Mercury Mountaineer Complaints (1999)

151 consumer complaints on file.

#10153317March 21, 2006
STRUCTURE:BODY:TAILGATE
DT*: THE CONTACT STATED THE TAILGATE FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY REPLACED THE TAILGATE. THE WELDS HAD POPPED LOOSE WHICH ALLOWED THE HINGES TO MOVE OUT OF POSITION. UPDATED 04/12/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129122September 29, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, TIRES
1999 MERCURY MOUNTAINEER TIRE BLOW OUT OCCURRED WHILE DRIVING AT 70 MPH.***NO ANSWER REQUIRED***. *MR *JB THE CONSUMER WAS TOLD THE ROTORS WERE OUT OF ROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137734September 9, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER, TIRES, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE, AIR BAGS
1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120444May 9, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
DT: WAS DRIVING AND THE SUV THREW ITSELF INTO 4 WHEEL DRIVE LOW, CAUSING RAPID DECELERATION OF VEHICLE. IT WAS RAINING AND IT HAPPENED WITHOUT WARNING. FORD HAS SPECIAL SERVICE MESSAGES #508000 DRIVE LINE TRASFER CASE CONCERNS. CONTACT HAS CONCERNS ABOUT NOT BEING NOTIFIED BY MANUFACTURER ABOUT PROBLEM.SUV IS AT DEALER NOW AND IS STILL UNDER WARRANTY. CONTACT SAYS IS IS VERY DANGEROUS WHEN THIS HAPPENS IN TRAFFIC AND RAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120475May 9, 2005
TIRES, TIRES:TREAD/BELT
TOTAL SIDEWALL AND BELT FAILURE ON RIGHT REAR TIRE ON A 1999 MERCURY MOUNTAINEER. THE TIRES WERE THE REPLACEMENTS FOR THE FIRESTONE TIRE RECALL IN 2001. THE TIRES HAVE 28,000 MILE ON THEM IN THE FOUR YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116705April 11, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
1999 MERCURY MOUNTAINEER. LEAK IN REAR DIFFERENTIAL AT 40,000 MILES. REPLACED PINION SEAL. AT 67,000 MILES, A LOUD, WHINE EMITTED FROM REAR AXLE WHEN DRIVING (REGARDLESS OF SPEED) AND THE MECHANIC ADVISES US TO REPLACE REAR DIFFERENTIAL BEARINGS OR ENTIRE REAR DIFFERENTIAL. IF WE DON'T, WE FEAR THE REAR AXLE WILL FAIL, CAUSING A CRASH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040028March 2, 2005
TIRES:TREAD/BELT
WHILE DRIVING AT 65 MPH, THE REAR DRIVER SIDE TIRE TREAD SEPARATED, WHICH CAUSED THE VEHICLE TO SPIN OUT OF CONTROL. *AK THE TIRE REMAINED FULLY INFLATED WHEN THE TREAD SEPARATED. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10109204January 28, 2005
ENGINE AND ENGINE COOLING
DRIVER WAS TRAVELING ON THE HIGHWAY AND WITHOUT WARNING THE VEHICLE STALLED. DRIVER WAS UNABLE TO RESTART VEHICLE. HAD VEHICLE TOWED TO THE DEALER. MECHANIC DETERMINED THAT THE OIL PUMP NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102429December 9, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATED 1999 MERCURY MOUNTAINEER V8 FROM STOP LIGHT. THROTTLE GOT STUCK IN ACCELERATE POSITION. TRIED TO FREE THROTTLE BY REPEATED PULSING WITH FOOT BUT ACCCELERATOR STUCK IN FULL THROTTLE POSITION AND COULD NOT STOP CAR! HAD TO TURN OFF IGNITION RESULTING IN NO POWER STEERING OR BRAKING. WAS ABLE TO FREE THROTTLE BY REMOVCING THROTTLE COVER (ON ENGINE) AND MANUALLY MOVING THROTTLE BY HAND. WOULD HAVE HIT CAR IN FRONT OF ME IF THERE WAS TRAFFIC! THROTTLE PLATE ASSEMBLY REPLACED BY AUTHORIZED FORD DEALER AT MY COST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101124November 17, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, AIR BAGS:FRONTAL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING THERE WAS UNATTENDED ACCELERATION. CONSUMER'S FOOT ACTUALLY WAS ON THE BRAKE AND AT THE ACCELERATOR PEDAL AT THE SAME TIME. THE PEDALS WERE VERY CLOSE TOGETHER. ACCIDENT OCCURRED. VEHICLE WAS TOTALED. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY.*AK.....ONCE OFF THE EXIT RAM SLID THROUGH GRASS AN DINTO PINE TREE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10101214November 17, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT KEEPS TURNING ON. VEHICLE HAS BEEN TAKEN TO THE REPAIR SHOP BUT THEY WERE UNABLE TO TURN IT OFF. THERE WERE NO CURRENT RECALLS FOR THE AIR BAGS ON THIS PARTICULAR VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095411November 12, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
WHILE THE VEHICLE WAS PARKED CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. DEALER INSPECTED THE VEHICLE AND NOTICED THAT THE SPARE TIRE WAS ON THE FLOOR AND THAT THE SUPPORT CABLE BROKE. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. THIS INFORMATION WAS PROVIDED BY MRS. ZELMA'S HUSBAND JOHN SULLIVAN. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096395October 25, 2004
TIRES, TIRES:TREAD/BELT
ON FRIDAY, OCTOBER 22, 2004, I WAS DRIVING ON THE TACONIC STATE PARKWAY BY PUDDING STREET IN NEW YORK, MY DRIVER'S SIDE FRONT TIRE EXPLODED OUT OF NOWHERE. THERE WAS NO ABSOLUTELY NO HAZARDS ON THE ROADWAY AND IT WAS A SMOOTH ROAD SURFACE. ALL MY GOODYEAR WRANGLER RTS TIRES WERE NOT MORE THAN ONE MONTH OLD. GOODYEAR AND SEARS WILL NOT HONOR THE WARRANTY SAYING THAT I WENT OVER SOMETHING ON THE ROAD WHICH IS ABSOLUTELY FALSE. SEARS FOUND A CRACK IN THE TREAD, BUTS SAYS IT IS NOT COVERED UNDER THE GOODYEAR WARRANTY. THESE TIRES ARE DANGEROUS FOR THE COONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089443August 23, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE DOOR FAILED TO OPEN EITHER BY THE AUTOMATIC LOCK, PULLING DOOR HANDLE FROM THE INSIDE OR ROLLING THE WINDOW DOWN AND PULLING THE HANDLE FROM THE OUTSIDE. WARRANTY WAS EXTENDED TO ASSIST WITH REPAIRS, BUT DID NOT INCLUDE ALL CONSUMERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088396August 23, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER DOOR LOCKS DRIVER IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086125August 3, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE PASSENGER SIDE TIE ROD OF MY 1999 MERCURY MOUNTAINEER, 75,000 MILES, FELL APART (AT THE BALL JOINT) WHILE DRIVING. I WAS VERY LUCKY TO NOT CRASH THE CAR (I WAS ON A QUITE ROAD AND GOING SLOWLY). MY CAR HAS BEEN WELL KEPT AND HAD A FULL FORD SERVICE ($800) IN FEBRUARY. I WENT ONLINE AND NOTICED THAT MANY OTHER DRIVERS HAD EXPERIENCED THE SAME PROBLEM. I KEPT THE BALL JOINT AND FOUND IT COMPLETELY WORN OUT (YOU COULD PULL IT OUT OF THE SOCKET). THE CAR HAD TO BE TOWED TO A REPAIR SHOP AND THE TIE BOLT WAS REPLACED. THE REPAIR SHOP SAID THAT I SHOULD CONTACT FORD AS THIS WAS A PROBLEM WITH THE WAY THE BALL JOINT WAS MANUFACTURED (WITH NO WAY TO APPLY NEW LLUBRICATION DURING SERVICING). THIS IS POTENTIALLY A VERY SERIOUS ISSUE THAT IT SHOULD BE INVESTIAGATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073412June 4, 2004
STEERING
WHILE DRIVING AT LOW SPEED, THE DRIVER HEARD A LOUD KNOCKING SOUND COMING FROM THE FRONT OF THE VEHICLE. THIS CAUSED THE STEERING WHEEL TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071427April 20, 2004
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
GAS PEDAL DETACHED FROM THE VEHICLE WHILE DRIVING. *PH THIS CAUSED THE VEHICLE TO TURN INTO THE SNOW BANK. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063952March 26, 2004
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MY GRAPHICH DISPLAY (CLOCK/RADIO STATIONS, MODE) STOPPED WORKING ON MY RADIO. THE AUTO SHOP HAS REPLACED THE RADIO TWICE WITH THE SAME RESULTS. ALL CABLING AND FUSES WERE CHECKED AND CERTIFIED OKAY. ALL OTHER COMPONENTS ARE WORKING EXCEPT FOR THE DISPLAY. HELP!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064799March 24, 2004
AIR BAGS:SIDE/WINDOW
THE SIDE AIR BAG INDICATOR LIGHT COME ON WHILE DRIVING. THE DEALERSHIP INDICATED THIS OCCURRED BECAUSE OF A HIGH VOLTAGE ISSUE WITH THE SIDE AIR BAG CONTROL SWITCH. THE SWITCH HAS TO BE REPLACED. THE CAUSE OF THE HIGH VOLTAGE ISSUE WAS UNDETERMINED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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