Mercury Milan Complaints (2009)

226 consumer complaints on file.

#11152294November 18, 2018
AIR BAGS
TAKATA RECALL: TO DATE, I HAVE NOT RECEIVED NOTICE THAT RECALL CAN BE REPAIRED. RECALL HAS NOT BEEN ADDRESSED IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151069November 12, 2018
AIR BAGS
TAKATA RECALL. I HAVE BEEN TRYING OVER A YEAR TO GET MY CAR IN TO HAVE THE AIRBAG REPLACED BUT MY DEALER KEEPS SAYING THEY DON'T HAVE ANY AIRBAGS AND WON'T GIVE ME AN APPOINTMENT. THE CAR IS NOT SAFE TO DRIVE AND NOW THE SUSPENSION IS GOING OUT, THE RADIATOR IS LEAKING AND OIL IS LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149559November 5, 2018
SERVICE BRAKES
HAVE HAD SEVERAL INSTANCES WHILE DRIVING ON ROUGH SURFACES OR WET CONDITIONS WHERE THE BRAKE PEDAL BECAME SOFT AND REQUIRED A LOT OF PUMPING AND PUSHING IT TO THE FLOOR TO STOP THE VEHICLE. VEHICLE REQUIRED MUCH LONGER DISTANCES TO STOP AND CAUSED SON TO RUN THROUGH A RED LIGHT WITHOUT AN ACCIDENT. BRAKES WILL WORK FINE THE NEXT DAY. TOOK TO LOCAL REPAIR SHOP AND THEY COULD FIND NOTHING WRONG. TOOK TO DEALER AND INFORMED THEM OF ISSUES I RESEARCHED CONCERNING THE ABS CONTROL UNIT. THEY ESSENTIALLY REFUSED TO REPLACE IT EVEN WHEN WE WERE WILLING TO PAY FOR IT. THEY SAID THERE WAS NO EVIDENCE IT WAS MALFUNCTIONING. TRIED TO EXPLAIN ONLY HAPPENS UNDER THE ABOVE MENTIONED CONDITIONS SO FAR. WILL GET BACK FROM DEALER AND SEE IF ANOTHER LOCAL REPAIR SHOP WILL REPLACE THE ABS CONTROL UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144624November 1, 2018
AIR BAGS
TAKATA RECALL. NO FIX CURRENTLY AVAILABLE FOR MY "POTENTIALLY" AFFECTED VEHICLE. WHAT ARE THE NEXT STEPS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144306October 31, 2018
AIR BAGS
TAKATA RECALL. STILL UNABLE TO GET THE RECALL FIXED ON MY CAR AND I'M AFRAID THAT I MAY HAVE AN ACCIDENT AND BE IMPAIRED BY A FAULTY AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143840October 29, 2018
AIR BAGS
TAKATA RECALL REMEDY NO YET AVAILABLE,FORD CLAIMS NO PARTS AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143490October 28, 2018
SERVICE BRAKES
BRAKES FAIL WHEN NEEDED IN EMERGENCIES; ESPECIALLY DURING WET CONDITIIINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141517October 19, 2018
SERVICE BRAKES
BRAKES DO NOT WORK PROPERLY AFTER HARD STOP. SOFT AND SLOW TO STOP. THIS IS EXTREMELY DANGEROUS AS IT HAS HAPPENED TO ME AT LEAST 3 TIMES IN RUSH HOUR TRAFFIC. I REPLACE THE ABS UNIT A YEAR AGO WITH ANOTHER USED OEM ABS UNIT .TODAY AFTER HARD BRAKE STOP AGAIN I'M HAVING THE SAME ISSUE (SOFT AND SLOW TO STOP). I DROVE BACK TO HOME I'M PARKED THE CAR ON MY DRIVEWAY AND I CAN DRIVE THIS CAR TILL TO GET A NEW ABS MODULE. THIS IS MY FIRST AND LAST TIME THAT I'M GOING TO BUY A FORD OR MERCURY CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140037October 12, 2018
AIR BAGS
AIRBAG RECALL; BRANDON FORD, BRANDON FL CONTINUES TO SAY THEY DO NOT HAVE THE PARTS TO FIX THE RECALL. THIS HAS GONE ON FOR OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139479October 10, 2018
AIR BAGS
TAKATA RECALL THE MANUFACTURER IS TAKING TO LONG TO MAKE CORRECTION. I'VE BEEN WAITING FOR MONTHS. BEING TOLD BY DEALERSHIP (GORNO FORD)THEY DO NOT KNOW WHEN PARTS WILL BE MADE AVAILABLE TO MAKE CAR SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131774September 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUMMIT FORD LINCOLN (305 GRANT AVE, AUBURN, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129513September 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (AUTONATION FORD ST PETERSBURG, 2525 34TH ST N, ST PETERSBURG, FL 33713) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129618September 14, 2018
SERVICE BRAKES
BRAKE PEDAL WENT SOFT INCREASING STOPPING DISTANCE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123839August 31, 2018
AIR BAGS, UNKNOWN OR OTHER
CONTACT AUTOWAY LINCOLN IN CLEARWATER FLORIDA THE SELLING AND THEY HAVE DONE NOTHING TO GIVE ANY INDICATION WHEN THEY WILL REPAIR THIS VEHICLE. THIS RECALL HAS BEEN GOING ON FAR TO LONG SINCE DECEMBER 2017 AND YET NO CONCERN OF MY SAFETY DRIVING THIS VEHICLE. ZERO CONCERN!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123340August 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), WHICH INDICATED THAT THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122024August 24, 2018
AIR BAGS
2 NOTICE FOR FORD IN REGARDS TO PASSENGER SIDE AIRBAG RECALL AND NOW ONE FROM NYS DMV. NYS DMV SAYS PARTS ARE AVAILABLE, CALL SMITH CAIRNS FORD 914-337-8100 AND TOLD PARTS WILL NOT BE AVAILABLE UNTIL MID SEPTEMBER AT THE EARLIEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121872August 23, 2018
AIR BAGS
FORD MOTOR COMPANY SENT ME A LETTER IN MAY 2018 SAYING THEY STILL DO NOT HAVE AIR BAG REPLACEMENTS BUT WOULD GET ME A RENTAL CAR UNTIL THE REPLACEMENTS COME IN. I HAVE CONTACTED DEALERSHIPS AS THEY REQUESTED BUT NO DEALERSHIP CAN FIND A RENTAL COMPANY TO GET ME A CAR FOR THE $44 A DAY THEY ALLOW. I HAVE CONTACTED FORD MOTOR COMPANY MANY MANY TIMES SINCE MAY 30, BY PHONE, EMAIL AND LETTER. THE ONLY THING I HAVE GOTTEN FROM THEM IS A CASE NUMBER AS FOLLOWS: [XXX]. NO HELP IN GETTING A RENTAL CAR. I AM BEYOND FRUSTRATED AND HOPE YOU CAN HELP. [XXX] CAR IS REGISTERED IN MY HUSBANDS NAME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121894August 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT DID NOT CALL THE DEALER BECAUSE THE RECALL NOTICE STATED THAT THE DEALER WOULD CALL THE CONTACT WHEN PARTS BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121904August 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LATHAM FORD (637 COLUMBIA ST EXT, LATHAM, NY 12110, (518) 785-4161) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120824August 18, 2018
AIR BAGS
TAKATA RECALL-I CANNOT SELL MY CAR WITH THIS RECALL NOT BEING REPAIRED. I NEED A REMEDY OR REPLACEMENT ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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