Mercury Milan Complaints (2008)

451 consumer complaints on file.

#10565280February 21, 2014
ENGINE, VEHICLE SPEED CONTROL
NO MATTER IF COLD OR HOT, GOING FORWARD OR BACKWARD, ENGINE SURGES. BETTER HAVE FOOT ON BRAKE HARD TO KEEP FROM SURGING UNCONTROLLABLE. HOLD ON FOR DEAR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563301February 6, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC)
MY 2008 MERCURY MILAN STALLS AND ACCELERATES RAPIDLY WHEN DRIVING. I HAVE TO PLACE MY FEET ON THE BRAKES AND GAS AT STOPS BECAUSE THE ENGINE INCREASES POWER AND THE CAR ACTUALLY JUMPS AT TIMES WITHOUT MY FOOT BEING ON THE PEDAL. THERE IS NO WARNING BEFORE THIS RAPID ACCELERATION AND I HAVE ACTUALLY ALMOST HIT OTHER CARS BECAUSE OF THIS DEFECT. MY VEHICLE STALLED A COUPLE OF DAYS AGO AND I TOOK IT TO A LOCAL DEALERSHIP AND I WAS INFORMED THAT I NEEDED TO REPLACE THE FOLLOWING ITEMS. 1. POWER TRAIN CONTROL MODULE 2. IGNITION COILS 3. SPARK PLUGS 4. THROTTLE BODY I CALLED FORD'S CUSTOMER SERVICE AND EXPLAINED THAT THE CAR WAS DANGEROUS TO DRIVE AND I WAS INFORMED THAT IT WAS NOTHING THE COMPANY COULD DO TO ASSIST ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547914October 15, 2013
ENGINE, POWER TRAIN
UPON PUTTING VEHICLE IN REVERSE THE THROTTLE INCREASED ON ITS OWN REACHING NEARLY 6K RPMS, BY QUICKLY PLACING THE SHIFT LEVER IN NEUTRAL AND APPLYING THE BRAKE I WAS ABLE TO AVOID A COLLISION. RESTARTED THE CAR ENGINE LIGHT WAS ON AS WELL AS THE MAINTENANCE LIGHT, AFTER CHECKING FOR CODES 2110 WAS PRESENT, CYLINDER 3 HAD MISFIRED. DROVE THE CAR HOME IT WAS FINE. DROVE THE CAR FOR A WEEK WITH 2 MORE OF THE SAME INCIDENTS (INCREASED ACCELERATION WITH OUT PUSHING THE PEDAL) WHILE DRIVING. ON 10/14/13 WHILE AT A STOP LIGHT THE CAR INCREASED THE THROTTLE ON ITS OWN TO 6K RPMS AND UPON RELEASE OF THE BRAKE MY TIRES BROKE LOOSE AND BEGAN TO SQUEAL AGAIN I WAS ABLE TO CONTROL THE CAR BY SHIFTING IN TO NEUTRAL AND THE RPMS SETTLED AT 600, I SHIFTED BACK INTO DRIVE AND IT HAS BEEN FINE FOR 2 DAYS. AFTER LITTLE RESEARCH IT SEEMS LIKE THIS IS A COMMON ISSUE (GOOGLE SEARCH) THE ELECTRONIC THROTTLE BODY IS MALFUNCTIONING AT RANDOM MILEAGE RANGES AND WITHOUT WARNING IN BOTH THE MERCURY MILAN AND FORD FUSION. I AM HIGHLY CONCERNED THAT A REPLACEMENT PART WOULD NOT EVEN FIX THE VEHICLE. ITS NOT SAFE TO DRIVE AND PEOPLE NEED TO BE WARNED, MIGHT BE LIKE TOYOTA INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544835September 22, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING DOWN HIGHWAY 27 WHEN ALL OF A SUDDEN MY MILAN LOST ACCELERATION AND WOULD NOT KEEP CURRENT SPEED. I DRIFTED OVER TO THE SIDE OF THE ROAD WHEN IT TURNED OFF COMPLETELY. THE AC/RADIO/WINDOWS STILL WORKED BUT THE CAR WOULD NOT CRANK BACK UP. THE ENGINE FELT LIKE IT WAS SHAKING WHILE TRYING TO START IT BACK. AFTER ABOUT 5-10 MINUTES THE CAR STARTED RIGHT BACK UP AND HAD NO OTHER ISSUES UNTIL ABOUT 3 DAYS LATER. I THOUGHT IT MIGHT BE BAD GASOLINE SO I DID PURCHASE A FUEL CLEANER TO SEE IF THAT WOULD HELP. THE PROBLEM CAME BACK ANOTHER 2 DAYS LATER WHERE IT WOULD LOSE ACCELERATION AND JUST DRIFT TO A STOP. SAME ISSUE OF HAVING TO WAIT A FEW MINUTES BEFORE THE CAR WOULD START BACK UP AGAIN. THE CAR IS NOW COMPLETELY PARKED AT MY PARENTS HOUSE SINCE I CAN NOT TRUST WHEN THE CAR WILL WORK OR NOT WORK. I HAVE TWO SMALL CHILDREN AND CANNOT BE REAR ENDED BECAUSE THIS ISSUE IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543085September 11, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CAR ACTED LIKE IT WAS ABOUT TO RUNNING OUT OF GAS. I HAD ABOUT 1/4 TANK OF GAS BUT WENT TO FILL THE TANK IMMEDIATELY. IT STILL ACTED AS IF IT WAS GOING TO STALL OUT, I DROVE VEHICLE HOME AND LEFT IT PARKED IN THE DRIVEWAY. LATER THAT EVENING I WAS TELLING MY HUSBAND ABOUT THE CAR, HE WENT OUT TO TEST DRIVE IT. THE CAR ACTED COMPLETELY FINE. TODAY I WENT TO GO ON A 65 MILE TRIP AND THE CAR STARTED SHAKING ALMOST UNCONTROLLABLY MORE THAN 1/2 WAY WITH A FULL TANK OF GAS. I WAITED TIL I WAS IN A SAFE AREA AND PULLED OVER THINKING THAT MAYBE I DIDN'T WARM THE CAR UP ENOUGH. I SAT FOR SEVERAL MINUTES AND PROCEEDED AHEAD TO MY DESTINATION BUT WAS PETRIFIED THAT I WAS GONNA STALL OUT CAUSE THAT'S HOW THE CAR WAS ACTING. AS SOON AS I ARRIVED I CALLED FORD AND TOLD THEM AND THEY WANTED ME TO WAIT A FEW DAYS FOR AN AVAILABLE APPT. WE TOOK THE CAR TO A LOCAL MECHANIC AND HE MADE US AWARE THAT THE PROBLEM WAS A TBS. THE PCM IS BAD AND COILS ARE MELTED. I WAS JUST WONDERING IF THERE WAS EVER A RECALL ISSUED FOR THIS PROBLEM SINCE I'VE READ SO MANY OF THE SAME COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542407September 7, 2013
ENGINE
AFTER REPLACING MY CAR BATTERY, THE SERVICE LIGHT FOR THE THROTTLE BODY TRANSMISSION CAME ON. WHEN I WENT TO DRIVE OFF THERE WAS NO ENGINE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542258September 6, 2013
STRUCTURE
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED STARTING ON THE PASSENGER'S SIDE AND OVER TO THE DRIVERS SIDE. THE CONTACT MENTIONED THAT THE PASSENGER'S SIDE AIR BAG WAS LOCATED WHERE THE CRACKS WAS, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 107,000. UPDATED 10/22/13 *CN UPDATED 10/30/13*LJ UPDATED 10/30/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536198August 19, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
THE FOLLOWING CHECK ENGINE CODES APPEARED: P2104, P2112. THE THROTTLE BODY HAS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532040July 26, 2013
VEHICLE SPEED CONTROL
I LOST ABILITY TO ACCELERATE AT A NORMAL RATE LEAVING ME AT RISK IN INTERSECTIONS AND AT RISK OF BEING REARENDED. NO ACCIDENT HAPPENED BUT ONE COULD HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514855June 3, 2013
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 5 MPH, THE CONTACT ATTEMPTED TO DECELERATE AND THE PEDAL WENT TO THE FLOOR. THE CONTACT THEN CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE CONTACT ALSO MENTIONED THAT HE ERRONEOUSLY DEPRESSED THE ACCELERATOR BECAUSE IT WAS TOO CLOSE TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS RECOMMENDED THAT THE BRAKES AND ROTORS BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE CONSUMER STATED HIS FOOT WOULD ACCIDENTALLY HIT THE ACCELERATOR PEDAL, IF HE FOOT WAS NOT COMPLETELY ON THE BRAKE PEDAL, WHICH CAUSED THE VEHICLE TO SURGE. BOTH INCIDENTS, RESULTED IN AN ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10500037February 25, 2013
STRUCTURE:BODY
THE INTERIOR DOOR HANDLES SNAP IN HALF EASILY AND CAUSE THE DOOR TO NOT LOCK AUTOMATICALLY. WHEN THE FIRST DOOR HANDLE BROKE (FRONT, DRIVER SIDE) IT TOOK ME ABOUT A MINUTE TO FIGURE OUT WHAT HAD HAPPENED AND HOW TO GET OUT OF MY CAR. IF IT WOULD HAVE HAPPENED IN AN EMERGENCY SITUATION IT COULD HAVE BEEN A MAJOR PROBLEM. AFTER THE SECOND HANDLE BROKE (FRONT, PASSENGER SIDE) I DISCOVERED THAT PULLING BACK ON THE LOCK MECHANISM WILL OPEN THE DOOR. THE DEALERSHIP TOLD ME TO KEEP MY RECEIPTS BECAUSE THIS, ACCORDING TO THEM, IS A CHRONIC PROBLEM WITH THE MILAN AND THE FORD FUSION. THANKFULLY, I WAS JUST GETTING OUT OF MY CAR TO GO TO WORK, BUT HAD I BEEN INVOLVED IN AN ACCIDENT I COULD HAVE POTENTIALLY DIED BECAUSE OF THE FAULTY DOOR HANDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495291January 30, 2013
AIR BAGS
MY CAR WAS SITTING FOR A MONTH IN MY DRIVEWAY. I JUST GOT BACK FROM VACATION. NEXT DAY I WAS GOING TO WORK, MY AIR BAG LIGHT CAME ON. I WAS NOT SURE IF IT WAS SAFE FOR ME TO DRIVE TO WORK. RIGHT AWAY I CALLED MY GARAGE AND THEY TOLD ME THAT I SHOULD BRING IT IN TO GET IT INSPECTED. UPON INSPECTION THEY REALIZED THAT THE SENSOR UNDER MY PASSENGERS SEAT WAS MALFUNCTIONING. THEY GAVE ME THE EXACT NAME OF THE PROBLEM. ITS A B2290 OCCUPANT CLASSIFICATION SYSTEM STATUS, FRONT PASSENGER SIDE. THE PROBLEM IS THAT I'M THE ONLY ONE THAT DRIVES THAT CAR AND RARELY DOES SOMEBODY SIT IN THE PASSENGER SEAT. SOMETHING NEEDS TO BE DONE WITH THIS PROBLEM. I M NOT THE FIRST ONE TO HAVE THIS SAME PROBLEM. MY GARAGE FIXED THE PROBLEM. BUT I BELIEVE THAT THIS SHOULD BE POSTED ON THE RECALLS FOR THIS TYPE OF CAR. THIS IS A SERIOUS SAFETY HAZARD CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468760August 1, 2012
SERVICE BRAKES
05/16/12 I WAS DRIVING AT 30 MILES/PER HOUR, THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WITHOUT ANY SIGNS IN ADVANCE, I COULDN'T STOP THE CAR. LUCKILY IT WAS WHERE I WORKED. I PULLED TO THE PARKING,STOPPED IT WITH THE HELP OF THE CURB. CHECKED ON THE SPOT, IT SEEMS LOW ON BRAKE FLUID, WE ADDED FLUID, PEDAL SEEMED FINE FOR COUPLE OF MONTHS. ON 07/31/12, TWO MONTHS AFTER THE FIRST INCIDENT, DRIVING AT THE SPEED OF 50, THE SAME THING HAPPENED AGAIN. COULDN'T STOP THE CAR, THE BRAKE PEDAL WENT TO THE FLOOR. LUCKILY THERE IS A GARAGE BY THE SIDE, PULLED IN AND CHECKED. FINDING OUT THE MASS CYLINDER DISFUNCTION. SPEND OVER 600 GOT IT CHANGED. NOW I AM SCARED, DON'T KNOW WHAT TO DO? SELL THE CAR? ( WHICH I CANT AFFORD NOW) OR WAITING TO BE KILLED IN THE CAR OR KILL SOMEBODY ELSE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467597July 25, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH ON A WET ROAD AND ATTEMPTING TO BRAKE, THE BRAKES FAILED TO RESPOND. THE VEHICLE SLID IN THE ROAD UNTIL IT CAME TO A REST. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE MASTER CYLINDER WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEALER WHERE THE MASTER CYLINDER WAS FOUND DEFECTIVE A SECOND TIME. THE CURRENT MILEAGE WAS 103,000. THE FAILURE MILEAGE WAS 100,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439163December 9, 2011
STEERING, VEHICLE SPEED CONTROL, SUSPENSION
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE STEERING WHEEL WOULD VIBRATE WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE REAR TIRES WOULD RUB AGAINST THE FRAME OF THE VEHICLE WHILE DRIVING AT ALL SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT NO REPAIRS WERE PERFORMED. IN ADDITION, THE CONTACT STATED THAT SHE HAD TO DEPRESS THE ACCELERATOR TO THE FLOOR IN ORDER TO ACCELERATE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426255September 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
UNCONTROLLABLE ACCELERATION ISSUE. COULD NOT GET CAR TO STOP WITH BRAKES, E BRAKE, SHUT OFF NEUTRAL SHIFT. REACHED SPEEDS IN EXCESS OF 80 MPH. FINALLY CAR SLOWED DOWN, SMOKE COMING FROM VENTS. TOWED TO LOCAL DEALER NO RESPONSE YET. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423935September 6, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE PARKING AND AT LESS THEN 5 MPH, THE VEHICLE SURGED AND ABNORMALLY ACCELERATED, JUMPING A CURB. THE CONTACT APPLIED THE BRAKES WITH BOTH FEET IN ORDER TO STOP THE VEHICLE. THE VEHICLE THEN SKIDDED SEVERAL FEET BEFORE THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE CONTACT WAS TOLD BY THE DEALER THAT THERE WAS NO RECORD OF THE FAILURE OCCURRING WITH OTHER MODELS AND THAT THERE WAS NO USE IN BRINGING THE VEHICLE FOR DIAGNOSIS BECAUSE THE DIAGNOSTIC MACHINE WOULD NOT BE ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10419430August 15, 2011
WHEELS
ROTATING TIRES FRONT WHEEL STUD FAILED TO TORQUE, TWISTED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398942April 27, 2011
STRUCTURE:BODY
DRIVER'S DOOR HANDLE BROKEN ON INSIDE OF VEHICLE. SEEMS TO BE A COMMON PROBLEM WITH FORD FUSION AND MERCURY MILAN MODELS FROM 2006 ON. PLASTIC HANDLE BREAKS AND YOU CANNOT EXIT THE DRIVER'S DOOR UNLESS THE DOOR IS OPENED FROM THE OUTSIDE OF THE VEHICLE OR THROUGH ANOTHER DOOR. IN THE EVENT OF AND ACCIDENT THE DRIVER COULD BECOME TRAPPED IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376900January 17, 2011
STRUCTURE:BODY:DOOR
ON THE INSIDE DOOR HANDLES THEY ARE COVERED IN CHROME. THE PASSENGER SIDE STARTED TO BUBBLE UP. NOT SURE WHY, BECAUSE I MOSTLY ONLY USE THE DRIVER SIDE. ANYHOW, THE OTHER NIGHT I HAD MY COUSIN RIDING WITH ME AND WHEN SHE GRABBED THE DOOR HANDLE THE PIECE CUT HER FINGER. IT HAD SOMEWHAT PEALED OFF AND SLICED HER. NO OTHER DOOR HANDLE HAS DONE THAT JUST THAT ONE. I WAS WONDERING WHAT I SHOULD. ITS A SAFETY ISSUE FOR ANYONE WHO GRABS THE HANDLE. I AM NOT EVEN SURE HOW OR WHERE TO FIX IT. ANY HELP WOULD BE APPRECIATED! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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