Mercury Milan Complaints (2008)

451 consumer complaints on file.

#11002834July 3, 2017
AIR BAGS
TAKATA RECALL I RECEIVED THE RECALL NOTICE A YEAR AGO AND FORD HAS STILL NOT CORRECTED THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002639July 1, 2017
SERVICE BRAKES
THE BRAKE PEDAL SOME TIMES GOES TO THE FLOOR AND DOESN'T WORK RIGHT UNTIL THE SWITCH IS TURNED OFF AND RESTARTED. THIS IS VERY DANGERISH AND WILL CAUSE AN ACCIDENT AND SOME ONE WILL BE KIL;LED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002131June 29, 2017
AIR BAGS
"TAKATA RECALL"... JUNE OF 2016 RECEIVED A RECALL NOTICE. SAID THEY WOULD GET IN TOUCH WITH ME WHEN THE RECALL GETS RECTIFIED. IT IS NOW 6-29-17 AND HAVE NOT RECEIVED ANYTHING. IT HAS BEEN OVER A YEAR AND THEY ARE SAYING "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001304June 26, 2017
AIR BAGS
TAKATA RECALL - LOCAL FORD DEALER STILL DOES NOT HAVE THE PARTS TO REPLACE THE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001254June 25, 2017
SERVICE BRAKES
WHILE COMING TO A STOP UNDER NORMAL CONDITIONS, THE PEDAL DROPS TO THE FLOOR AS IF THERE IS NO BRAKE PRESSURE. BRAKING ONLY OCCURS WHEN MY FOOT HITS THE FLOOR. THIS HAPPENS AFTER AN ABS EVENT LIKE GOING AROUND A ROUGH CORNER WHILE BRAKING. THIS HAS HAPPENED IN THE SNOW, RAIN, AND IN DRY CONDITIONS. IT IS INCONSISTENT BUT HAPPENS THE SAME WAY EVERY TIME. SOMETIMES NORMAL BRAKING RETURNS BUT SOMETIMES IT CAN TAKE UP TO 10 MINUTES FOR RETURNING BRAKE PRESSURE. IT HAS CAUSED SEVERAL NEAR ACCIDENTS AND I NO LONGER TRUST THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000908June 23, 2017
SERVICE BRAKES
WHEN APPROACHING A RED LIGHT WHILE COMING DOWN A HILL THERE WAS INITIAL RESPONSE WHEN THE BRAKE PEDAL WAS PRESSED. THEN THERE WAS NO BRAKING FOR THE 2/3'S OF THE TRAVEL THEN THERE WAS BRAKING AGAIN AT THE BOTTOM OF THE PEDAL TRAVEL. BRAKING FORCE WAS SIGNIFICANTLY LESS THAN NORMAL. PULLED OF THE ROAD AND SHUT OFF THE CAR. WHEN STARTED AGAIN THE BRAKE PERFORMANCE WAS NORMAL. THIS HAS HAPPENED TWICE - ABOUT 3-4 MONTHS APART. IT HAS BEEN TO AN INDEPENDENT SHOP AND THE DEALERSHIP AND NEITHER WERE ABLE TO REPLICATE THE PROBLEM OR DEFINITIVELY COME UP WITH A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995598June 16, 2017
POWER TRAIN
I WAS DRIVING DOWN THE ROAD WHEN MY CAR STARTED RUNNING ON FOUR CYLINDERS INSTEAD OF 6. I WAS ABLE TO GET IT TO THE DEALERSHIP VIA TOW TRUCK. THEY HAD TO REPLACE MY POWERTRAIN CONTROL MODULE (PCM) AND A COIL THAT WAS BURNT. THEY FOLLOWED THE TSB 13-4-17 THAT RELATED TO THE 2006-2008 FORD/LINCOLN/MERCURY PCM PROBLEMS. PRIOR TO THIS EVENT, MY CAR HAD NOT SHOWN ANY SIGNS OF MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993955June 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHUMACHER LINCOLN OF DELRAY WAS NOTIFIED AT (561) 454-1800 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/08/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993532June 6, 2017
SERVICE BRAKES
WHEN APPLYING BRAKE PRESSURE AND HITTING A BUMP IN THE ROAD, THE BRAKE PEDAL LOST PRESSURE AND WENT TO THE FLOOR. THE BRAKE CONTINUED TO TRAVEL TO THE FLOOR OVER THE NEXT SEVERAL ATTEMPTS TO STOP. THE BRAKES RECOVERED AFTER THE CAR HAD SAT IDLE FOR A FEW HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991626May 25, 2017
AIR BAGS, SERVICE BRAKES
I APPLIED MY BRAKES TO MAKE A TURN ON AN UNEVEN STREET AND NEXT THING YOU KNOW I HAVE SOFT BRAKES AND HAVE TO PUMP MY BREAKS 2 OR 3 TIMES TO STOP. THIS HAS BEEN AN ONGOING PROBLEM 2016. HOW MANY MORE COMPLAINTS ARE NEEDED BEFORE THERE IS A RECALL ON THE HCU UNIT THAT EVERY ONE KEEPS MENTIONING ALSO...WHEN WILL THE PASSENGER AIR BAGS COME IN FOR REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990894May 22, 2017
AIR BAGS
SAFETY RECALL RECEIVED JULY 2016 BY MAIL FROM FORD MOTOR COMPANY RE: PASSENGER FRONTAL AIRBAG INFLATOR RUPTURE IN CRASH. AS OF TODAY, NO REMEDY NOR PARTS, NOR FURTHER NOTICES RECEIVED. UNREASONABLE AMOUNT OF TIME HAS PASSED SINCE SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985081May 12, 2017
SERVICE BRAKES
SOFT BRAKES. BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR TRYING TO STOP THE CAR. NEXT MORNING IT IS OKAY. THIS HAS HAPPENED A FEW TIMES ALREADY. LOCAL SHOP FOUND NOTHING WRONG BUT INDICATED IT COULD BE POSSIBLE ANTILOCK BRAKE MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984328May 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983327May 3, 2017
AIR BAGS
TAKATA RECALL ON FORD MERCURY MILAN. IN FEBRUARY 2017 AND AGAIN MAY 2017 FORD MOTOR COMPANY WOULD NOT TELL ME WHEN MY CAR WILL BE REPAIRED. FREEDOM FORD IN TAZEWELL, VA SAID THE TAKATA RECALL WAS A NOTICE AND NOT A RECALL. THEY WILL NOT FURNISH A VEHICLE UNTIL OUR CAR IS REPAIRED AND THIS IS OUR ONLY CAR AND WE HAVE TWO YOUNG CHILDREN. THE RECALL SAYS "INJURY OR DEATH COULD RESULT" IT IS IMPOSSIBLE FOR EVERYONE TO RIDE IN THE BACK SEAT. I AM WORRIED SICK FOR OUR SAFETY. FORD MOTOR COMPANY SHOULD BE ASHAMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981624May 1, 2017
SERVICE BRAKES
OUR 2008 MERCURY MILAN BRAKES ARE "SOFT" AND HARD TO DETERMINE THE ACTUAL STOPPING DISTANCE. THE RESPONSE IS SLOW WHICH REQUIRES PUMPING WHEN TRYING TO ANTICIPATE A STOP. THE FEAR IS NEEDING TO MAKE A SUDDEN STOP WITHOUT WARNING. THIS APPEARS TO BE A SAFETY HAZARD AND RAISE MUCH CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979994April 23, 2017
SERVICE BRAKES
DRIVING AFTER IT RAINED OVER NIGHT, THE CAR IN FRONT OF ME BRAKED SUDDENLY. I HIT THE BRAKE HARD ENOUGH TO TRIGGER THE ABS SYSTEM BUT MY CAR WOULD NOT STOP. I WAS ABLE TO SWERVE OFF THE ROAD BUT WHEN I TRIED APPLYING THE BRAKE THE PEDAL WENT TO THE FLOOR AND SOFTENED. I PUT THE CAR IN PARK AND TURNED IT OFF. WHEN I TURNED IT BACK ON, THE PEDAL WAS STILL SOFT AND REQUIRED I BRAKE A GREAT DISTANCE IN ADVANCE. I HAD TO GET THE CAR TOWED BECAUSE I COULD NOT DRIVE LIKE THAT IN TRAFFIC DURING RUSH HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979067April 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969943April 1, 2017
AIR BAGS
THE DASH ON THE FRONT PASSENGER SIDE OF THE CAR IS WARPED AND STICKING UP. IT STICKS UP OVER THE DOOR FOR THE AIR BAG TO COME OUT OF. THERE IS NO WAY TO PUT IT BACK AS IT IS WARPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969815March 31, 2017
AIR BAGS
TAKATA RECALL, WE HAVE NEVER BEEN CONTACTED TO HAVE THIS ITEM REPLACED. WE RECEIVED OUR NOTICE ON JULY 2016. THIS IS A VERY DANGEROUS SITUATION AND CAUSING UNDUE MENTAL ANGUISH TO OUR FAMILY WHILE DRIVING THIS VEHICLE . WE HAVE NOT TRAVELED FAR IN THIS VEHICLE DUE TO THIS DANGEROUS CONDITION. IT IS LIKE DRIVING AN IED!!!! WHY CAN'T THE FORD MOTOR COMPANY GET THIS CORRECTED? PLEASE HELP IN ANY WAY YOU CAN TO MOVE THIS PROCESS TO A SAFE RESOLUTION. WE HAVE LOW MILES ON THIS VEHICLE AND WOULD LIKE TO HAVE THE AIRBAGS CORRECTED SO WE CAN STILL UTILIZE OUR VEHICLE TO ITS FULLEST POTENTIAL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969568March 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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