Mercury Milan Complaints (2010)

1,062 consumer complaints on file.

#10551471November 8, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WHILE DRIVING AT A SPEED OF 55 MILES PER HOUR ON NOVEMBER 2, 2013, AND AT A SPEED OF 50 MILES PER HOUR ON NOVEMBER 4, 2013, MY 2010 MERCURY MILAN ABRUPTLY STALLED AND I HAD TO PULL OVER INSTANTLY ON BOTH OCCASIONS IN ORDER TO PREVENT BEING HIT FROM BEHIND. ON THESE TWO OCCASIONS, THE CAR HAD TO BE RE-STARTED. I BROUGHT THE VEHICLE IN FOR SERVICE AS SOON AS POSSIBLE ON WEDNESDAY, NOVEMBER 6, TO CORRECT THE PROBLEM, WHICH WAS A DEFECTIVE THROTTLE BODY THAT HAD TO BE REPLACED. THE THROTTLE BODY WAS NO LONGER UNDER THE GENERAL WARRANTY AND NOT INCLUDED IN THE POWER TRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551512November 8, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,708. ..UPDATED 12-26-13 *BF THE VEHICLE STALLED AND WAS RE-STARTED MULTIPLE TIMES. THE VEHICLE WAS FIXED AT A COST OF $455.50. UPDATED 12/30/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551575November 8, 2013
ENGINE, FUEL/PROPULSION SYSTEM
DRIVING FREEWAY AT 77 MPH WHEN VEHICLE SUDDENLY STARTED SLOWING DOWN. MANAGED TO GET CAR OVER TO SHOULDER OF ROAD AND TRIED TO GET OFF RAMP BUT WOULDN'T MAKE IT. NO LIGHTS CAME ON AND FELT LIKE IT WAS STILL RUNNING AT IDLE. STEPPED ON GAS BUT WOULDN'T ACCELERATE IN DRIVE OR PARK. SHUT VEHICLE OFF AND STARTED TWICE BEFORE I COULD GET RESPONSE FROM STEPPING ON GAS. THEN TOOK OFF LIKE NOTHING WRONG. VERY DANGEROUS AND LUCKY TRAFFIC WAS LIGHT. HAD ONE OTHER INCIDENT WITH CAR DOING SAME THING BUT WAS SITTING AT TRAFFIC LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551325November 7, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE THROTTLE BODY HAD CARBON BUILD UP INSIDE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551143November 6, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER THEN IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550929November 5, 2013
VEHICLE SPEED CONTROL
I WAS DRIVING DOWN THE HIGH WAY AT 55MPH AND THE CAR STARTED TO SLOW DOWN ON ITS OWN AND WOULD NOT ACCELERATE AT ALL. I PULLED THE CAR OVER TO A COMPLETE STOP AND THE RPM GAUGE WAS BOUNCING UP AND DOWN RAPIDLY AND THE VEHICLE WAS VIOLENTLY SHAKING. ONCE I TURN THE CAR OFF I WAITED A FEW MINUTES AND STARTED IT BACK UP AND EVERYTHING WAS FINE, NO ENGINE LIGHT, NO SHAKES, NOTHING. I GOT BACK ON THE ROAD AND 15 MINUTES LATER IT DID THE SAME THING. I BARELY MADE IT BACK HOME DUE TO THE FACT IT WAS SPITTING AND SPUTTERING AND CAUSING TRAFFIC TO SLOW DOWN WHEN IT STALLS AND NOW I'M OUT OF A VEHICLE DUE TO THE FACT IT COST SOO MUCH TO FIX. CODE WAS P2111. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550429October 31, 2013
POWER TRAIN
IT SOUNDS LIKE THE ELECTRONIC THROTTLE BODY PROBLEM THAT OTHERS ARE HAVING. THIS HAS NOW HAPPENED 6 TIMES (3 IN EXCESS OF 60 MPH). WHILE DRIVING THE ENGINE CLUNKS, THE CHECK ENGINE WRENCH LIGHT COMES ON, LOOSE ALL ACCELERATION POWER, AND THE ENGINE IS VERY SPUTTER. AFTER PULLING/COASTING OFF THE ROAD, TURN THE CAR OFF, WAIT, AND THEN IT STARTS RIGHT UP WITHOUT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550269October 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE PROPERLY AND THE MIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 31,875.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550279October 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER, WHO STATED THAT THE THROTTLE BODY WAS DEFECTIVE. THE DEALER REPLACED THE THROTTLE BODY BUT THE REPAIR DID NOT REMEDY THE ISSUE AND THE VEHICLE CONTINUED TO STALL SPORADICALLY. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THAT THROTTLE BODY WAS DEFECTIVE. THE MECHANIC REPLACED THE THROTTLE BODY FOR THE SECOND TIME. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/14/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549661October 26, 2013
ENGINE
WHILE DRIVING THE WRENCH INDICATOR CAME ON. THE ENGINE WAS STILL RUNNING BUT THE GAS PEDAL DIDN'T CHANGE THE RPMS. COASTED TO THE SHOULDER AND TURNED THE CAR OFF AND BACK ON. RESTARTED NORMALLY. THE CAR DID THIS SIX TIMES IN TWO WEEKS. REPLACED THE FUEL INJECTOR THROTTLE BODY AND THE PROBLEM HAS NOT RETURNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549593October 25, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING DOWN THE HIGHWAY EXPERIENCED A TOTAL LOSS OF ACCELERATION. CAR STILL MAINTAINED AN IDLE BUT NO MATTER HOW MANY TIMES I PRESSED THE PEDAL TO THE FLOOR IT WOULD NOT RECOGNIZE ME DOING SO. (KIND OF LIKE AND OLDER VEHICLE WITH A CABLE JUST BREAKING). FORTUNATELY IT DID NOT EFFECT STEERING OR BRAKING BUT IT WAS QUITE CHALLENGING TO GET TO THE SIDE OF THE ROAD. IF I SHUT OF VEHICLE AND RESTARTED GAS PEDAL WORKS FINE AGAIN. I IMMEDIATELY CONTACTED A MASTER FORD TECH THAT I KNOW PERSONALLY AND HE INFORMED ME THAT MORE THAN LIKELY IT WAS THE ELECTRONIC THROTTLE BODY THAT THERE HAS BEEN MANY COMPLAINTS AND REPLACEMENTS DONE ON THAT PARTICULAR ENGINE RECENTLY IN THEIR SHOP. DUE TO THE LACK OF FUNDS I CONTINUED DRIVING THE VEHICLE AND HAVE EXPERIENCED THE SAME PROBLEM A MINIMUM OF 8 TIMES IN 3 WEEKS. I NO LONGER WILL ALLOW MY WIFE TO DRIVE CAR UNTIL I CAN REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549387October 24, 2013
VEHICLE SPEED CONTROL, ENGINE
FIRST TIME THIS HAPPENED I WAS PULL OUT INTO A 4 LANE ROAD AND THE CAR JUST SHOOK AND HAD NO POWER. 2ND TIME I WAS GOING 70 ON HIGHWAY AND THE CAR LOST ALL POWER. ALMOST HAD SEMI IN REAR END. 3RD TIME I WAS ON SIDE STREET AT 4 WAY STOP. CAR LOST ALL POWER AFTER GOING. ALL TIMES THE WRENCH LIGHT CAME ON THEN THE ENGINE LIGHT. HAD 2 MECHANICS LOOK AT IT AND SAID BAD THROTTLE. THIS IS AN EXPENSIVE PART NOT COVER ANY LONGER. SEEN ALL COMPLAINTS ON IT. SHOULD BE RECALLED DANGEROUS. *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549034October 23, 2013
VEHICLE SPEED CONTROL, ENGINE
AT HIGHWAY SPEEDS THE VEHICLE WOULD HAVE A TOTAL LOSS OF POWER FORCING A PULL OVER AND SHUTTING CAR DOWN WAITING AND RESTARTING. THE MAINTENANCE SYMBOL(WRENCH) WOULD GO AWAY AND CAR WILL RUN SMOOTH TILL NEXT OCCURRENCE. FOUND OUT THAT THERE HAVE BEEN ELECTRONIC THROTTLE BODY FAILURES RESULTING IN ENGINE STALL AND OR SURGE WHILE DRIVING. THESE FORD VEHICLES ARE ALSO HAVING MULTIPLE LED TAIL LIGHT FAILURES DUE TO DEFECT. 400.00 A PIECE FOR WHOLE LENS IS ONLY WAY TO REPLACE DEFECTIVE LAMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549193October 23, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE WRENCH WARNING ICON ILLUMINATED AS THE VEHICLE STALLED. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT WITHOUT THE ENGINE WARNING LAMP BEING ILLUMINATED WHEN PLACED ON THE DIAGNOSTIC MACHINE, THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548883October 22, 2013
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
I WAS TRAVELING AT A HIGH RATE OF SPEED (70MPH) WHEN MY ENGINE BEGAN TO "STALL OUT" ON ME CAUSING A RAPID DECELERATION. I WOULD SAY IT STALLED, BUT IT DID NOT 100% CUTOUT, RATHER IT WENT INTO THE LOWEST LIMP MODE ON THE ENGINE. LUCKILY, SINCE IT WAS A BUSY TIME OF NIGHT (APPROXIMATELY 6PM), I WAS IN THE RIGHT HAND LAND AND WAS ABLE TO PULL OFF BEFORE BEING REAR ENDED...THOUGH IT WOULD ALMOST INEVITABLY HAPPENED HAD I BEEN IN ANY OTHER LANE. I WAS NEAR AN EXIT AND COASTED SLOWLY IN THE LIMP MODE AND MADE IT TO A PARKING LOT, WHERE I TURNED OFF MY CAR AND POPPED THE HOOD TO EXAMINE THE ISSUE FURTHER. THE OIL WAS WITHIN RANGE AND BELTS WERE OK. JUST AS I WAS FINISHING THE COASTING, I SAW THE "WRENCH" LIGHT ILLUMINATE. AFTER CHECKING THE ENGINE, I WAS ABLE TO RE-START MY CAR AND DRIVE HOME WITHOUT INCIDENT. I LOOKED UP THE ISSUE ONLINE & FOUND MANY OTHERS WITH THE SAME ISSUE. I ORDERED OEM REPLACEMENT PARTS THAT TOOK ABOUT A WEEK TO ARRIVE. OVER THE COURSE OF THAT WEEK, THE ISSUE OCCURRED SEVERAL MORE TIMES AND HAPPENED MORE AND MORE FREQUENTLY. I AVOIDED HIGHWAYS ALTOGETHER FOR SAFETY CONCERNS. I CONTACTED FORD WHO TOLD ME I COULD HAVE IT REPAIRED AT MY COST AT A DEALERSHIP (SINCE I WAS A FEW THOUSAND OVER THE POWERTRAIN WARRANTY). I BOUGHT OEM PARTS & DID THE REPAIR MYSELF AND THE ISSUE HAS NOT HAPPENED AGAIN SINCE. THIS IS THE EXACT ISSUE LISTED IN NHTSA ACTION NUMBER: PE13003. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548702October 21, 2013
POWER TRAIN
ABOUT A MONTH AGO THIS FIRST HAPPENED AS I WENT TO ACCELERATE THE WRENCH LIGHT CAME ON AND COULD GET NO POWER NEAR ACCIDENT....TODAY TRAVELING 55 MPH THE WRENCH APPEARED AGAIN AND I COULD NO LONGER ACCELERATE IF A CAR WAS BEHIND ME I WOULD HAVE GOT NAILED. I PULLED OVER TURNED THE CAR OFF AND BACK ON AND IT WORKED UNTIL EACH TIME I WAS AT A STOP LIGHT THE RPM WOULD SPUTTER AND THE CAR WOULD STALL. READING NEARLY 200 SIMILAR COMPLAINTS SOMEONE IS BOUND TO GET SERIOUSLY INJURED IF IT HAS NOT HAPPENED YET. IF THIS WAS WINTER ... I SERIOUSLY CRASH ON THE ROAD I WAS TRAVELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548617October 20, 2013
ENGINE, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING:BRAKE LIGHTS
I WAS IN THE MIDDLE OF MAKING A LEFT TURN, WHEN MY ENGINE SUDDENLY STALLED. I LOST ALL ACCELERATION IN THE MIDDLE OF MY TURN, WHILE ONCOMING TRAFFIC WAS APPROACHING. MY CHECK ENGINE LIGHT CAME ON WITH CODE P2112. I HAD TO PULL OVER, SHUT THE CAR COMPLETELY OFF, AND IT WAS FINE FOR ONLY A FEW MORE MILES. THE PROBLEM IS ONGOING AND THE VEHICLE IS NOT SAFE TO DRIVE ON A HIGHWAY. INTERMITTENTLY, AT SPEEDS OF 30 MPH AND HIGHER, THE VEHICLE UNEXPECTEDLY STALLED AND SHOWED SIGNS OF THROTTLE BODY FAILURE. THE CONSUMER STATED ALL THE SYMPTOMS HE EXPERIENCED, WERE CONSISTENT WITH THE NHTSA ACTION NUMBER PE13003. ALSO, THE BRAKE LIGHTS DID NOT ACTIVATE, WHEN APPLIED. UPDATED 11/05/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548564October 19, 2013
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I TURNED THE CORNER TODAY AND MY CAR SUDDENLY LOST POWER AND SPUTTERED AND WAS DIFFICULT TO STEER. I MANAGED TO ROLL TO THE CURB AND FRONT END STARTED SHAKING SO I IMMEDIATELY TURNED IT OFF. TURNED THE IGNITION AGAIN AND IT STRUGGLED TO START BUT DID AND THEN IMMEDIATELY REPEATED THE ABOVE SCENARIO. FIRE STATION WAS ON THE CORNER AND LUCKILY THREE FIREMEN SAW WHAT HAPPENED AND DRIVE DOWN TO HELP PUSH MY CAR INTO A CULDESAC. WAITED 90 MIN FOR A TOW TO THE DEALER AND NOW STUCK WITH PAYING FOR A RENTAL. I PAID FOR AN EXTENDED WARRANTY AND WILL BE VERY UPSET IF THIS ISN'T COVERED! VERY DANGEROUS AND I DON'T KNOW THAT I'LL FEEL SAFE DRIVING THIS CAR ANYMORE! A RECALL NEEDS TO BE ISSUED!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548508October 19, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
AFTER COMING TO A STOP AND TURNED THE CORNER, THERE WAS NO POWER. PULLED OVER AND SHUT THE CAR OFF AND WAITED A FEW MINUTES AND RESTARTED. THE WRENCH LIGHT THAT WAS ON, SHUT OFF ONCE THE CAR STARTED UP. TOOK IT INTO THE DEALER. THEY COULD FIND NOTHING WRONG AFTER A DIAGNOSTIC TEST. DO NOT FEEL SECURE IN DRIVING AS WONDER WHEN THIS WILL HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548541October 19, 2013
ELECTRICAL SYSTEM
WHEN DRIVING AT ANY SPEED AND UNEXPECTEDLY, THE CAR LOSES POWER AND THERE IS NO WARNING THIS IS GOING TO HAPPEN. I WAS THANKFULLY ON AN FM ROAD WHEN CAR LOST POWER - HAS HAPPENED DAILY AND THIS TIME GRANDKIDS IN THE CAR. HOWEVER, AM A SENIOR CITIZEN AND HAVE TO THINK QUICKLY TO GET OFF THE ROAD - THIS TIME THERE WAS NO SHOULDER AND HAD TO POKE TO A TURN AND DRIFT DOWN - I HAVE READ THIS HAS BEEN REPORTED TO FORD AND THEY SAY THE CAR STILL HAS POWER ENOUGH TO GET SAFELY OFF THE ROAD AND NOT A RISK??? SURELY THEY ARE KIDDING ME - THIS IS A HUGE RISK AND I BOUGHT THIS VEHICLE IN AUGUST 2013 AND IT IF OCT AND HAS BEEN HAPPENING FOR AWHILE - I DO NOT THINK I SHOULD PAY FOR A REPAIR AFTER READING HOW MANY MERCURYS ARE AFFECTED OBVIOUSLY WITH THE SAME EXACT PROBLEM - THE SAFETY RISK IS GETTING REAR-ENDED BECAUSE WHEN IT HAPPENS TRAFFIC IS RIGHT BEHIND YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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