Mercury Milan Complaints (2007)

434 consumer complaints on file.

#10938023December 28, 2016
SERVICE BRAKES
WHEN THE CAR IS UNDER BRAKING (LIGHT OR HEAVY) CONDITIONS OVER ROUGH OR UNEVEN SURFACES, SUCH AS A MANHOLE COVER, OR ON SLIPPERY ROADS, THE ANTI-LOCK BRAKING SYSTEM DOES NOT WORK PROPERLY. THIS INCREASES THE DISTANCE REQUIRED TO STOP THE CAR, HEIGHTENING THE CHANCE OF A CRASH. SPECIFICALLY- THE VEHICLE IS OPERATING UNDER NORMAL BRAKING CIRCUMSTANCES OVER A ROUGH OR SLIPPERY SURFACE AT LESS THAN 30MPH, AT THIS TIME THE ABS ENGAGES (SOMETIMES INAPPROPRIATELY/TOO CONSERVATIVE APPLICATION OF ABS), AND IT FEELS AS IF AIR IS INJECTED INTO THE HYDRAULIC SYSTEM BY THE ABS PUMP AT THIS TIME (NOT 100% SURE IF THAT IS WHAT IS OCCURRING, BUT THAT IS WHAT IT FEELS LIKE), AS THE PEDAL WILL BECOME EITHER VERY SOFT (POOR BRAKES WITH HEAVY BIAS FRONT TO BACK THROUGHOUT THE PEDAL TRAVEL) OR GO ALL THE WAY TO THE FLOOR (NO BRAKES). IF THE BRAKES ARE PUMPED IN A PANIC MODE RAPID SUCCESSION AFTER THIS "NO BRAKES" CONDITION, THE PEDAL WILL INCREASE IN STIFFNESS SOMEWHAT, BUT STILL ONLY WHAT I WOULD CHARACTERIZE AS 30% BRAKING EFFECTIVENESS. BARELY ENOUGH TO COME TO A STOP IN A REASONABLE DISTANCE. AFTER THIS ABS PUMP CYCLING, THE PEDAL WILL ALSO HAVE A DIFFERENT BRAKING "FEEL" WITH EVERY SINGLE SUBSEQUENT BRAKE PEDAL OPERATION CYCLE. SOMETIMES THE REAR BRAKES ENGAGE FIRST, NOT SLOWING THE CAR SUFFICIENTLY ENOUGH W/OUT THE FRONT BRAKES, FORCING INCREASED PEDAL PRESSURE TO BE APPLIED, THEN THE FRONT BRAKES ENGAGE SUDDENLY AND UNSETTLE THE CAR. THIS BRAKING CONDITION LASTS INDEFINITELY AFTER THE ABS PUMP CYCLING EVENT. EVEN IF THE BRAKES ARE BLED BY A FORD OR OTHERWISE QUALIFIED MECHANIC, THE CAR IS SUBJECT TO THIS SAME BEHAVIOR UPON THE NEXT CYCLING OF THE ABS BRAKING SYSTEM. THE VEHICLE HAS 201K MILES, AND HAS BEEN EXHIBITING THIS ANNOYING AND DANGEROUS BEHAVIOR SINCE APPROXIMATELY 75K MILES. DATE OCCURRED FIELD ON THIS WEBPAGE IS MOST RECENT TIME THAT THIS HAS OCCURRED OVER MANY YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938346December 28, 2016
SERVICE BRAKES
IN TWO SEPARATE INSTANCES, I HAD TO BRAKE HARD ON SLIPPERY SURFACES. BOTH TIMES THE ANTI-LOCK BRAKES ENGAGED AND STOPPED ME, BUT IN EACH CASE THE NEXT TIME I APPLIED THE BRAKES THE PEDAL WENT SOFT, NEARLY TOUCHED THE FLOOR AND THE BRAKING WAS LESS EFFECTIVE. IN BOTH INSTANCES THE VEHICLE WAS IN MOTION, ON A STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938365December 28, 2016
SERVICE BRAKES
LOST MY FRONT BRAKES AFTER HITTING POTHOLE ON ONE OCCASION AND HAS HAPPENED A FEW TIMES IN WET WEATHER WITH MINOR BUMPS, FIGURED OUT THAT I HAD TO TURN MY VEHICLE OFF TO RESET COMPUTER AND PUMPED MY BRAKES AS IF I JUST CHANGED THEM AND THEY CAME BACK.THE FIRST TIME THIS HAPPENED WAS ABOUT THREE YEARS AGO MADE SOME CALLS TO DEALERS WITH NO ANSWERS AND MY MECHANIC COULDN'T FIND ANYTHING AND HAS HAPPENED AT LEAST 4 TIMES SINCE THEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937640December 27, 2016
SERVICE BRAKES
SHORTLY AFTER BEING INVOLVED IN A REAR END COLLISION, THE CAR HAD AN INSTANCE OF THE BRAKE PEDAL GOING SOFT AND HARD TO GET THE VEHICLE TO STOP WITHOUT ADDITIONAL EFFORT ON THE BRAKE PEDAL. AFTER DOING SOME ONLINE RESEARCH, I FOUND AN ARTICLE THAT SAID TO FIND A SPOT TO GET THE CAR UP TO SPEED AND FORCE A RAPID BRAKING SITUATION TO GET THE STUCK SPOOL VALVES IN THE ABS UNIT TO RELEASE. I DID THIS AND THE PROBLEM WENT AWAY. I DID THIS SO THAT THE CAR COULD BE FUNCTIONAL BEFORE GOING TO THE COLLISION SHOP FOR REPAIRS. AT THE COLLISION SHOP, I ASKED FOR THE CARS BRAKE SYSTEM TO BE INSPECTED SPECIFICALLY FOR THIS ABS UNITS ISSUES, AND EVEN BROUGHT IN A COPY OF THE ONLINE RESEARCH I HAD DONE. THE FORD DEALER THAT DID THE COLLISION REPAIR DID NOT FIND ANY BRAKE ISSUE TO CORRECT. NOW 6 MONTHS LATER WITH A RECENT SNOWFALL THAT HAD LEFT OUR AREA ICY, THE CAR'S ABS UNIT WAS CALLED ON FOR A SLIP CONDITION WHILE STOPPING. MY DAUGHTER CALLED ME AND TOLD ME ABOUT THIS EVENT WHEN IT OCCURRED, AND I TOLD HER I WOULD BRING IT BACK TO THE DEALER THAT INSPECTED IT. BY THE TIME I CAME HOME TO TAKE THE CAR BACK IN, THE CAR WAS AGAIN FINE. I AM WANTING THIS ISSUE TO BE PUSHED FORWARD TO FORCE FORD TO HAVE THE CAR REPAIR THE CAR, SINCE IT HAS SHOW TWO SEPARATE INSTANCES OF WHAT I WOULD CALL BRAKE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937762December 27, 2016
SERVICE BRAKES
WHEN DRIVING THE BRAKE PEDDLE WILL GO ALMOST TO THE FLOOR. BRAKE PEDDLE GOES SOFT AND GOES TO FLOOR AFTER THE ABS HAS BEEN USED. PEDDLE HAS TO BE PUMP UP TO GET BRAKING BACK. DOES NOT CORRECTS PROBLEM FOR IT WILL REOCCUR IN A FEW DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937332December 24, 2016
AIR BAGS
HOW CAN OTHER STATES GET THE REPLACEMENT AIRBAG @ FLORIDA IS NOT EVEN CLOSE TO THAT LIST OF REPAIRS YET SOON IT WILL BE 2017 @ I'M STILL WAITING FOR MY REPLACEMENT ON MY AIRBAG FOR 2007 MERCURY MILAN I GOT MY NOTICE BACK IN 7/20/16 @ WHY CAN'T YOU SAVE A LIVES TODAY BY DOING THE RIGHT THING BY HAVING AIRBAGS REPLACED IN THE WARMEST STATE NOW PLEASE GET BACK TO ME I'M AT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936299December 19, 2016
SERVICE BRAKES
AFTER ABS ENGAGED, BRAKE PEDAL SUNK TO FLOOR ON SUBSEQUENT STOPS. FOUND CAUSE ON INTERNET. CONCENSUS WAS THAT THERE IS A DEFECTIVE ABS HYDRAULIC CONTROL UNIT. THIS IS A BIG TIME SAFETY ISSUE. DEALER WANTS 1,000 DOLLARS TO REPLACE. FORD SHOULD COVER THIS REPAIR AS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935129December 13, 2016
AIR BAGS
TAKATA AIR BAG ON PASSENGER FRONTAL IS DEFECTIVE. WALLACE LINCOLN 5555 S US HWY 1 FT PIERCE FL 34982 PHONE # 772-461-6060 WILL NOT ORDER A AIR BAG FOR MY CAR . I BROUGHT IN THE NOTIFICATION FORD SENT ME AND THEY TOLD ME I HAVE TO HAVE THREE OF THEM FOR THEM TO ORDER A AIR BAG,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934889December 12, 2016
STRUCTURE, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE DASHBOARD HAD A CRACK NEAR THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,465. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934587December 12, 2016
AIR BAGS
NOW SINCE YOU NO LONGER HAVE THE EQUIPMENT TO REPLACE MY AIRBAG ON 2007 MERCURY MILAN NOW I WANT TO DRIVE SAFE SO ARE YOU WILLING TO GIVE ME MONEY THAT I'VE SPENT ON MY 2007 MERCURY MILAN TO GET A VEHICLE THAT HAS NO RECALL SO I CAN DRIVE SAFE TODAY CUZ I'VE HAD AT 4 TIMES A VERY CLOSE CALL AN HEAD-ON COLLISION NOW I WANT SOME ANSWERS TODAY CUZ I WANT TO DRIVE SAFE TODAY OK MY FRIENDS I'LL BE WAITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934804December 12, 2016
AIR BAGS
TAKATA RECALL MY CAR HAS A AIRBAG RECALL WHICH I RECEIVED NOTICE OF THE RECALL JULY 2016.. IT STATED THAT I WOULD RECEIVE A NOTICE FROM FORD MOTOR COMPANY WHEN PARTS WERE AVAILABLE WHICH I HAVE YET TO RECEIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934808December 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934454December 10, 2016
SERVICE BRAKES
BREAK PEDAL GOES TO FLOOR INTERMITTENTLY WITH VERY WEAK BRAKES. BELIEVE THIS TO BE ABS PUMP PROBLEM AFTER READING UP WITH MANY OTHER OWNERS HAVING SAME PROBLEM. HAVE REPLACED ENTIRE BRAKE SYSTEM (EXCEPT ABS PUMP) THUS FAR AND PROBLEM STILL EXISTS. HOW HAS THIS NOT BEEN RECALLED YET?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930150December 6, 2016
AIR BAGS
I RECEIVED A RECALL NOTICE DATED JULY 2016 AND, DESPITE THE LETTER STATING THAT I WOULD BE CONTACTED BY FORD MOTOR WHEN PARTS BECAME AVAILABLE, I HAVE HEARD NOTHING FURTHER. SINCE THIS IS A SAFETY ISSUE, I EXPECT PROMPT REMEDIAL ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928714November 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928058November 26, 2016
AIR BAGS
BACK IN JULY, 2016, I RECEIVED A NOTICE FROM FORD RE: A RECALL ON THE FRONTAL AIRBAG INFLATOR. NO FURTHER NOTICES HAVE BEEN RECEIVED REGARDING FIXING THIS PROBLEM. WHEN WILL THE SITUATION BE RESOLVED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925743November 14, 2016
UNKNOWN OR OTHER
WENT OUT TO CAR TO START BEFORE LEAVING TO GO TO WORK NOTICE THAT THE CAR STEERING WHEEL WOULD NOT TURN. GOT OUT THE VEHICLE POP THE HOOD OF THE CAR AND SEEN THAT THE BELT HAD COME OFF THE PULLEYS THE BELT IT'S SELF WAS NOT BROKE BUT OF THE PULLEYS. THIS IS THE THIRD TIME THIS HAS HAPPEN THIS YEAR THE FIRST TIME I HAD TO THE CAR TO JEFFY LUBE TO HAVE IT LOOK AT BECAUSE THE BELT WAS SQUEALING THEY CHECK IT OUT AND I WAS TOLD THAT THE BOLT HAD BROKE OFF AND HALF OF THE BOLT WAS STILL STUCK IN THE HOLE. I HAD THE BOLT AND PULLEY REPLACE THEN. THE SECOND TIME I HAS SITTING IN MY CAR WITH IT ON IN PARKING LOT AND I HEARD SOMETHING POP I GOT OUT POP THE HOOD AND NOTICE THE BELT WAS OFF THE PULLEY I HAD THE CAR TOWED TO A REPAIR SHOP AND WAS TOLD THE BOLT THAT HOLDS ONE OF THE PULLEYS WAS NOT FITTING PROPERLY IN THE SPACE WHERE IT BELONGS SO IT WAS LOOSENING ITSELF AND THE PULLEYS WAS COMING A LOOSE FROM ITS POSITION ALLOWING THE BELT TO COME OFF I HAD IT FIX. SO THERE HAS TO BE A DEFAULT PROBLEM WITH THE PULLEY OR BOLT OR THE HOLE THAT THE BOLT GOES IN IF THE BOLT KEEPS BREAKING OFF I'M TIRED OF REPLACING THE SAME PROBLEM EVERY COUPLE OF MONTHS I HAVE TO PAY FOR TOWING, LABOR AND PARTS TO REPAIR SHOPS I'M PRETTY SURE THIS TIME IT'S THE SAME PROBLEM I JUST HADN'T HAD IT TOWED TO A REPAIR SHOP TODAY YET SINCE IT JUST HAPPEN I SEARCH TO SEE IF MY CAR HAD A RECALL ON THIS PROBLEM HADN'T SEEN ONE YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924996November 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924652November 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924188November 4, 2016
SERVICE BRAKES
ABS BRAKING SYSTEM WAS ACTIVATED DURING RAIN (NOVEMBER '16) WHILE DRIVING ON A CITY STREET. DURING ACTIVATION, BRAKE PEDAL WENT TO FLOOR AND IT BECAME VERY DIFFICULT TO STOP THE CAR. NEARLY SLID INTO INTERSECTION. FOLLOWING THE BRAKE PEDAL GOING TO FLOOR, THE PEDAL CONTINUED TO BE SOFT AND WAS DIFFICULT TO STOP THE CAR. HAVE TRIED PUMPING THE BRAKES TO IMPROVE THE SOFTNESS, BUT THAT DOESN'T HELP VERY MUCH. TAKING TO DEALER IMMEDIATELY AS CAR HAS BECOME MORE DIFFICULT TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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