Mercedes-Benz Sprinter Service Bulletins (2022)
100 manufacturer communications on file.
- July 5, 2024•Document ID: 11005574Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI72.10-N-077998
- Date Added:
- August 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Front door collides with fender. Cause Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder.
Associated Products (12)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz SprinterAssociated Documents - July 4, 2024•Document ID: 11005573Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI14.20-N-073867_5
- Date Added:
- August 3, 2024
- Manufacturer:
- FREIGHTLINER
SummaryComplaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. NOTE: This LI supersedes LI14.20-N-073813, which is no longer valid. Cause Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.
Associated Products (32)2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Sprinter2017 Freightliner Sprinter2017 Mercedes-Benz Sprinter2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter2014 Freightliner Sprinter2014 Mercedes-Benz Sprinter2013 Freightliner Sprinter2013 Mercedes-Benz Sprinter+ 12 moreAssociated Documents - June 27, 2024•Document ID: 11003187Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- VS3RADREI
- Date Added:
- July 4, 2024
- Manufacturer:
- FREIGHTLINER
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz Vans, has determined that on certain Sprinter and Metris vehicles, the B-pillar certification label might not contain information on the vehicle's rim size, tire size, and cold tire inflation pressure required under FMVSS 110 or, as applicable, FMVSS 120. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this non-compliance is inconsequential as it relates to motor vehicle safety. MBUSA will conduct a service campaign to remedy new vehicles in dealer inventory. An authorized Mercedes-Benz dealer will replace the Certification Label on the affected vehicles.
Associated Products (12)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz SprinterAssociated Documents - May 24, 2024•Document ID: 11001114Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI14.20-N-073867
- Date Added:
- June 6, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.
Associated Products (34)2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Sprinter2017 Freightliner Sprinter2017 Mercedes-Benz Sprinter2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter2014 Freightliner Sprinter2014 Mercedes-Benz Sprinter2013 Freightliner Sprinter2013 Mercedes-Benz Sprinter+ 14 moreAssociated Documents - May 8, 2024•Document ID: 11001110Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI72.10-N-071190
- Date Added:
- June 6, 2024
- Manufacturer:
- FREIGHTLINER
SummaryComplaint: Front door collides with fender. Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder. Remedy: 1. In the event of damage to be claimed under warranty, please follow warranty guidelines 10.11.1 (see note) 2. Damaged body components will need to be repaired or replaced by a MB certified collision center. While at the collision center, please request a visual check for cracks on threaded connection of door holder in front door. 3. Replace lower hinge of front door on affected side of vehicle. (lower hinge will need to be painted) 4. Replace door holder (on both sides) with modified, shortened door holder. 5. For a repeat failure on a vehicle that has been previously repaired with the updated parts, Please create a PTSS case.
Associated Products (10)Associated Documents - March 1, 2024•Document ID: 10253244Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- Inspect Propshaf
- Date Added:
- April 15, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryPropeller Shaft Check Strap on the crossmember may not have been installed.
Associated Products (5)Associated Documents - January 18, 2024•Document ID: 10251090Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 2024010006
- Date Added:
- March 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck Par????on Wall Bolts
Associated Products (5)Associated Documents - January 3, 2024•Document ID: 10251085Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 2023120017
- Date Added:
- March 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck patrition Wall Bolts
Associated Products (5)Associated Documents - December 13, 2023•Document ID: 10249333Service Bulletin/Repair InstructionsSTRUCTURE; VISIBILITY
- Mfr Comm. #:
- 2013120011
- Date Added:
- January 29, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of injury in the event of a crash. In addition, loosening of secured objects cannot be ruled out for vehicles with lashing rails, which could increase the risk of injury for vehicle occupants.
Associated Products (5)Associated Documents - December 13, 2023•Document ID: 10249332Service Bulletin/Repair InstructionsVISIBILITY; STRUCTURE
- Mfr Comm. #:
- 2013120001
- Date Added:
- January 29, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of injury in the event of a crash. In addition, loosening of secured objects cannot be ruled out for vehicles with lashing rails, which could increase the risk of injury for vehicle occupants.
Associated Products (3)Associated Documents - October 12, 2023•Document ID: 10246041Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- NCU VS3KRA
- Date Added:
- December 4, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryPlease see the atached documents related to the campaign listed above.
Associated Products (3)Associated Documents - October 3, 2023•Document ID: 10246043Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- NCU-23P2094109
- Date Added:
- December 4, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryPlease see the atached documents related to the campaign listed above.
Associated Products (4)Associated Documents - July 13, 2023•Document ID: 10240168Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- LI46.35-N-076604
- Date Added:
- August 2, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryVarious concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
Associated Products (14)2024 Mercedes-Benz Sprinter2023 Mercedes-Benz Sprinter2022 Mercedes-Benz Metris2022 Mercedes-Benz Sprinter2021 Mercedes-Benz Metris2021 Mercedes-Benz Sprinter2020 Mercedes-Benz Metris2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Metris2017 Mercedes-Benz Metris2016 Mercedes-Benz Metris2015 Mercedes-Benz MetrisAssociated Documents - July 5, 2023•Document ID: 10241385Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER:DELIVERY
- Mfr Comm. #:
- MB Initial NCU
- Date Added:
- August 28, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryReplace Fuel Delivery Module.
Associated Products (4)Associated Documents - April 13, 2023•Document ID: 10236406Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- News Channel Upd
- Date Added:
- May 22, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryUpdate Instrument Cluster Software
Associated Products (4)Associated Documents - April 11, 2023•Document ID: 10236404Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- NCU-23V2790616
- Date Added:
- May 22, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryUpdate Software-Driver Alert
Associated Products (4)Associated Documents - April 11, 2023•Document ID: 10236403Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- NCU-23V2790615
- Date Added:
- May 22, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryUpdate Software-Driver Alert
Associated Products (4)Associated Documents - March 8, 2023•Document ID: 10233787Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL
- Mfr Comm. #:
- LI49.20-N-075995
- Date Added:
- April 5, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in AdBlue® (SCR) control unit have been processed and rectified; however fault code P13DF00 remains active and stored in the AdBlue® (SCR) control unit. Cause The procedure for resetting the SCR/AdBlue® warning message with XENTRY Diagnosis has not been carried out. Information: In order to reset the SCR/AdBlue® warning message for SCR Generation 4, the AdBlue® system needs to be checked. Remedy Follow Diagnostic Instructions
Associated Products (6)Associated Documents - March 7, 2023•Document ID: 10234058Service Bulletin/Repair InstructionsSEATS; ELECTRICAL SYSTEM:SEAT HEATER:WIRING HARNESS
- Mfr Comm. #:
- Swivel Seat Wire
- Date Added:
- April 10, 2023
- Manufacturer:
- MERCEDES-BENZ
SummarySwivel Seat Wire Harness Routing
Associated Products (1)Associated Documents - March 1, 2023•Document ID: 10233790Service Bulletin/Repair InstructionsSTRUCTURE; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- LI72.10-N-075789
- Date Added:
- April 5, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Noise in front door from window regulator when driving. Cause Loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in the door (see attached picture). Remedy Glue in repair panel A 910 722 33 00 and screw in again with collar nut A 005 990 64 50. When using the adhesive, observe the following: Roughen the bonding surfaces slightly and clean them so that they are free of grease in order to guarantee secure bonding.
Associated Products (6)Associated Documents