Mercury Sable Complaints (2000)

464 consumer complaints on file.

#733089October 1, 2000
TIRES
WE WERE ON A TRIP ON SEPTEMBER 20, 2000 ON A NORTHERN CALIFORNIA HIGHWAY TRAVELING ABOUT 58 MPH WHEN THE LEFT REAR TIRE BLEW OUT. THE CAR HAD ABOUT 1200 MILES ON IT AT THAT TIME. A TOW TRUCK ARRIVED AND THE OPERATOR CHANGED THE TIRE AND STATED THAT THE TIRE WAS UNREPAIRABLE DUE TO SIDEWALL FAILURE. WE DROVE TO THE LES SCHWAB TIRE DEALER IN BURNEY. CA. THEY AGREED THE TIRE WAS UNREPAIRABLE AND SOLD US A REPLACEMENT TIRE FOR $84. THE TIRE DEALER TOLD US TO GO BACK WHERE WE BOUGHT THE CAR TO GET REIMBURSED FOR THE COST OF THE NEW TIRE. THE LITHIA MOTORS SERVICE DEPARTMENT TOOK POSSESSION OF THE DEFECTIVE TIRE, ORDERED AND EVENTUALLY REPLACED IT WITH ONE OF THE SAME BRAND AND SIZE, AND STATED THEY WOULD REIMBURSE US FOR THE COST OF THE LES SCHWAB TIRE. I ASKED FOR ALL THE TIRES TO BE REPLACED SINCE I WAS AFRAID ANOTHER TIRE WOULD FAIL. THEY SAID THERE WERE NO RECALLS FOR THAT TIRE AND THEY WOULD NOT REPLACE ANY OTHER TIRES. *AK (DOT NUMBER: ACX8 TIRESIZE: R21560R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871283September 22, 2000
EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHTS REMAIN ILLUMINATED AND CANNOT BE TURNED OFF UNLESS BRAKE SWITCH THAT IS LOCATED BEHIND THE BRAKE PEDAL IS DISCONNECTED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869593September 5, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SHIFTING INTO REVERSE TO BACK UP VEHICLE WILL GO FORWARD. THIS INCIDENT HAD HAPPENED MORE THAN ONE OCCASION. VEHICLE HIT ANOTHER VEHICLE. *AK THE DEALER STATES THAT THE CAUSE IS TRANMISSION MALFUNCTION AND SHOULD BE REPLACED. THE OWNER OF THE VEHICLE DID NOT AGREE. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#869326September 1, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
BRAKE AND ACCELERATOR PEDALS ARE MADE TOO CLOSE TOGETHER, CAUSING PEDAL MISAPPLICATION. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728823August 23, 2000
UNKNOWN OR OTHER
MAX. LOAD=OCCUPANTS+LUGGAGE IS NOT LISTED ON CERTIFICATION LABEL; FORD CUST. ASSISTANCE CTR. NOT ABLE TO SUPPLY THIS DATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868200August 21, 2000
VEHICLE SPEED CONTROL
WHILE AT STAND STILL WITH FOOT ON BRAKES, VEHICLE STARTED REVVING UP & TOOK OFF. HIT VHEICLE IN FRONT. SECOND TIME AT CROSS WALK IT HAPPENED AGAIN. DID NOT HIT ANYTHING THAT TIME. THIRD TIME, HAD PLACED IT IN REVERSE AND IT TOOK OFF BACKWARDS AFTER REVVING UP. BEEN TO DEALER TWICE FOR CORRECTION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#868049August 17, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS AND BRAKE PEDALS ARE TOO CLOSE TOGETHER TO DESTINGUISH WHICH IS WHICH BECAUSE IF CONSUMER WOULD PUT FOOT DOWN ON THE PEDAL THERE WOULD BE A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727884August 14, 2000
VEHICLE SPEED CONTROL
AT 3 MPH COMING TO A STOP WITH FOOT OFF ACCELERATOR HIT BRAKE PEDAL. CAR WOULD NOT STOP THE MORE I HIT THE BRAKE PEDAL ENGINE WOULD RACE FINALLY COULD NOT HOLD IT CAR TOOK OFF AT AN INCREASING RATE OF SPEED EVEN AS I PUSHED HARDER ON THE BRAKE PEDAL IT WAS THE BRAKE PEDAL BECAUSE IF IF IT WAS THE ACCELORATOR THE CAR WOULD HAVE TAKEN OFF FASTER FINAL STOPPED IT BY SHIFTING TO NEUTRAL THIS CAR BELONGS TO HERTZ CORP SALT LAKE UT THEY REFUSE TO REPORT PROBLEM SO I( THE DRIVER) AM REPORTING IT! *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#866934August 7, 2000
TIRES:BEAD
VEHICLE HAS A FIRESTONE TOURING T3 TIRES, TIRE SIZE P21560R16, AND DOT NUMBER NOT AVAILABLE. WHEN DRIVING LEFT REAR TIRE TREAD SEPARATED FROM TIRE, TIRE ONLY HAS 3700 MILES. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED THE TIRES. PLEASE PROVIDE ANY FURTHER DETAILS. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553366August 2, 2000
AIR BAGS
CONSUMER HAS A PROBLEM WITH AIR BAG LIGHT STAYING ON, DURING INSTALLATION AT THE DEALER THEY HAD BOLTED & DRILLED INTO WIRES, WHICH CAUSED PROBLEMS. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866470August 1, 2000
VEHICLE SPEED CONTROL
WHILE DRIVING AT HIGHWAY SPEEDS CRUISE CONTROL DISENGAGES WITHOUT WARNING OR MANUAL OPERATION, CAUSE UNKNOWN, VEHICLE HAS BEEN IN FOR REPAIRS FOR THIS PROBLEM THREE TIMES. DEALER CANNOT IDENTIFY THE PROBLEM. *AK THE VEHCILE HAS BEEN TO SERVICE EIGHT TIMES. CRUISE CONTROL DUMP VALVE AND BRAKE BOOSTER RETURN SPRING WAS POINTED OUT BY THE MANUFACTURES TO BE THE CAUSE FOR THIS FAILURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865359July 13, 2000
VEHICLE SPEED CONTROL:LINKAGES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WOULD START TO SPONTANEOUSLY ACCELERATE ON ITS ON POWER. AFTER ENGINE WAS TURNED ON AND THE GEAR CHANGED TO DRIVE, VEHICLE WOULD JUMP ON ITS OWN. WHILE VEHICLE ACCELERATED, BRAKES STARTED TO MALFUNCTION, AND VEHICLE COULD ONLY STOP WHEN THE COMPLETE ENGINE WAS TURNED OFF. THIS HAS HAPPENED ON TWO DIFFERENT OCCASIONS. DEALER HAD ADVISED CONSUMER THAT THE VEHICLE WAS IN "PERFECT CONDITION". DEFECT CAN CAUSE CONSUMER TO LOSE CONTROL AND AN ACCIDENT.*AK THE ACCELERATOR AND BRAKE PEDALS ENGAGE SIMULTANEOUSLY. THE PEDALS ARE SET UNUSUALLY CLOSE TOGETHER. THE DRIVER HAS NO MEANS TO KNOW THE STATE OF PEDAL ADJUSTMENT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865147July 11, 2000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
REPORTING DESIGN FLAW WITH ACCELERATOR AND BRAKE PEDALS. CONSUMER BELIEVED THAT THE TWO PEDALS ARE TOO CLOSE AND THE BRAKE PEDAL DOES NOT SIT HIGH ENOUGH, THIS CONDITION CAUSES A PROBLEM WHEN APPLYING THE THE BRAKE--ALSO APPLIED THE ACCELERATOR PEDAL AT SAME TIME. DEALER NOTIFIED, AND INFORMED CONSUMER THAT THE WAY THE VEHICLE WAS MADE, AND NOTHING ELSE COULD BE DONE AT THIS TIME. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865197July 11, 2000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHEN THE ADJUSTABLE BRAKE PEDAL IS APPLIED, IT CAN SLIDE TO THE RIGHT, CAUSING THE DRIVER TO DEPRESS THE BRAKE AND THE ACCELERATOR PEDAL. DEALER NOTIFIED, SAID MOVEMENT IS NORMAL FOR THE DESIGN. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724533June 25, 2000
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
HEAD RESTS RESTRICT VISABILTY WHEN TURNING AROUND TO VIEW REAR OF VEHICLE--HEAD RESTS ARE TOO BIG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9001020June 15, 2000
EXTERIOR LIGHTING:HEADLIGHTS
WITH EACH RAIN OR WASH THE RIGHT FRONT HEADLIGHT ASSEMBLE TAKES IN MOISTURE, CAUSING CONDENSES ON THE INSIDE OF THE GLASS AND REMAINS FOR SEVERAL DAY UNTIL EVAPORATION TAKES PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723991June 13, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
APPLYING BRAKES AT 5 MPH OR LESS, PEDAL VERY RIGID, NO POWER ASSISTANCE IN EVIDENCE, ENGINE BEGINS TO RACE ON ITS OWN. ABLE TO STOP VEHICLE BY SHIFTING INTO NEUTRAL AND STANDING ON BRAKE PEDAL. VEHICLE RETURNS TO NORMAL OPERATION AFTER BRIEF MALFUNCTION. COMPLIANCE: OWNER'S GUIDE, PAGE 223.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723794June 9, 2000
TIRES
THE ORIGINAL EQUIPMENT TIRES OFFER POOR PERFORMANCE, ESPECIALLY IN THE RAIN. THE CAR WAS SO BAD IN THE RAIN THAT MY WIFE REFUSED TO DRIVE THE CAR. THE OE TIRES HAVE A TREADWEAR RATING OF 520. I AM AFRAID THAT THE RUBBER IS SO HARD (WHICH WILL GIVE LONG LIFE) THAT GRIP WAS SACRIFICED. I CHANGED THE TIRES TO CONTINENTAL CONTITOURING CONTACT CH95 WHICH HAVE A TREADWEAR RATING OF 360. THESE TIRES ARE ALSO ORIGINAL EQUIPMENT ON BMW, MERCEDES, VOLVO, AUDI AMONG OTHERS. THE CAR IS MUCH IMPROVED. WET PERFORMANCE IS MUCH, MUCH BETTER AND DRY PERFORMANCE IS IMPROVED ALSO. MY WIFE NOW FEELS SAFE DRIVING THE CAR. I DON'T KNOW IF THIS IS REALLY A DEFECT, BUT I WANTED YOU TO KNOW. THANKS. *AK( DOT NUMBER: TIRE SIZE: P215/60R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861245May 2, 2000
VEHICLE SPEED CONTROL:LINKAGES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENTLY WHEN APPLYING THE BRAKES MOTOR STARTED TO RACE AND THE BRAKES WON'T HOLD. THE MORE CONSUMER PRESSED ON THE BRAKE PEDAL, THE FASTER THE MOTOR WENT, CAUSING UNWANTED ACCELERATION. VEHICLE WAS TAKEN TO DEALERSHIP TWICE. DEALERSHIP WAS NOT ABLE TO FIND ANY PROBLEMS WITH THE VEHICLE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858928March 21, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING ON CITY STREET TRAVELING 20MPH, WENT TO ADJUST THE POWER ADJUSTABLE PEDAL WHICH IS LOCATED ON THE DRIVER SIDE SEAT. INSTEAD, HIT THE BUTTON AND CAUSED VEHICLE TO ACCELERATE UNEXPECTEDLY. THERE WAS NO SAFETY LOCK FEATURE. THERE IS A POTENTIAL RISK INVOLVED. CONTACTED THE MANUFACTURER AND CONSUMER UNION. IN THE OWNERS MANUAL THERE IS A SMALL MENTION OF NOT USING THE ADJUSTABLE PEDAL FEATURE WHILE VEHICLE IS IN MOTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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