Mercury Sable Complaints (2000)

464 consumer complaints on file.

#10051605December 16, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHILE BRAKING, THE CONSUMER DISCOVERED THE PEDALS WERE DESIGNED TOO CLOSE TOGETHER, WHICH CAUSED THE CONSUMER TO DEPRESS THE BRAKE/ACCELERATOR PEDAL AT THE SAME TIME, WHICH CAUSED THE CONSUMER TO HAVE AN ACCIDENT. THE DEALERSHIP WAS NOTIFIED, BUT THE PROBLEM WAS NOT RESOLVED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10050218December 8, 2003
VEHICLE SPEED CONTROL
WHILE VEHICLE WAS PARKED IN HEAVY TRAFFIC WITH ENGINE STILL RUNNING, AND WITHOUT ANY WARNING IT SUDDENLY ACCELERATED AND HIT REAR END OF ANOTHER VEHICLE. DEALER STATED WE NEVER HEARD SOMETHING LIKE THIS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10044588November 23, 2003
AIR BAGS, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
PETITION TO OPEN AN IMMEDIATE INVESTIGATION INTO WHY THE MERCURY SABLE HAS EXCESSIVE MOVEMENT OF THE BRAKE PEDAL, SHE OWNS A 2000 MERCURY SABLE WITH A DEFECTIVE BRAKE PEDAL & AIRBAGS.*MR THE VEHICLE IS EQUIPPED WITH AN ADJUSTABLE BRAKE AND GAS PEDAL SYSTEM WHICH WAS RECALLED FOR THE SPACING BETWEEN THE PEDALS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INDICATED THAT THE VEHICLE NEEDED NO ADJUSTMENT. ONE DAY THE DRIVER WAS TURNING INTO A PARKING SPACE WHEN THE VEHICLE SUDDENLY ACCELERATED ONTO A GRASSY MEDIAN AND HIT A LIGHT POLE. THE VEHICLE CAME TO REST AFTER HITTING A VEHICLE HEAD ON. THE AIR BAGS DID NOT DEPLOY AND BOTH OCCUPANTS WERE INJURED. ON INSPECTION OF THE CAR IT WAS NOTED THAT THE BRAKE PEDAL HAD EXCESSIVE SIDE TO SIDE MOVEMENT. THE MANUFACTURER INDICATED THIS WAS A NORMAL CONDITION. *TS *NLM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10048443November 19, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE PULLEY ON THE POWER STEERING PUMP CRACKED AND DISINTEGRATED.*MR *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045770November 8, 2003
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
BRAKE PEDAL POSITION SWITCH FAILURE THAT CAUSED BRAKE LIGHTS TO FAIL. THE SAME FAILURE ALSO OCCURRED ON JUNE 7, 2002. IN ADDITION THE BRAKE LIGHT SWITCH WAS REPLACED ON APRIL 19,2001 TO COMPLY WITH RECALL 01S08. THE BRAKE LIGHT SWITCH IS NOT THE PROBLEM. IT WILL FAIL AGAIN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046195November 3, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS
CONSUMER COMPLAINS OF A BRAKE LIGHT PROBLEM. THE BRAKE LIGHTS WILL NOT GO OFF. THEY STAY ON, EVEN WHEN FOOT IS NOT ON THE BRAKE, AND VEHICLE IS IN MOTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045155October 31, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
BRAKE PEDAL POSITION SWITCH FAILURES THAT CAUSED BRAKE LIGHTS TO FAIL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045206October 31, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
BRAKE PEDAL POSITION SWITCH FAILURES THAT CAUSED BRAKE LIGHTS TO FAIL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043718October 28, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
IMMEDIATELY UPON STARTING MY 2000 MERCURY SABLE (CAR HAD BEEN OFF AND PARKED FOR 4+ HOURS), THERE WAS A LOUD EXPLOSION UNDER THE HOOD. IT SOUNDED LIKE A SONIC BOOM (PEOPLE PARKED 2 CARS AWAY FROM MINE THOUGHT SOMEONE HAD HIT THEIR CAR THE PERCUSSION WAS SO INTENSE). SMOKE/VAPOR WAS COMING FROM UNDER THE HOOD. IT WAS THOUGHT THAT THERE WAS A FIRE UNDER THE HOOD AND I RAN INSIDE THE ESTABLISHMENT WHERE I WAS PARKED AND GOT A FIRE EXTINQUISHER. AFTER GETTING THE EXTINGUISHER, A CONCERNED PASSERBY ASKED THAT I OPEN THE HOOD. THERE WAS NO FIRE BUT A LOT OF VAPOR. THE INTAKE MANIFOLD HAD BLOWN UP. THERE WERE 2 PIECES THAT WE FOUND NEAR THE MANIFOLD AND THE MANIFOLD LOOKED AS IF IT HAD BEEN SPLIT ALONG ITS HORIZONTAL AXIS. THE FELT MATERIAL UNDERPINNING THE HOOD WAS RIPPED IN SEVERAL PLACES. I CALLED A FORD AUTHORIZED SERVICE CENTER WHERE WE HAVE TAKEN SEVERAL VEHICLES OVER THE YEARS AND THEY HAD IT TOWED TO THEIR SHOP. IT THEN HAD TO BE TAKEN TO A LOCAL FORD DEALER SINCE THE SERVICE CENTER SAID THEY DID NOT "HAVE THE PROPER EQUIPMENT TO FIX IT". UPON INVESTIGATION ON THE INTERNET TO SEE IF THERE WERE ANY SIMILAR INCIDENTS ON FILE, I FOUND AN ARTICLE THAT WAS IN THE JOURNAL OF THE ALLIANCE OF AUTOMOTIVE SERVICE PROVIDERS, AASP BY MARK GIAMMALVO DESCRIBING AN INCIDENT IDENTICAL TO MINE. THERE HAD BEEN 2 "OWNER NOTIFICATIONS" ISSUED BY FORD - 00B38 APRIL 2000 AND 00B55 IN SEPTEMBER 2000 THAT RELATED TO A PCM REPROGRAMMING THAT WAS NEEDED. I DID NOT PURCHASE THE VEHICLE UNTIL OCTOBER 2000. ACCORDING TO THE FORD DEALERSHIP WHO REPAIRED THE VEHICLE ONE PCM REPROGRAMMING HAD BEEN DONE IN JUNE 2000. THE FORD DEALERSHIP DID REPAIR THE CAR: "REPLACED INTAKE MANIFOLD & GASKETS, UPDATED CALIBRATION ALREADY SET IN PCM, NO LATER CALIBRATION IS AVAILABLE". MY GREATEST CONCERN OVER THIS INCIDENT IS THAT IF THE HOOD HAD BEEN OPEN AT THE TIME THE MANIFOLD EXPLODED, THERE COULD HAVE BEEN SERIOUS INJURY TO ANYONE NEARBY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044656October 23, 2003
AIR BAGS:FRONTAL
WHILE DRIVING 35 MPH AIR BAGS INADVERTENTLY DEPLOYED. CONSUMER MANAGED TO PULL OVER. CONSUMER TOOK VEHICLE TO DEALERSHIP BUT THE PROBLEM HAD NOT BEEN RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044514October 22, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
COMPLAINT REGARDING THE WAY RECALL REPAIR WAS PERFORMED ON VEHICLE.*MR THE CONSUMER HAD EXPERIENCED THE SAME PROBLEMS ISSUED IN THE RECALL FOR BRAKE LIGHTS AND THE DEALERSHIP STATED THAT THE RECALL HAD EXPIRED ON THERE VEHICLE AND IT WAS OUT DATED. THE CONSUMER WAS VERY DISSATISFIED WITH THE DEALERSHIP ASSISTANCE BECAUSE REPAIRS HAD NOT BEEN MADE TO ENSURE THE SAFETY NESS OF THE VEHICLE. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044197October 17, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
INTERMITTENTLY THE STICK SHIFT GEAR INDICATOR STUCK FROM PARK TO DRIVE OR REVERSE. DEALER INSPECTED, CHARGED $400.OO FOR REPAIRS, PROBLEM STILL OCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030965October 1, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHILE PARKING MY VEHICLE I STEPPED ON THE BRAKE AND THE CAR TOOK OFF LIKE IT WAS POSSESSED. IT WENT UP ONTO A GRASSY MEDIAN RAN HEAD ON INTO AND OVER A LIGHT POLE AND CAME TO REST AFTER HITTING A PARKED CAR HEAD ON. THE BRAKES DID NOT STOP THE CAR AND THE AIR BAGS DID NOT DEPLOY!! THE CAR HAD BEEN TAKEN IN FOR A RECALL ON THE ADJUSTABLE BRAKE AND GAS PEDAL EARLIER IN THE YEAR AND I WAS TOLD NO ADJUSTMENT WAS NECESSARY. SO FAR IT HAS BEEN FOUND THAT OUR BRAKE PEDAL HAS TOO MUCH PLAY ON IT (IN OTHER WORDS IT MOVES SIDE TO SIDE TO MUCH--IS LOOSE?) THE ADJUSTABLE BRAKE AND GAS PEDAL AND THE AIR BAGS NOT DEPLOYING ARE ISSUES THAT MUST BE ADDRESSED BY FORD ON THIS VEHICLE. *NLM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10040073September 16, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS
VEHICLE WAS TAKEN TO A DEALER FOR RECALL# 01V078000 REPAIRS CONCERNING ADJUSTABLE PEDAL ASSEMBLY GREASE/BRAKE LAMPS. BRAKE LIGHTS STOPPED FUNCTIONING AFTER THE REPAIR WAS DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040074September 16, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER, EXTERIOR LIGHTING:TURN SIGNAL
WINDSHIELD WIPERS STOPPED OPERATING WHEN USING THE TURN SIGNAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034287September 15, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
WHILE DRIVING, ANOTHER MOTORIST INFORMED THE CONSUMER THE BRAKE LIGHTS ON THE VEHICLE STAYED ON ALL THE TIME AND OTHER MOTORISTS WERE UNABLE TO TELL WHEN THE CONSUMER WAS ACTUALLY BRAKING. THE DEALER REPLACED THE BRAKE LIGHT SWITCH. *AK EXAMINATION OF THE SWITCH SHOWED A SMALL PLASTIC NUB WHICH HELD CONTACTS OPEN WORE DOWN AND ALLOWED CONTACTS TO STAY CLOSED ALL THE TIME. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034566September 12, 2003
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
UPON STARTING THE VEHICLE, IT WOULD NOT SHIFT OUT OF PARK. THERE WERE NO BRAKE LIGHTS. THE CONSUMER STATED THAT HE TURNED THE KEY TO FIRST CLICK, HE PRESSED THE GEAR SHIFTER DOWN AND SHIFTED THE GEARS. THE GAS STATION REPLACED THE BRAKE LIGHT SWITCH. *AK THE BRAKE SWITCH WAS REPLACED ONCE BEFORE PER MERCURY DIVISION RECALL IN MARCH, 2001. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037516September 9, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
STOP LAMPS STAY ON. CONDITION CAUSES DEAD BATTERY. STOP LAMP SWITCH IS DEFECTIVE. THIS VEHICLE WAS INVOLVED IN RECALL 01S08 FOR THE STOP LAMP SWITCH REPLACMENT. CONTACTED FORD CUSTOMER ASSISTANCE. THEY CLAIM RECALL WAS DONE 2 YEARS AGO. PART HAS FAILED AGAIN AND THEY WILL NOT COVER THIS. RECALL LETTER ADVISES FILING COMPLAINT ON THIS SITE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038375September 8, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING THERE IS PULSATION UPON PRESSING THE BRAKES. CONSUMER STATESTHAT ROTORS HAD BEEN CHANGED SEVERAL TIMES. BUT, PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037289September 5, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 15 MPH THE BRAKES FAILED TO STOP THE VEHICLE.VEHICLE JUMPED THE CURB, AND THE CONSUMER WAS ABLE TO STOP VEHICLE AFTER TRAVELING ANOTHER 30 FEET. AFTER ARRIVING HOME I FOUND THAT MY EMERGENCY BRAKE WAS PARTIALLY ON. I COULD SMELL HOT BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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