Mercury Milan Complaints (2008)

451 consumer complaints on file.

#10937821December 28, 2016
SERVICE BRAKES
ON 10/26/16, THE BRAKES ON MY MERCURY MILAN LOCKED UP AND THE CAR WOULD NOT STOP AT AN INTERSECTION ON ROUT 23 NORTH IN CEDAR GROVE, NO, CAUSING ME TO CRASH INTO THE CAR IN FRONT OF ME WHO HAD STOPPED AT AN INTERSECTION. I WAS GOING APPROXIMATELY 10-15 MPH. MY CAR WAS TOTALED IN THE ACCIDENT. WIE HAD JUST STARTED TO GO AS THE LIGHT HAD JUST TURNED GREEN. THE CROSSING GUARD ON DUTY SAW ME TRYING TO STOP THE CAR BUT THE BRAKES HAD LOCKED UP. MY MILAN WAS IN PRISTINE CONDITION AT THE TIME OF THE ACCIDENT BUT WAS TOTALED IN THE CRASH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10937909December 28, 2016
SERVICE BRAKES
THE BRAKE PEDAL WENT SOFT AS MY WIFE WAS DRIVING THE VEHICLE ON A SNOWY CITY STREET ON HER WAY TO WORK. SHE WAS ABLE TO STOP EVENTUALLY BUT THE STOPPING DISTANCE NEEDED WAS GREATLY INCREASED. SCARED HER TO DEATH. WE TOOK IT IN TO A FORD DEALER (BILL BROWN) AND IT WAS DIAGNOSED AS HAVING A FAULTY ABS SYSTEM AND NEEDED THE HCU MODULE REPLACED TO THE COST OF $1459.48. WE INQUIRED IF THERE WAS A RECALL ON SUCH A DANGEROUS ISSUE AS THIS. THEY LOOKED IT UP AND FROM THERE WAS NO RECALL. WE WERE OUTRAGED BY BOTH THE DANGER OF THE ISSUE AND THE COST OF THE REPLACEMENT. WE DO HAVE A REPAIR INVOICE #583098 FROM BILL BROWN FORD IN LIVONIA MI. BUT I HAVE NO WAY TO SCAN IT ELECTRONICALLY AND UPLOAD TO YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938016December 28, 2016
SERVICE BRAKES
AFTER A CAR PULLED OUT IN FRONT OF ME I WAS FORCED TO SLAM ON MY BRAKES. AFTER THIS INCIDENT, DURING WHICH TIME ABS DID ACTIVATE, I HAD VERY LITTLE PEDAL. I BROUGHT MY VEHICLE INTO A LOCAL REPAIR SHOP AND THE CAUSE WAS DETERMINED TO BE (INCORRECTLY) THE MASTER CYLINDER. THE BRAKES WERE ALSO BLED AND THE ABS SYSTEM SCANNED, BUT THE PROBLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938326December 28, 2016
SERVICE BRAKES
WHEN BRAKING, I HAVE TO PUT THE BRAKE PEDAL TO THE FLOOR AND MANY TIMES ENDED IN THE INTERSECTION WHILE DOING SO. I HAVE TO PUMP THE PEDAL 2 SOMETIMES 3 TIMES FOR IT TO STOP CORRECTLY. THE BRAKES THUMP ALSO WHEN I PRESS THE BRAKE PEDAL. IT IS ESPECIALLY BAD WHEN DRIVING IN THE SNOW AND ICE. THIS HAS BEEN HAPPENING FOR SOME TIME AND ON THE LOCAL NEWS TODAY, I SAW THAT THERE IS A PROBLEM WITH 2007-2009 MERCURY MILAN AND FORD FUSION AUTOMOBILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938328December 28, 2016
AIR BAGS
TAKATA RECALL....IN JULY 2016 I RECEIVED A SAFETY RECALL NOTICE FOR THE PASSENGER FRONTAL AIRBAG INFLATOR. TO THIS DAY, I HAVEN'T HEARD ANYTHING FROM FORD MOTOR COMPANY AS TO SOLVING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938343December 28, 2016
SERVICE BRAKES
AFTER MY ANTILOCK BRAKES TURNED ON MY PEDAL BECAME SPONGY. THIS HAS NOT RESOLVED IT SELF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938367December 28, 2016
SERVICE BRAKES
THE FIRST TIME I LOST THE BRAKES I WAS GOING THROUGH A ROUNDABOUT WHEN I HAD TO SLAM ON MY BRAKES TO AVOID HITTING A CAR THAT PULLED OUT IN FRONT OF ME. AS I DEPLOYED THE BRAKES, I HIT A POTHOLE WHICH CAUSED THE ABS TO ACTIVATE. THE PEDAL WENT TO THE FLOOR AND I HAD TO QUICKLY CHANGE LANES TO AVOID AN ACCIDENT. IT TOOK SEVERAL HOURS FOR BRAKES TO RETURN TO NORMAL. THE SECOND TIME, I SLAMMED ON MY BRAKES WHEN TRAFFIC CAME TO AN IMMEDIATE HALT. I HAD PLENTY OF TIME TO STOP, BUT AGAIN WHEN THE ANTILOCK BRAKES WERE ACTIVATED, I LOST PEDAL AND HAD TO GO INTO THE MEDIAN TO AVOID REAR-ENDING THE CAR IN FROM OF ME. AGAIN, SEVERAL HOURS LATER THE BRAKES RETURNED TO NORMAL. I WAS ABLE TO CREATE A SIMILAR SCENARIO TO SHOW MY HUSBAND JUST BY SLAMMING ON MY BRAKES AT THE END OF OUR NEIGHBORHOOD WHERE SAND LAID ON THE ASPHALT. HE BLED THE BRAKES AND THE PROBLEM APPEARED TO BE RESOLVED, BUT UNFORTUNATELY IT WAS NOT. THE LAST TIME IT HAPPENED, MY 19 YEAR OLD DAUGHTER WAS DRIVING IT. SHE LOST PEDAL AFTER ANTILOCK BRAKES WERE ACTIVATED AND, BEING A NEW DRIVER, CLIPPED THE VEHICLE IN FRONT OF HER. FORTUNATELY NO ONE WAS HURT AND WE WERE ABLE TO RESOLVE THE ACCIDENT WITHOUT INVOLVING AUTHORITIES. AFTER THIS I HAVE NOT ALLOWED HER TO DRIVE THE CAR AND IT SITS IN THE GARAGE AS WE DEBATE FIXING THE COSMETIC DAMAGE DUE TO THE BRAKE PROBLEMS. THE DATE BELOW IS AN APPROXIMATE DATE OF THE FIRST TIME IT HAPPENED. THE LAST TIME IT HAPPENED WAS IN AUGUST 2016. IT HAS HAPPENED APPROXIMATELY 5 TIMES THROUGH THE YEARS, BUT HAS BEEN FEW AND FAR IN BETWEEN SINCE IT IS NOT OFTEN THE ABS IS ACTIVATED. THE ONLY TIME IT HAS BEEN DRIVEN SINCE AUGUST WAS TO TAKE IT THROUGH EMISSIONS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10937635December 27, 2016
SERVICE BRAKES
WHILE CITY AND HIGHWAY DRIVING, VEHICLE WOULDN'T BRAKE PROPERLY, BRAKE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR, AND STILL COASTED TO A STOP, SEVERAL TIMES LEAVING ME ALMOST HITTING THE CAR IN FRONT OF ME AS THEY SLOWED DOWN OR STOPPED. HAD FRONT BRAKES REPLACED AT DEALER IN NOVEMBER, THEN REAR BRAKES, INCLUDING CALIPERS, IN MID DECEMBER, (12-16) STILL THE BRAKE PEDAL WENT TO THE FLOOR. CAUSING ME TO DRIVE WITH EXTREME CAUTION UNTIL I COULD TAKE IT BACK TO THE DEALER FOR SOME ANSWERS. THE DEALER KEPT THE CAR FOR 4 DAYS, (DEC 19-22) SAID IT COULD POSSIBLY BE THE HCU PUMP AND WOULD BE $1118.00 ADDITIONAL DOLLARS. THEY REPLACED THE HCU PUMP, THEY CALLED AND SAID THE PROBLEM STILL EXISTED, AND THE PUMP WAS DEFECTIVE, AND REPLACED IT AGAIN. ENDED UP COSTING $902.15 FOR THE WORK. EXTREMELY FRUSTRATED, THE PROBLEM WITH THE BRAKES ARE DANGEROUS. THE CAR HAS 99536 MILES, AND I FEEL TRAPPED BECAUSE OF ALL THAT LED UP TO THIS EXPLANATION AND EXPENSE. FINALLY GOT THE CAR BACK ON DECEMBER 22. SEEMS BETTER, BUT NOT GREAT AT THIS SHORT TIME I'VE HAD IT BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937723December 27, 2016
SERVICE BRAKES
AFTER ABS ENGAGED UNNECESSARILY THE BRAKE PEDAL IS MUSHY AND I HAVE TO PUMP THE BRAKE PEDAL TO RESTORE PRESSURE TO THE PEDAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937728December 27, 2016
SERVICE BRAKES
I HAVE HAD MY BRAKES GO VERY SOFT ALL THE WAY AS IF I DIDN'T HAVE ANY STOPPING ABILITY. THIS HAS HAPPENED SEVERAL TIMES AT VARIOUS TIMES. I WOULD APPROACH A STOP SIGN OR LIGHT AND WHEN I APPLIED THE BRAKES, MY BRAKES STARTED TO ENGAGED BUT THEN WENT ALL THE WAY BACK WITH NO STOPPING. I SAW THE RECENT PROBE AND WOULD LIKE TO KNOW IF MY CAR COULD GET SOME ATTENTION AS WELL.? I HAVE ALSO BEEN STOPPED AND MY BRAKES WOULD THEN GO SOFT AND MY FOOT WOULD GO ALL THE WAY BACK WITH THE PEDDLE.VERY SCARY - I WOULD SHIFT INTO NEUTRAL JUST IN CASE MY CAR WOULDN'T STAY STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937757December 27, 2016
SERVICE BRAKES
BRAKE PEDAL LOSES PRESSURE MAKING IT HARD TO STOP VEHICLE. I HAD TO REPLACE THE ABS CONTROL MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935646December 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/07/2017*CT *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935122December 13, 2016
AIR BAGS
TAKATA RECALL. I CONSIDER THIS DELAY INEXCUSABLE. I DRIVE AN OLDER VEHICLE IN A STATE WITH VERY HOT SUMMERS...BOTH INDICATORS OF A GREATER RISK OF AIRBAG MALFUNCTION. WHY IS THIS TAKING SO LONG?? I WROTE A LETTER TO FORD MOTOR COMPANY ON 9-12-16 BUT STILL HAVE NO IDEA WHEN A REPLACEMENT AIRBAG WILL HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934720December 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928961December 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. FOR MONTHS, THE DEALER STATED THAT THE CONTACT WOULD NEED TO RECEIVE A SECOND LETTER TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/04/17*LJ UPDATED 01/05/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928958December 1, 2016
AIR BAGS
TAKATA RECALL - HAVE NOT HAD AN ISSUE AS YET SINCE I AM NOT SUPPOSE TO DRIVE THE CAR UNTIL RECALL IS SATISFIED. WHEN WILL REPLACEMENT AIRBAGS BE AVAILABLE SO WE CAN USE THE VEHICLE. WE HAVE A VEHICLE WE ARE TOLD IS UNSAFE TO DRIVE. WHY ARE PARTS NOT AVAILABLE. WHY CAN'T FORD RECTIFY THE SITUATION!! I CAN'T SELL THE CAR IN WITHOUT HAVING THIS CORRECTED AND NOT SUPPOSE TO DRIVE IT. I CANNOT AFFORD TO BUY A BRAND NEW CAR AND LEAVE THIS ONE SITTING THERE IN THE GARAGE. FROM READING BELOW, I GUESS THIS CAN HAPPEN EVEN WITHOUT A CRASH, JUST DRIVING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928744November 30, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/04/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927250November 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) IN JUNE. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925780November 15, 2016
AIR BAGS, ENGINE AND ENGINE COOLING
2008 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER FRONTAL AIRBAG INFLATOR RECALL NOTICE. *SMD THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED SHORTLY AFTER THE VEHICLE WAS PURCHASED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925894November 14, 2016
SERVICE BRAKES
I WAS DRIVING IN A RESIDENTIAL NEIGHBOR GOING AROUND 25MPH, I BEGAN TO SLOW DOWN TO DRIVE THROUGH SLIGHT DIP AND THEN ATTEMPTED TO BRAKE HARDER TO MAKE A TURN. AT THAT POINT THE BRAKES FAILED IMMEDIATELY AND I WAS UNABLE TO TURN, I HAVE TO CIRCLE THE BLOCK AND PUSH THE PEDAL INTO THE FLOORBOARD TO GET ANY RESPONSE FROM THE BRAKES. MY CHILDREN WERE IN THE VEHICLE AND IT WAS TERRIFYING AND HIGHLY DANGEROUS TO NOT ONLY MYSELF AND MY PASSENGERS BUT TO OTHERS ON THE ROAD. LOOK AROUND THE INTERNET AND THERE ARE MANY PEOPLE WHO HAVE EXPERIENCED THIS PROBLEM, BOTH ON MERCURY MILAN AND ON FORD FUSION. THE PROBLEM SEEMS TO BE A FAULTY ANTI LOCK HYDRAULIC CONTROL UNIT. THIS PROBLEM HAS BEEN KNOWN TO NHTSA, FORD MOTOR COMPANY AND OTHERS SINCE AT LEAST 2012; MECHANIC HAS FIXED SEVERAL OF THIS SPECIFIC PART AND SAYS HE CONTINUES TO SEE THIS PIECE OF FAULTY EQUIPMENT IN FORD PRODUCTS, SPECIFICALLY MERCURY AND LINCOLNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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