Mercury Milan Complaints (2007)

434 consumer complaints on file.

#11155983December 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KELLY FORD (776 MAGNOLIA AVENUE, MELBOURNE, FL 32935, 321-216-2042) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156016December 4, 2018
AIR BAGS
THE DEALERSHIP SAY THEY HAVE NOT RECIEVED THE PART TO FIX THE CAR. THEY SEEM LIKE THEY ARE MAKING EXCUSES TO NOT FIX THE ISSUE, IT'S LIKE FOR THEM TO HAVE TO FIX THE CAR IS A BURDEN TO THEM AND THEY WILL AVOID AT ANY CHANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153697November 26, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. ON SEVERAL OCCASIONS, WHILE DRIVING IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO LINCOLN OF TROY (LOCATED AT 1950 W MAPLE RD, TROY, MI 48084, (833) 895-1682) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS TEST AND BRAKE TEST SHOWED NO ABNORMALITY. ADDITIONALLY, NO DIAGNOSTIC TROUBLE CODES WERE RETRIEVED. THE CONTACT STATED THAT THE BRAKE ROTORS AND BRAKE PADS WERE REPLACED; HOWEVER, THE BRAKE PEDAL WAS SOFT AND SPONGY. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-16448413. THE APPROXIMATE FAILURE MILEAGE WAS 61,220. THE CONSUMER STATED THE WORK WAS DONE AFTER 11/16/2018 INCIDENT DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153756November 26, 2018
SERVICE BRAKES
WHEN I APPLY MY BRAKES AND MY ABS KICKS IN I LOSE BRAKE PRESSURE AND IT TAKES LONGER TO STOP THE VEHICLE. THE VEHICLE IS IN MOTION IN SNOWY OR RAINY CONDITIONS, THIS HAPPENS ONLY WHEN ABS IS ENGAGED. THIS ALSO HAPPENED LAST YEAR, 2017, I SHOULD HAVE REPORTED THIS LAST YEAR AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154059November 26, 2018
AIR BAGS
TAKATA RECALL I HAVE TRIED TO HAVE TWO DIFFERENT FORD DEALERS IN MY AREA MAKE THE NECESSARY REPAIRS OR REPLACEMENT OF MY AIRBAGS AFTER RECEIVING NOTICE FROM THE MANUFACTURER (FORD) BUT HAVE REPEATEDLY RECEIVED DELAYS FIRST ON THE CLAIM THAT PARTS FOR MY CAR WERE NOT YET AVAILABLE AND, AFTER NOTIFICATION FROM FORD THAT THEY WERE AVAILABLE, THAT PRIORITY WAS BEING GIVEN TO THOSE WHO HAD ELECTED TO RENT REPLACEMENT CARS---WHICH I DID NOT DO BECAUSE THEY WOULD ONLY PAY FOR ONE MONTH AND I WAS ADVISED THAT I MIGHT HAVE TO RENT FOR MANY MORE MONTHS. THE DEALERS CANNOT TELL ME WHEN THE NEEDED WORK ON MY CAR MIGHT BE MADE. I NOW SUSPECT THAT THEY NEVER INTEND TO MAKE THE NECESSARY REPAIRS. I, THEREFORE, URGE THAT NHTSA LOOK INTO THIS SITUATION AND ADVICE ME WHAT TO DO. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151861November 15, 2018
SERVICE BRAKES
I WAS BRAKING ON A SLIPPERY ROAD AND THE ABS ACTIVATED. THE BRAKE PEDAL THEN BECAME VERY SOFT. IF I PUMP THE BRAKES THE PEDAL THEN FEELS NORMAL UNITL ANY SUBSEQUENT ACTIVATION OF THE ABS BRAKES AND THE PEDAL GOES TO THE FLOOR AND THE CAR IS DIFFICULT TO STOP. THE BRAKE FLUID LEVEL IS FINE AND NO BRAKE LIGHTS COME ON - HOWEVER IN A PANIC STOP THIS COULD LEAD TO THE VEHICLE NOT BEING ABLE TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151159November 13, 2018
AIR BAGS
TAKATA RECALL-RECALL#16V384000 - IT'S BEEN 2 YRS NOW SINCE THIS RECALL BEGAN, MY CAR BEING ON THE RECALL LIST, AND STILL THERE ARE NO PARTS TO HAVE IT REPAIRED. THIS IS MY ONLY VEHICLE. THIS NEEDS TO BE TAKEN CARE OF MORE EXPEDITOUSLY! THERE'S NO EXCUSE FOR IT TAKING THIS LONG FOR PARTS. EACH MANUFACTURER NEEDS TO EXPEDITE THIS PROCESS FOR PARTS FOR THEIR CUSTOMER, IF THEY WANT FUTURE CUSTOMERS! I HOPE THERE IS SOMETHING MORE NHTSA CAN DO TO MAKE THIS HAPPEN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150183November 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED BYERLY FORD AT 502-448-1661 (LOCATED AT 4041 DIXIE HWY, LOUISVILLE, KY 40216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144693November 1, 2018
AIR BAGS
TAKATA AIRBAG RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143978October 30, 2018
AIR BAGS
TAKATA RECALL. SAFETY RECALL NOTICE 17S01/NHTSA RECALL 17V-024. RECEIVED TWO LETTERS FROM FORD MOTOR COMPANY: MARCH 2017 & MAY 2018 MENTIONING AIR BAG DANGER FOR FRONT PASSENGER SIDE. LETTER STATED PARTS SHOULD BECOME AVAILABLE DURING THE SECOND OR THIRD QUARTERS OF 2018. I HAVE NOT BEEN NOTIFIED OF PART AVAILABILITY. MEANWHILE AUTO IS BEING DRIVEN. FORD IS OFFERING TO PAY FOR RENTAL VEHICLE UNTIL PARTS ARE AVAILABLE TO REPAIR THIS VEHICLE. I HAVE NOT TAKEN ADVANTAGE OF THIS OFFER AS YET. I HAVE NOT RECEIVED NOTIFICATION OF PARTS AVAILABILITY. IN FOURTH QUARTER OF 2018. HAVE RECEIVED NOTICE OF A CLASS ACTION SETTLEMENT COMING FROM A BANKRUPTCY OF TAKATA. SUCH NOTICE RECOMMENDS REPAIRING AIRBAG AS SOON AS POSSIBLE. WHEN I CALL THE LOCAL DEALERSHIP, THEY INSTRUCT ME TO WAIT FOR LETTER STATING PART AVAILABILITY FOR MY VEHICLE. I AM CONFUSED AND FEAR PARTS WILL NOT BECOME AVAILABLE AS PROMISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143735October 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER, FUCCILLO FORD (10409 US-11, ADAMS, NY 13605. 800-235-8037) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: CAS-16199902. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143696October 29, 2018
AIR BAGS
TAKATA RECALL: SINCE THE AIRBAG RECALL I HAVE CONTINUED CONTACT MY LOCAL DEALER REGARDING THE AVAILABILITY OF REPLACEMENT AIRBAGS. IT HAS BEEN RECENTLY BROUGHT TO MY ATTENTION THAT TAKATA CONTINUES TO DELIVER AIRBAGS TO ALL LARGER DEALERSHIPS NATIONWIDE. THE DEALERSHIP IN MY AREA HAVE PLACED THE ORDER TWICE FOR A REPLACEMENT BUT THE MANUFACTURES CONTINUE TO DECLINE THE ORDER. MY LAST CHECK WITH THE DEALERSHIP WAS OCTOBER 8, 2018 AND I WAS ASKED TO PLEASE CONTINUE CHECKING. AT MY LAST CONTACT I WAS INFORMED TO PLEASE CHECK AGAIN IN NOVEMBER WHICH IS DRAWING CLOSER TO THE END OF THE MONTH. MY DUE DILIGENCE IS RUNNING OUT AND I HAVE NO COMPLAINT WITH MY DEALERSHIP AND UNDERSTAND THAT TAKATA HAS MUCH WORK LEFT TO COMPLETE. ALL LIVES MATTER WHEN IT COMES TO REMAINING SAFE ON THE ROAD DURING TRAVELS. THE WAIT PERIOD NEEDS TO COME TO AN END AS IT HAS BEEN FAR TO LONG TO HAVE ISSUES CORRECTED. WHEN I RECEIVED THE FIRST RECALL NOTICE I DID NOT HESITATE TO CONTACT TO DEALER. IT SEEMS THAT THE RECALL ISSUE NEEDS TO BE HANDLED IN A MORE EFFICIENT AND EFFECTIVE MANNER. SAFETY IS ALWAYS A CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143542October 28, 2018
SERVICE BRAKES
LAST MONTH, IN SEPTEMBER 2018 I WAS PARKING MY CAR, AND BRAKING TO DO SO. I WENT OVER A SMALL POT HOLE IN THE ROAD. LATER WHEN I WENT TO DRIVE IT THE BRAKES WERE SQUISHY AND WENT TO THE FLOOR TO STOP. THIS PROBLEM SEEMED TO GET BETTER, BUT THEN LAST WEEK I HAD ANOTHER DRIVER PULL IN FRONT OF ME AND HAD TO DRIVE OFF THE ROAD TO AVOID A COLLISION AS THE BRAKES DID NOT ENGAGE PROPERLY. NOW THEY GO ALL THE WAY TO THE FLOOR TO BRAKE. I BOUGHT THIS CAR USED BACK IN JUNE, ASKED THE DEALER REPRESENTATIVE ABOUT THE BRAKE ISSUES WHEN MY AIRBAG WAS FIXED, AND HE SAID HE KNEW NOTHING ABOUT IT. THE VEHICLE HAS 33,000 MILES ON IT AS THE PREVIOUS OWNER WAS AN ELDERLY WOMAN. I KNOW THIS IS AN ABS ISSUE. MY MECHANIC TOLD ME THERE IS AN INVESTIGATION BUT RIGHT NOW THIS WOULD COST LIKE 1000$. - AND FROM WHAT I AM READING IT COULD JUST HAPPEN AGAIN. PLEASE DO SOMETHING. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143566October 28, 2018
AIR BAGS
TAKATA RECALL - DEALERS STATE THAT THE RECALL PARTS STILL AREN'T AVAILABLE. YET THEY SEEM TO STILL MAKE HUNDREDS OF THOUSANDS OF AIRBAGS A YEAR, THEY HAVEN'T GOTTEN TO THEIR RESPONSIBILITIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143358October 27, 2018
AIR BAGS
TAKADA INFLATORS.I RECEIVED 2 LETTERS STATING AIR BAG DEFECTS IN PASSENGER SEAT.TELLING ME TO CALL MAKE OF CAR SHOPS FOR REPAIRS I CALLED EVERY PLACE AND NO ONE HAS THE PART.THIS IS EXTREMELY DANGEROUS AND NOONE HAS BEEN ABLE TO HELP.WHEN SOMEONE'S DIES OR IS SERVERY HURT YOU WILL BE HELD RESPONSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143386October 27, 2018
AIR BAGS
TAKATO RECALL, I HAVE CALLED THE DEALER SEVERAL TIMES TO GET THIS AIRBAG TAKEN CARE OF, AND I JUST GET THE RUN A ROUND, SAYING THEY DON'T HAVE REPAIR PARTS IN YET, YET I WAS SENT A LETTER SAYING DON'T LET ANYONE SIT IN THE PASSENGER SEAT, THIS SEEMS LIKE A PROBLEM TO ME. WHAT CAN BE DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142906October 26, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAMPION LINCOLN AT (508) 586-1340 (LOCATED AT 1724 586 MAIN ST, BROCKTON, MA 02301) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142925October 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (NEWINS BAY SHORE FORD, 219-W MAIN ST, BAY SHORE, NY 11706, 631-664-1300) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN PARTS ARRIVED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142959October 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE RECALL NOTIFICATION LISTED THE PARTS AS UNAVAILABLE AND INDICATED THAT THEY WOULD BECOME AVAILABLE IN THE SECOND/THIRD QUARTER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142599October 25, 2018
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS CRACKED AND THERE WAS A DEEP SPLIT WHERE THE AIR BAG WAS LOCATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS TAKEN TO TASCA AUTOMOTIVE GROUP (1300 PONTIAC AVE, CRANSTON, RI 02920, (800) 788-2114), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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