Mercury Sable Complaints (1997)

228 consumer complaints on file.

#10073972May 20, 2004
ENGINE AND ENGINE COOLING
WHILE PULLING INTO A PARKING SPACE BRAKES WERE DEPRESSED AND VEHICLE ACCELLERATED. THE VEHICLE WENT UP AND OVER THE CURB, AND WAS FINALY STOPPED IN A ADJACENT PARKING SPOT. THIS PROBLEM OCCURRED TWICE WITHIN A YEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065006March 26, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
INTERMITTENTLY WHEN THE VEHICLE STOPPED AT A LIGHT OR A STOP SIGN THERE WOULD BE A PROBLEM WITH RESUMING DRIVING. THE GAS PEDAL WILL BE DEPRESSED AND THE VEHICLE WILL NOT MOVE. AFTER A CONSIDERABLE AMOUNT OF TIME THE VEHICLE WOULD RESPOND. DEALER HAS EXAMINED THE VEHICLE TWICE FOR THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063407March 17, 2004
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
WHILE MAKING A TURN ANOTHER VEHICLE IMPACTED THE RIGHT SIDE OF CONSUMER'S VEHICLE AT UNKNOWN SPEED. UPON IMPACT, AIR BAGS FAILED TO DEPLOY, AND DRIVER'S SEAT BELT WAS CUT IN HALF. DRIVER WAS PROJECTED INSIDE THE VEHICLE AND SUSTAINED INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10055522February 24, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
CONSUMER TOOK VEHICLE TO DEALER FOR RECALL REPAIRS ON COOLING SYSTEM IN FEBRUARY, 2000. 17,000 MILES LATER WHILE DRIVING, CONSUMER TURNED ON THE DEFROSTER AND A GREEN FILM COVERED THE INSIDE OF FRONT WINDSHIELD, MAKING IT IMPOSSIBLE TO SEE. CONSUMER HAD TO ROLL WINDOWS DOWN TO SEE. DEALER REPLACED HEATER CORE. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070190January 15, 2004
STEERING, SERVICE BRAKES, HYDRAULIC, POWER TRAIN, SEAT BELTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
I SHOULD HAVE LEARNED THAT SABLE WAS A BAD CAR AFTER THE ENGINE OF MY MOTHER'S '87 SABLE EXPLODED, CAUGHT FIRE AND BUSTED THROUGH THE FLOOR OF THE CAR BESIDE THE GAS PEDAL AND BRAKE (1993). LUCKILY SHE WAS NOT IN THE CAR. THE ENGINE HAD BEEN OFF AND SITTING IN PARK FOR FIVE MINUTES WHEN THIS HAPPENED. I BOUGHT MY 97 SABLE IN 2001. I HAVE NEVER HAD A CAR WITH SO MANY CONSTANT PROBLEMS. I SPEND ABOUT $1200 A YEAR FIXING IT CONTINUALLY. I'M CURRENTLY HAVING ELECTRICAL PROBLEMS WITH THE RADIO GOING OUT WHILE IN REVERSE OR WHEN I PRESS THE BRAKE. THE WINDOW ON THE PASSENGER SIDE WON'T MOVE UP OR DOWN UNLESS THE DRIVER AND THE PASSENGER PRESS THE BUTTONS AT THE SAME TIME. THE INTERIOR LIGHT STAYS ON, SO WE HAVE TO UNPLUG THE FUSE TO GET IT TO GO OFF. THE SEAT BELT SAFETY LIGHT AND THE WINDOW BUTTON LIGHTS KEEP CLICKING ON AND OFF. ONCE AGAIN, THE STEERING WHEEL IS HARD TO TURN EVEN THOUGH THE POWER STEERING FLUID IS AT THE RIGHT LEVEL. I HAVE TO GET THE WHEELS ALIGNED SEVERAL TIMES A YEAR. THE CAR ALWAYS MAKES A HUMMING NOISE AND DOES NOT BLOCK OUT THE SOUND OF WIND. THE SHOULDER STRAPS OF SEAT BELTS ALWAY LOCK INTO PLACE TOO TIGHT. NAME THE PROBLEM... I'VE PROBABLY BEEN THROUGH IT. I WILL NEVER BUY ANOTHER FORD/ MERCURY AGAIN EVEN IF IT IS THE #1 SELLING CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048139January 12, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING VEHICLE STALLED AT ANY SPEED. VEHICLE WAS SERVICED, AND FUEL PUMP WAS THE CAUSE AS STATED BY SERVICE TECHNICIAN.*AK CONSUMER RECOMMENDED THAT THE WIRING INSIDE THE TANK BE ENCLOSED INTO A PROTECTIVE COVERING OVER ALL WIRES. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046703January 12, 2004
POWER TRAIN:MANUAL TRANSMISSION
THE AUTOMATIC TRANSMISSION LEVER POSITION MODULE FAILED. WHEN THIS OCCURRED, THE WINDSHIELD WIPERS/POWER STEERING AND OTHER COMPONENTS MALFUNCTIONED. THE CONSUMER REPLACED THE PART. THE DEALER INDICATED THAT THIS WAS A COMMON FAILURE WITH THIS MAKE/MODEL, BUT THE CAUSE WAS UNDETERMINED.*AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034314August 22, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING AT 60 MPH MAIN HEAD GASKET FAILED, CAUSING TOTAL LOSS OF POWER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033206August 20, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WIFE WAS JUST RETURNING WITH NEIGHBOR, WHOM SHE HAD JUST DROPPED OFF, WHEN SHE WAS TURNING INTO OUR DRIVEWAY. SHE STEPPED ON THE BRAKES & THE PEDAL WENT ALL THE WAY TO THE FLOOR & THE BRAKE SYSTEM LIGHT CAME ON. WHEN I CAME HOME, IT WAS OBVIOUS WHAT HAD HAPPENED AS THERE WAS BRAKE FLUID ALL OVER THE DRIVEWAY. I HAD CAR TOWED THE NEXT MORNING TO HAMMONASSET FORD, MERCURY, LINCOLN DEALERSHIP IN MADISON, CT. AFTER INSPECTING THE CAR TODAY THE DEALER SERVICE DEPT. INFORMED ME THAT THE METAL BRAKE LINES FROM THE FRONT TO THE REAR OF THE CAR HAD RUSTED THROUGH, CAUSING THE LOSS OF BRAKES.FORTUNATELY THE INCIDENT OCCURRED IN A DRIVEWAY AND THERE ARE NO INJURIES. IF THIS HAD HAPPENED WHILE DRIVING AT 65 ON AN INTERSTATE HIGHWAY, THE RESULTING NO BRAKES DUE TO THIS DEFECT IN THE BRAKE FLUID LINES COULD HAVE BEEN FATAL. IF SABLES & TAURUSES ARE PRONE TO RUST THROUGH OF BRAKE LINES, I BELIEVE THE CARS SHOULD BE RECALLED & THE BRAKE LINES REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030646August 2, 2003
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION REBUILT.HEAD GASKET REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009110August 1, 2003
VEHICLE SPEED CONTROL
THE SPEED CONTROL SWITCH DID NOT WORK. *JB THE CONSUMER CALLED THE DEALERSHIP AND THE MANUFACTURER REGARDING RECALL #98V028000, 97V097000, 99V12400, AND WAS TOLD THEY WERE NOT VALID. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029187July 25, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS
HIGH BRAKE LIGHT LENS ON 1997 MERCURY SABLE STATION WAGON CAME OFF. WHILE ON MY WAY TO GET IT REPLACED AT A DEALER, I NOTICED ANOTHER 1997 MERCURY SABLE STATION WAGON WITH THE SAME LENS MISSING! PRIOR COMPLIANT FILED HERE CLAIMS THAT REPLACEMENT OF THIS LENS WILL COST ME $150.00! WHY SHOULD THE CONSUMER HAVE TO PAY FOR THIS? IT IS OBVIOUSLY A FACTORY DEFECT. I AM GLAD THAT IT IS NOT LIFE THREATENING, BUT STILL...... R.P.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025424July 4, 2003
STEERING:HYDRAULIC POWER ASSIST:PUMP, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DURING RAINY WEATHER, THE RIGHT FRONT TIRE SPLASHES WATER INTO THE ENGINE FAN BELT ASSEMBLY CAUSING THE FAN BELT TO SLIP AND SQUEAL. THE POWER STEERING PUMP FAILS TO TURN RESULTING IN HARD STEERING AND LOSS OF VEHICLE CONTROL, THE GENERATOR FAILS TO TURN RESULTING IN BATTERY LIGHT ILLUMINATION. THE RIGHT FRONT WHEELWELL BAFFLE ASSEMBLY INSTALLED BY THE MFG DOES NOT ADEQUATELY SHIELD THE FAN BELT ASSEMBLY FROM RAIN WATER INTRUSION. A TEMPORARY, THOUGHT INADEQUATE FIX, IS TO APPLY "BELT DRESSING" TO THE FAN BELT. REF COMPLAINT #551260. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025337July 3, 2003
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
I HAVE HAD 5 OCCURRENCES OF ENGINE SURGING WHEN SLOWING DOWN TO A LIGHT OR STOP SIGN AND APPLYING THE BRAKES. THE SURGE IS SO STRONG THAT THE BRAKES MUST BE REPEATEDLY PRESSED DOWN HARD TO STOP AND HELD DOWN TO THEIR MAXIMUM CAPABILITY. IN 3 OF THE 5 OCCURRENCES IN HEAVY TRAFFIC, REAR END COLLISIONS WERE AVOIDED BY MERE INCHES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019276May 25, 2003
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:HYDRAULIC POWER ASSIST SYSTEM
1997 MERCURY SABLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018020May 1, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ABOUT 65 MPH THE VEHICLE STALLED. THE CONSUMER RESTARTED THE VEHICLE BUT IT WOULD NOT SHIFT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016444April 24, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AT ABOUT 100,000 EASY HIGHWAY MILES, WE HAD TO REPLACE THE TORQUE CONVERTER, THEN THE ENTIRE TRANSMISSION, PLUS FOR THE LAST TWO YEARS MINOR ENGINE REPAIRS TO THE TUNE OF ABOUT $350 EVERY OTHER MONTH, THE WINDOW WON'T GO DOWN ANYMORE, AND NOW--4 MONTHS AFTER THE TRANSMISSION REPLACEMENT--WE HAVE LOST OVERDRIVE AND THE ENGINE LIGHT IS ON, AGAIN! WE HAVE NEVER HAD A CAR WITH THIS MANY PROBLEMS, AND WILL NEVER BUY A FORD/MERCURY ANYTHING AGAIN. OUR SUBURBAN WAS MORE RELIABLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015032April 1, 2003
VEHICLE SPEED CONTROL
NAR 04/01/2003. THE SPEED SENSOR HAS BEEN REPLACED 5 TIMES WITHIN 6 YEARS. WHEN THE SPEED SENSOR FAILED, IT CAUSED THE SPEEDOMETER NEEDLE TO GO TO ZERO WHILE THE VEHICLE WAS STILL MOVING. THE GEARS CHANGED RANDOMLY AND THE STEERING BECAME DIFFICULT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013755April 1, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
ABOUT A YEAR BACK I HAD TRANSMISSION PROBLEM ON MY SABLE AT 70,000 MILES. IT WOULD MOVE IN REVERSE BUT NO FORWARD MOTION. THE VEHICLE WAS TOWED AND THE TRANSMISSION WAS REBUILT AT COTTMAN TRANSMISSION AT THE COST OF OVER $2000 AND LOSS OF VEHICLE USE FOR A WEEK. A MONTH LATER, IT FAILED WITH EXACTLY SIMILAR SYMPTOMS. IT WAS TOWED TO THE SAME FACILITY AND REPAIRED UNDER WARRANTY IN FOUR DAYS. SIX MONTHS LATER, AND EXACTLY A MONTH AFTER THE WARRANTY ON REPAIR WORK EXPIRED (74,000 MILES), THE TRANSMISSION STARTED TO VISIBLY DOWN SHIFT WHILE DRIVING (AT ALL SPEEDS). TOOK IT BACK TO REPAIR FACILITY - WAS TOLD IT'S INTERNAL TRANSMISSION PROBLEMS - ONCE AGAIN! I JUST CAN'T BELIEVE THIS. I CAN'T AFFORD TO WASTE 4,000 ON TRANSMISSION JOBS ON THIS CAR WHEN IT'S NOT EVEN WORTH THAT MUCH. I SCANNED THROUGH THE OTHER COMPLAINTS AND FOUND SOME OTHER INSTANCES WHEN THIS TRANSMISSION HAD GIVEN PROBLEMS TO OWNERS. JUST WONDERING HOW MANY DISSATISFIED OWNERS WOULD IT TAKE FOR FORD TO REALIZE THAT THERE IS A "REAL" PROBLEM WITH THEIR SABLE/MERCURY TRANSMISSIONS! I HAD TWO FORD TAURUS'S IN THE PAST, AND THIS IS THIRD FROM FORD FAMILY. I AM GOING TO STOP SPENDING MONEY ON FORD CARS IF THIS IS THE LEVEL OF QUALITY THAT I GET FOR MY MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012009March 18, 2003
SEAT BELTS:FRONT:RETRACTOR
THE PASSENGER SIDE SEAT BELT RETRACTOR WOULD NOT RETRACT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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