Mercury Mountaineer Complaints (1998)

236 consumer complaints on file.

#838069May 18, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DROVE VEHICLE AND PARKED IT, HAD NO WARNING SIGNS, ABOUT 5 MINUTES, VEHICLE EXPLODED AND CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TOTALED. AAA INSPECTED VEHICLE, AND SAID IT WAS A DEFECT IN THE ENGINE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#545583May 14, 1999
STRUCTURE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, WHEELS:LUGS/NUTS/BOLTS/STUDS
FRONT TAG BRACKET FALLING OFF/ REQUIRED REATTACHMENT. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705549April 12, 1999
VEHICLE SPEED CONTROL
CAR BEGAN ACCELERATING WITHOUT DRIVER INPUT WHEN CRUISING AT HIGHWAY SPEEDS. CRUISE CONTROL WAS NOT ON. BRAKING WOULD STOP UNPLANNED ACCELERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836571April 7, 1999
VEHICLE SPEED CONTROL
INTERMITTENTLY WHEN TRYING TO STOP VEHICLE ACCELERATED. THIS CONDITION HAS CAUSED TWO REAR END CRASHES. THE VEHICLE HAS BEEN TO THE DEALERSHIP 2 OR 3 TIMES FOR THIS PROBLEM. THE PROBLEM STILL CONTINUES. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#608552February 1, 1999
SEATS:FRONT ASSEMBLY:RECLINER
FRONT SEAT BACK ADJUSTMENT IS LOCATED ON LEFT, WHEN DRIVER EXITS THE VEHICLE AND BENDS THE LEVER, BENDING THE LEVER CAUSES STRESS & DAMAGE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606742February 1, 1999
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS FAILED. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607484February 1, 1999
ELECTRICAL SYSTEM:IGNITION
SPARK PLUGS FAILED. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701743December 30, 1998
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
NOTICED CD & CASSETTE GETS VERY HOT AFTER 15/20 MINUTES OF PLAY.HEAT BUILD UP ON CD & CASSETTE IS UNUSAL AS I KNOW. WHEN I REPORTED TO DEALER SERVICE MANAGER, HE SAID "NEVER HEARD". LATTER THEY AGREED. FIRST TIME THEY DID NOT FIND ANYTHING WRONG. SECOND TIME THEY REPLACED THE UNIT. STILL IT IS HOT. THEY INFORMED ME ACCORDING TO FORD THIS HEAT BUILD UP IS NORMAL. I DISAGREE HEAT BUILD UP WILL DAMAGE THE TAPE & MAY EFFECT THE THE CD'S. HEAT IS ENEMY FOR AUDO EQUIPMENT.THIS KIND OF HEAT IS VERY UNUSAL, AS I KNOW. I HAVE THE OPPORTUNITY TO DRIVE DIFFERENT MANUFACURERS CAR, TRUCK ETC, BUT NOWHERE I SEE THIS HEAT BUILD UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832689December 28, 1998
STEERING:RACK AND PINION
VEHICLE MADE LOUD GRINDING NOISE AND STEERING DIDN'T FEEL RIGHT. DEALER CONTACTED AND REPLACED RACK AND PINION ON OCTOBER 19, 1998. HOWEVER, PROBLEM REOCCURRED. REPLACED AGAIN ON DEC 15, 1998 DUE TO A LEAK IN THE RACK AND PINION. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700635November 16, 1998
SUSPENSION
THIS VEHICLE WENT COMPLETELY OUT OF CONTROL, ROLLING ONTO IT'S SIDE AFTER DRIVER TRIED TO CORRECT AN INAPPROPRIATE LANE CHANGE. THERE WAS NEVER ANY POINT IN TIME IN WHICH THE DRIVER WAS ABLE TO GET THE VEHICLE UNDER CONTROL. THERE WERE NO DEATHS OR SERIOUS INJURIES CAUSED, BUT ONLY BECAUSE THERE WAS VERY LIGHT TRAFFIC CONDITIONS AND IT OCCURRED AT A POINT ON THE ROADWAY WHERE THERE WERE NO TREES, GUARDRAILS OR ETC. IT MAY HAVE BEEN A PARTIAL PROBLEM WITH THE TIRES, BUT THE SENSITIVE STEERING WAS MOST UNFORGIVING! SOMETHING NEEDS TO BE DONE TO REQUIRE THE MANUFACTURERS TO CORRECT THESE SAFETY HAZARDS, BEFORE MORE LIVES ARE LOST!( DOT NUMBER: TIRE SIZE: 15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#541939October 9, 1998
TIRES
SPARE TIRE MOUNTS FAILED THEREFORE DID NOT HOLD TIRE SECURELY ALLOWING THE SIDEWALL OF THE TIRE TO RUB AGAINST THE FRAME WEARING THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#827905September 15, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
UPON ACCELERATION THE ENGINE STALLS AND LOSES POWER ,AND COMPLETELY STOPS WITHOUT WARNING OR ANY PRIOR NOTIFICATION. INCIDENT OCCURRED ABOUT FIVE TIMES. THE DEALER CANNOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#540531September 3, 1998
UNKNOWN OR OTHER
VIBRATION IN REAR OF VEHICLE, UNABLE TO LOCATE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#824914July 1, 1998
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER CONTACTED THE DEALER IN REFERENCE TO RECALL 98V0600, FUEL LINES:METALLIC, TO HAVE REPAIRS CORRECTED. DEALER WAS UNAWARE OF RECALL AND REFUSED TO REPLACE PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#537606June 29, 1998
POWER TRAIN:MANUAL TRANSMISSION
PLACE TRANSMISSION IN PARK POSITION, WHILE VEHICLE STILL RUNNING, TUN OFF IGNITION, CAR STARTED TO ROLL BACKWARD, DRAGGING ME FOR AT LEAST 300 FT. AND JUMP THE CURB, AND WAS STOPPED BY HITTING A TREE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#822042March 20, 1998
SUSPENSION:FRONT
WHILE DRIVING AT HIGHWAY SPEED , THE FRONT SUSPENSION BROKE IN HALF, DROPPING TO THE GROUND , THROWING THE OCCUPANTS IN THE VEHICLE TO SUSTAIN INJURIES. THE DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0

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