Mercury Mountaineer Complaints (2006)

117 consumer complaints on file.

#10332623May 28, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL*THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN A PARKING LOT, THERE WAS A STRONG ODOR OF ANTI-FREEZE COMING FROM THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION AT ANY GIVEN SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE FAILURE WAS CONTRIBUTED TO A CRACK IN THE RADIATOR WHICH CAUSED EXCESSIVE ANTI-FREEZE LEAKAGE. THE MECHANIC ADVISED THE ANTI-FREEZE LEAKAGE WAS A COMMON PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLIANT. THE FAILURE MILEAGE WAS 33,244.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321668March 23, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE RADIATOR IN THE 2006 FORD EXPLORER/MERCURY MOUNTAINEER IS A WEAK LINK IN THE VEHICLE. MY RADIATOR IS LEAKING AND I'M NOT THE ONLY ONE, I HAVE FOUND OTHER COMPLAINTS OF THIS ON OTHER EXPLORERS AND MOUNTAINEERS OF THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318822March 11, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. HE HAS EXPERIENCED SEVERAL FAILURES WITH THE VEHICLE. IN AN ATTEMPT TO DIAGNOSE THE FAILURE THE VEHICLE WAS TAKEN TO SEVERAL DIFFERENT REPAIR CENTERS, TO NO AVAIL. WHEN CONTACTING HIS LOCAL DEALER THE CONTACT WAS ADVISED THAT THE VEHICLE WOULD NEED SEVERAL REPAIRS INCLUDING A FAILED RADIATOR, THERMOSTAT, WATER PUMP, BRAKE DRUMS, ROTORS AND A GREASE TREATMENT, ALL AT HIS OWN EXPENSE. THE MANUFACTURER WAS CONTACTED AND WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS 107,253.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310509February 15, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
BROKEN RADIATOR IN MY 2006 MERCURY MOUNTAINEER WITH 52,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303684February 1, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CRACKED RADIATOR WITH ONLY 41,000 MILES. DEALERSHIP INDICATED REPAIR COST WOULD BE $1,000. WHEN I QUESTIONED POSSIBLE DEFECT THEY SAID THEY HAD NO RECALLS BUT ALSO INDICATED THEY HAD JUST REPLACED ANOTHER ONE LAST WEEK. I CALLED ANOTHER DEALERSHIP TO CHECK PRICE THEY ESTIMATED $750 AND ALSO INDICATED THEY HAD TO REPLACE 2-3 IN THE LAST FEW MONTHS. JUDGING FROM THIS SITE AND OTHERS THIS IS A MAJOR DEFECT WITH 2006 FORD EXPLORERS AND MOUNTAINEERS. WHY DOESN'T ANYONE HOLD THE MANUFACTURER ACCOUNTABLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302488January 27, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
LEAKY RADIATOR WAS 1ST DETECTED BY MYSELF BUT MECHANICS WERE UNABLE TO DETERMINE THE LEAK BECAUSE ANTI-FREEZE WAS NOT VISIBLY LEAKING BUT THE RESEVOIR WAS ALWAYS EMPTY. I WAS TOLD IT WAS A PROBLEM WITH MY TIRES. THE PROBLEM WAS NOT ADDRESSED BY MECHANICS UNTIL THEY SAW THAT THE RADIATOR COULD NOT HOLD COOLANT ANY LONGER. NOW IT HAS BEEN IDENTIFIED AS HAVING A HOLE IN THE RADIATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297368December 29, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
HAD TO REPLACE RADIATOR AT 36,500 MILES. PURCHASED VEHICLE ON SEPT 9, 2009 AS A CERTIFIED MERCURY VEHICLE AND WITHIN 3 MONTHS HAD A LEAK IN THE RADIATOR THAT NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292241November 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRUCK HAS 115,000 MILES ON IT, TRANSMISSION IS NOW GONE. WHEN I PUT IT IN REVERSE IT WOULD JERK BACK LIKE THE IT WAS BEING HIT, ALL OF SUDDEN IT STARTED DRAGGING WHILE DRIVING, AND HAVING PROBLEMS SHIFTING INTO GEAR, AND NOW ITS TOTALLY GONE...ONLY HAD THE VEHICLE TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291598November 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
V8 MOUNTAINEER JOLTS WHEN YOU COME TO STOP, FEELS LIKE IT HAS BEEN REAR ENDED, NO ACCIDENTS AT THIS POINT, BUT THERE HAS BEEN A FEW CLOSE CALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291300November 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 MERCURY MOUNTAINEER TRANSMISSION PROBLEMS. HESITATION, FUNNY SHIFTING. COULD GET SOMEONE IN TROUBLE BY THE RANDOM SHIFTING PROBLEM. FORD DEALER I WENT TO SAID THEY HAD NEVER HEARD OF THE PROBLEM. WHEN YOU GOOGLE THIS IT IS A PROBLEM THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284646September 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR HAS HAD A CONTINUING PROBLEM WITH THE TRANSMISSION. IT SHIFTS ROUGHLY AND LURCHES WHEN BEGINNING TO MOVE. FOR EXAMPLE, WHEN STOPPED AT A STOPLIGHT, AND THEN BEGINNING TO DRIVE, IT WILL LURCH, JOLTING THE PASSENGERS. OUR DRIVEWAY IS SLOPED TOWARD THE STREET. WHEN I PARK THE CAR, I ALWAYS SET THE EMERGENCY BRAKE AS WELL. THE CAR ALWAYS ROLLS A FEW INCHES BEFORE THE BRAKES LOCK, EVEN THOUGH IT IS STOPPED AND IN PARK. ON SEP. 4, 2009, MY MOTHER BORROWED MY CAR TO GO TO LUNCH. SHE COULDN'T FIND THE EMERGENCY BRAKE RELEASE. SHE PUT THE CAR IN PARK AND GOT OUT TO LOCATE THE EMERGENCY BRAKE. SHE FOUND IT AND RELEASED IT. THE CAR POPPED INTO REVERSE AND ROLLED BACKWARDS TO THE STREET. THE DOOR KNOCKED MY MOTHER DOWN AND SHE HIT HER HEAD HARD ENOUGH TO SUSTAIN A CLOSED HEAD INJURY WITH MINOR BLEEDING IN HER BRAIN. THE CAR ROLLED ACROSS THE STREET, OVER THE CURB AND HIT A NEIGHBOR'S POPLAR TREE. THE ENTIRE TAILGATE WAS DESTROYED, THERE WAS SOME INTERIOR DAMAGE AND THE FRAME WAS WARPED. THE TAILGATE HAD TO BE REPLACED, THE BUMPER AND TRAILER HITCH HAD TO BE REPAIRED AND THE FRAME STRAIGHTENED. MY MOTHER WAS IN HOSPITAL OVERNIGHT AND HAD TO HAVE TWO CT-SCANS. SHE STILL HAS HEADACHES AND TRANSIENT DIZZINESS. WE ARE JUST FORTUNATE THE CAR DIDN'T RUN HER OVER, HIT A PEDESTRIAN (THERE ARE A LOT OF WALKERS IN OUR NEIGHBORHOOD), HIT A CAR OR A NEIGHBOR'S HOUSE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10270196May 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 MERCURY MOUNTAINEER SLIPPED OUT OF PARKED IN DRIVEWAY AND HIT MOTHER INLAWS 2005 GMC ENVOY. THIS IS ONE OF A HAND FULL OF TIMES IT HAS SLIPPED OFF PARK. TOOK IT TO THE DEALERSHIP 3 TIMES AND NOTHING, NOW I AM FIGHTING WITH GRAND LEDGE FORD, GRAND LEDGE, MI TO GET IT FIX OR REPLACE THE TRANSMISSION BEFORE SOMEONE GET SERIOUSLY HURT OR EVEN DIES. THIS IS A VERY SCARY SITUATION AND NEEDS TO BE RECALLED AS SOON AS POSSIBLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10269936May 26, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
HAD TO REPLACE TWO RADIATORS WITHIN 30,000 MILES OF REPLACEMENT. EXACTLY HOW MANY COMPLAINTS, OR SHOULD I SAY DEATHS (?) ARE NEEDED TO TRIGGER AN INVESTIGATION OF A COMPANY GLADLY RECEIVING ASSISTANCE WHILE OUTPUTTING INFERIOR VEHICLES. NO VEHICLE MANUFACTURED IN 2006 SHOULD NEED THREE NEW RADIATORS WITHIN 3 YEAR AND 70K MILES. STOP LETTING FORD OFF THE HOOK AND GET SERIOUS ABOUT GETTING TO THE BOTTOM OF THEIR ISSUES. JUST DO A SEARCH ON 2006 MERCURY MOUNTAINEER AND YOU WILL CLEARLY SEE THERE ARE ISSUES WITH THE COOLING AS WELL AS THE AUTOMATIC TRANSMISSION. IN FACT, OUR MODEL HAS THE SAME ISSUE THAT OTHERS HAVE REPORTED WITH THE AUTOMATIC TRANSMISSION AND IT WILL SOMETIMES NO MOVES GEARS, SLIP A GEAR, AND TUG LIKE IT IS PULLING OUT OF MUD AT A STOP LIGHT. OPEN A FULL BLOWN INVESTIGATION INTO THEIR LACK OF QUALITY CONTROL AND THE LACK OF PROFESSIONALISM ON THE PART OF THE DEALERSHIPS FOR NOT REPORTING THIS TO CORPORATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268300May 9, 2009
STRUCTURE
I HAVE A 2006 MERCURY MOUNTAINEER WITH AUTO RUNNING BOARDS. THE RUNNING BOARDS SEEM TO HAVE A MIND OF THEIR OWN. BOTH HAVE BEEN REPLACED BY THE DEALER, THE LATEST WAS 5-5-09. TODAY WHEN OUR DAUGHTER WAS ENTERING THE PASSENGER SIDE THE RUNNING BOARD OPENED UP LIKE IT WAS SUPPOSED TO BUT CLOSED AT ONCE ONTO OUR DAUGHTER FOOT. THE PASSENGER DOOR WAS STILL OPEN WHEN IT CLOSED AND THE RUNNING BOARD WOULD NOT RETRACT. WE WERE VERY LUCKY NOT TO HAVE SUFFERED SERIOUS INJURY. IF SHE HAD BEEN 7 INSTEAD OF 15 I WOULD HATE TO THINK WHAT MIGHT HAVE HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262098March 17, 2009
ENGINE AND ENGINE COOLING
THE EXHAUST SYSTEM FROM THE CATALYTIC CONVERTER DISENGAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261033March 7, 2009
TIRES, POWER TRAIN
TWO COMPLAINTS. 1) TRANSMISSION DOWNSHIFTS HARD WHEN SLOWING, SUCH AS FOR A STOP SIGN. MERCURY SAYS IT IS A SOFTWARE PROBLEM. THEY ARE AWARE OF THE PROBLEM BUT WON'T FIX IT UNDER THE EXTENDED WARRANTY. MY VEHICLE HAS 37,700 MILES. 2) EXTREME WIRE WEAR. IT CAME WITH MICHLIN TIRES AND I HAVE GOTTEN FAR LESS THAN 20,000 MILES OUT OF THEM. I AM NOW REPLACING WITH BRIDGESTONE. I DON'T KNOW IF IT IS THE TIRE OR SOMETHING DEFECTIVE WITH THE VEHICLE. THE DEALERSHIP LIED TO ME WHEN I TOOK IT IN FOR THEM TO CHECK. THE MICHLINS ARE WEARING IN THE CENTER OF THE TREAD AND THE DEALERSHIP TOLD ME THAT IT WAS BECAUSE I HAD 45 POUNDS IN THE TIRES. I AM VERY CONCERNED ABOUT ALL ASPECTS OF UPKEEP OF MY VEHICLE. IT CALLS FOR 32 PSI FRONT AND REAR. THE TIRES ARE ALWAYS WITHIN A COUPLE OF POUNDS OF THAT FIGURE. GRANTED THE WEAR DOES LOOK LIKE OVERINFLATION. SOMETHING IS WRONG WITH THE TIRE OR THE VEHICLE. I HAVE MADE SURE THE ALIGNMENT IS RIGHT ON AND IT DOES ALIGHN PROPERLY SO I TEND TO BELIEVE IT IS THE MICHLIN CROSS TERRIAN 235X65X18 TIRES. OTHER THAN THE TRANS WHICH THE DEALERSHIP ADVISES WILL BE FIXED WITH A SOFTWARE UPGRADE AND THE TIRE PROBLEM, EVERYTHING ELSE IS VERY SATISFACTORY WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260564March 3, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT
I HAVE HAD TO REPLACE THREE RADIATORS IN MY VEHICLE SINCE PURCHASING THE AUTO IN SEPT OF 06. THE FIRST ONE WAS REPLACED AT 26,048 MILES (UNDER WARRANTY) THE 2ND 33,202 MILES (UNDER WARRANTY)AND THE LAST ONE OCCURRED WITH 53000 MILES (NO LONGER COVERED). EACH TIME THEY REPLACED THE RADIATOR WITH A BRAND NEW ONE. I HAVE ALSO CONTACTED FORD / MERCURY TO LOOK FOR ASSISTANCE ON THIS PROBLEM AND WHY THIS IS HAPPENING AND THEY DIRECTED ME BACK TO THE DEALERSHIP. I DO NOT BELIEVE THIS IS NORMAL WEAR AND TEAR ON MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256143January 23, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THERE IS A BIG PROBLEM WITH THE 2006 MERCURY MOUNTAINEERS AND FORD EXPLORERS WITH THE V6'S RADIATOR. AT VERY LOW MILEAGES THE RADIATOR SEPARATES AT THE SEAMS ON THE SIDE CAUSING A LEAK. THIS IS VERY DANGEROUS AND EXPENSIVE. I HAVE DONE RESEARCH ON THE PROBLEM AND IT IS TERRIBLE THAT YOU ONLY GET 40K OR LESS OUT OF A RADIATOR. THERE NEEDS TO BE A RECALL ON THIS PROBLEM!!! PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252649December 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE JUST PURCHASED A USED 2006 MERCURY MOUNTAINEER AWD V8. WHEN THE VEHICLE IS COMING TO A STOP, THE TRANSMISSION LUNGES FORWARD AS IT IS DOWNSHIFTING. IT FEELS JUST LIKE ANOTHER VEHICLE HAS HIT MY VEHICLE FROM BEHIND. THIS IS A DANGEROUS SITUATION SINCE AS THE VEHICLE LUNGES FORWARD, IT COULD HIT A PEDESTRIAN IN A CROSS WALK OR HIT ANOTHER VEHICLE IN FRONT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251232December 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I STOP MY TRANNY KICKS AND IT FEELS LIKE I GOT HIT IN THE REAR. I TOOK IT TOO FM DEALER AND THEY ADJUSTED THE COMP, BUT DIDN'T FIX THE PROB. IT GOT WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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