE OVERHEATED WHICH PREVENTED CLUTCH FROM GOING INTO GEAR. ALSO, PASSENGER'S SIDE REAR DOOR WOULD NOT OPEN FROM EITHER INSIDE OR OUTSIDE. CONSUMER HAS CONTACTED THE DEALER.*AK THE CAM SHAFT SENSOR WAS BROKEN. THE TORQUE CONVERTER FAILURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881451February 26, 2001
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING FRONT COIL SPRING BROKE, CAUSING FRONT TIRE TO WEAR OUT. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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