Mercedes-Benz GLK-Class Complaints (2013)

143 consumer complaints on file.

#11244419August 16, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2019. TYSINGER MERCEDES-BENZ (2712 MAGRUDER BOULEVARD, HAMPTON, VA 23666, (757) 865-8000) WAS CONTACTED AND STATED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE NOT CONCERNED BECAUSE THERE HAD NOT BEEN ANY AIR BAG INCIDENTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. *TR *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244172August 15, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). VONHOUSEN AUTOMOTIVE GROUP (1810 HOWE AVE, SACRAMENTO, CA 95825, 888-479-0451) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243711August 13, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LOKEY MOTOR COMPANY (19820 US HWY 19 N, CLEARWATER, FL 33764, (727) 362-6657) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WOULD BE AVAILABLE IN APRIL OF 2020. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242136August 6, 2019
AIR BAGS
"TAKATA RECALL" I HAVE A VEHICLE ON THE RECALL LIST AND EVERY TIME I ASK FOR MY VEHICLE TO BE FIXED THE MERCEDES DEALER SAYS THEY DON'T HAVE THE PARTS. THIS HAS GONE ON FOR WELL OVER A YEAR. WHAT CAN BE DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241717August 5, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241356August 2, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231941July 15, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). AFTER CONTACTING MERCEDES-BENZ OF CATONSVILLE (6631 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231027July 11, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF COCONUT CREEK (LOCATED AT 4250 FL-7, COCONUT CREEK, FL 33073, (954) 406-1167) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230843July 10, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF ORANGE PARK (LOCATED AT 7018 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 777-5900) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230149July 8, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT CALLED FLETCHER JONES MERCEDES AT 949-718-5300 (LOCATED AT 2172 SE BRISTOL ST, NEWPORT BEACH, CA 92660) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228899July 2, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591, (951) 216-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228211July 1, 2019
AIR BAGS
2013 MERCEDES BENZ 350 W4. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221865June 22, 2019
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL PARTS ARE NOT IN AND HAVE BEEN WAITING OVER A YEAR. MY WIFE AND I ARE VERY CONCERNED ON SAFETY AND RESALE VALUE OF THE CAR. MY WHEEL COVERS ARE ALSO RUSTING AND I WAS PROMISED REPLACEMENTS FOR IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219335June 11, 2019
AIR BAGS
TAKATA INFLATORS, REPLACEMENT PART NOT AVAILABLE UNTIL APRIL 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217101May 31, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT UNKNOWN SPEEDS ON THE HIGHWAY. THE CONTACT WAS IN TRAFFIC WHEN HE NOTICE THE VEHICLE BEHIND HIM WAS NOT STOPPING. THE VEHICLE CRASHED INTO THE REAR OF THE VEHICLE CAUSING THE VEHICLE IN FRONT OF THE CONTACT TO BE HIT AS WELL. NO AIR BAGS DEPLOYED. A MALFUNCTION WARNING LIGHT ILLUMINATED. THE CONTACT HAD A MINOR INJURY TO HIS BACK, BOTH ARMS, AND LEFT EYE. IT WAS UNKNOWN IF THE OTHER INDIVIDUALS INVOLVED IN THE CRASH SUSTAINED INJURIES. A POLICE REPORT WAS MADE. MEDICAL ATTENTION WAS SOUGHT BUT NO FURTHER ASSISTANCE WAS NEEDED. THE VEHICLE WAS TOWED BY THE POLICE TO A TOW AWAY LOT. THE MANUFACTURER WAS NO MADE WARE OF THE FAILURE. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE HAD DAMAGED TO THE FRONT GRILL, REAR WINDOW AND LEFT SIDE OF THE VEHICLE. THE FAILURE MILEAGE WAS 115,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11206182May 8, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PARAMUS (LOCATED AT 755 NJ-17, PARAMUS, NJ 07652, (201) 977-6365) WAS CALLED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205956May 7, 2019
AIR BAGS
TAKATA RECALL NOTHING HAPPENED (THANKFULLY!) WITH THE AIRBAG. BUT I WAS LOOKING TO RESELL AND SAW IN THE KELLY BLUE BOOK THAT THERE ARE MULTIPLE RECALLS ASSOCIATED WITH THE MAKE AND MODEL. ALSO THIS CAR HAS ALWAYS QUIETLY WHISTLED AROUND 1500 RPMS, ESPECIALLY WHEN 1500 RPMS IS SUSTAINED. NEVER BEEN ABLE TO MAKE IT GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206036May 7, 2019
AIR BAGS
THERE'S NO FIX FOR MY CAR AIR BAGS. WHY? WHAT GOOD IS RECALL IF MERZ WON'T FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205561May 3, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF CALABASAS (LOCATED AT 24181 CALABASAS RD, CALABASAS, CA 91302, (877) 260-0905) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204245April 28, 2019
AIR BAGS
TAKATA RECALL. REMEDY STILL NOT AVAILABLE BY MANUFACTURER AND IT HAS BEEN 4 MONTHS SINCE THE RECALL!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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