Mercury Milan Complaints (2008)

451 consumer complaints on file.

#11039401October 24, 2017
AIR BAGS
TAKATA RECALL WHAT DO I NEED TO DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039454October 24, 2017
AIR BAGS
TAKATA RECALL I TRIED CALLING SEVERAL LINCOLN DEALERSHIPS TO HAVE THE AIRBAG INFLATORS REPAIRED BUT NONE OF THE DEALERSHIPS HAVE RECEIVED THE PARTS NEEDED AND HAVE BEEN WAITING SINCE JUNE 2016. I CAN'T SELL THE VEHICLE WHICH ONLY HAS 29,000 MILES ON IT BECAUSE OF THEIR FAILURE TO SUPPLY THE REPAIR PARTS NEEDED. I CAN'T DRIVE THE CAR BECAUSE I'M AFRAID TO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039144October 24, 2017
AIR BAGS
I WAS TOLD THE AIRBAGS ARE NOT AVAILABLE. WHEN WILL I BE ABLE TO HAVE THIS PROBLEM FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039309October 24, 2017
SERVICE BRAKES
THIS IS THE 3RD TIME THIS PROBLEM HAPPENED DURING THE LAST YEAR. WHILE DRIVING AT APPROXIMATELY 30 MPH ON A CITY STREET, APPROACHING A STOP LIGHT OR REQUIRING TO "HARD" STOP WITH TRAFFIC, MY BRAKE PEDAL WENT DOWN COMPLETELY TO THE FLOOR, AND IN A SOMEWHAT SLOW DOWN, TAKING ABOUT 2-3 CAR LENGTHS TO COME TO A STOP, IT WOULD COME TO A STOP. I PUMPED MY BRAKES TO TRY AND MAKE IT STOP SOONER, AND GET A LITTLE RESISTANCE. ON 2 OCCASIONS, I KNOW I WAS TRAVELING OVER A MANHOLE COVER "WHILE THE BRAKE WAS ON" AND THEN NO BRAKES. I TOOK IT, ON 3 OCCASIONS, TO AUTO REPAIR AND THEY FIND NOTHING. NO LIGHTS COME ON, NO SIGNALS ON THE DASHBOARD. THIS IS VERY DISTURBING BECAUSE THEY HAVE GIVEN MY CAR A "CLEAR" BILL OF HEALTH. MY VEHICLE IS EQUIPPED WITH AN ABS BRAKE SYSTEM. YOU CAN FEEL SORT OF SHAKE AS SOON AS IT STARTS. RECEIPTS ARE ATTACHED FROM EACH INCIDENT. I HAVE NOTICED THIS IS AN "EXTENDED BREAKING DISTANCE" IN AN OPEN INVESTIGATION ON THIS SITE. PLEASE...THIS IS VERY DANGEROUS. THE DEALERS SHOULD HAVE A RECALL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035802October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (TALLAHASSEE LINCOLN FORD MERCURY IN TALLAHASSEE, FL, 850-878-4855) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035877October 23, 2017
AIR BAGS
TAKATA RECALL. RECALL HAS BEEN IN PLACED SINCE JUNE 2016 AND WHEN CALLING TO SCHEDULE SERVICE I AM TOLD THE PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035422October 21, 2017
AIR BAGS
TAKATA RECALL FORD STILL WAITING ON PARTS TO FIX THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034535October 19, 2017
AIR BAGS
TAKATA AIR BAG RECALL- CALLED (2) SERVICE PROVIDERS IN CENTRAL FLORIDA FROM LIST ON WWW.AIRBAGRECALL.COM- BOTH SAID "TAKATA HAS NOT MADE REPLACEMENT PARTS AVAILABLE- CANNOT PERFORM SERVICE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034341October 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (ISLAND LINCOLN MERCURY IN COCOA, FL, 321-452-9220) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034353October 18, 2017
AIR BAGS
"TAKATA RECALL' - WE RECEIVED THE FORD MOTOR CO. RECALL NOTICE IN JULY 2016 AND WE HAVE WRITTEN THREE LETTERS REQUESTING A DATE TO HAVE THE AIRBAG REPLACED. FORD KEEPS TELLING US THAT THE PARTS ARE NOT AVAILABLE IN ORDER TO SET A REPLACEMENT DATE. IT'S NOW OVER A YEAR AND STILL NO NOTICE TO TAKE THE CAR IN FOR THE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034113October 17, 2017
SERVICE BRAKES
AFTER A HARD BREAKING ON A SLIPPERY ROAD ON A CITY STREET AT ABOUT 45 MPH THE BRAKE PEDAL NOW GOES WAY FURTHER DOWN THAN IT USED TO. SEEMS TO HAVE LOST ANY EFFECT FOR AT LEAST HALF ITS TRAVEL. VERY SCARY THE FIRST TIME YOU NOTICE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033498October 16, 2017
SERVICE BRAKES
THE BRAKES FAILED TO STOP THE VEHICLE IN A SAFE DISTANCE. OCCURRED ON MULTIPLE OCCASIONS DURING A MODERATE TO HARD STOP. BREAKS AND SYSTEM HAVE BEEN INSPECTED AND MECHANIC DOES NOT FIND ANY OBVIOUS ISSUES. BREAKS ARE "SOFT" AND TAKE A HALF SECOND TO ENGAGE WHEN FOOT IS APPLIED. THIS HAS BEEN A PROBLEM FOR OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033024October 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ZECK FORD (4501 S 4TH ST, LEAVENWORTH, KS 66048). THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED, BUT NEVER ANSWERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031421October 2, 2017
AIR BAGS
TAKATA RECALL THERE HAS BEEN A RECALL OUT SINCE JUNE 1, 2016 AND IT IS STILL LISTED AS RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. THEY ARE TO NOTIFY ME BY MAIL TO LET ME KNOW WHEN I AM ABLE TO GET THIS RECALL FIXED. I BELIEVE THAT IT HAS BEEN LONG ENOUGH THAT THIS IS A CONCERNING ENOUGH PROBLEM THAT IT SHOULD BE AVAILABLE BY NOW TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030649September 30, 2017
SERVICE BRAKES
WHEN DRIVING DOWN THE HIGHWAY WHEN I PRESS THE BRAKES QUICK AND FAST IT WILL ENGAGE AND START WORKING. WHEN I SLOWLY PRESS THE BRAKES THEY DO NOT ENGAGE UNTIL THE BRAKE PEDAL IS ALMOST TO THE FLOOR. I HAVE ALMOST RAN INTO THE BACK OF MANY PEOPLE. AS I SEE ON THE INTERNET 100S OF PEOPLE IS HAVING THIS ISSUE. SO WHY HAVEN'T A RECALL BEEN DONE YET? I GUESS SOMEONE IMPORTANT HAVE TO GET KILLED BY THIS DEFECT IN ORDER FOR THE FEDERAL GOVERNMENT TO MAKE THIS ISSUE KNOWN AND DO A RECALL QUICK! ITS NOW SAFE AT ALL AND I DON'T THINK THE CAR OWNERS SHOULD HAVE TO PAY FOR THIS PROBLEM. MY CAR ONLY HAVE 74,900 MILES ON IT!!! SOMEONE PLEASE GIVE ME A RECOMMENDATION @ [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025413September 25, 2017
SERVICE BRAKES
BRAKE PEDAL IS SOFT. WHEN BRAKING , THE BRAKE PEDAL GO ALMOST TO THE FLOOR. CAR DOES STOP BUT IT IS SLOW TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024842September 21, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED, BUT THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE BRAKE PEDAL HAD TO BE DEPRESSED WITH FORCE IN ORDER FOR THE VEHICLE TO STOP. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO RICHARD BAZZY'S SHULTS FORD LINCOLN (10401 PERRY HIGHWAY WEXFORD, PA 15090, PHONE: 724-934-2388) WHERE IT WAS DIAGNOSED THAT THE ANTI SKID SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024673September 20, 2017
AIR BAGS
TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE I RECEIVED THE AIR BAG RECALL, IS THERE ANY SOLUTION TO THIS PROBLEM IN THE NEAR FUTURE, THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022361September 8, 2017
SERVICE BRAKES
ON MY WAY TO WORK YESTERDAY MY ANTI-LOCK BRAKES KICKED IN WHILE BRAKING ON AN UNEVEN/ROCKY PIECE OF ROAD. IMMEDIATELY THEREAFTER, MY BRAKES WENT COMPLETELY SOFT. I HAVE PUSH THE BRAKES DOWN ALMOST TO THE FLOOR IN ORDER TO GET THEM TO ENGAGE AT ALL. I PROCEEDED ONTO THE HIGHWAY NOT KNOWING THAT ANYTHING WAS WRONG AND THE FIRST TIME I TRIED USED THE BRAKES I NEARLY SLAMMED INTO THE CAR IN FRONT OF ME. I CONTACTED FORD ABOUT THE ISSUE TODAY, AND IT APPEARS THAT THIS IS A KNOWN DEFECT WITH THE BRAKES ON MY MODEL OF MILAN (AS WELL AS FUSIONS FROM THE SAME YEAR), AND THEY MADE NO OFFER TO CORRECT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022365September 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ UPDATED 10/27/17*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Milan