Mercury Milan Complaints (2006)

214 consumer complaints on file.

#11041413October 30, 2017
AIR BAGS
TAKATA RECALL BEEN WAITING SINCE I GOT SAFETY RECALL NOTICE DATED JULY 2016 FOR FORD TO CONTACT ME TO SCHEDULE A APPT FOR REPAIR WHEN PARTS ARE AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040593October 27, 2017
AIR BAGS
TAKATA RECALL,RECEIVED A POST CARD FROM TK HOLDINGS EXPLAINING ABOUT THE CHAPTER 11 THAT WAS FILED.,IT STATES TO CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR. I CONTACTED TWO DEALERSHIPS AND NEITHER ONE COULD HELP BECAUSE FIRST THEY DIDN'T KNOW ANYTHING ABOUT THE POSTCARD UNTIL,THEY STARTED GETTING CALLS ABOUT IT. SECOND, THEY DON'T HAVE THE PARTS, ONE SAID THEY WOULDN'T KNOW WHO TO CONTACT TO GET THE PARTS.SO IT SOUNDS LIKE TO THIS WAS VERY DISORGANIZED THROUGH THIS COMPANY AND MERCURY FORD , NO COMMUNICATION TO THEIR DEALERS. WHAT DO I DO NOW TO GET THE AIRBAG AND GET IT INSTALLED.. THE DEALERSHIP NEAR ME SAID, THEY ARE SORRY BUT THEY DON'T KNOW WHAT TO SAY AND THEY WERE SORRY BUT THEY DON'T HAVE ANY INFORMATION ABOUT THIS AND I WAS THE 10TH PERSON THAT CALLED THEM TODAY ABOUT THIS POST CARD. THEY SAID THEY DON'T HAVE THE PARTS AND THE PARTS HAVE NOT BEEN MADE FOR MY VEHICLE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040312October 27, 2017
AIR BAGS
"TAKATA RECALL" RECALL ON AIR BAGS BUT HAS NEVER BEEN FIXED SAID THEY DON'T HAVE PARTS TO FIX IT CALLED FORD MOTOR COMPANY TWICE, TOLD AGAIN NO PARTS AVAILABLE TO FIX IT. WENT TWICE TO FORD DEALERSHIP AND WAS TOLD NO PARTS AVAILABLE TO FIX IT. RECEIVED RECALL ON JULY 15, 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040389October 27, 2017
AIR BAGS
TAKATA RECALL 16V384000 DATED JUNE 2016. DEALER HAS NO PARTS. FORD MOTOR COMPANY RESPONSE IS PASSIVE, UNCARING AT BEST. VEHICLE IS UNSAFE TO USE AND IMPOSSIBLE AND IMMORAL TO SELL. NHTSA NOTICE NOW STATES BANKRUPTCY COURT ORDERED A DEADLINE OF DECEMBER 27, 2017 FOR ALL CLAIMS. CAN STATUS OF REPLACEMENT BY FORD MOTOR COMPANY BE INVESTIGATED AND EXPEDITED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039968October 26, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL NOTICE FROM FORD MOTOR COMPANY IN JULY 2016 (OVER ONE YEAR AGO) AND FORD HAS STILL NOT MADE AVAILABLE A REMEDY FOR THE RECALL. I AM DRIVING A VEHICLE WITH A POTENTIALLY DANGEROUS DEFECT THAT CAN CAUSE SERIOUS INJURY OR EVEN DEATH AND FORD HAS NOT PROVIDED A REPAIR EVEN AFTER YEARS OF KNOWING THE EXTREME RISKS THEIR PRODUCT MAY CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039998October 26, 2017
SERVICE BRAKES
IN MORE THAN ONE INSTANCE THE BRAKES HAVE SUDDENLY GONE "SOFT", MAKING IT VERY DIFFICULT TO BREAK. ONE TIME THE DRIVER WENT OVER A BUMPY AREA IN THE ROAD AND TWO OTHER TIMES IT OCCURRED WHEN THE ROADS WERE WET. THE MOST RECENT INCIDENT RESULTED IN REAR-ENDING ANOTHER CAR. IN THE MOST RECENT INCIDENT, THE DRIVER WAS HEADING NORTH ON GOVERNOR'S SQUARE BOULEVARD TOWARDS E. MAGNOLIA DRIVE IN TALLAHASSEE, FL. IT WAS RAINING LIGHTLY AND THE ROADS WERE WET. THE DRIVER WAS WITHIN THE POSTED SPEED LIMIT OF 35 MPH. AS THE DRIVER APPROACHED THE INTERSECTION, THE LIGHT WAS RED. WHEN THE DRIVER HIT THE BRAKES THE PEDAL WENT "SOFT" AND SHE HAD TO PUSH IT AS HARD AS POSSIBLE TO CONTINUING BRAKING. THOUGH THE CAR WAS SLOWING, IT WAS NOT ABLE TO STOP BEFORE THE REACHING OTHER CARS AT THE INTERSECTION. THE RESULT WAS THAT THE CAR REAR-ENDED ANOTHER CAR WHICH THEN PUSHED INTO ANOTHER CAR IN FRONT. THE DRIVERS OF THE 2 OTHER VEHICLES STOPPED, POLICE CAME, AND A CRASH REPORT WAS ISSUED. WE DETERMINED IT WOULD BE BEST TO LEAVE THE CAR PARKED UNTIL IT COULD BE DETERMINED IF THE BRAKES WOULD RECOVER. WHEN WE RETURNED THE FOLLOWING DAY, THE BRAKES APPEARED TO BE FUNCTIONING PROPERLY, BUT IN AN ABUNDANCE OF CAUTION, THE DRIVER IS NOT DRIVING THE CAR. IN THE PREVIOUS 2 OCCURRENCES OF THE BRAKE PROBLEMS, WE BROUGHT THE CAR TO AN AUTO REPAIR SHOP. THE FIRST TIME, NO PROBLEMS COULD BE FOUND (DATE COULD BE PROVIDED WITH AUTO RECORDS). THE SECOND TIME (AROUND MAY 2017), IT WAS DIAGNOSED AS A MASTER CYLINDER AND THAT WAS PART WAS REPLACED AND THE REPAIR COMPLETED. BETWEEN THE FIRST AND SECOND INCIDENT, THE BRAKE SYSTEM WAS COMPLETELY REDONE AS REGULAR MAINTENANCE ON THE CAR. SO, THE CORRECTION WORK PERFORMED AND REGULAR MAINTENANCE, WERE NOT SUCCESSFUL IN ADDRESSING THE ISSUE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11040103October 26, 2017
AIR BAGS
I RECEIVED A NOTICE BACK IN JANUARY SAYING THAT MY AIRBAG NEEDED REPLACING AND I WOULD BE CONTACTED TO SET UP A DATE AND TIME TO HAVE THEM REPLACED, BUT I WAS NEVER CONTACTED TO HAVE THIS ISSUE SOLVED. I AM VERY CONCERNED AT THIS POINT BECAUSE I DON'T WANT MY AIRBAGS DEPLOYING WHILE MY VEHICLE IS IN MOTION OR STOPPED WITHOUT ANY IMPACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040112October 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 (NA) MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALERS (WHALING CITY FORD LINCOLN MAZDA, 475 BROAD ST, NEW LONDON, CT 06320, (844) 489-4929) AND (FLOOD FORD LINCOLN, 21 WOODRUFF AVE, NARRAGANSETT, RI 02882, (401) 515-2700) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035783October 23, 2017
AIR BAGS
TAKATA INFLATORS- I HAVE CONTACTED ADVANTAGE FORD ON SEVERAL OCCASIONS SINCE RECEIVING A RECALL NOTICE IN JULY 2016. EACH TIME I HAVE BEEN TOLD THAT REPLACEMENT PARTS ARE NOT AVAILABLE. LAST WEEK I WAS TOLD THAT I COULD CALL FORD HEADQUARTERS OR MERCURY HEADQUARTERS BUT THEY DIDN'T IT WOULD HELP. THIS CAR IS NOW MORE THAN 10 YEARS OLD AND IS SITUATED IN FLORIDA WITH HOT WEATHER YEAR ROUND. I AM SCARED EACH TIME I DRIVE IT THAT I OR MY PASSENGER WILL BE INJURED BY THIS UNSAFE AIRBAG SITUATION. IT SEEMS THAT SOMEONE SHOULD BE ABLE TO APPLY PRESSURE ON TAKATA TO PROVIDE REPLACEMENT PARTS OR AT THE VERY LEAST HAVE THE CAR MANUFACTURERS PRODUCE THE REPLACEMENT PARTS AND GO AFTER TAKATA FOR EXPENSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035857October 23, 2017
AIR BAGS
WE RECIEVED A RECALL NOTICE ABOUT A YEAR AGO. WHEN DO WE GET THE AIRBAGS REPAIRED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035523October 22, 2017
AIR BAGS
THE AIR BAG ON THE PASSENGER SIDE SHOWS SIGH OF A RAISE IN THE FRONT PART OF THE ENCLOSURE TOP. IT SHOWS WHITHER THE VEHICLE IS MOVING OR STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035398October 21, 2017
AIR BAGS
AIR BAG PASSENGER SIDE LITE COMES ON...SLIGHT BUCKLE ON DASHBOARD WHERE AIR BAG DEPLOYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035460October 21, 2017
AIR BAGS
RECALL HAS BEEN UNDER EFFECT FOR OVER A YEAR AND YET, THEY CANNOT REPLACE MY AIRBAG. MY SON IS UNABLE TO SIT IN THE FRONT BECAUSE OF THIS. IT IS TAKING TOO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035299October 20, 2017
AIR BAGS
TAKATA RECALL I CALLED FORD AND WAS BASICALLY TOLD THERE WERE NO PARTS AVAIL AND HAD NO ESTIMATED TIME ON REPLACEMENT PARTS. THIS IS MY 6TH ATTEMPT TO GET A REPLACEMENT SINCE THE RECALL WAS ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034560October 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (PILSON FORD, 2000 LAKE LAND BLVD, MATTOON, IL 61938, (217) 234-2397) WAS UNABLE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR BECAUSE THE MANUFACTURER HAD NOT SUPPLIED THE REMEDY AND REPAIR PARTS FOR MONTHS. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED MONTHS LATER AND THE FRONT PASSENGER SIDE AIR BAG WAS PROTRUDING OUTWARD FROM ITS ORIGINAL STRUCTURED POSITION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033211October 13, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED A RECALL NOTICE FROM FORD MOTOR COMPANY FOR THE PASSENGER FRONTAL AIRBAG INFLATOR, DATED JULY 2016. IT HAS BEEN OVER 1 YEAR NOW AND I HAVE NOT RECEIVED ANY FOLLOW-UP INFORMATION REGARDING REPLACEMENT OF THIS PIECE, AND THE NHTSA WEBSITE STATES THAT THERE IS STILL NO REMEDY AVAILABLE. THIS FLAWED PIECE OF EQUIPMENT IS POTENTIALLY DEADLY, SHOULD IT RUPTURE, AND IT IS UNACCEPTABLE THAT IT HAS BEEN OVER 1 YEAR AND STILL "NO REMEDY IS AVAILABLE". PLEASE LET ME KNOW WHEN I CAN EXPECT A REPLACEMENT PIECE FOR THIS TO BE AVAILABLE AS SOON AS POSSIBLE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031813October 4, 2017
SERVICE BRAKES
WHEN I CAME TO AN INTERSECTION, MY ANTI-LOCK BRAKES KICKED IN AND MALFUNCTIONED CAUSING THE PEDAL TO GO TO THE FLOOR AND I LOST BRAKING POWER. I PUSHED EVEN HARDER ON THE PEDAL AND IT SEEMED LIKE I HAD BRAKES BUT NO POWER TO THE BRAKE SYSTEM. I SHUT OFF THE VEHICLE, PUMPED THE BRAKES TWICE AND RESTARTED. THE PEDAL WENT BACK TO NORMAL AND I WAS ABLE TO BRAKE FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031816October 4, 2017
AIR BAGS
"TAKATA RECALL" I WAS NOTIFIED BACK IN 2014 THAT I HAD A TAKATA AIRBAG INFLATOR ON THE PASSENGER SIDE THAT WAS NEEDING TO BE FIXED. I CONTACTED FORD AND MADE AN APPOINTMENT TO COME IN. WHEN I GOT THERE, THEY SAID THAT THEY DID NOT HAVE PARTS TO DO IT AND SAID THAT I WOULD BE RECEIVING A LETTER IN THE MAIL FROM FORD ONCE THAT PART CAME IN. I CALLED APPROXIMATELY 6 MONTHS LATER BECAUSE I HAD NEVER RECEIVED ANYTHING IN THE MAIL AND THEY SAID THEY WOULD CHECK INTO IT AND GET BACK WITH ME. I NEVER HEARD BACK FROM THE FORD DEALERSHIP. I WAS WORKING WITH BUCKEYE FORD IN LONDON, OH. I WOULD HAVE THOUGHT THEY WOULD HAVE CONTACTED ME BY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022794September 12, 2017
AIR BAGS
SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 STILL NOT RESOLVED FOR PARTS SINCE RECALL LETTER OF JULY 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013781August 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARIS FORD LINCOLN (2020 NE LOOP 286, PARIS, TX 75460 (903) 784-2566) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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