Mercury Sable Complaints (2008)

61 consumer complaints on file.

#10440288December 17, 2011
POWER TRAIN
CAR WOULD JERK GOING INTERSTATE SPEED OF 70MPH. FELT LIKE IT WAS GOING INTO NEUTRAL AND BACK IN TO GEAR. DID THIS ABOUT FOUR TIMES AND I MEAN IT IS HARD, WILL SCARE YOU TO DEATH IF YOUR IN THE CAR. AFTER IT DID THIS ABOUT FOUR TIME OVER AN HOUR, THE TRACTION CONTROL AND SERVICE LIGHT CAME ON AND STAYED ON THE REST OF THE TRIP. THIS IS A USED CAR I JUST BOUGHT, SO IM NOT SURE IF IT WILL CONTINUE TO DO THIS. BUT I AM AFRAID TO DRIVE IT ON THE INTERSTATE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430208October 14, 2011
FUEL SYSTEM, GASOLINE
ON THE ABOVE DATE - SEPTEMBER 28, 2011, I BECAME AWARE THAT THE GAS IN THE GAS TANK WAS MOVING AROUND (SLOSHING) WHENEVER THE VEHICLE STOPPED OR STARTED MOVING FROM A DEAD STOP. I CONTACTED FORD CUSTOMER RELATIONSHIP IN FLORIDA AND THEY WERE NOT HELPFUL AT ALL. I TALKED TO THEM 3 DIFFERENT TIMES - - -THEY COULDN'T TELL ME IF THERE ARE BAFFLES IN THE TANK TO PREVENT THE SLOSHING - THEY DIDN'T EVEN KNOW WHAT A BAFFLE WAS - -WOULD NOT DIRECT ME TO SOMEONE WITH MORE TECHNICAL KNOWLEDGE. LAST CONTACT WAS THURSDAY, OCT. 13,2011, YESTERDAY - - WAS ON THE PHONE 32 MINUTES WITH AN INDIVIDUAL WHO COULDN'T FIND THE ANSWER AND WOULDN'T TRY TO FIND SOMEONE WHO COULD GIVE ME AN ANSWER. A GAS TANK SHOULD NOT HAVE A PROBLEM SUCH AS THIS IN 39 MONTHS OF OWNERSHIP. GAS TANKS DON'T "WEAR OUT" IN THIS PERIOD OF TIME. AND I CAN'T GET ANY ANSWERS. THERE HAS BEEN NO ACCIDENT OR DAMAGE TO THIS VEHICLE. DOES MY VEHICLE HAVE BAFFLES IN THE GAS TANK?? IS THERE A SAFETY ISSUE HERE WITH THE SLOSHING OF THE GAS? IF THERE ARE BAFFLES WHY WOULD THEY SUDDENLY STOP FUNCTIONING? WOULD THIS PROBLEM BE COVERED IN THE VEHICLE WARRANTY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423712September 6, 2011
STEERING:HYDRAULIC POWER ASSIST SYSTEM
2008 MERCURY SABLE. CONSUMER STATES PROBLEM WITH POWER STEERING *TGW THE CONSUMER STATED THE POWER STEERING FAILED AS HE WAS MAKING A RIGHT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419548August 15, 2011
PARKING BRAKE
I OWN A 2008 MERCURY SABLE. THE FIRST MONTH I HAD IT I DROVE 2300 MILES ROUND TRIP TO YELLOWSTONE. ALMOST EVERY TIME I STOPPED I FOUND THE HOOD UNLATCHED (PARTIALLY OPEN). I DISCOVERED THAT THE UNFORTUNATE LOCATION AND ORIENTATION OF THE HOOD RELEASE (DIRECTLY ABOVE THE EMERGENCY BRAKE PEDAL AND PIVOTING UPWARD RATHER THAN PULLING UP OR OUT) MUST HAVE SNAGGED MY TENNIS SHOE EACH TIME. IT HADN'T HAPPENED SINCE I TRAINED MYSELF TO MOVE MY FOOT SIDEWAYS AS I RELEASE THE PARKING BRAKE. THE HOOD PULL NEEDS TO BE RELOCATED OR REORIENTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413739July 20, 2011
STEERING
TL* THE CONTACT OWNS 2008 MERCURY SABLE. THE CONTACT STATED WHILE DRIVING, THE STEERING FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED BECAUSE THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410169July 1, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK WHEN IT WAS DEPRESSED TO THE FLOOR. IN ORDER TO RELEASE THE PEDAL, THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407591June 20, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT THE REAR BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION WHERE THE FAILURE WAS CONFIRMED. IN ADDITION, THE CONTACT WAS ADVISED TO REPLACE THE ROTORS. THE REAR DRIVER AND PASSENGER SIDE BRAKE PADS AND ROTORS WERE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 30,400. UPDATED 07/21/11 *BF UPDATED 07/29/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351471August 24, 2010
ELECTRICAL SYSTEM
MY 2008 MERCURY SABLE, WHEN AT HIGHWAY SPEED, SPEEDOMETER HAS MOVED HIGHER AND LOWER ON ITS OWN. WHEN IN CRUISE CONTROL CAR SUDDENLY ACCELERATED WHEN SPEEDOMETER DROPPED TO ERRONEOUS LOW SPEED. THIS COULD HAVE CAUSED A CRASH INTO CAR AHEAD OF ME IF I WERE NOT ALERT. IT COULD HAVE CAUSED A SPEEDING TICKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332307May 26, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT LEASED A 2008 MERCURY SABLE. WHILE DRIVING 20 MPH UP A HILL, THE CONTACT SMELLED A STRONG ODOR INSIDE THE VEHICLE. SHE STOPPED THE VEHICLE TO INSPECT IT AND FOUND NO EVIDENCE RELATED TO THE ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES BUT THE FAILURE COULD NOT DUPLICATED. THE ODOR SEEMED BE INSIDE OF THE VENTS WHICH MADE IT IMPOSSIBLE TO USE THE AIR CONDITIONER. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 231. THE CURRENT MILEAGE WAS APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328594May 3, 2010
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
2008 MERCURY SABLE AWD HAD AN ELECTRICAL ISSUE[MELT DOWN] THAT REQUIRED REPLACEMENT OF THE MAIN ELECTRICAL HARNESS. THEN IN SEPTEMBER OF 2008 A SUDDEN ACCELERATION PROBLEM CAUSED IT TO JUMP A CONCRETE PARKING LOT BARRIER AND TRAVEL DOWN INTO A DRAINAGE BASIN--40 FEET. $9000+ DAMAGE. REPEATED ATTEMPTS TO FORD HAS FALLEN IN DEAF EARS. UPDATED 05/12/10 *BF UPDATED IVOQ 05/17/10.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10325861April 15, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 MERCURY SABLE. WHILE DRIVING AT APPROXIMATE SPEEDS OF 3 MPH, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT ENGAGE. THE VEHICLE PROCEEDED TO CRASH INTO TWO OTHER VEHICLES. THE POLICE ARRIVED TO THE SCENE AND A POLICE REPORT WAS FILED ACCORDINGLY. THERE WERE NO INJURIES TO ANY OF THE VEHICLE OCCUPANTS. THE CONTACT CONFIRMED THE FAILURE HAD OCCURRED AT LEAST THREE TIMES PRIOR TO THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE 8,000. UPDATED 05/19/10. *LJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10321732March 24, 2010
SEATS
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. WHILE DRIVING AT SPEEDS OF 55 MPH, THE REAR PASSENGERS SEAT SUDDENLY CAUGHT FIRE WITHOUT WARNING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND THE FIRE DEPARTMENT WAS NOT CALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER; HOWEVER, THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 23,000. UPDATED 05/11/10. *LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10319277March 12, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. WHILE DRIVING AT SPEEDS OF 10 MPH, THE VEHICLE EXHIBITED A GRINDING NOISE AND THE FRONT BRAKES BECAME INOPERABLE. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE THE FAILURE. THERE WERE NO ADDITIONAL FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 21000 AND THE CURRENT MILEAGE WAS 21,050. UPDATED 05/06/10. *LJ UPDATED 06/18/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314800February 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION - WHEN THE VEHICLE IS IN DRIVE AND STOPPED ON A HILL THE CAR WILL ROLL BACK WHEN YOU REMOVE YOUR FOOT FROM THE BREAK EVEN WHEN IN DRIVE. THIS IS AN ONGOING ISSUE. YOU NEED TO USE BOTH FEET WHEN ON A HILL, ONE ON THE BRAKE AND THE OTHER ON THE GAS TO AVOID ROLLING BACK INTO ANOTHER CAR. WHEN THE LOCAL DEALER WAS IN BUSINESS THEY INDICATED THIS WAS NORMAL. AT THIS TIME I HAVE NO LOCAL MERCURY DEALER TO REVIEW THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293524November 25, 2009
VEHICLE SPEED CONTROL
ON A 2008 MERCURY SABLE, ON TWO SEPARATE OCCASIONS WHEN THE ACCELERATOR PEDAL HAS BEEN FULLY OR NEAR FULLY DEPRESSED, IT HAS BECOME CAUGHT UNDER THE DRIVER'S FLOOR MAT, CAUSING THE ENGINE TO CONTINUE TO RACE EVEN WHEN ALL PRESSURE HAS BEEN REMOVED FROM THE ACCELERATOR PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283882September 14, 2009
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED,THE CONSUMERS WIFE CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. SHE SUSTAINED INJURIES TO HER CHEST AND FACE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP FOR FURTHER INSPECTION, NO CONCLUSION HAS BEEN MADE REGARDING THE AIR BAG FAILURE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/13/09. *LJ UPDATED 10/15/09.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10279887August 10, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
HUMAN MACHINE INTERFACE IS DEFECTIVE IN SUNLIGHT. THE INSTRUMENT PANEL IS COMPOSED OF GRAY BACKGROUND WITH SILVER NUMERALS ON TACHOMETER AND SPEEDOMETER AND GREEN LED READOUT OF ODOMETER, DIRECTION, AND MILES TO EMPTY. SUNLIGHT WASHES OUT THE INSTRUMENT PANEL MAKING IT UNREADABLE. DRIVER MUST SHADE INSTRUMENT CLUSTER AND LEAN CLOSE TO DETERMINE DATA THUS TAKING ATTENTION FROM ROADWAY, AN EXTREMELY DANGEROUS PRACTICE ON HIGH-SPEED, MULTIPLE-LANE HIGHWAYS. UNDER CERTAIN CONDITIONS, EVEN THIS EFFORT IS FRUITLESS. MANUFACTURER ACKNOWLEDGES PROBLEM BUT STATES IT IS NOT THEIR POLICY TO REENGINEERING SUCH DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252408December 12, 2008
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
LTR FROM CONSUMER RE PROBLEM WITH THE HOOD LATCH ON HIS 2008 MERCURY SABLE. *NJ THE CONSUMER BELIEVED THE HOOD LATCH RELEASED BECAUSE THE PARKING BRAKE WAS LOCATED BELOW THE HOOD LATCH RELEASE HANDLE. WHEN PUSHING ON THE PARKING BRAKE PEDAL, TO SET OR RELEASE THE PARKING BRAKE, HIS SHOE WOULD COME IN CONTACT WITH THE HOOD LEASE HANDLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226651May 5, 2008
ENGINE AND ENGINE COOLING
THE VEHICLE SPONTANEOUSLY CAUGHT ON FIRE WITH NO WARNING AND BURNED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10225723April 25, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2008 MERCURY SABLE. THE DAY AFTER THE VEHICLE WAS PURCHASED, THE CONTACT COULD NOT SEE THE INSTRUMENT PANEL GAUGES. HE STATED THAT IN THE MORNINGS HE CANNOT SEE HOW FAST HE IS DRIVING, BUT IN THE EVENINGS, WHEN THE INSTRUMENT PANEL LIGHTS ILLUMINATE, HE CAN SEE THE SPEEDOMETER. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE INSTRUMENT PANEL AND COULD NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 15. UPDATED 5/19/08 *CN UPDATED 05/19/08. *JB UPDATED 07/30/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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