Mercury Milan Complaints (2008)

451 consumer complaints on file.

#10946155January 18, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELLED TO THE FLOORBOARD WITHOUT ANY WARNING. IN ADDITION THE VEHICLE STOPPED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000. VIN WAS NOT AVAILABLE. UPDATED 03/16/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946202January 18, 2017
AIR BAGS
TAKATA RECALL: MY PASSENGER SIDE FRONT SEAT AIRBAG IS VERY SWOLLEN. I HAVE BROUGHT IT TO FORD DEALERS FOR THE PAST 3 OR SO YEARS BUT THEY TELL ME IT IS NOT A RECALLED VEHICLE. I SAW IN A RECENT NEWSPAPER ARTICLE THAT 2006-2009 MERCURY MILAN AIRBAGS NOW HAVE A RECALL. I HAVE NOT RECEIVED A LETTER FROM FORD AS OF YET. MY AIRBAG IS EXTREMELY SWOLLEN AND CAN'T BE PUSHED BACK DOWN OR GLUED IN, IT WOULD HAVE TO BE ENTIRELY REPLACED AT THIS POINT ACCORDING TO REPAIR SHOPS THAT I HAVE VISITED. IT IS DEFINITELY A DEFECTIVE PIECE OF EQUIPMENT IN THIS CAR AND LOOKS TO BE DANGEROUS. THIS CAR HAS NEVER BEEN IN A FRONT END COLLISION THAT I AM AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945827January 17, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE AND THE BRAKE PEDAL TRAVELED TO THE FLOOR IN ADDITION, THE BRAKE PEDAL HAD TO BE PUMPED A COUPLE OF TIMES BEFORE THE BRAKES COULD FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE FLUID BLED AND THE ANTI-LOCK BRAKE SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 05/10/17*LJ UPDATED 09/15/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945071January 13, 2017
AIR BAGS
TAKATA RECALL STILL NO WORD ON WHEN THE RECALL WILL BE FIXED, RECALL ISSUED 6/1/16, NOTICES SENT 6/15/16 ADVISING OWNERS THAT THEY WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE. STILL NOTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944553January 12, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000. UPDATED 04/19/17 *LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944058January 10, 2017
SERVICE BRAKES
TAKATA RECALL WHILE ON BOTH CITY STREET & HIGHWAY IN LIGHT SNOW BRAKES LOCK UP AND BRAKE PEDAL STAY LOW AFTERWARDS. DEALERSHIP SAYS THIS IS BECAUSE IT NEEDS NEW HYDRAULIC CONTROL UNIT COST $1500.00. LOUISVILLE KY NEWS CHANNEL DID PROGRAM ON THIS VERY PROBLEM LAST WEEK IN DEC '16. THIS IS DANGEROUS, EXPENSIVE AND IS HAPPENING ENOUGH THAT OUR LOCAL NEWS IS REPORTING. SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940326January 7, 2017
SERVICE BRAKES
AFTER AN ABS-ASSISTED BRAKING MANEUVER ON SNOW/SLICK ROAD RECENTLY, THE BRAKE PEDAL HAD NO PRESSURE "WENT SOFT," AND REQUIRED EXTRAORDINARY PRESSURE TO ACTIVATE THE BRAKES. I HAVE TO PRESS DOWN TO THE FLOOR OF THE VEHICLE HARD TO ACTIVATE THE BRAKES. THERE IS NO RESISTANCE ON THE BRAKE PEDAL. THE VEHICLE HAS 116,000 MILES CURRENTLY. THE SAME INCIDENT OCCURRED IN FEBRUARY 2015 WHEN THE VEHICLE HAD APPROXIMATELY 102,000 MILES. DEALERSHIP PERFORMED ABS BLEED TWICE WHICH PROVIDED SOME BOOST TO BRAKING SYSTEM, BUT NOT COMPLETE BRAKING RECOVERY. BRAKE PEDAL STILL FEELS SOFT. MECHANIC RECOMMENDED NEW HYDRAULIC CONTROL MODULE FOR $800 (PART ONLY)! VERY EXPENSIVE REPAIR THAT MAY BE SUSCEPTIBLE TO YEAR OVER YEAR SCRUTINY DUE TO IRREGULAR ROAD CONDITIONS. IN BOTH INSTANCES, THE VEHICLE WAS IN MOTION AND AN ATTEMPT WAS MADE TO BRAKE ON A SLICK, SNOWY, CITY ROAD AT NO MORE THAN 15-20 MPH. ONE INSTANCE WAS A LEFT-HAND TURN AND THE OTHER INSTANCE WAS TRAVELING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940090January 6, 2017
AIR BAGS
"TAKATA RECALL" MY QUESTION IS ITS BEEN OVER HALF A YEAR SINCE THE RECALL, IS THERE A SOLUTION IN THE NEAR FUTURE THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940150January 6, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL TRAVELED TO THE FLOOR AND HESITATED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939956January 5, 2017
SERVICE BRAKES
IF THE BRAKES ARE EVER HIT SUDDENLY, THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR THE NEXT TIME IT IS USED. BRAKING HAPPENS BUT ONLY WHEN THE PEDAL NEARLY REACHES THE FLOOR. THIS CHANGE IN PEDAL LOCATION WITH NO WARNING IS VERY DANGEROUS. THE BRAKE WILL RE-SET AFTER SOME TIME, RANGING FROM A FEW DAYS TO UP TO A MONTH. I HAD THE BRAKES SERVIED (ALL WHEELS). MY MECHANIC TESTED THE ABS SENSOR AND SAID THAT WAS NOT THE PROBLEM. HE WAS UNABLE TO DIAGNOSE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939989January 5, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED WHILE DRIVING ON THE HIGHWAY AND THE DECELERATION WAS NOT NORMAL. THE DEALER DIAGNOSED THAT THE HYDRAULIC UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939140January 3, 2017
AIR BAGS, SERVICE BRAKES
TAKATA RECALL FOR MY VEHICLE. THE AREAS IN FRONT ON THE DASHBOARD LOOK AS THOUGH THE ENTIRE SYSTEM BENEATH THE MATERIAL WANTS TO FALL APART. AS IF THE DASHBOARD IS SLOWING DEFORMING. BRAKES WHEN PRESSING THE BRAKES WHILE DRIVING OVER ROUGH SURFACES, WET SURFACES, DRY SURFACES, OR UNEVEN SURFACES THE BRAKES WILL SIMPLY "GO OUT". THE BRAKE PEDAL WILL GO ALL THE WAY DOWN TO THE FLOOR. ITS ALMOST LIKE THE BRAKES ARE EXPERIENCING A STRONG-WINDED BELCH. THE BRAKES WILL NOT ALLOW THE CAR TO COME TO A FULL STOP EVEN WHEN PRESSING DOWN FULL FORCE ON THE BRAKES. IT TAKES A FEW MOMENTS OF HOLDING THE BRAKE PEDAL DOWN AS HARD AS POSSIBLE IN ORDER FOR THE VEHICLE TO TRULY STOP. ON EVEN-FLAT SURFACES, IF I'M IN A SITUATION WHERE I NEED TO PRESS DOWN ON THE BRAKES IMMEDIATELY, THE BRAKES WILL SIMPLY "GO OUT". THE MANY DIFFERENT SURFACES REFER TO TRAIN TRACKS, FLAT/EVEN PAVED ROADS, WET PAVEMENT ROADS THAT ARE MOIST OR WET STREETS THAT HAVE AN UNEVEN AREAS, OR DRY SURFACES. AFTER SEVERAL ATTEMPTS TO REGAIN THE PROPER FUNCTION OF THE BRAKES, THE FUNCTION WILL COME BACK. I'M FORCED TO PULL OVER TO THE SIDE OF THE ROAD AND TURNING ON THE HAZARD LIGHTS SO I CAN CONSTANTLY "PUMP" THE BRAKE PEDAL. EVERY DAY I GET BEHIND THE WHEEL I'M AFRAID FOR MY LIFE AND OTHERS ON THE ROAD WITH MY VEHICLE BECAUSE THE VEHICLE IS VERY UNSAFE DUE TO THE IMPROPER FUNCTION OF THE BRAKE SYSTEM AND THE POOR AIRBAGS. THE PROBLEM WITH THE BRAKES HAPPENS TO ME EVERY DAY I LEAVE MY NEIGHBORHOOD. IT'S SO UNSAFE TO NOT PRESS THE BRAKES BEFORE LEAVING MY NEIGHBORHOOD. I HAVE TO ROLL OVER THE AREA VERY SLOWLY SO THE BRAKES DON'T "GO OUT". IN THE FRONT OF MY NEIGHBORHOOD, THERE IS A CROSSWALK AND KIDS ARE ALWAYS WALKING PAST THE NEIGHBORHOOD BECAUSE THE HIGH SCHOOL IS RIGHT ACROSS THE STREET. I HAVE TO SLOWLY GO OVER THE ROUGH AREA, WHICH HAS 2 SPEED BUMPS AND BRICK PAVEMENT IN BETWEEN THE TWO SPEED BUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939069January 2, 2017
SERVICE BRAKES, WHEELS, UNKNOWN OR OTHER
ON 12-23-2016, INVOLVED IN A CAR ACCIDENT. GOING DOWN A SLIGHT HILL WHILE IT WAS SNOWING. COULDN'T GET THE VEHICLE TO STOP. PUMPED ON THE BRAKE AND IT WOULDN'T CATCH . WHEN I GOT TO THE STOP SIGN I PRESSED DOWN ON THE BRAKE AND THE VEHICLE SLID THROUGH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10938708December 30, 2016
SERVICE BRAKES
HAD TO REPLACE THE ABS HYDRAULIC CONTROL UNIT. PREVIOUSLY WHEN THE ABS TRIGGERED THE PEDAL WENT SOFT AND THE BRAKING FORCES WAS SIGNIFICANTLY REDUCED. BRAKING RETURNED TO NORMAL AFTER THE CAR WAS SHUTOFF FOR AN HOUR OR SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938833December 30, 2016
SERVICE BRAKES
DURING NORMAL DRIVING CONDITIONS, AT A SPEED OF APPROX 35 MPH IN DRY WEATHER WHEN MY SON PUSHED THE BRAKE PEDAL TO COME TO A STOP THE ABS SYSTEM KICKED IN AND ACTE LIKE IN WET /SLIPPERY CONDITION AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. CAR SLOWLY COME TO A STOP. AFTER THAT HE DROVE HOME SLOWLY, BUT COULD NOT DUPLICATE BRAKE ISSUE AGAIN. THIS HAPPENED IN NOVEMBER 17, 2016 AND SINCE THAN THE BRAKES SEEM TO WORK OK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938439December 29, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE APPROACHING A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. IN ADDITION THE VEHICLE STOPPED INDEPENDENTLY AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS PUMP NEEDED TO BE REPLACED THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 05/09/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938504December 29, 2016
SERVICE BRAKES
LIKE IN A RECENT NHTSA NOTICE, MY BRAKES WENT SOFT WHEN BRAKING ON ON UNEVEN PAVEMENT ON A CITY STREET AND I CONTINUED INTO THE INTERSECTION BEFORE STOPPING. NO ACCIDENT OCCURRED. I PUMPED THE BRAKES SEVERAL TIMES AND THE BRAKE PRESSURE RETURNED THOUGH FELT SOFT THE REMAINDER OF THE TRIP OF 10 MILES. THIS ACCURRED IN NOVEMBER OF 2016. I GOT A BRAKE JOB FROM THE FORD DEALER FOLLOWING THIS INCIDENT. I WAS GETTING CLOSE TO NEEDING A BRAKE JOB ANYWAY. AFTER YOUR RECENT NOTICE I'M CONCERNED THAT THE ISSUE STILL EXISTS AND CAN REOCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937819December 28, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO STOP FOR AN EXTENDED DISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE PADS AND ROTORS WERE REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937836December 28, 2016
AIR BAGS, SERVICE BRAKES
ON MY DASHBOARD, ON THE PASSENGER SIDE, THERE IS A HOLE THE PART OF THE CONSOLE PUSHED UP WHERE I THINK IS THE AIRBAG. PLUS MY BRAKES ARE NOT WORKING PROPERLY. I HAVE TO PUMP MY BRAKES TO MAKE A COMPLETE STOP. IN ICY CONDITIONS, I SLOW DOWN WHILE PUMPING MY BRAKES LIGHTLY. I DID NOT RECEIVED ANY NOTICES BY MAIL ON RECALLS. I'VE MOVED TO A NEW LOCATION ABOUT 1 1/2 YEARS AGO. NO ACCIDENTS YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937838December 28, 2016
SERVICE BRAKES
I HAVE BEEN EXPERIENCING ISSUES WITH THE BRAKE PEDAL LOSING PRESSURE OR "GOING SOFT" AFTER INCIDENTS OF HEAVY BRAKING. ALONG WITH THE SPONGY PEDAL, AN APPARENT LOSS OF BRAKING POWER IS NOW EVIDENT ALSO. AN OCCURRENCE OF THIS PROBLEM HAPPENED ONCE BEFORE ABOUT 2-3 MONTHS AGO BUT THE PROBLEM SEEMED TO GO AWAY AFTER SEVERAL HOURS OF THE VEHICLE BEING TURNED OFF. THE MOST RECENT INSTANCE HAPPENED A COUPLE OF DAYS AGO WHEN I NEEDED TO BRAKE QUICKLY WHILE DRIVING ON THE INTERSTATE. I FELT THE ABS SYSTEM KICK IN AND THE VEHICLE STOPPED. HOWEVER, DURING THE HEAVY BRAKING THE PEDAL TRAVELED MUCH FURTHER THAN NORMAL AND AFTERWARDS MUCH OF THE EFFECTIVENESS OF THE PEDAL WAS LOST. THE BRAKING SYSTEM REMAINS IN THIS STATE AT THE TIME OF TYPING THIS. AFTER DOING SOME INTERNET RESEARCHING, I HAVE FOUND THAT MANY OTHER MILAN AND FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEMS WITH THEIR VEHICLES. I HAVE CONSULTED WITH THE LOCAL FORD DEALER AS WELL AS FORD CUSTOMER SERVICE, AND BOTH HAVE STATED THAT THEY HAVE NO KNOWLEDGE OF PRIOR PROBLEMS LIKE THE ONES I HAVE DESCRIBED. I HAVE AN APPOINTMENT TO HAVE THE BRAKES INSPECTED BY THE DEALER ON 1/4/17. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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