Mercury Sable Complaints (2003)

201 consumer complaints on file.

#10408622June 23, 2011
ENGINE AND ENGINE COOLING
THE BLOWER MOTOR ON MY 2003 MERCURY SABLE WAS SITTING IN A POOL OF WATER, RUINING THE MOTOR. CAUSED BY FAULTY DESIGN BY FORD MOTOR CO. WATER GETS INTO THIS AREA BY IMPROPER DESIGN, ALLOWS WATER TO REACH AREA WHEN THE WIPER COWL EVENTUALLY WARPS, OR WHEN THE A/C DRAIN CLOGS OR WATER LEAKING THRU THE FIREWALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393837March 31, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH IN REVERSE, THE LEFT FRONT COIL SPRING BROKE AND PUNCTURED THE SIDEWALL OF THE LEFT FRONT TIRE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE COIL SPRING WAS REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 109,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393086March 28, 2011
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND PUNCTURED THE FRONT TIRE. THE DEALER STATED THAT THERE WERE NO RELATED RECALLS TO THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT REPAIR SHOP WHERE THE COIL SPRING FAILURE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO FILED A COMPLAINT BUT OFFERED NO FURTHER ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 07/08/11 *BF UPDATED 09/19/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385468February 25, 2011
SUSPENSION
RIGHT FRONT COIL SPRING FRACTURED SPONTANEOUSLY WHILE VEHICLE PARKED IN GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382794February 15, 2011
SEAT BELTS
2003 MERCURY SABLE WAGON -- THE SEAT BELTS IN THE MIDDLE SEAT OF THE CAR NO LONGER RETRACT. THEY HANG LOOSELY AND WOULD CERTAINLY BE A GRAVE DANGER TO ANY PASSENGER SHOULD THE CAR EXPERIENCE A CRASH OR ROLLOVER. THEY HAVE BEEN REPAIRED BY THE DEALER ALREADY, BUT NOW THE DEALER RECOMMENDS REPLACEMENT OF THE ENTIRE RETRACTION MECHANISM. SEEMS TO BE A VERY COMMON AND VERY DANGEROUS PROBLEM IN MERCURY SABLES AND TAURUS WAGONS FROM WHAT I'VE READ. HEY FORD, HOPE YOU GIVE A [XXX] ABOUT YOUR PRODUCTS AND CUSTOMERS ENOUGH TO DO SOMETHING ABOUT THIS! *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380728February 4, 2011
SUSPENSION
THE LEFT FRONT SPRING FAILED AND PUNCTURED THE TIRE AS THE CAR WAS BEING BACKED OUT OF A GARAGE. ACCORDING TO NHTSA CAMPAIGN ID #04V332000, A PROTECTIVE DEVICE WAS TO BE INSTALLED TO PREVENT THE TIRE FROM BEING PUNCTURED BECAUSE OF SPRING FRACTURE AND THE WARRANTY WAS EXTENDED ON THE SPRING. THE MANUFACTURER REFUSES TO FIX MY VEHICLE BECAUSE IT WAS MANUFACTURED AFTER THE LATEST DATE APPLIED TO THE RECALL AS NOTED ABOVE. SINCE, THE FAILURE IS THE SAME AS EXPLAINED IN THE RECALL DESCRIPTION; I CLAIM THE MANUFACTURER IS OBLIGATED TO COVER THE REPAIRS BASED ON PAST HISTORY. PLUS, THE "FIX" WAS NOT INSTALLED ON MY VEHICLE AT THE TIME OF MANUFACTURE THEREFORE EXPOSING THE TIRE TO THE CATASTROPHIC FAILURE OF BEING PUNCTURED BY THE BROKEN SPRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378342January 23, 2011
SUSPENSION:FRONT
2003 SABLE WAGON WAS DRIVEN HOME AND PARKED IN DRIVEWAY. WHEN WE WENT TO MOVE IT AGAIN A HORRIBLE GRINDING SOUND WAS COMING FROM THE FRONT END, SOUNDED LIKE SOMETHING SCRAPING ON THE DRIVEWAY OR CAUGHT IN WHEEL WELL. CAR WAS SUBSEQUENTLY PARKED. WHEN IT WAS LIGHT AND UPON FURTHER INVESTIGATION, A PIECE OF THE FRONT END COIL SPRING WAS FOUND LYING UNDER THE CAR, APPROXIMATELY 1 FOOT LONG THAT IS SHEARED OFF FROM THE REST OF THE SPRING. NO VISIBLE RUST ON THE PART, JUST APPARENTLY A DEFECTIVE PART THAT BROKE. NOW THE CAR HAS TO BE TOWED TO FIX THE PROBLEM. HOWEVER THE REST OF THE SPRING IS EMBEDDED IN THE TIRE, WEDGED BETWEEN IT AND THE WHEEL WELL. IT IS IMPOSSIBLE TO MOVE THE CAR EVEN TO ALLOW FOR A TOW TRUCK TO GET UNDER IT. THE TIRES WERE ALSO JUST PURCHASED APPROXIMATELY ONE MONTH AGO AND THIS CERTAINLY HAS RUINED AT LEAST ONE OF THEM. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374079January 4, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. WHILE DRIVING IN REVERSE 1 MPH, THE CONTACT HEARD A LOUD NOISE FROM THE FRONT PASSENGER SIDE TIRE. THE CONTACT THEN NOTICED THAT THE COIL SPRING PUNCTURED THE TIRE CAUSING IT TO BURST. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE COIL SPRING. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371077December 17, 2010
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FRONT DRIVER SIDE COIL SPRING BROKE WHICH CAUSED THE TIRE TO BECOME FLAT. THE CONTACT HAD THE VEHICLE TOWED TO A LOCAL MECHANIC WHO REPLACED THE FRONT COIL SPRINGS. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369790December 9, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CONTACT HEARD A BANG AND THE FRONT OF THE VEHICLE LOWERED SUDDENLY. THE CONTACT ATTEMPTED TO DRIVE TO THE DEALER BUT THE FRONT DRIVER SIDE TIRE BLEW. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FRONT COIL SPRING WAS BEING REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. UPDATED 01/18/11 *BF UPDATED 01/31/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360262October 13, 2010
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. WHILE THE CONTACT STARTED THE IGNITION, THERE WERE SEVERAL ATTEMPTS BEFORE THE GEAR WOULD SHIFT OUT OF THE "PARK" POSITION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE NEUTRAL GEAR SENSOR WAS REPLACED. THE FAILURE RECURRED AFTER ONE MONTH. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE IDENTICAL FAILURE. THE TECHNICIAN INFORMED THAT THE FAILURE WAS RELATED TO THE WIRING. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH); HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE VEHICLE WAS NOT REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334864June 7, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
COMPLAINT OR INQUIRY RECEIVED VIA EMAIL, INTERNET BY THE WISCONSIN DEPARTMENT OF AGRICULTURE, TRADE AND CONSUMER PROTECTION *TGW 2003 MERCURY SABLE. THE FRONT COIL SPRINGS FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333941May 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) PLEASE SEE YOUR REPORT PE09033. MY MERCURY SABLE USES THE SAME TRANSMISSION. AND THIS WEEK END ME AND MY FAMILY ALMOST GOT KILLED WHEN ON I-75 IN THE MIDDLE OF A CONSTRUCTION ZONE WITH CONCRETE BARRIERS ON BOTH SIDES MY TRANSMISSION DIED WITH NO WARNING. THIS CAR HAS ONLY 40000 MILES ON IT AND I CHANGED THE FLUID AS RECOMMENDED AT 30000 MILES. THE MECHANIC SAID THAT THIS WAS A CATASTROPHIC TRANSMISSION FAILURE AND NEVER SHOULD HAVE HAPPENED AT 40000 MILES! THE MECHANIC SAID TO ME YOU HAD NO WARNING DID YOU! I AGREED. HE SAID THE TORQUE CONVERTER HAD PROBABLY FAILED! THE HE TOLD ME IT WOULD COST ABOUT $2200 FOR PARTS AND ABOUT $1100 FOR LABOR A GRAND TOTAL OF $3300. I AM AN ENGINEER SO I KNOW A LITTLE ABOUT ENGINES AND MECHANICAL APPLICATIONS. THIS SHOULD NEVER HAVE HAPPENED. I BELIEVE AFTER SOME RESEARCH THAT THESE TRANSMISSIONS HAVE A SIGNIFICANT DESIGN FAULT IN THEM PARTLY FROM TORQUE CONVERTER FAILURE AND PARTLY FROM OVER HEATING BECAUSE OF POOR CIRCULATION AND HEAT DISSIPATION DESIGN. I WOULD LIKE TO REGISTER AN OFFICIAL COMPLAINT WITH THE NHTSA ABOUT THE ABOVE AND JOIN OR START A CAMPAIGN FOR A RECALL ABOUT THE ABOVE STATED PROBLEM. I HOPE THAT AT SOME POINT I WILL HAVE SOME RECOURSE WITH FORD. SO WITH SOME ANTICIPATION I RESPECTFULLY REQUEST SOME HELP OR A RESPONSE WITH TO MY REQUEST. [XXX] *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330512May 14, 2010
SUSPENSION:FRONT
I WAS BACKING OUT OF A DRIVEWAY AND I HEARD A LOUD WOOSHING NOISE. I GOT OUT TO INVESTIGATE AND SAW MY FRONT DRIVER'S SIDE TIRE WAS FLAT. I TRIED TO REMOVE IT BUT COULDN'T GET A JACK UNDER THE VEHICLE BECAUSE IT WAS SO LOW TO THE GROUND. I FINALLY MANAGED TO JACK UP THE CAR AND HAD A LOT OF TROUBLE REMOVING THE TIRE. UPON FURTHER INVESTIGATION I REALIZED THAT THE SPRING HAD BROKEN AND LODGED ABOUT 3 INCHES INTO MY TIRE. I HAD TO HAVE THE CAR TOWED TO A SERVICE STATION AND THE TOTAL COST OF REPAIR WAS $600.51 IN ADDITION TO THE COST FOR TOWING AND TWO NEW TIRES. I HAD JUST DRIVEN 40 MILES ON THE EXPRESS WAY AT 70 MPH AND I COULD HAVE BEEN KILLED HAD THIS HAPPENED EN ROUTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327648April 26, 2010
SUSPENSION:FRONT
MY 2003 SABLE SUFFERED A FRONT LEFT COIL SPRING FRACTURE THAT DESTROYED THE FRONT LEFT TIRE AND CAUSED ME TO VEER INTO A FENCE POST WHILE DRIVING IN A PARKING LOT. THE COIL SPRING THAT SLICED INTO THE TIRE WAS PINPOINT SHARP, AS WAS THE SMALLER PORTION OF THE SPRING THAT FELL OFF THE CAR. THE FRONT LEFT TIRE WAS DESTROYED, THE STRUT AN SPRING ASSEMBLY NEEDED TO BE REPLACED AFTER THE CAR WAS TOWED TO A REPAIR FACILITY. THE CAR WAS NOT DRIVABLE. THE FENCE POST DAMAGED THE LEFT DOOR OF THE CAR. IF THIS FAILURE HAD HAPPENED AT HIGHWAY SPEEDS, THE TIRE WOULD HAVE BEEN SHREDDED TO PIECES AND THE CAR WOULD BE SENT OFF THE HIGHWAY WITH CATASTROPHIC RESULTS. I AM AFRAID TO DRIVE THE CAR AT HIGHWAY SPEEDS. THE CAR WAS INSPECTED BY A FORD DEALER 4 DAYS AFTER THE FRONT SPRING FAILURE AND FOUND TO HAVE CORROSION ON THE REAR SPRINGS WITH THE PAINT OR ENAMEL ON THE SPRING COMPROMISED CAUSING RUSTING ON THE SPRINGS AN POSSIBLY CAUSING A FUTURE FAILURE OF THE SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324740April 9, 2010
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS 2003 MERCURY SABLE. WHILE DRIVING AT LOW SPEEDS EXITING A DRIVEWAY, THE CONTACT HEARD AN UNUSUAL SCRAPING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT COULD NOT LOCATE THE ORIGIN OF THE NOISE UPON FURTHER INSPECTING THE VEHICLE. THE FOLLOWING DAY, HE FOUND THE DRIVERS SIDE REAR COIL SPRING HAD FRACTURED FROM THE VEHICLE AND CUT THE REAR DRIVERS SIDE TIRE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 55,068.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319492March 14, 2010
SUSPENSION:FRONT
WHILE BACKING OUT OF DRIVEWAY, NOTE* A DRIVEWAY WITH NOT EVEN A CRACK IN IT, THE FRONT DRIVER SIDE TIRE BLEW. UPON REMOVING TIRE, PART OF THE SPRING FELL TO THE GROUND AND THE REMAINING SPRING WAS FOUND TO HAVE PUNCTURED THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317062March 5, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE BACKING OUT OF DRIVEWAY AT 5 MPH, THE DRIVER SIDE TIRE SUDDENLY EXPLODED. WHEN THE VEHICLE WAS PUT ON A JACK, A PIECE OF THE FRONT COIL SPRING WAS ON THE GROUND, AND THE TIRE WAS CUT ALL THE WAY AROUND. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP; SHE CALLED THE MANUFACTURER AND WAS TOLD THAT THEY COULD OFFER NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 165,000. UPDATED 4/23/10 *CN THE SPRING DID NOT HAVE ANY VISIBLE CORROSION, IT JUST BROKE IN HALF. UPDATED 06/04/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312885February 22, 2010
SUSPENSION:REAR
CAR WENT IN FOR STATE INSPECTION MECHANIC AT DEALERSHIP FOUND (DRIVERSIDE) LEFT REAR COIL SPRING ON STRUT BROKEN AND STRUT LEAKING, REPLACED SPRING AND STRUT UNDER EXTENDED WARRANTY AT 45,205 MILES ON 05/15/2008. THIS WAS THE FIRST SPRING ON THIS CAR TO BREAK, SECOND SPRING 02/21/2010 ODI NUMBER 10312550, I JUST WANT THIS DEFECT TO GET REPAIRED BEFORE IT KILLS SOMEONE. THIS IS BAD METAL YOU CAN SEE IT IS CRYSTALLIZED AT THE BREAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312550February 21, 2010
SUSPENSION:FRONT
2003 MERCURY SABLE LS 4 DOOR SEDAN FRONT COIL SPRING SNAPPED AND PUNCTURED FRONT WINTER TREAD TIRE WHILE SETTING IN MY DRIVEWAY. LOCATION PENNSYLVANIA DURING WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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