Mercury Sable Complaints (1999)

258 consumer complaints on file.

#10265109April 13, 2009
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 1999 MERCURY SABLE. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). CURRENTLY, THE REAR SPRINGS FAILED AND THE DEALER STATED THAT THERE WAS NO RECALL. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO ANOTHER DEALER BECAUSE FORD GAVE THEM PERMISSION TO REPLACE THE REAR SPRINGS. AS OF DECEMBER 2008, THE DEALER NO LONGER REPAIRS THE REAR SPRINGS AND THE CONTACT WOULD BE RESPONSIBLE FOR PAYING FOR THE REPAIRS. THE FAILURE MILEAGE WAS 91,000. UPDATED 05/06/09 *BF THE CONSUMER STATED TO DISREGARD THE COMPLAINT. THE PROBLEM WAS NOT THE SPRINGS. UPDATED 05/08/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262017March 16, 2009
SEAT BELTS
IN MY 1999 MERCURY SABLE VEHICLE THE SEAT BELTS ARE NOT WORKING RIGHT. KEEPS ON COMING ATTACHED FROM THE MECHANISM THAT HOLD THE BELT ACROSS YOUR BODY. PLEASE HELP ME . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254225January 8, 2009
STRUCTURE
TL*THE CONTACT OWNS A 1999 MERCURY SABLE. THE CONTACT STATED THAT THE ROCKER PANELS WERE RUSTED AND ROTTED BEYOND REPAIR. THE ONLY THING HOLDING THE VEHICLE TOGETHER WAS THE ROOF OF THE VEHICLE. SHE NOTICED THE ISSUE AFTER THE VEHICLE FAILED INSPECTION. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE BECAUSE THE CONTACT DID NOT PURCHASE AN EXTENDED SERVICE PLAN. THE FAILURE MILEAGE WAS 135,030.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247385October 31, 2008
SERVICE BRAKES, HYDRAULIC
THE BRAKES ON THE 1999 MERCURY SABLE THAT I PURCHASED 4 YEARS AGO HAVE BEEN REPAIRED AND/OR REPLACED 4 TIMES! NOW THEY ARE GOING OUT AGAIN. I HAVE HAD THE ROTORS TURNED, AND EVERY OTHER THING THAT HAS BEEN SUGGESTED. WHEN I ASKED THE LAST MECHANIC WHY MY BRAKES KEEP GOING OUT, HE STATED THAT THIS SIZE OF FORD WAS NOT SUPPLIED WITH AN APPROPRIATE BRAKE FOR THE SIZE OF CAR. I ASKED WHAT COULD BE DONE TO REMEDY THE SITUATION, AND WAS INFORMED THAT I WOULD HAVE TO KEEP REPLACING THE BRAKES. I THINK THIS IS A HORRIBLE ANSWER. I WOULD LIKE TO KNOW WHAT FORD WILL DO FOR ME. I LIVE IN OREGON AND AM SURROUNDED BY MOUNTAINS, BUT I DON'T DARE GO OVER ANY OF THE MOUNTAIN RANGES BECAUSE GOING DOWNHILL AND APPLYING THE BRAKES MAKES THE ENTIRE CAR SHIMMY AND IT FEELS LIKE I WILL LOSE CONTROL OF THE CAR AND THAT IT WON'T STOP. I HAVE TO MAKE WEEKLY TRIPS OVER THE MOUNTAINS, SO I ALWAYS RENT A CAR. THIS IS GETTING TO BE TOO EXPENSIVE. I OWN MY CAR FREE AND CLEAR AND WOULD LIKE THE BRAKES TO STAY FIXED ONCE I GET THEM FIXED BEFORE THERE IS AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236516July 31, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAVE A 1999 MERCURY SABLE. IN JANUARY 11, 2008, I HAVE REPLACED THE WINDSHIELD WASHER PUMP. ON JULY 15, 2008, THE PUMP STOPPED AGAIN. I HAVE NOTICED THAT SOME OF THE 2000 MERCURY SABLES ARE ON RECALL FOR THE SAME PROBLEM. MIGHT THE 1999 MERCURY SABLE BE LOOKED AT IN THIS LIGHT TO ASCERTAIN IF THIS IS A RECURRING PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213497January 2, 2008
SEAT BELTS:REAR/OTHER, SEAT BELTS
REAR PASSENGER SEAT BELT RESTRAINTS DO NOT WORK. IT IS NOT POSSIBLE TO EXTEND THE SEAT BELT ACROSS THE LAP AND SHOULDER OF THE PASSENGER. THUS IT IS UNSAFE FOR ALL PASSENGERS RIDING IN THE REAR OF THE VEHICLE, AND PREVENTS PROPER INSTALLATION OF ANY AND ALL CHILD SAFETY SEATS.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179504January 23, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AXLE ASSEMBLY
TL* - THE CONTACT STATED THAT THE ABS TONE RINGS CRACKED. THE DRIVER FELT THE ABS PUMP. HE TOOK THE VEHICLE IN FOR REPAIR AND WAS TOLD THE TONE RINGS ARE WEARING AND CRACKED, AND THE AXLE WOULD NEED TO BE REPLACED. THE CONTACT HAS HAD THE VEHICLE REPAIRED . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179139January 19, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY
TL* - THE CONTACT HAS A 1999 MERCURY SABLE. THE CONTACT STATED THAT WHEN SHE PURCHASED THE VEHICLE MAY 22 2006, THE VEHICLE DID NOT HAVE HEAT. THE CONTACT STATED THAT SHE HAS HAD MANY PROBLEMS WITH THIS VEHICLE SINCE SHE PURCHASED IT. THE VEHICLE OPERATES WITH A HIGH TEMPERATURE READING, AND THE TRANSMISSION SEEMS TO SLIP GEARS WHEN YOU APPLY THE GAS PEDAL AND BACK FIRES WHILE SWITCHING GEARS. THE DEALER HAS NOT ADDRESSED THE FAILURES THAT THE CONTACT HAS EXPERIENCED WITH HER VEHICLE. THE CONTACT STATED THAT OCTOBER OF 2006 WAS THE LAST TIME SHE CORRESPONDED WITH THE DEALER AND THEY STILL HAVE DONE NOTHING TO HELP HER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178992January 17, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SPRING ON A '99 SABLE, THE RECALL WAS ONLY GOOD UP TO 150 MILES AND MY CAR ALREADY HAD 197 MILES. FORD WOULD NOT PAY FOR THE SPRING BECAUSE THE HAD A RECALL LIMIT. I HAVE DRIVEN OVER 1.3 MILES NEVER BROKE A SPRING. HOW CAN FORD SET A LIMIT FOR THIS RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177847January 5, 2007
INTERIOR LIGHTING
TL* - THE CONTACT STATED THAT AFTER DRIVING 1999 MERCURY SABLE SHE HAD TURNED THE VEHICLE OFF AND THE DOME LIGHT CONTINUED TO STAY ON FOR 40 MINUTES. THE CONTACT STATED THAT THIS HAPPENED ON 1/7/07 AND WAS WORRIED THAT THIS MAY CAUSE A FIRE. THE FAILURE OCCURRED AFTER THE VEHICLES POWER WAS OFF AND THE VEHICLE WAS LOCKED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173529November 14, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I TOOK MY CAR TO THE DEALER TO HAVE A REAR SUSPENSION SQUEAK DIAGNOSED AND REPAIRED. THE MECHANIC DISCOVERED THAT A BROKEN REAR COIL SPRING WAS THE CAUSE OF THE SQUEAK. THE PART OF THE SPRING THAT RESTED IN THE SPRING SEAT HAD FRACTURED SEVERAL INCHES FROM THE END OF THE COIL. THE MECHANIC RECOMMENDED REPLACING BOTH COIL SPRINGS TO REDUCE THE RISK OF THE UNBROKEN SPRING FRACTURING, PUNCTURING THE TIRE AND CAUSING AN ACCIDENT. I PAID FOR REPLACEMENT OF BOTH COIL SPRINGS AND HAD THE REAR STRUTS REPLACED AT THE SAME TIME TO RESTORE THE CAR'S ORIGINAL RIDE QUALITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172060October 28, 2006
WHEELS:RIM
REAR LEFT TIRE CONSISTENTLY LOW, EVEN AFTER BEING FILLED AND RE-FILLED ON A WEEKLY BASIS. AFTER TAKING TO A SERVICE STATION, MECHANIC STATED THE RIM WAS FAULTY AND TIRE WAS SEPARATING FROM THE RIM. THEY SEALED THE TIRE TO THE RIM. AFTER HAVING ALL TIRES REPLACED A FEW MONTHS LATER, SAME ISSUE WITH SAME REAR LEFT TIRE. DIFFERENT MECHANIC ALSO STATED UPON INSPECTION THAT RIM WAS WARPED. CAR HAS NOT BEEN IN AN ACCIDENT, NOR ABUSED. RIMS ARE STANDARD MANUFACTURERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170035October 5, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE GAS PEDAL STUCK TO THE FLOORBOARD AT AN UNKNOWN SPEED CAUSING THE VEHICLE TO HIT A HOUSE. THE CONTACT ATTEMPTED TO BRAKE BUT IT DID NOT HELP IN PREVENTING THE ACCIDENT. THE VEHICLE WAS NOT TAKEN TO A SERVICE DEALER FOR INSPECTION OF THE PEDALS. THE CONTACT SUSTAINED INJURIES AND A POLICE REPORT WAS TAKEN. UPDATED 10/31/2006 - THE PASSENGER SUSTAINED A CONCUSSION AND GLASS IN HER EYES. THE CONSUMER'S ANKLE WAS CRACKED AND HAD TORN LIGAMENTS. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10169724October 2, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT*: THE CONTACT STATED WHEN THE VEHICLE WAS TAKEN TO A SERVICE DEALER FOR A BROKEN ROD, IT WAS DETERMINED THE FUEL TANK WAS LEAKING FROM THE CENTER SEAM. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE LEAK, BUT THE FUEL TANK WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167310September 4, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION TEMPORARILY FAILS TO SHIFT WHEN ACCELERATING OR BRAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163956July 31, 2006
STEERING:ELECTRIC POWER ASSIST SYSTEM
WHEN I DRIVE MY VEHICLE THROUGH ANY PUDDLE OF WATER, THE POWER STEERING FAILS, THE CAR CAN NOT BE DRIVEN, AND THE BATTERY LIGHT COMES ON. EXTREMELY DANGEROUS; THE STEERING FAILS AS YOU TRY TO MAKE A TURN!!!!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163307July 24, 2006
STEERING
THE STEERING GEAR ASSY BROKE UNDER NORMAL DRIVING CONDITIONS. WE DROVE STRAIGHT TO THE MERC DEALER. THE MECHANIC WOULD NOT EVEN TEST DRIVE THE CAR BECAUSE HE SAID IT WAS TOO DANGEROUS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161871July 8, 2006
SERVICE BRAKES, HYDRAULIC
WAS DRIVING IN STOP-AND-GO TRAFFIC NEAR HOLLAND TUNNELS IN NYC WHEN BRAKES FAILED WITHOUT WARNING. WENT TO STOP AND PEDAL TRAVELED COMPLETELY TO FLOOR. HAD TO USE EMERGENCY BRAKE TO STOP. 2 HOUR WAIT FOR TOW TRUCK, SO DECIDED TO TRY DRIVING AGAIN AFTER 1 HOUR. BRAKES APPEARED TO FUNCTION NORMALLY THEREAFTER, ALTHOUGH A LITTLE SPONGY AT FIRST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156491May 1, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
MY MERCURY SABLE FRONT WINDSHIELD WIPERS TURN ON INTERMITTENTLY WHEN YOU USE THE BLINKER AND SOMETIMES WHEN YOU ARE JUST HOLDING THE STEERING WHEEL. ESPECIALLY ON A SUNNY DAY, THIS DEFECT IS A STARTLING OCCURRENCE AND COULD LEAD TO AN ACCIDENT. I EXPERIENCED THE SAME PROBLEM ON MY OTHER TWO 1999 FORD VEHICLES. MY 1999 EXPEDITION DID THE SAME THING AND THE MULTIFUNCTION SWITCH WAS REPLACED UNDER THE FORD PROGRAM NUMBER 00B40. MY 1999 TAURUS ALSO DID THE SAME THING AND THE MULTIFUNCTION SWITCH WAS REPLACED UNDER THE 36,000-MILE WARRANTY. THIS IS OBVIOUSLY A KNOWN PROBLEM TO FORD AND SHOULD BE ADDRESSED. IF IT HAS HAPPENED TO THREE 1999 VEHICLES IN THE SAME HOUSEHOLD, I AM SURE THE PROBLEM IS MUCH MORE WIDESPREAD AND A SAFETY RECALL IS IN ORDER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156205April 27, 2006
AIR BAGS
AIR BAGS DID NOT DEPLOY ON OUR 1999 MERCURY SABLE [XXX] AFTER AN ACCIDENT. THE FRONT OF OUR CAR HIT THE SIDE OF A MINI-VAN WITH ENOUGH FORCE TO TIP THE MINI-VAN OVER. POLICE ESTIMATED WE WERE TRAVELING AT 30 MPH. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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