Mercury Milan Complaints (2007)

434 consumer complaints on file.

#11141869October 22, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD OF PHOENIXVILLE (730 VALLEY FORGE RD, PHOENIXVILLE, PA 19460, (610) 917-8200) WHERE IT WAS DIAGNOSED AND THE HYDRAULIC CONTROL UNIT WAS REPLACED. THE VEHICLE WAS NOT INCLUDED, BUT EXPERIENCED THE SAME FAILURES AS LISTED IN NHTSA ACTION NUMBER: EA18002 (SERVICE BRAKES, AIR). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,489. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133474October 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED LEVITTOWN FORD, LLC AT 516-336-4786 (LOCATED AT 3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED NO ONE HAS THE PARTS. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' UPDATED 12/06/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131137September 25, 2018
VEHICLE SPEED CONTROL
WHILE DRIVING AT INTERSTATE SPEEDS, THERE IS A SUDDEN DROP IN POWER (LIMP MODE), AFTER RESETTING THE CAR FULL POWER IS RESTORE. ERROR CODE REFERS TO THROTTLE BODY SENSORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127954September 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE DEALER (PREMIER FORD OF BAY RIDGE, 612 86TH ST, BROOKLYN, NY 11228, 347-578-7900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND OPENED A CASE FOR THE CONTACT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123856August 31, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2007 MERCURY MILAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION AND THE VEHICLE FLIPPED OVER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO LAVANIA TOWING YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE CONTACT SUFFERED A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11123254August 29, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD. IMMEDIATELY, THE CONTACT PLACED THE VEHICLE INTO NEUTRAL AND COASTED TO A NEARBY PARKING LOT. THE CONTACT RESTARTED THE VEHICLE AND DEPRESSED THE BRAKE PEDAL SEVERAL TIMES IN AN ATTEMPT TO CORRECT THE RECURRING FAILURE. TOWNE FORD (3535 SOUTHWESTERN BLVD, ORCHARD PARK, NEW YORK 14127, (716) 662-6500) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122899August 28, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE LOCAL DEALER (DAVIDSON FORD, 3690 RT-31, LIVERPOOL, NY), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122673August 27, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRIGHT BAY LINCOLN (1174 SUNRISE HWY, BAY SHORE, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122274August 25, 2018
SERVICE BRAKES
WHILE DRIVING THE CAR AND APPLYING THE BRAKES CAR HITS A BUMP IN THE ROAD, BRAKE PEDAL IMMEDIATELY DROPS TO FLOOR LOSING BRAKE PRESSURE BRAKE PRESSURE DOES NOT COME BACK UNTIL THE CAR IS PUT IN PARK AND BRAKE PEDAL PUMPED REPEATEDLY. THE BRAKE DOES WORK DURING BUT EXCESSIVE FORCE NEEDED TO STOP VEHICLE IT HAS HAPPENED AT LEAST 10 TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122151August 24, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (DAVIDSON FORD, 18621 US-11, WATERTOWN, MY 13601, 315-873-3388) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122149August 24, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED ROMEO FORD OF KINGSTON AT 845-251-4077 (LOCATED AT 128 NY-28, KINGSTON, NY 12401) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121964August 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD LINCOLN-MERCURY (301 NORTH FRANKLIN STREET, HEMPSTEAD, NEW YORK 11550, (888) 467-7585) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120521August 16, 2018
AIR BAGS
TAKATA RECALL -- I WAS NOTIFIED OF THE PASSENGER TAKATA AIR BAG RECALL FROM FORD OVER 2 YEARS AGO. AS OF 8-16-18 MY FORD DEALERSHIP STILL DOES NOT HAVE THE PARTS NEEDED TO RESOLVE THIS SERIOUS RECALL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115068August 1, 2018
POWER TRAIN
ISSUE WITH PCM BEING SHORT CIRCUITED. RESULTING IN HAVING TO REPLACE IGNITION COILS, FUEL INJECTOR AND PCM. VEHICLE WAS IN THE PROCESS OF ACCELERATING, STOPPED ACCELERATING, AND STARTED RUNNING TERRIBLY. KEPT CUTTING OFF AND CHECK ENGINE LIGHT FLASHED AND EVENTUALLY STAYED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111935July 17, 2018
AIR BAGS
TAKATA RECALL: I RECEIVED A LETTER FROM FORD SAYING THEY WILL PAY FOR A RENTAL VEHICLE AND TO CONTACT MY DEALERSHIP. I CONTACTED MY DEALERSHIP BUT TO EVEN BE PLACED ON A WAIT LIST FOR A RENTAL I HAVE TO HAVE MY VEHICLE EXAMINED. AFTER MY VEHICLE IS EXAMINED IT WILL BE DAYS OR WEEKS BEFORE I AM GIVEN A FREE RENTAL CAR. I THINK FORD SHOULD NOT BE ALLOWED TO LEAVE ME DRIVING AN DANGEROUS CAR THAT I FEEL UNSAFE IN FOR WEEKS WHILE THEY GET ME A RENTAL CAR. I HAVE ALREADY HAD TO WAIT YEARS FOR THIS REMEDY TO BE OFFERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112061July 17, 2018
AIR BAGS
TAKATA RECALL I LIVE IN A VERY HOT AREA WHICH I UNDERSTAND AFFECTS THE DEFECTIVE AIRBAG. THIS HAS BEEN GOING ON OVER 3 YEARS AND NOT YET FIXED. I NEED MY CAR IT'S TIME TO DO SOMETHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111464July 15, 2018
ENGINE, POWER TRAIN
I WAS DRIVING DOWN A MAIN ROAD WHEN THE CAR JUST LOST POWER COULD NOT ACCELERATE. PULLED OVER TO THE SIDE HAD TO USE E BRAKE TO STOP. TURN OFF CAR TRY TO TURN IT BACK ON AND IT WOULD NOT START ONLY DASH LIGHTS CAME ON. CHECK ENGINE. HAD IT TOWED. MECHANIC DIAGNOSIS 1 OF THE BACK COILS WENT BAD ALONG WITH ECM/PCM. FRIED THE COIL ON THE PLUG FUSE AS WELL. VERY DANGEROUS AND SCARY WHEN YOUR DRIVING IN TRAFFIC ABOUT 50 MILES PER HOUR.CAR HAS 74,000. NO WARNING LIGHT CAME ON BEFORE THIS CAR HAS BEEN MAINTAINED BY FORD WITH OIL CHANGES AND MULTI POINT INSPECTS. THIS SEEMS TO BE AN ISSUE WITH MERCURY MILAN BUT NO RECALLS???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104015June 26, 2018
AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2016. THE CONTACT WAS ADVISED BY LINDSAY FORD (511250 VEIRS MILL ROAD, WHEATON MD, 20902, 240-283-3805) THAT THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102805June 20, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS DRIVING IN TOWN AT AROUND 30MPH. MY ABS WARNING LIGHT CAME ON. THE CAR STARTED MAKING A STRANGE NOISE. THEN WHEN BREAKING THE BACK BREAKS SEEMED TO BE TRYING TO LOCK UP. THEN THE PASSENGER AIRBAG WARNING LIGHT CAME ON. AFTER THIS HAPPENED ALL MY GAUGES INCLUDING MY SPEEDOMETER, BLINKERS, HEADLIGHTS, RPM, ETC. BECAME INOPERABLE. I AM NOT ABLE TO DRIVE THE CAR AT ALL DUE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102478June 18, 2018
SERVICE BRAKES
BRAKE PEDAL GOES TO THE FLOOR WHEN ABS UNIT IS ACTIVATED THIS HAPPENS WITH THE CAR IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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