Mercury Milan Complaints (2010)

1,062 consumer complaints on file.

#11103504June 22, 2018
STEERING
I HAVE TOOK MY CAR IN FOR THE POWER STEERING AND IT'S ALWAYS REQUIRING POWER STEERING MAINTENANCE, THE STEERING WHEEL GOT STIFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103087June 21, 2018
VEHICLE SPEED CONTROL
SURGING WHILE DRIVING ON URBAN STREET, CHECK ENGINE LIGHT CAME ON, MECHANIC SAID CODE 2111 SHOWS. CODE INDICATES MALFUNCTIONING THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102480June 18, 2018
STEERING
I WAS IN A PARKING LOT AND WHEN I TURNED ON IGNITION AND POWER ASSIST FAULT LIGHT LIT UP ON PANEL AND WHEN TRIED TO BACK UP HAD NO POWER STEERING. TURNED CAR OFF AND BACK ON NUMEROUS TIMES BUT SAME LIGHTS AND LOUD WARNING SOUND. TRIED TO DRIVE OUT OF PARKING LOT BUT SERVICE ADVANCE TRAC LIGHT CAME ON AND COULDN'T TURN STEERING WHEEL TO DRIVE CAR. HAD TO LEAVE MY CAR AT RESTAURANT AND CALL FOR A RIDE BACK TO WORK. THERE IS A RECALL FOR 2011 MERCURY MILAN BUT NOT 2010. THIS MAKES NO SENSE. SOMEONE IS GOING TO GET INJURED OR EVEN DIE IF NOT RECALLED FOR REPAIRS. I JUST GOT THIS CAR PAID FOR AND NOW HAVING PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102219June 15, 2018
STEERING
POWER STEERING FAILED WHILE DRIVING IN NEIGHBORHOOD AT 30 MPH. THE POWER STEERING GEAR ASSEMBLY AND TIE RODS WERE REPLACED 3 MONTHS/3,000 AGO FOR THE SAME EXACT FAILURE. THERE NEEDS TO BE A RECALL FOR THE MILAN 2010 FOR THIS ISSUE JUST LIKE THERE IS A RECALL FOR THE MILAN 2011 AND FUSION 2011/2012. SEE INITIAL COMPLAINT # 11081366.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101651June 13, 2018
AIR BAGS
I HAVE BEEN COMPLAINING ABOUT THIS SEVERAL TIMES TO FORD MOTOR CO AND MY FORD DEALERSHIP, GORSH IN HEMET CA WHO SAY "THEY DON'T HAVE ANY" AND NHTSA FOR MANY YEARS AND HAVE LETTERS TO PROVE IT. AS OF 6/15/18 NHTSA STATES ON THEIR WEBSITE "...REMEDY NOT YET AVAILABLE." WHAT? WHEN WILL I GET MY AIRBAG? MY FRIENDS, GRANDCHILDREN AND FATHER NEED AN AIRBAG? MY 8+ YEARS IS LONG ENOUGH TO WAIT. SO HERE'S ANOTHER COMPLAINT. IT'S TIME FOR YOU - NHTSA RECALL #16V384 AND MFG. RECALL # 16S26 OF 06-01-16 TO BE HEARD IN COURT AND GET MY AIRBAG ALONG WITH ALL OTHERS WHO HAVE BEEN WAITING ON TAKATA. (I CALLED YOUR 888 NUMBER AND WAS SENT AGAIN TO BACK TO YOUR INTERNET SITE!) EVERY TIME I SEE THIS SUBJECT ON TV AND JUST RECENTLY HEARD ANOTHER CAMPAIGN CALL "OPERATION FIND & FIX" IS ALL WELL AND GOOD AND THEY ALWAYS SEEM TO BE ON THE MANUFACTURERS SIDE... AND, SAY "GET YOUR CAR/S IN PEOPLE AND REPLACE THOSE AIRBAGS THEY CAUSE HARM AND DEATH!" DAH!!! IT'S NOT USUALLY 'US'. WE CAN'T GET THE DARN AIRBAGS! THERE NOT AVAILABLE! GET US THE 'DARN AIRBAGS' AND WE WILL PUT THEM IN. AND LET US PUT THE 'AIRBAG' IN BEFORE WE HAVE TO DESCRIBE THE "NOTE" DESCRIBING OUR EXPERIENCE BELOW BEFORE WE HAVE A "BAD" ONE !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099386June 3, 2018
FUEL/PROPULSION SYSTEM, STEERING, WHEELS
WELL FOR STARTERS ITS THROWING A CODE SAYING THAT I HAVE A SMALL FUEL LEAK SOME WHERE AND THE 2 IS ONE DAY I HAD A FLAT AND AFTER I CHANGED THE TIRE THE POWER STEERING WENT OUT AND NOT ONLY THAT BUT THE CAR HAS A HEAVY VIBRATION IN IT AND WHILE DRIVING IT WANT TO TAKE OFF EITHER LEFT OR RIGHT WHICH ENDED UP WITH ME RUNNING OFF THE ROAD TWICE ALREADY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11097759May 24, 2018
AIR BAGS
TAKATA RECALL. I HAVE BEEN WAITING FOR TWO YEARS. STILL NO AIR BAG REPLACEMENT! FORD ADVISES NOT TO LET ANYONE SIT IN FRONT PASSENGER SEAT, BUT I CANNOT DO THAT. FORD HAS NOT ACTED IN A TIMELY MANNER. FIRST NOTICE CAME IN SUMMER OF 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097843May 24, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 40 MPH, THE AIR BAG INDICATOR ILLUMINATED AND A WARNING TO REMOVE ALL ITEMS FROM THE FRONT PASSENGER SEAT WAS DISPLAYED. THE DEALER (PENSACOLA FORD, 6397 PENSACOLA BLVD, PENSACOLA, FL 32505) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE AIR BAG REPLACEMENT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FROM THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096746May 18, 2018
STEERING
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 65 MPH, THE ADVANCE TRAC AND SERVICE POWER STEERING WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING FAILED, WHICH MADE IT DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. NEITHER AN AUTHORIZED DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 214,145.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092724May 9, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM, STEERING
MY STEERING WHEEL COMPLETELY WENT OFF IN THE FREEWAY I GOT A SIGN ON THE DASHBOARD TO SERVICE STEERING WHEEL NOW AND THEN MY STEERING WHEEL STOPPED WORKING AS I WAS DRIVING IN THE FREEWAY. AFTER GETTING THIS FIXED LESS THEN A YEAR LATER THE SAME ISSUE HAPPENED AS I WAS DRIVING MY STEERING WHEEL JUST LOCKED AND IT WAS VERY DIFFICULT FOR ME TO STEER MY CAR TO A SAFE PLACE. THIS IS THE SECOND TIME THIS HAPPENED THE FIRST TIME BEING ON THE FREEWAY AND THIS SECOND TIME DRIVING IN THE STREETS BOTH TIMES IT HAPPENED WHILE I WAS DRIVING FROM ONE SECOND TO THE NEXT I GOT A MESSAGE TO SERVICE STEERING WHEEL NOW AND THEN MY STEERING WHEEL AUTOMATICLY LOCKED AND IT MADE IT EXTREMELY DIFFICULT TO MANUEVER THE CAR TO A SAFE PLACE. BOTH TIMES MY CHILDREN WERE IN THE CAR AND IT WAS A VERY SCARY THING TO GO THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092549May 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (JORDAN FORD, 2411 PAT BOOKER RD, UNIVERSAL CITY, TX 78148, (210) 477-8000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092203May 7, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. ON SEVERAL OCCASIONS, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE STOPPING DISTANCE WAS INCREASED. ON ONE OCCASION, THE VEHICLE DROVE THROUGH AN INTERSECTION BEFORE COMING TO A STOP. THE CONTACT, A CERTIFIED MECHANIC, DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090446April 27, 2018
SERVICE BRAKES
BRAKES FAILING! VEHICLE WILL STOP ON INITIAL DEPRESSION OF BRAKE PEDAL. CONDITION ARISES WHEN ONCE AT A COMPLETE STOP AFTER INITIATING A BRAKING EVENT, IF PEDAL IS RELEASED AND THEN RE-DEPRESSED, THE PEDAL WILL GO TO THE FLOOR AND THE VEHICLE WILL NOT STOP. CONDITION IS INTERMITTENT, BUT GUARANTEED TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090608April 25, 2018
AIR BAGS
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT REGARDING A TWO YEAR DELAY BY FORD IN RECALL OF TAKATA PASSENGER SIDE AIRBAG. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088880April 18, 2018
SERVICE BRAKES
MY WIFE HAD A TOTAL BRAKE FAILURE (PEDAL WENT TO THE FLOOR, NO WARNING LIGHTS OR ANY PRIOR PROBLEMS) AS A RESULT OF WHICH SHE WENT THROUGH A RED LIGHT. SHE ROLLED TO THE SIDE OF THE ROAD WHERE SHE SHUT EVERYTHING OFF. WHEN SHE RESTARTED THE BRAKES WORKED FINE. FORD DELER SAYS A $1454 NEW HCU UNIT MAY FIX THE PROBLEM. NO OTHER DIAGNOSIS EVEN THOUGH BRAKE SYSTEM WAS THOROUGHLY EXAMINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084054April 9, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM
TAKATA RECALL . WE WERE NOTIFIED YEARS AGO, STILL PASSENGER SIDE AIR BAG NOT REPLACED. NOW FORD IS TELLING US NOT LET ANYONE SIT IN THE PASSENGER SEAT. FORD HAD IGNORED ALL OUR CORRESPONDENCE. IT'S REDICULOUS, WILL NEVER PURCHASE ANOTHER FORD PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083843April 8, 2018
UNKNOWN OR OTHER
NOTHING HAS HAPPENED YET , I'M JUST SHOCKED TO KNOW THAT THEY HAVEN'T CAME UP FOR A REMEDY FOR THE AIRBAG RECALL. IF SOMETHING HAPPENS TO MY DAUGHTER WHO DRIVES THIS CAR EVERYDAY I DON'T KNOW WHAT I WOULD DO. MY CHILDREN ARE MY LIFE !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083808April 7, 2018
STEERING
DRIVING UP ICY CURVE UP HILL, SERVICE POWER STEERING NOW CAME ON. VEHICLE LOST ALL STEERING LOCKED AND RAN OFF ROAD. NOW IT'S IN A SUPER HUMAN STEERING MODE IN MY DRIVEWAY WHERE ITS BEEN SINCE THE INCIDENT. WAS BEING DRIVEN BY MY DAUGHTER WITH MY OTHER 4 ELEMENTARY STUDENTS ON ICY ROADS IN ALASKA. FORD IS WILLING TO KILL FAMILIES I SEE. 72,000 MILES. CALLED DEALER AND SAID SEND ME ALL INFORMATION FROM MY SCAN. NEVER HEARD BACK FROM KENDALL FORD IN ANCHORAGE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11083711April 6, 2018
STEERING
WHILE IN MOTION THE STEERING OF MY VEHICLE BECAME VERY HARD ON A CITY STREET AS I WAS COMING HOME FROM WORK .IT WAS VERY DIFFICULT TO TURN EVEN ON THE BUSY THOROUGHFARES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082453April 2, 2018
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE TRANSMISSION WRENCH ICON REMAINED ILLUMINATED FOR MONTHS. THE DEALER (NATCHEZ FORD LINCOLN, 14 SGT PRENTISS DR, NATCHEZ, MS 39120, (601) 445-0076) REFUSED TO PROVIDE A SOLUTION AND SUGGESTED THAT THE VEHICLE BE DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THERE WAS A REMEDY FOR AN UNKNOWN TRANSMISSION RECALL THAT WAS NOT PERFORMED ON THE VEHICLE; HOWEVER, THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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