Mercedes-Benz GLK-Class Complaints (2012)

167 consumer complaints on file.

#11050958November 28, 2017
AIR BAGS
I CALLED TO INQUIRE ABOUT THE AIRBAG RECALL AND THE REP THAT ANSWERED THE PHONE SAID, THEY WERE NOT DOING THE YEAR OF MY CAR RIGHT NOW, AND THAT I CAN CALL BACK TO SEE WHEN THEY ARE. I ASKED SO, AM I SUPPOSE TO JUST KEEP DRIVING THE CAR UNTIL, I HEAR FROM YOU ALL, THE LADY SAID, I'M NOT SURE THAT IS UP TO YOU. I HAVE TRIED TAKING THE CAR TWICE AND I WAS TOLD THEY DON'T HAVE THE PARTS YET, SO I DON'T KNOW WHAT ELSE TO DO. (NOT SURE OF EXACT DATE OF THIS CONVERSATION)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048401November 25, 2017
UNKNOWN OR OTHER
THE GLASS ON THIS VEHICLE IS VERY BAD AND HAS SPECS AND VISIBILITY IS BAD WHEN IT'S DAYLIGHT AND SUNNY OUT THERE MB DEALER RECOMMENDED XRAIN BUT IT' HASN'T IMPROVED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047525November 20, 2017
AIR BAGS
TAKATA RECALL - EVERY SO OFTEN THE PASSENGER AIRBAG LIGHT COMES ON WHEN NO ONE IS SITTING IN THE SEAT WHILE THE VEHICLE IS IN MOTION ON MY MERCEDES 2012 GLK350 4MATIC. WHEN THIS HAPPENS I HAVE TO STOP AND TURN THE VEHICLE OFF, THEN TURN VEHICLE BACK ON TO SEE LIGHT GOES AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047115November 17, 2017
AIR BAGS
TAKATA RECALL HAS NO REMEDY FOR THE RECALL ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046512November 16, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046563November 16, 2017
AIR BAGS
TAKATA RECALL: MERCEDES-BENZ HAS NOT IMPLEMENTED THE RECALL. IS MERCEDES DISPUTING WHETHER THERE IS A DEFECT REQUIRING REMEDIATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046269November 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF JACKSON, 5397 INTERSTATE 55 NORTH FRONTAGE ROAD, JACKSON, MS 39206) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER WAS HIT FROM BEHIND AND AIR BAG DID NOT DEPLOY. UPDATED 8/20/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045876November 14, 2017
AIR BAGS
TAKATA RECALL NO SOLUTION AVAILABLE YET, OR LIKELY TO BE SINCE THE COMPANY HAS FILED BANKRUPTCY. MAKES FOR AN UNNERVING SITUATION TO DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045560November 13, 2017
AIR BAGS
THERE IS A RECALL ON MY AIRBAGS SINCE EARLY 2016 AND I HAVE REPEATEDLY CHECKED TO GET THIS FIXED BUT IT HAS NOT BECOME AVAILABLE. I FEEL VERY UNSAFE IN THE EVENT THAT AN ACCIDENT MAY HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044476November 8, 2017
AIR BAGS
TAKATA RECALL. NO ACTION HAS BEEN TAKEN TO REPLACE THE DANGEROUS AIRBAGS DESPITE REPEATED CALLS TO MERCEDES BENZ ABOUT THIS DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044159November 7, 2017
AIR BAGS
TAKATA RECALL PARTS ARE NOT GOING ARRIVE UNTIL LATE 2018. IN THE MEANTIME, I AM WITH THAT CAR THAT MIGHT BE HAVING SAFETY ISSUE WITH AIRBAG PROJECTILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043187November 4, 2017
AIR BAGS
TAKATA RECALL - REPLACEMENT PARTS ARE TAKING ENTIRELY TOO LONG TO BECOME AVAILABLE. RECEIVED RECALL LETTER IN MAY 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042801November 2, 2017
AIR BAGS
TAKATA RECALL , NHTSA RECALL NUMBER 17V017, MANUFACTURER RECALL NUMBER 2017010002, THIS AIRBAG IS DANGEROUS AND NOT BEING REPLACED IN TIMELY MANNER BY MERCEDES DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042179November 1, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041008October 30, 2017
AIR BAGS
IT IS NOT ACCEPTABLE THE COMPANY RESPONSIBLE FOR THESE FAULTY AIRBAGS HAS YET TO REPLACE THEM. RATHER WE (CONSUMER'S) HAVE TO DRIVE AT RISK OR SALE OUR VEHICLE IN ORDER TO ENSURE SAFETY. I UNDERSTAND IT IS A FINANCIAL ISSUE WITH A SUIT, HOWEVER I AM REGISTERING MY OFFICIAL COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041369October 30, 2017
AIR BAGS
I HAVE CONTACTED THE DEALER MERCEDES BENZ OF ANNAPOLIS NUMEROUS TIMES. THEY STATE THEY DO NOT HAVE ANY REPLACEMENTS AND DO NOT KNOW WHEN THEY WILL GET THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040504October 27, 2017
AIR BAGS
RECALL CAMPAIGN 2016020003 HAS BEEN NEARLY TWO YEARS WITH NO REMEDY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039960October 26, 2017
AIR BAGS
TAKATA RECALL - PLEASE BE ADVISE IT HAS BEEN SINCE 2014 SINCE YOU'VE HAD THIS RECALL AND I HAVE YET TO GET THE VEHICLE SERVICED I'VE BEEN TOLD FOR THE PAST YEAR THAT THE PART IS NOT IN AT ALL OF THE DALLAS LOCAL DEALERSHIPS. I'VE BEEN SEEKING TO HAVE MY VEHICLE SERVICE FOR THE AIRBAG LONG ENOUGH AND I WOULD LIKE TO HAVE THIS TAKEN CARE OF BEFORE SEEKING LEGAL COUNSEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040234October 26, 2017
AIR BAGS
TAKATA RECALL: I'VE NOTIFIED THE FACILITY SINCE RECEIVING THE RECALL LETTER BUT HAS NOT RECEIVED A CALL OR NOTICE TO BRING THE VEHICLE IN FOR REPAIR. AFTER RECEIVING THIS NOTICE I CALLED AGAIN AND WAS TOLD THAT THE PARTS WERE STILL NOT AVAILABLE AND THEY WERE UNSURE WHEN THEY WOULD BE AVAILABLE BUT WHEN THEY WERE AVAILABLE I WOULD BE NOTIFIED. NO CURRENT ACCIDENTS TO REPORT BUT I WOULD RATHER PREVENT ONE THAN HAVE ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039635October 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT CONTACTED THE CARLTON MERCEDES BENZ LOCATED AT 2446 LAURENS RD, GREENVILLE, SC 29607; 864-213-8000 WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. VIN TOOL CONFIRMS REMEDIES NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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