Mercury Milan Complaints (2008)

451 consumer complaints on file.

#11292557January 2, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO JARRETT SCOTT FORD OF PLANT CITY (877-751-9729, LOCATED AT 2000 E BAKER ST, PLANT CITY, FL 33563) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPAIRED. THE DEALER ALSO LOCATED UNKNOWN FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 72,293.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292458January 1, 2020
SERVICE BRAKES
THE CAR WOULD NOT BRAKE CORRECTLY. IT SLIPS WHILE GETTING OFF THE HIGHWAY. IT WOULD NOT BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290140December 19, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
I WAS DRIVING IN THE SNOW. I WENT TO APPLY MY BRAKES THAT WHERE WORKING AS I BEGAN TO STOP THE ABS KICKED ON AND I LOST BRAKE PEDAL PRESSURE. NOW I CAN NO LONGER GET BRAKE PRESSURE BUT STILL HAVE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288711December 12, 2019
SERVICE BRAKES
6 MONTHS AGO I HIT A POT HOLE WHILE BRAKING TO MAKE A TURN. THE ABS ENGAGED AND THE BRAKE PEDDLE WENT TO THE FLOOR. I MISSED THE TURN. THE BRAKE PEDDLE WENT 3/4 TRAVEL BEFORE THE BRAKES WOULD SLOW THE CAR. AFTER 3 DAYS THE BRAKES RETURNED TO NORMAL.I BROUGHT THE CAR TO MY MECHANIC AND HE COULDN'T FIND THE PROBLEM. ON DEC 2, 2019 I WAS DRIVING IN SNOW AND IT HAPPENED AGAIN. AFTER THE ABS ENGAGED IT TOOK LONGER TO STOP THE CAR. THIS TIME THE BRAKES ARE NOT RETURNING TO NORMAL. I AM PLANNING ON CHANGING THE ABS HYDRAULIC CONTROL UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282634November 27, 2019
SERVICE BRAKES
DURING A RECENT SNOW STORM, THE ANT-LOCK BRAKES ENGAGED AFTER WHICH THE BRAKE PEDAL LOST 3/4 OF ITS TRAVEL AND BECAME SOFT AND SQUISHY WITH BRAKE ENGAGEMENT OCCURRING NEAR THE BOTTOM OF BRAKE PEDAL TRAVEL. BEFORE THE ANTI-LOCK BRAKING EVENT THE PEDAL HAD NORMAL, FIRM BRAKE FEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280251November 15, 2019
SERVICE BRAKES
ON OCTOBER 1ST 2019 I WAS DRIVING ON A MAIN ROAD AND SLOWING DOWN TO TURN RIGHT ONTO MY STREET WHEN I FELT THE ANTI LOCK BRAKES KICK IN. WHEN I WENT TO SLOW DOWN AT A STOP SIGN I REALIZED I HAD LOST BRAKES AND THE PEDAL WAS TO THE FLOOR. I WAS ALMOST TO MY HOUSE SO I WAS ABLE TO PULL IT IN THE DRIVEWAY WITH JUST KNOWING I'D HAVE TO START BRAKING FURTHER AWAY OR USE MY E BRAKE. I HAVE AAA SO THEY CAME AND HAD IT TOWED TO A MECHANIC WHERE THEY STATED THE BRAKES WERE FINE AND COULDN'T FIND ANYTHING WRONG. THEY BLED THE BRAKE LINES AND FLUSHED THEM AND FREED UP BLEEDERS. THEY SAID EVERYTHING WAS WORKING AS NORMAL AGAIN. WELL I WAS DRIVING AGAIN YESTERDAY (NOVEMBER 14,2019)ON THE EXACT SAME MAIN ROAD AND SLOWING DOWN TO TURN RIGHT ONTO MY STREET AGAIN AND FELT THE ANTI LOCK BRAKES KICK IN AGAIN AND ONCE SLOWING DOWN THAT THE STOP SIGN NOTICED THE BRAKES HAD GONE AGAIN. I CALLED UP A MECHANIC WHO STATED THEY WON'T LOOK AT IT BECAUSE WITH IT HAPPENING IN THE SAME MANNER IT SOUNDS LIKE A FORD ISSUE AND THAT IT NEEDS TO BE SEEN AT A DEALERSHIP. THE DEALERSHIP WANTS OVER A $100 TO JUST LOOK AT IT AND CAN'T GET ME IN FOR 5-6 DAYS. I'VE SEEN THAT THIS IS AN ONGOING ISSUE AND ACCIDENTS HAVE OCCURRED AND A RE CALL REALLY NEEDS TO HAPPEN BEFORE SOMEONE DIES FROM THIS. IT'S RIDICULOUS HONESTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280173November 14, 2019
SERVICE BRAKES
WAS BREAKING ON AN ICY SURFACE. ABS WORKED FINE. AFTERWARDS BREAK PETAL WENT ALMOST TO THE FLOOR. NOW BREAK PETAL GOES TO FLOOR IN ORDER TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254845September 11, 2019
SERVICE BRAKES
AFTER EMERGENCY BRAKING ON THE FREEWAY TO AVOID AN ACCIDENT,ASB ENGAGED, AND EVER SINCE THE BRAKES HAVE TO BE PUSHED ALL THE WAY TO THE END FOR BRAKES TO ENGAGE, PEDAL IS SPONGY AND DESPONDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241324August 2, 2019
AIR BAGS
MY CAR HAS A RECALL FOR PASSENGER SIDE AIRBAG, BUT MY CAR IS A MERCURY AND THEY DON'T MAKE MERCURY CARS ANYMORE, BUT MERCURY WAS OWNED BY FORD SO I DON'T KNOW WHAT DEALER TO CALL TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228699July 1, 2019
SERVICE BRAKES
SEVERAL YEARS BACK, I HAD A NEAR FAILURE OF MY BRAKES WHEN ROLLING DOWN A HILL TOWARD A RIGHT TURN AT THE BOTTOM.( I THINK IN RETROSPECT THAT BECAUSE OF MY HITTING SOME BUMPY PATCHES ON THE TURN LANE THE BRAKES ATTEMPTED TO ACTUATE ABS). I HAD SUFFICIENT BRAKING, PEDAL TO THE FLOOR, TO ROLL TO A STOP. POPPING THE HOOD, I FOUND THE CAP ON THE BRAKES FLUID RESERVOIR WAS AJAR. I REFITTED IT AND FOUND THAT THE BRAKES WORKED NORMALLY. (IN RETROSPECT, I DO NOT BELIEVE THAT A "FAILURE" OCCURRED IN THE RESERVOIR CAP, BUT WAS INSTEAD A CONSEQUENCE OF OTHER MALFUNCTIONS IN THE SYSTEM. SOME TIME LATER, I HAD ANOTHER FAILURE, WHICH NEARLY RESULTED IN A CRASH. I LIMPED TO GARNET FORD, AND HAD REPAIRS DONE, TOTALING ABOUT $1200. THE CAUTIONARY I RECEIVED FROM THE SERVICE REP WAS FOREBODING: REPLACEMENT OF THE MASTER CYLINDER MAY NOT FIX THE PROBLEM. THEY THEN CLAIMED THAT THE REPAIR WAS SUFFICIENT. (IN RETROSPECT, I SHOULD HAVE BEEN AT THE LEAST TAKING THIS ACTION THEN AND THERE: AN AUTOMOBILE WITH ONLY 35,000 MILES ON IT OUGHT NOT HAVE DANGEROUS AND DEFECTIVE BRAKES). LAST MONTH I HAD TO HAVE BRAKES REPAIRED, AS A RESULT OF PROBLEMS STEMMING FROM MY WIFE DRIVING THE VEHICLE, AND EXPERIENCING MUCH THE SAME THING AS HAD OCCURRED TO ME THE FIRST INCIDENT. FRONT ROTORS AND PADS WERE SERVICED, BUT THAT DID NOT FIX THE PROBLEM. NOW MY ABS WARNING LIGHT IS INTERMITTENTLY ON, AND I AM GETTING A ROUGHNESS TO BRAKING AS IF THE FRONT BRAKES ARE WORN DOWN: THEY ARE NOT. I AM RETURNING TO THE MECHANIC WITH THIS PROBLEM. I DO NOT KNOW WHAT THE OUTCOME WILL BE, BUT IT IS SUGGESTIVE OF A BUILT-IN DEFECT, WHICH IS TREMENDOUSLY HAZARDOUS, AND IRRESPONSIBLE OF FORD TO IGNORE THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221467June 20, 2019
SERVICE BRAKES
VEHICLE HAD GOOD BRAKES TILL ABOUT 100,000 MILES. I EVENTUALLY HAD TO TRAVEL IN SNOW AND WHEN ABS ACTIVATED, THEREAFTER,THE BRAKES WERE SINKING TO THE FLOOR. RANDOMLY A FEW DAYS LATER THEY RETURNED TO NORMAL. NOW, THIS PAST WINTER I HIT SOME ICE AGAIN AND THE ABS ACTIVATED AGAIN AND THE BRAKES HAVE BEEN PERMANENTLY SINKING EVER SINCE..AS I HAVE READ THIS PROBLEM IS NOT JUST AN UNFORTUNATE EVENT BUT A COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218090June 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO OPERATE. WHEN THE CONTACT SHIFTED INTO FIRST GEAR AND THEN BACK INTO DRIVE, THE VEHICLE WAS ABLE TO OPERATE. THE CONTACT CALLED JENKINS & WYNNE FORD, HONDA, & LINCOLN (2655 TRENTON RD, CLARKSVILLE, TN 37040, (931) 542-4886) AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195050April 9, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOLTON FORD (1500 E COLLEGE ST, LAKE CHARLES, LA 70607, (337) 474-0070) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192687March 30, 2019
AIR BAGS
TAKATA RECALL THIS IS A COMPLAINT REGARDING THE PASSENGER AIRBAG RECALL THAT HAS YET TO BE REMEDIED SINCE THE FIRST TIME WE WERE NOTIFIED OF THE PROBLEM IN MAY/JUNE 2016. IT IS EXTREMELY INCONVENIENT TO NOT BE ABLE TO UTILIZE THE PASSENGER SEAT DUE TO THE RECALL WARNING. WHY HASN'T ANYTHING BE DONE IN THREE YEARS TO ADDRESS THIS SAFETY ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190196March 20, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING 30 MPH OVER A BUMP IN THE ROAD, THE BRAKE PEDAL WAS APPLIED; HOWEVER, IT WAS SOFT AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MASTER CYLINDER AND ABS PUMP NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181782February 22, 2019
SERVICE BRAKES
WHEN ABS SYSTEM GOES OFF BECAUSE OF SLIPPERY OR UNEVEN SURFACES WHEN BRAKING THE CAR LOSES BRAKES AND CANT STOP ON TIME..PEDAL GOES TO FLOOR..HAD ON FENDER BENDER BECAUSE OF IT ON 376 IN PITTSBURGH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11175074February 7, 2019
SERVICE BRAKES
WHEN BRAKING DURING SLIPPERY CONDITIONS I.E RAIN, SNOW, ICE THE ABS SYSTEM WILL ENGAGE CAUSING COMPLETE LOSS OF CONTROL OF THE VEHICLE. THE BRAKE PEDAL FULLY DEPRESSES TO THE FLOOR UNTIL THE VEHICLE COMES TO A COMPLETE STOP, ONLY THEN DO THE BRAKES FINALLY RELEASE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11174665February 6, 2019
SERVICE BRAKES
BRAKE PEDAL IS EXTREMELY SOFT AND REQUIRES PRESSING ALMOST TO THE FLOOR FOR THE CAR TO STOP. CHANGING PADS AND ROTORS, REPLACING BRAKE FLUID, AND BLEEDING BRAKE SYSTEM DOES NOT HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160712December 11, 2018
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
THE VEHICLE FIX THE BACK PARTS OF BODY THE POLICE DO NOT FIND AN ACCIDENT REPORT OF JANUARY 2014 IN MANATI PUERTO RICO IN JANUARY 2014 A MERCURY MILAN WAS A COLISION WITH A DODGE RAM IN MANATI PUERTO RICO.THE BLACK MERCURY WAS A MOTOR PROBLEM AND BACK BODY PARTS NEED FIX.I WAIT FOR A FORD MOTOR REPOT THAT EVIDENCE THE PROBLEM COLISION AND DO NOT FIX BECAUSE DO NOT FIND THE POLICE REPORT. CAR INSURANCE COMPANY NEED A POLICE REPORT FOR SEND TO MY PERSON A MONEY TO FIX.THE ACCIDENT DO NOT REPORT.PLEASE SEND A INFORMATION AND SOME LETTER FOR FIND A POLICE REPORT. MY E-MAIL.MONSTER JAN EVENTS DO NOT RESPONSABLE WHEN HAVE ACCIDENTS IN A WAY.I NEED A POLICE REPORT TO JANUARY 2014 IN MANATI,PUERTO RICO
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11160516December 10, 2018
SERVICE BRAKES
ISSUE: BRAKE PEDAL GOES SOFT - REQUIRES FULL PRESS TO FLOOR BOARD IN ORDER TO STOP. FREQUENCY: OCCURS ALL THE TIME (UNDER NORMAL DRIVING) DEALER DIAGNOSIS: FAILING ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU). DEALER RECOMMENDING REPLACING BOTH UNITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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