Mercury Milan Complaints (2008)

451 consumer complaints on file.

#10924927November 8, 2016
AIR BAGS
TAKATA AIR BAG RECALL - REEIEVED NOTICE OF RECALL FROM FORD IN JULY 2016 AND HAVE NOT HEARD FROM THEM SINCE. WHAT IS TAKING SO LONG TO REPLACE THE PASSENGER SIDE AIRBAG??? I,M CONCERNED FOR THE SAFETY OF MY WIFE AND FAMILY WHO OCCUPY THIS SEAT. PLEASE LET ME KNOW WHEN I CAN COME INTO MALOUF DEALERSHIP TO HAVE THIS AIRBAG REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924909November 7, 2016
SERVICE BRAKES
AFTER ABS BECOMES ACTIVE THE BRAKE PEDAL BECOMES REALLY SOFT AND HAVE TO PUSH IT TO THE GROUND TO MAKE THE CAR STOP. IN ORDER FOR THE BRAKE PEDAL TO BECOME NORMAL AGAIN ABS WILL NEED TO BE ACTIVATED AGAIN SOMEHOW. SEEMS TO BE AN ISSUE ACCROSS ALL THESE STYLE OF CHASSIS VEHICLES ( MILAN/FUSION). IT HAPPENS ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920153October 31, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING 45 MPH, THE VEHICLE SHOOK, JERKED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918730October 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914474October 7, 2016
AIR BAGS
THIS IS A VERY DANGEROUS CONDITION AND NO REMEDY IS AVAILABLE. HOW CAN THIS BE ALLOWED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910077September 27, 2016
STRUCTURE:BODY:DOOR
BOTH INTERIOR DOOR HANDLES ON THE DRIVER'S SIDE OF THE CAR HAVE BROKEN IN THE SAME MANNER (BOTTOM CORNER), AND THE HANDLES WON'T RETRACT. DOING INTERNET SEARCHES, OTHER PEOPLE HAVE THIS PROBLEM TOO WITH FORD FUSION, MERCURY MILAN, & LINCOLN MKZS. SEE PICTURE AT LINK BELOW. HTTPS://WWW.FLICKR.COM/PHOTOS/GTPPILOT/SETS/72157607539089979/ THE DRIVER'S DOOR HANDLE WON'T LOCK ANYMORE. FORD SAYS THIS HASN'T BEEN RECALLED. BOTH HANDLES BROKE WITHIN 2 WEEKS OF EA. OTHER. THE BACK DOOR IS RARELY USED. THE DOOR HANDLES WERE NOT AGGRESSIVELY OPENED - JUST NORMALLY OPENED. THIS HAPPENED WHEN THE CAR WAS STATIONARY IN A PARKING LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909519September 25, 2016
SERVICE BRAKES
BRAKES ARE VERY SPONGY IN ALL ACTIONS. THE BRAKES HAVE BEEN BLED, HAVE NEW BRAKE PADS AND THERE ARE NO LEAKS IN THE SYSTEM. I HAVE READ OTHER MERCURY MILANS AND FORD FOCUS HAVE THE SAME PROBLEM, BRAKE PEDAL GOING TOO LOW TO THE FLOOR BOARD. I FEEL THAT THIS COULD DEVELOP INTO A FUTURE SAFETY PROBLEM. THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907500September 18, 2016
SERVICE BRAKES
THE BRAKE PEDAL GOES TO THE FLOOR WHEN IT IS PRESSED. THIS HAPPENS UNDER NORMAL DRIVING CONDITIONS, CITY AND HIGHWAY. THE MASTER CYLINDER WAS REPLACED (TWICE) BUT THE CONDITION HAS NOT CHANGED. THIS HAS BEEN HAPPENING FOR A COUPLE YEARS, AT ALL SPEEDS, WEATHER CONDITIONS (DRY TO WET).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907093September 16, 2016
SERVICE BRAKES
BRAKES GO OUT AFTER ABS INCIDENT. 3 TIMES IN ONE YEAR. 1ST TIME/ ICY CONDITIONS TRAVELING AT 15 MPH APPROACHING RED LIGHT, ABS ENGAGED, BRAKE PEDAL LOST PRESSURE AND STAYED TO THE FLOOR FOR 3 HOURS BEFORE RETURNING TO NORMAL. LAST MONTH, DRY CONDITIONS ON MAIN CITY ROAD , 50 MPH POSTED SPEED, HAD TO SLAM ON BRAKES GO AVOID COLLISION. ABS ENGAGED, LOST ALL BRAKING ABILITY BECAUSE OF NO BRAKE PRESSURE ONCE AGAIN. BRAKES STAYED OUT FOR HOURS, UNTIL MINIMAL PRESSURE RETURNED. REPLACED ALL PADS AND ROTORS, FLUID, AS WELL AS MASTER CYLINDAR. 3 WEEKS LATER, DRY PAVEMENT, MID TURN (20 MPH) LIGHTLY APPLIED BRAKE. ABS ENGAGED AND LOST ALL BRAKE PRESSURE AGAIN. HAS BEEN 3 DAYS AND BRAKE PRESSURE HAS STILL NOT RETURNED. AFTER MUCH RESEARCH THIS IS A COMMON AND REOCCURRING PROBLEM FOR THIS VEHICLE AND ALSO THE FOR FUSION MODEL. AFTER SPENDING A LOT OF MONEY FOR REPAIRS AND REPLACEMENTS, TESTS, THE PROBLEM PERSISTS AND RETURNS. I DO NOT FEEL SAFE IN THIS VEHICLE WITH THIS ISSUE!!! MY SON AND I HAVE BEEN PUT IN SEVERE DANGER THREE TIMES NOW DUE TO A MALFUNCTIONING ABS/BRAKE SYSTEM!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907141September 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3840000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903875September 6, 2016
SERVICE BRAKES
TWICE IN THE LAST MONTH MY WIFE OR I HAVE EXPERIENCED THE SAME PROBLEM WITH THE BRAKES. THE PROBLEM IS INTERMITTENT. TWICE WHEN APPROACHING A STOP SIGN AT SPEEDS BETWEEN 20 AND 30 MPH AND WHILE BRAKING AND HITTING A BUMPY ROAD SECTION ( HEAT CAUSING ASPHALY TO FORM BUMPS AT INTERSECTIONS) THE BRAKE PEDAL WENT TOO THE FLOOR AND BECAME QUITE UNRESPONSIVE. WE LIVE IN A RURAL AREA. IN MY WIFE'S CASE SHE EVENTUALLY STOPPED 3 OR 4 FEET PAST THE ENTRANCE TO THE INTERSECTION. FORTUNATELY NEITHER TIME DID WE HAVE AN ACCIDENT. THE FIRST TIME I TOOK IT TO MY MECHANIC. WHO PULLED ALL 4 WHEELS AND FOUND THE BRAKES OPERATED PROPERLY WITH NO SIGNS OF OVERHEATING OF THE BRAKES DISKS, PADS OR CALIPERS. IN MY CASE THE BRAKE ONLY ACTUATED , AND WAS SOFT, WELL BELOW THE NORMAL BRAKE POSITION. I PUMPED THE BRAKE 3 OR 4 TIMES TO GET THE BRAKE BACK TO ITS NORMAL BRAKING HEIGHT. THE FLUID LEVEL IN THE BRAKE RESEVOIR WAS BETWEEN MIN AND MAX. WITHIN TWO WEEKS THE SAME THING HAPPENED TO MY WIGE. I CHECKED THE BRAKE FLUID. AND IT WAS NORMAL. MY MECHANIC HAD NO IDEA WHAT WAS AMISS. I GOOGLED "BRAKE PEDAL SOMETIMES GOES TO FLOOR 2008 MERCURY MILANS" AND FOUND A NUMBER OF SIMILAR EXPERIENCES BY OTHER. I CALLED MY FORD DEALER AND HE LOOKED UP ANY RECOMMENDATIONS BY FOR AND FOUND NONE. THE THREADS ON THE VARIOUS FORUM POINT TO A PROBLEM WITH THE ABS SYSTEM. FORD DOES NOT SEEM TO ACKNOWLEDGE THE PROBLEM YET THERE SEEM TO BE NUMEROUS INSTANCES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899417August 30, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING AT AN UNKNOWN SPEED OVER A BUMP, THE BRAKE PEDAL HAD TO BE ENGAGED WITH FORCE TO STOP THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE TECHNICIAN ADVISED THAT THE ABS PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894743August 10, 2016
AIR BAGS
TAKATA RECALL... DASH BULGING AT AIR BAG AREA, GETTING WORSE, PASSENGER SIDE. AFRAID TO DRIVE CAR. I'M 77 YO AND TAKE MY 74 YO SISTER PLACES SEVERAL TIMES PER WEEK (DOCTORS ETC.). WE'RE VERY SCARED. TWO FORD DEALERSHIPS SAID MY CAR HAS NO RECALLS BUT YET I SEE IT LISTED AS HAVING A RECALL REGARDING THIS ISSUE. WHY DON'T THEY KNOW THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894801August 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 09/19/16 *BF UPDATED 09/20/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894807August 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT NOTICED THAT THE DASHBOARD WAS BULGING AND WAS CONCERNED THAT THE PASSENGER SIDE AIR BAG COULD DEPLOY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 09/20/16*LJ UPDATED 09/26/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893172August 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888432July 25, 2016
AIR BAGS
SO FORD SENDS US A RECALL NOTICE TELLING US DEATH COULD OCCUR FOR THE AIRBAG MALFUNCTION BUT THAT NO SOLUTION IS AVAILABLE. THE GOOD NEWS IS FORD WILL CONTACT US WHEN A SOLUTION IS AVAILABLE AT WHICH TIME THEY WILL FIX THE CAR. IN THE MEANTIME THERE IS NOTHING THEY CAN DO GIVEN IT IS A SUPPLIER PROBLEM. SO NOW WHAT DO WE DO? ALWAYS DRIVE THE CAR WITH NO ONE BUT THE DRIVER? CALLED FORD AND THAT IS BASICALLY THE ONLY ANSWER THEY HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870186May 21, 2016
SERVICE BRAKES
RECENTLY, IF THE A BUMP IN THE ROAD IS HIT WHILE BRAKING, THE BRAKES WILL "GO OUT" AND MUST BE PUSHED TO THE FLOOR BEFORE THE CAR WILL STOP. THIS GREATLY INCREASES STOPPING DISTANCE AND POSES SIGNIFICANT SAFETY CONCERNS. AFTER THIS OCCURS, THE BRAKES RETURN TO NORMAL AFTER BEING "PUMPED UP". THIS HAS OCCURRED 6-7 TIMES OVER THE PAST FEW MONTHS AND IS BECOMING MUCH MORE FREQUENT. I READ VERY SIMILAR ACCOUNTS IN THE COMPLAINTS SECTION BUT I DO NOT SEE WHERE AN INVESTIGATION HAS BEEN OPENED REGARDING THIS. IT APPEARS THAT MULTIPLE PEOPLE HAVE HAD THEIR MASTER CYLINDERS REPLACED WITHOUT RESOLUTION OF THE PROBLEM. THE CONSENSUS SEEMS TO BE A MALFUNCTION OF THE ABS WHICH IS A VERY COSTLY REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870048May 20, 2016
SERVICE BRAKES
SEVERAL FACTORS:9 MONTHS AFTER PURCHASING NEW, ACCELERATOR STUCK AND WAS NOT PART OF THE FLOOR MAT RECALL, DEALER BRUSHED ME OFF. IN OCT/NOV 2015 BRAKING SYSTEM FAILED, MASTERCYLINDER HAD A CRACK IN IT AND FLUID WAS EMPTY, THIS WAS AT 62,000 MILES. YESTERDAY BRAKES FAILED AGAIN, SHOES/PADS WORN OUT, HUB/ROTOR DENTED, BEARINGS REPLACED, AND WAS TOLD NOT TO DRIVE UNTIL REPAIRED, 64,000 MILES CURRENTLY ON CAR. ALSO, THE INTERIOR CONTROLS ON THE DASH ARE STARTING TO COME LOOSE FROM DASH. I WORRY ABOUT MY SAFETY EVERY TIME A DRIVE THIS CAR. THE OUTSIDE LOOKS GREAT. I AM THE ORIGINAL ONE -OWNER. VERY UPSET TO BE SPENDING SO MUCH ON A LOW MILEAGE CAR. I HAVE ALL MY RECEIPTS FOR WORK PERFORMED. INFORMED CORP. FORD YESTERDAY AND GOT A I'M SORRY FROM DOROTHY. VEHICLE WAS IN MOTION ON CITY STREETS EACH TIME OF OCCURENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865647May 18, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE WAS GOING INTO LIMP MODE AND THERE WAS A DRASTIC REDUCTION IN SPEED. THE CONTACT HAD TO MANEUVER THE VEHICLE EACH TIME THE FAILURE HAPPENED. THE MANUFACTURER GENERATED A SERVICE CAMPAIGN, BUT STATED THAT THE CONTACT'S VEHICLE WAS NOT INCLUDED. THE DEALER STATED THAT THE THROTTLE BODY MAY NEED TO BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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