Mercedes-Benz R-Class Complaints (2006)

99 consumer complaints on file.

#10811954December 23, 2015
ELECTRICAL SYSTEM
REAR LIGHT MODULES (TAIL, REVERSE, BRAKE, SIGNAL) KEEPS ON FAILING. DEALER QUOTES INITIALLY $250 TO FIX/REWIRE BUT THEN GOES UP TO $950 TO REPLACE ECU. THIS IS FRUSTRATING AS THIS IS DRIVING HAZARD, OWNERS ARE LEFT WITHOUT MUCH CHOICE. I HAVE SEEN MULTIPLE COMPLAINTS OF THE SAME ISSUE SO MB SHOULD ALREADY KNOW THAT THIS PROBLEM EXISTS AND BE HONEST UPFRONT ABOUT IT. I HOPE NOBODY GETS HURT IF THE LIGHTS FAIL WHILE DRIVING THIS MODEL/BRAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811956December 23, 2015
ENGINE
VEHICLE CRANKS BUT WILL NOT START, DEALER FIRST REPLACED FUEL PUMP ($1500),THEN WHEN CAME TO PICKUP VEHICLE WOULD NOT START AT DEALER, REPLACED STARTER(NO CHARGE), DROVE FOR 2 WEEKS ISSUE CAME BACK, TOOK TO DEALER , THEY KEPT IT FOR 20 DAYS AND SAID SOME SORT OF CONTROL MODULE, BUT WHO KNOWS. ITS BEEN 15 MONTHS AND CAR JUST STOPPED SMACK IN MIDDLE OF FREEWAY AT 60 MILES PER HOUR AND WOULD NOT START. CURRENTLY AT DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795069November 20, 2015
SEATS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. WHEN THE CONTACT PARKED THE VEHICLE, SHE NOTICED THAT THE DRIVER SEAT BECAME HOT AND BURNED THROUGH, CREATING A HOLE ON THE SEAT. THERE WAS NO WARNING INDICATOR ILLUMINATED AND THE CONTACT WAS NOT INJURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A LOCAL DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10746864August 6, 2015
STEERING, ENGINE
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE MADE AN ABNORMAL NOISE AS THE STEERING WHEEL SEIZED AND SMOKE STARTED TO EMIT FROM UNDER THE HOOD. THE CONTACT TURNED THE ENGINE OFF BUT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP, SERPENTINE BELT AND IDLER PULLEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE CONTACT STATED THAT THE CHECK ENGINE LIGHT STAYED ON. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730167June 24, 2015
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT WHEN THE VEHICLE WAS SERVICED, THE TECHNICIAN STATED THAT THE TRANSMISSION VALVE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716162May 13, 2015
ENGINE, STEERING
WHILE I WAS DRIVING, I LOST POWER STEERING. I HAD TO PULL OVER AND SAW THAT MY ENGINE BELT WAS OFF MY ENGINE AND A PULLEY CAME OFF MY ENGINE. THIS IS AFTER THE DEALERSHIP HAD ALREADY REPLACED MY BELT JUST LESS THAN 10,000 BEFORE. IT WAS A GOOD THING THAT NO ONE WAS HURT. IT SEEMS LIKE THIS ENGINE IS DEFECTIVE AND MERCEDES BENZ REFUSES TO FIX THE PROBLEM. I'M AFRAID THAT SOMEONE WHO DOES NOT KNOW HOW TO HANDLE THE LOSS OF POWER STEERING WILL BE IN A FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714952May 6, 2015
ENGINE
MY ENGINE LIGHT CAME ON - TOOK THE CAR FOR REPAIR AND WAS TOLD P CODES 0016 AND 0017 WERE COMING ON MEANING THERE WAS A DEFECTIVE GEAR IN THE BALANCE SHAFT WHICH MB KNOWS ABOUT AND REFUSES TO TAKE RESPONSIBILITY FOR. IT WOULD COST $6000 TO FIX. I BEGAN TO LOOK ON THE INTERNET TO SEE IF ANY RECALLS OR ISSUES LIKE MINE HAVE OCCURRED WITH OTHERS AND I FOUND I WAS NOT ALONE AND A CLASS ACTION LAWSUIT HAD BEEN FILED. I WANT TO FILE A FORMAL COMPLAINT AS MB SHOULD BE HELP ACCOUNTABLE FOR KNOWINGLY PROVIDING FAULTY PRODUCTS TO CUSTOMERS - THEY NEED TO BE LIABLE TO RECALL AND FIX EVERY ENGINE AFFECTED BY THIS!! THE US GOVERNMENT NEEDS TO PROTECT CONSUMERS BETTER THAN THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706573April 19, 2015
UNKNOWN OR OTHER
I DON'T KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705453April 13, 2015
SUSPENSION
WE HAVE HAD A CONTINUOUS PROBLEM REGARDING REAR SUSPENSION, RIGHT SIDE STARTED FIRST, THE REAR WOULD DROP DOWN BUT YET THE LEFT SIDE WOULD BE UP. THIS CREATED A HORRIFIC UNSTEADY DRIVE. WE HAD A SUSPENSION AIR BAG REPLACED. NOW THE LEFT SIDE IS DOING IT. CAR CAN NOT BE DRIVEN. FROM ALL THAT I HAVE READ AND FROM DEALERS, THIS IS A ONGOING PROBLEM WITH MERCEDES. WHY HAS MERCEDES NOT ISSUED A RECALL REGARDING THIS PROBLEM? THIS SHOULD NOT HAPPEN AND DEFINITELY NOT AT A VEHICLE THAT HAS LOW MILES. NOW THIS ISSUE IS ALSO CAUSING UNEVEN WEAR ON TIRES, 2YEARS LATER WE ARE STILL DEALING WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668205December 24, 2014
SUSPENSION
I AGREE THAT SOMETHING SHOULD BE DONE ABOUT THE REAR SUSPENSION DEFECT ON THE 2006 R-CLASS MERCEDES. I ALSO OWN A 2006 MERCEDES BENZ R350. THIS VEHICLE KEPT LEANING TO THE RIGHT SIDE. THE AUTOMATIC SUSPENSION ON THE VEHICLE WAS UNEVEN. THE RED LIGHT ASKED ME TO STOP?CAR TOO LOW. I STOPPED AND IT PUMPED UP AGAIN. DROVE A COUPLE OF MILES AND IT DID SAME THING. TOOK TO MB DEALER THEY SAID IT WAS THE SUSPENSION THIS PASSENGER??S SIDE ISSUE OF THE VEHICLE BEING NOTABLY HIGHER THAN THE DRIVER??S SIDE OF THE VEHICLE. LEANING TO ONE SIDE HAS OCCURRED TWICE. THE REAR AIR SPRING SUSPENSION HAS REQUIRED REPLACEMENT TWO TIMES IN THE LAST FIVE MONTHS (7/1/2013 & 11/28/2013): - BOTH SIDES IN THE REAR OF VEHICLE HAVE BEEN REPLACED. - EACH REAR SUSPENSION REPAIR HAS COST ME $1200.00 EACH TIME (TOTALING $2400 FOR REAR AIR SUSPENSION REPLACEMENT). - BOTH REPAIRS OCCURRED BY AN AUTHORIZED MERCEDES DEALER (SMYTH EUROPEAN MERCEDES DEALER IN SANTA CLARA CA). THE MERCEDES BENZ MANUFACTURER IS AWARE OF THESE PROBLEMS BUT HAVE NOT TAKING RESPONSIBILITY TO CREATE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668207December 24, 2014
SUSPENSION
2006 MERCEDES R-350 SUSPENSION DEFECT I AGREE THAT SOMETHING SHOULD BE DONE ABOUT THE REAR SUSPENSION DEFECT ON THE 2006 R-CLASS MERCEDES. I ALSO OWN A 2006 MERCEDES BENZ R350. THIS VEHICLE KEPT LEANING TO THE RIGHT SIDE. THE AUTOMATIC SUSPENSION ON THE VEHICLE WAS UNEVEN. THE RED LIGHT ASKED ME TO STOP?CAR TOO LOW. I STOPPED AND IT PUMPED UP AGAIN. DROVE A COUPLE OF MILES AND IT DID SAME THING. TOOK TO MB DEALER THEY SAID IT WAS THE SUSPENSION THIS PASSENGER?S SIDE ISSUE OF THE VEHICLE BEING NOTABLY HIGHER THAN THE DRIVER?S SIDE OF THE VEHICLE. LEANING TO ONE SIDE HAS OCCURRED TWICE. THE REAR AIR SPRING SUSPENSION HAS REQUIRED REPLACEMENT TWO TIMES IN THE LAST FIVE MONTHS (7/1/2013 & 11/28/2013): - BOTH SIDES IN THE REAR OF VEHICLE HAVE BEEN REPLACED. - EACH REAR SUSPENSION REPAIR HAS COST ME $1200.00 EACH TIME (TOTALING $2400 FOR REAR AIR SUSPENSION REPLACEMENT). - BOTH REPAIRS OCCURRED BY AN AUTHORIZED MERCEDES DEALER (SMYTH EUROPEAN MERCEDES DEALER IN SANTA CLARA CA). THE MERCEDES BENZ MANUFACTURER IS AWARE OF THESE PROBLEMS BUT HAVE NOT TAKING RESPONSIBILITY TO CREATE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659800November 20, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THE AUTOMATIC SUSPENSION ON THE VEHICLE WAS UNEVEN. ALSO, THE CONTACT MENTIONED THAT THE PASSENGER'S SIDE OF THE VEHICLE WAS HIGHER THAN THE DRIVERS SIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649085October 21, 2014
ENGINE
ENGINE BALANCE SHAFT WEARS EXCESSIVELY TO THE POINT WHERE SOME TEETH ARE ALMOST GONE. CAUSES CHECK ENGINE LIGHT TO COME ON AND EXCESSIVE KNOCKING AS AFFECTS IGNITION TIMING. REPAIR IS EXTREMELY EXPENSIVE AS IT REQUIRES TAKING THE ENGINE OUT. IF LEFT UNFIXED IT MAY STALL THE ENGINE DURING DRIVING AND BE A SAFETY HAZARD. RESEARCH ON THE ISSUE ONLINE SHOWS POTENTIALLY THIS ISSUE AFFECTING A LARGE NUMBER OF VEHICLES USING THE SAME ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599219June 18, 2014
SUSPENSION
REAR AIR SUSPENSION HAS REQUIRED REPLACEMENT 3TIMES IN THE LAST TWENTY FOUR MONTHS. BOTH SIDES IN REAR OF VEHICLE HAVE BEEN REPLACED. NOW LOOKING AT 4TH REPLACEMENT. I CONTINUE TO SEE INCIDENTS ON WEBSITE BUT MERCEDES IS DOING NOTHING ABOUT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592047May 16, 2014
POWER TRAIN
BALANCE SHAFT DETERIORATING EVENTUALLY CAUSING ENGINE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586424May 4, 2014
SEATS
I WAS DRIVING MY CAR HOME FROM CHURCH, WHILE PULLING UP AT WALGREENS I SAW SMOKE AND FELT A BURN ON MY SKIN...LOOK DOWN AND THERE WE'RE SMOKE COMING OUT MY SEAT THROUGH THE LEATHER. TURNED OFF THE CAR AND IT COOLED THE SMOKE.. WAITED A WHILE AND TURNED CAR ON AGAIN BUT THE SMOKE DIDN'T RETURN. SCARED TO DRIVE CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10561838January 28, 2014
SUSPENSION, AIR BAGS, ENGINE
THE CAR RISES UP ON ONE SIDE WHEN PUT THRUST HE COMPUTER NO ERROR CODE COMES UP . AFTER A DAY OR SO SITTING IN THE GARAGE GETS BACK TO NORMAL. GOT IT CHECKED BY MECHANIC NO LEAKS . THEN HAPPENED AGAIN THEY RESET THE COMPUTER CHARGED ME . HAPPENED ONCE AGAIN THIS TIME THEY CHANGED THE COMPUTER AND THE CAR SHOWED AIRBAG LEAKING. CAR IS OUT OF WARRANTY . LOOKED UP ON LINE MOSTLY EVERYONE WHO OWNS THIS CAR HAS THIS PROBLEM. THIS CAR HAS LOT OF ISSUES. IT STOPPED IN MIDDLE OF ROAD ON HIGH WAY I WAS LUCKILY SAVED BUT THEY SAID A SHAFT RING BROKE IN THE ENGINE I HAD TO PAY $2000.00 DOLLARS . MERCEDES SHOULD RECALL R 350 FOR SUSPENSION LEAKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554713December 3, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ R350. THE CONTACT DISCOVERED THAT THE REAR TAILGATE AREA WAS BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE PROBLEM. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10554050November 28, 2013
POWER TRAIN
TRANSMISSION GOES INTO LIMP MODE AFTER SLOWING DOWN ON TO NEAR ZERO ON AN INTERSTATE HIGHWAY. THE RESULT IS THE CAR WILL NOT SHIFT DOWN INTO LOWER GEAR AND THUS WILL NOT ACCELERATE. CAR MUST BE TURNED OFF AND RE-STARTED ON INTERSTATE HIGHWAY IN TRAFFIC IN ORDER TO MAKE THE CAR OPERATE OR ABLE TO MOVE FORWARD. NEEDLESS TO SAY, STOPPING AND RE-STARTING A CAR ON THE INTERSTATE IS AN OBVIOUS SAFETY ISSUE... PARTICULARLY WHEN TRAPPED IN THE FAST LANE WITH NO WAY TO CROSS MULTIPLE LANES OF TRAFFIC TO GET TO THE SHOULDER (BECAUSE CAR WILL NOT ACCELERATE AND CANNOT MERGE INTO 70 MPH TRAFFIC TO CROSS). AS THIS IS A VERY COMMON PROBLEM THAT MERCEDES HAS ON SEVERAL PLATFORMS THAT SHARE THE 7-G TRONIC TRANSMISSION, I WOULD THINK THAT MERCEDES MUST ACKNOWLEDGE THE PROBLEM AS THERE IS NO WARNING THAT IT WILL HAPPEN AND WHEN IT DOES IT CAN EASILY PRESENT A VERY DANGEROUS SITUATION. A QUICK SEARCH OF 722.9 TRANSMISSION WILL SHOW HOW COMMON-PLACE THE ISSUE IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550697November 3, 2013
ENGINE
MY ENGINE LIGHT CAME ON AND MY CAR BEGAN TO IDLE REALLY HIGH WHEN PARKED OR AT A STOP IN OCTOBER. I WENT TO TWO MERCEDES DEALERS TO CHECK ON THE ISSUE. THE SECOND MERCEDES DEALER/SERVICE CENTER VALIDATED THE FIRST, EXPLAINING IT WAS THE ENGINE BALANCE CRANKSHAFT THAT WAS LOOSE IN THE ENGINE AND IT WOULD COST $6000 TO FIX. I BEGAN TO LOOK ON THE INTERNET TO SEE IF ANY RECALLS OR ISSUES LIKE MINE HAVE OCCURRED WITH OTHERS AND I FOUND I WAS NOT ALONE AND A CLASS ACTION LAWSUIT HAD BEEN FILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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