Mercury Sable Complaints (2001)

430 consumer complaints on file.

#10021022June 4, 2003
ELECTRICAL SYSTEM:IGNITION
MY 2001 MERCURY SABLE HAS NOW FAILED ON ME AT LEAST 6 TIMES SINCE I PURCHASED IT ON NOV. 15,2002. WITHOUT WARNING, I WOULD TURN MY CAR OFF, COME BACK TO IT AND IT WOULDN'T START. NOTHING, COMPLETELY DEAD. THE ONLY THING THAT DID WORK WAS THE THEFT LIGHT WOULD FLASH. AT FIRST, YOU COULD WAIT FOR 15 TO 30 MINUTES AND IT WOULD SUDDENLY START AGAIN. THIS LAST TIME, THAT WAS NOT THE CASE. I HAD IT AT THE FORD DEALERSHIP THREE TIMES FOR THIS PROBLEM AND THEY COULD NEVER DIAGNOSE THE PROBLEM BECAUSE IT WOULDN'T DO IT TO THEM. AFTER MY THIRD TIME OF BEING STRANDED I TOLD THEM TO KEEP THE CAR UNTIL IT WAS FIXED. AFTER THREE DAYS, THEY DECIDED THEY WOULD GO AHEAD AND MAKE NEW KEYS AND REPLACE THE THEFT SYSTEM ALTHOUGH THEY STILL HAD NOT DIAGNOSED THIS TO BE THE PROBLEM. IT WORKED FOR A COUPLE OF MONTHS AND GUESS WHAT, HERE I AM AGAIN WITHOUT A CAR. KEEP IN MIND, THE THREE TIMES I HAD THE CAR IN FOR THIS PROBLEM IT WAS STILL COVERED UNDER WARRANTY; IT NO LONGER IS, IT HAS EXCEEDED THE MILEAGE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021754May 28, 2003
SEAT BELTS
REAR MIDDLE SEAT BELT WOULD NOT PULL OUT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017399April 23, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE REPLACEMENT SWITCH FOR BRAKE/STOP LAMP RECALL 01 V 078 000 FAILED TWICE. *NLM *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015955April 16, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE VEHICLE EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 02 V 266000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015688April 11, 2003
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE GEAR WAS SWITCHED FROM PARK TO REVERSE, THE VEHICLE LURCHED FORWARD AND ALMOST CAUSED AN ACCIDENT. *JB..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015696April 11, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE HAD A CONSISTENT OIL LEAK SINCE PURCHASE. THE DEALER STATED THE ENGINE GASKET CYLINDER HEADS LEAKED. *JB ...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015699April 11, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL GAUGE DID FUNCTION PROPERLY, WHICH CAUSED CONFUSION WITH THE AMOUNT OF FUEL IN TANK. *JB.....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011241March 10, 2003
SEAT BELTS:FRONT:RETRACTOR
THE DEALER REPLACED THE RIGHT REAR SEAT BELT RETRACTOR TWICE, HOWEVER THE PROBLEM RECURRED. *JB SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004840January 28, 2003
STEERING
STEERING HAD GONE OUT, AND CAUSED IT TO BECOME IMPOSSIBLE TO STEER/TURN. TS SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023774December 5, 2002
UNKNOWN OR OTHER
AFTER THE DEALERSHIP INSPECTED THE DISTANCE BETWEEN THE BRAKE AND GAS PEDAL AND INDICATED IT MET THE DISTANCE REQUIREMENT, THE CONSUMER ALMOST HAS HAD 4 NEAR ACCIDENT BECAUSE OF THE BRAKE AND PEDAL BEING TOO CLOSE. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770318December 2, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I'D LIKE TO REPORT THAT THE TEMPERATURE CONTROL UNIT FOR MY 2001 MERCURY SABLE IS NOT FUNCTIONING PROPERLY. IN ADDITION TO THE A/C NOT FUNCTIONING IN WARM WEATHER, THE MOISTURE IS NOT REMOVED FROM THE WINDSHIELD IN COOLER WEATHER, CAUSING A SAFETY HAZARD FROM THE WINDSHIELD FOGGING. THE TEMPATURE CONTROL UNIT ONLY BLOWS VERY HOT AIR, NO MATTER WHICH TEMPATURE IS SELECTED. THE VEHICLE HAS BEEN IN FOR REPAIR FOUR TIMES; THE LAST TIME WAS ON 10/14/02, BUT NO WORK WAS PERFORMED BECUASE THE TSB HAS NOT BEEN ISSUED. I WAS INFORMED BY THE DEALERSHIP ON 9/13/02 THAT THIS IS A KNOWN PROBLEM AND THAT FORD IS WORKING ON A TECHNICAL SERVICE BULLETIN. AS FAR AS I KNOW, A TSB HAS NOT YET BEEN ISSUED FOR THIS PROBLEM, EVEN THOUGH I AM FORCED TO DRIVE THE CAR WITH THE WINDOWS FOGGED UP. FORD SEEMS UNCONCERNED ABOUT THE SEFETY HAZARD THAT THIS PROBLEM CAUSES. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023297November 25, 2002
STEERING, STRUCTURE, VEHICLE SPEED CONTROL
THE STEERING WHEEL VIBRATED WHILE IN IDLE, THE STRUCTURE OF THE VEHICLE ROCKED BACK AND FORTH OR FROM SIDE TO SIDE. VEHICLE ALSO PICKED UP SPEED ON ITS OWN WITHOUT PRESSING THE ACCELERATOR. TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022902November 18, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING CONSUMER HEARD A KNOCKING NOISE FROM THE FRONT OF THE VEHICLE THEN THE ENGINE LIGHT CAME ON. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR SERVICE. CAUSE OF PROBLEM STILL UNKNOWN. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022928November 18, 2002
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATED THAT WHEN BREAKING THE VEHICLE WILL SURGE FORWARD WITH NO WARNING. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022701November 13, 2002
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
CONSUMER STATES SHE RECEIVED A RECALL #02 V266000, WHICH STATES SHE NEEDED TO TAKE HER VEHICLE TO HER DEALER AND HAVE HER BRAKES PEDALS ADJUSTED, BUT THE DEALER TOLD HER THAT SHE DID NOT NEED HER PEDALS ADJUSTED. SHE STATES SHE ASKED HIM WHY BECAUSE THAT IS WHAT THE RECALL CALLED FOR, AND HE SAID THAT HE WAS GOING BY FORD'S SPECIFICATION, WHICH STATES IF THE BRAKE PEDAL AND THE GAS PEDAL IS 2 INCHES FROM EACH OTHER THEN NO ADJUSTMENT IS REQUIRED. CONSUMER STATES SHE TOOK HER AUTO TO LIBERTY LINCOLN MERCURY 790 RTE 3, CLIFTON, NJ 07012- 973-473-6455. SHE WOULD LIKE A CALL TO FIND OUT IF THAT IS TRUE. MR DUE TO THE DESIGN OF THE GAS AND BRAKE PEDAL CONSUMER'S FOOT WILL GET STUCK BETWEEN THE TWO. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022358November 7, 2002
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE BRAKE AND ACCELERATOR PEDAL WAS DESIGNED TOO CLOSE TOGETHER, WHEN CONSUMER ATTEMPTED TO APPLY THE BRAKE, THE ACCELERATOR WAS ALSO APPLIED AND THEREFORE THE VEHICLE CONTINUED TO INCREASE IN SPEED AND RAN OVER A CEMENT PARKING BLOCK. TS. CONSUMER SUFFERED INJURIES.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8021611October 25, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER STATES THAT THE NEW BRAKE PEDAL THAT WAS INSTALL DUE TO A RECALL IS NOW TO BIG AND TO HIGH FOR THE CONSUMER TO REACH CAUSING THEIR FOOT TO GO UNDER THE PEDAL. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567941October 23, 2002
POWER TRAIN:MANUAL TRANSMISSION
WHILE IN MOTION, THE TRANSMISSION BLEW. THE VEHICLE HAD SUDDENLY JOLTED AS IF CONSUMER HAD PLACED THE GEAR INTO NEUTRAL. AFTER A FEW SECONDS DURING WHICH THE VEHICLE HAD SLOWED CONSIDERABLY, IT WENT BACK INTO GEAR SUDDENLY AND RESUMED HIGHWAY SPEED. WHEN CONSUMER CHECKED BENEATH THE HOOD, THERE WAS TRANSMISSION FLUID ALL OVER THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY DIAGNOSED THE TRANSMISSION PROBLEM AS AN INTERNAL FAILURE. THE TRASNMISSION WAS REPLACED. TEH NEW TRANSMISSION IS WARRANTED FOR 24 MONTHS OR 24,000 MILES. CONSUMER REQUESTS TO EXTEND THE WARRANTY FOR A FULL 36 MONTHS OR 36,000 MILES OR TO EXTEND THE WARRANTY ON THE ENTIRE VEHICLE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021470October 23, 2002
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES WHILE TRAVELING AT 45 MPH AND MAKING A TURN THE BRAKES FAILED. CONSUMER FEELS THAT THE BRAKE AND GAS PEDALS ARE TOO CLOSE. WHICH RESULTED IN THE BRAKES FAILING. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766973September 10, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A VIOLENT JARRING OF THE VEHICLE NEAR THE END OF A STOP. DEALER CLAIMS THAT IT IS A NORMAL DOWNSHIFT OF THE TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Sable